NAME:__________________________________________

GRADE/SECTION:______________________________

10
ENGLISH
Quarter IV – Week 2
Giving Technical and Operational
Definition of Words

CONTEXTUALIZED LEARNING ACTIVITY SHEETS

SCHOOLS DIVISION OF PUERTO PRINCESA CITY
English – Grade 10
Contextualized Learning Activity Sheets (CLAS)
Quarter IV - Week 2: Giving Technical and Operational Definition of Words
First Edition, 2020

Republic Act 8293, Section 176 states that: No copyright shall subsist in
any work of the Government of the Philippines. However, prior approval of the
government agency or office wherein the work is created shall be necessary for the
exploitation of such work for a profit. Such agency or office may, among other things,
impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand

names, trademarks, etc.) included in this CLAS are owned by their respective
copyright holders. Every effort has been exerted to locate and seek permission to
use these materials from their respective copyright owners. The publisher and
authors do not represent nor claim ownership over them.

Published by the Schools Division of Puerto Princesa City

Development Team of the Contextualized Learning Activity Sheets

Writer: Rosie G. Alvior

Content Editor: Eva Mae Alabastro-Canas
Language Editor: Denard V. Budao
Proofreader: Bobby Doletin
Reviewer: Glenda A. Almeniana
Layout Artist: Denard V. Budao
Management Team:
Servillano A. Arzaga, CESO V, SDS
Loida P. Adornado, PhD., ASDS
Cyril C. Serador, PhD., CID Chief
Ronald S. Brillantes, EPS-LRMS Manager
Glenda A. Almeniana, EPS-English
Eva Joyce C. Presto, PDO II
Rhea Ann A. Navilla, Librarian II

Division Learning Resources Evaluators: Ronald S. Brillantes, Jay M. Maravilla,

Irene Joy B. Pablico, and Carissa M. Calalin

Division of Puerto Princesa City-Learning Resource Management Section (LRMS)

Sta. Monica Heights, Brgy. Sta. Monica, Puerto Princesa City
Telephone No.: (048) 434 9438
Email Address: puertoprincesa@deped.gov.ph
 Lesson 1
Giving Technical and Operational
Definition of Words

MELC: Give technical and operational definition of words

Objectives: 1. Define technical and operational definition
2. Classify the definition as technical or operational
3. Give the technical and operational definition of words

Let’s Try
Directions: Read each question carefully. Write the letter of the correct answer on the space
provided before the number.

_____ 1. Which of the following is a technical definition?

A. It is a word that has a specific meaning within a specific field of expertise.
B. It refers to the steps taken by a researcher to produce certain experimental
conditions.
C. It is a statement that describes how a particular variable is to be measured, or
how an object or condition is to be recognized.
D. It describes or explains a technical terminology. It is used to introduce the
vocabulary which makes communication in a particular field succinct and
unambiguous.

_____2. Which of the following best defines an operational definition?

A. It is the specialized vocabulary of a field.
B. It refers to the steps taken by a researcher to produce certain experimental
conditions.
C. It is a statement that describes how a particular variable is to be measured, or
how an object or condition is to be recognized.
D. It describes or explains a technical terminology. It is used to introduce the
vocabulary which makes communication in a particular field succinct and
unambiguous.

_________ 3. Which of the following is an example of a technical definition?

A. The pulse is the number of beats counted in 1 minute.
B. The fastest ball is the one that crosses the finish line before all the other balls.
C. COVID -19 is a disease caused by SARS-CoV-2 that can trigger what doctors call a
respiratory tract infection.
D. A commuter is an individual who uses public transportation to go to and from a
destination at a regular basis.

1
_________4. Which of the following is an operational definition?
A. Love is a feeling of strong or constant affection for a person.
B. Population is the whole number of people or inhabitants in a country or
region.
C. Global Warming is an increase in the earth's atmospheric and oceanic
temperatures.
D. Anxiety is the sweating of the palms, increased heart rate, dilated pupils, and
other observable physiological changes.

__________ 5. Which of the following is the operational definition of hunger?

A. It is the desire to eat.
B. It is the general feeling of emptiness in one’s stomach.
C. It is the amount of food ordered in a fast-food restaurant.
D. It is when the number of calories eaten in a day is 15% less than number
needed.

For numbers 6 to 8, identify the word that is operationally defined in each number. Write the letter
of your answer on the space provided before the item.
A. Standard Journal B. Census C. Dependent D. Population
________6. (Population aged < 15)+ (Population aged >65).
________7. The enumeration of an entire population of a defined area.
________8. It is officially published from a public or private university or from an
internationally recognized research organization.

For numbers 9 and 10, read the following definitions and identify the technical and operational
definition of the word self-concept. Write the letter of your answer on its appropriate column.

A. It is how you know and understand yourself. It is the conceptual and mental
understanding that you hold for your existence.
B. It refers to the scores on the Coopersmith Self-Esteem Inventory.

Word Technical Definition Operational Definition

Self-Concept 9. 10.

2
 Let’s Explore and Discover
Have you experienced reading a text with words familiar to you and yet you failed to
understand the idea or the point of the writer? Some people experienced the same especially
those reading academic texts or research papers. The key to understanding is your knowledge
about the different meanings of words as used in different contexts. This lesson will help
you understand the technical and operational definition of words. So, get ready and explore
the power of words!

Unlocking of Two uses of definitions:

Difficulties ✓ Definitions clarify a description of a new development or
a new technology in a technical field. For instance, a
zoologist who has discovered a new animal species
A technical definition names and defines it.
is used to introduce the ✓ Definitions help specialists communicate with less-
vocabulary which knowledgeable readers. A manual explaining how to
makes communication tune up a car includes definitions of parts and tools.
in a particular field
succinct and
unambiguous.

An operational
definition assigns
meaning to concept or
to a variable by
specifying the activities
or “operations”
necessary to measure it
and evaluate the
measurement.

An essential component of an operational definition is measurement. When a word is

to be used scientifically or technically, its precise meaning must be conveyed—it must be
clear and unambiguous. Clarity of meaning is achieved by operationally defining the term.
An operational definition, then, makes the concept observable by stating what the scientist
does to measure it.
In technical definition, a technical term or word is defined. Technical words have
specific meanings in each area of study.

(Sources:
“Technical definition,” Wikipedia, accessed April 26, 2021,
https://en.wikipedia.org/wiki/Technical_definition.
“Intro to Research Methods,” Indiana University, accessed April 26, 2021,
https://iu.instructure.com/courses/1540267/files/60211135/download?wrap=1.
“Writing Definitions,” Macmillan Learning, accessed April 26,
2021. https://www.macmillanhighered.com/brainhoney/resource/6698/digital_first_
content/trunk/test/techcomm11e_full/techcomm11e_full_ch20_2.html.
“About Technical Definitions and Technical Descriptions,” Slideshare, accessed April 26, 2021,
https://www.slideshare.net/thompsonkaren/engl317-isi-project-2-slidedoc-1.
“Identifying & Decoding Technical Words: Lesson for Kids,” Study.com, accessed April 27,
2021.https://study.com/academy/lesson/identifying-decoding-technical-words-lesson-for-kids.html.)

3
 There are different types of technical definition but for this lesson, consider this
format: Term is classification plus differentiation.
Definition: A stall is a flight condition in which the lift produced becomes less than the
Term Classification Differentiation
weight of the airplane, and the airplane stops flying.
If the word stall has multiple definitions in many contexts, the format is:
(Qualifier+) Term = Classification + Differentiation.

Notice how the term “stall” has three totally different meanings depending on the context.

Qualifier Term Classification Differentiation

is an operating in which a sudden and unexpected
CAR (In driving), a stall
condition loss of power occurs.
AIRPLANE (In in which the lift produced is less
a stall is a flight condition
flying), than the weight of the airplane.
is a simple three- that is designed to shelter an
COW (In farming), a stall
sided compartment animal in a barn or stable.

How about an operational definition? An operational definition is a statement that

describes how a particular variable is to be measured, or how an object or condition is to be
recognized. Operational definitions tell you what to do or what to observe.
Example 1: Lemon juice, vinegar, and certain other substances are acids. To find out
whether a substance is an acid, place a drop of the substance on blue litmus paper.
Operational definition: Substances that cause the litmus paper to turn pink are
acids.

Two Types of Operational Definition

Measured Operational Definition Experimental Operational Definition

Operations by which investigators Steps taken by a researcher to produce
may measure a concept. certain experimental conditions.
Example: An actual (score) value Example: A manipulated scenario to
from a test or questionnaire the produce the condition of “hunger.” (such as
researchers would develop to preventing the subject from consuming
measure “hunger.” anything for x number of hours)

Elements of an Operational Definition

According to Dr. Deming, an operational definition has three elements that help you to
apply it:
1. Criteria: The standard against which to evaluate the results of the test.
2. Test: A specific procedure for measuring a characteristic.
3. Decision: The determination as to whether the test results show that the characteristic
meets the criteria.

(Sources:
“Technical Definition,” Coursera, accessed April 27, 2021,
https://www.coursera.org/lecture/technical-writing/technical-definition-29d6l.)
“Forming Operational Definitions,” The Bronx High School of Science. accessed April 27, 2021,
https://bxscience.enschool.org/ourpages/auto/2012/1/30/56732630/operationaldefinitions.pdf.
“Initial Research Methodology Issues,” Arizona State University, accessed April 27, 2021,
http://www.public.asu.edu/~kroel/www500/CCOV%20Fri.pdf.)

4
 Sample Activity: A quality improvement team at a medical clinic pharmacy was
attempting to improve its process by making prescription service as fast as possible.
Operationally define the term fast in this context (pharmacy service).

Possible Answer

Medication is dispensed at the customer service window no more than

Criterion
10 minutes after the prescription is turned in at the pharmacy.
The time to fill a prescription is determined using a calibrated
Test
stopwatch.
If the medication is dispensed no more than 10 minutes after receipt of
Decision
the prescription, the criterion is met. Pharmacy service is fast.

(Source: “Operational Definitions,” The Elsmar Cove, accessed April 27, 2021,
https://elsmar.com/pdf_files/Navy-TQL/opdef.pdf.)

Let’s Practice
Activity 1
Directions: Write TE if the given definition of the underlined word is technical, and OP if it
is operational. Write your answer on the space before the item.

____ 1. Intelligence is score on the Stanford-Binet Intelligence Test.

____ 2. Thirst is eighteen hours (or other value) without access to water.
____ 3. Carbohydrates are a food group including sugars, starches, and cellulose.
____ 4. Sleep is the specific brain wave frequencies (EEG) for different sleep stages.
____ 5. Guilt is the score on a personality inventory, self-reported guilt on a scale of 1 to 10.
____ 6. Learning is the change in behavior (specify kind of behavior) as a function of
practice.
____ 7. Punishment is a presentation of 3 milliamp shock for .5 second following certain
(specified) behavior.
____ 8. An algorithm is a finite description of a finite number of steps required to
accomplish some well-defined tasks.
____ 9. Influenza is an acute highly contagious infection of the respiratory tract, which
occurs sporadically or in epidemics and that lasts up to a month.
____ 10. Reservoir rock is that type of rock that has sufficient porosity and permeability
to allow gas and oil to accumulate and be produced in commercial quantities.

(Sources:
“Ch5 Measurement,” University of Central Arkansas, accessed April 26, 2021,
https://uca.edu/psychology/files/2013/08/Ch5-Measurement.pdf.
“Extended Definition,” PrismNet, accessed April 27, 2021,
https://www.prismnet.com/~hcexres/textbook/def.html#:~:text=An%20extended%20d
efinition%20is%20a,the%20success%20of%20your%20report.)

5
 Activity 2
Directions: Match the words in Column A with their corresponding operational
definitions in Column B. Write the letter of the correct answer on the space before the item.

The following words/variables are from “EVOLUTION OF PHILIPPINE BUSINESSES: RESPONSE TO

INTERNAL AND EXTERNAL TURBULENCE: Review of Literature and A Framework for a Research
Program” by Ma. Andrea L. Santiago, DBA Senior Research Fellow, Angelo King Institute December
2000.

Terms Operational Definitions

____ 1. High Velocity A. Any individual who establishes a business, whether in the form of
Environments single proprietorship or a corporation.
____ 2. Entrepreneur B. Changes in the environment that affects the business. It is the
interruption to periods of stability (Greiner, 1972).
____ 3. Turbulence C. Environments that are constantly and rapidly changing thereby
affecting the accuracy and relevancy of information (Bourgeois, L.
III & Eisenhardt, K., 1988; Hoy, McDougall & Dsouza, 1992).
____ 4. Survival D. Refers to the ability of the business endeavor to continue economic
operations (Chrisman, Bauerschmidt, & Hofer, 1998).

(Source: “EVOLUTION OF PHILIPPINE BUSINESSES: RESPONSE TO INTERNAL AND EXTERNAL

TURBULENCE,” De La Salle University, accessed April 27, 2021, https://www.dlsu.edu.ph/wp-
content/uploads/2019/03/2001012_workingpapers200102evolution.pdf

Reflect on this…
How can your knowledge in technical and operational definition help you in
your research?

Let’s Do More
Activity 1
Directions: Identify the definition that is NOT considered operational. Circle the letter
of your answer.

1. Urban refers to ___________________________________________________________.

A. a barangay that has a population size of 5,000 or more
B. a barangay that has at least one establishment with a minimum of 100 employees
C. characteristic of, or constituting a city

2. Social anxiety refers to ___________________________________________________.

A. self-rating scores on a social anxiety scale
B. a relatively common mental health condition
C. number of recent behavioral incidents of avoidance of crowded places

3.Child Abuse refers to ______________________________________________________.

A. the maltreatment, whether habitual or not, of the child
B. unreasonable deprivation of his basic needs for survival, such as food and shelter
C. failure to immediately give medical treatment to an injured child resulting in serious
impairment of his growth and development or in his permanent incapacity or death

6
 For numbers 4-5, construct an operational definition for the word stress by
considering the given image below. Write your definition on the space provided for.
Be guided by the given sample answer.

Technical Definition of Stress: It is a

physical, mental, or emotional factor that
causes bodily or mental tension.

4-5. Operational Definition: (2points)

Answer: ______________________________
________________________________________
________________________________________
________________________________________
________________________.
(Sample answer: Stress means
experiencing headache every day.)

(Source: “Doing What Matters in Times of Stress,”

World Health Organization, accessed April 27, 2021,
https://www.who.int/publications/i/item/9789240003927.)

(Sources:
“Adoption of the Operational Definition of Urban Areas in the Philippines,”
Philippine Statistics Authority, accessed April 27, 2021,
https://psa.gov.ph/article/adoption-operational-definition-urban-areas-philippines.
“Urban,” Merriam-Webster, accessed April 27, 2021,
https://www.merriam- webster.com/dictionary/urban.
“A guide to operationalization,” Scribbr, accessed April 27, 2021,
https://www.scribbr.com/dissertation/operationalization/.
“What to know about social anxiety disorder?,” MedicalNewsToday,
accessed April 27, 2021, https://www.medicalnewstoday.com/articles/176891.
“Republic Acts,” Chan Robles Virtual Law Library, accessed April 26, 2021,
https://www.chanrobles.com/republicactno7610.html.
“Medical Definition of Stress,” MedicineNet, accessed April 27, 2021,
https://www.medicinenet.com/stress/definition.htm#:~:text=Stress%3A%20In%20a%2
0medical%20or,or%20from%20a%20medical%20procedure.)

Activity 2
Directions: Complete the table by identifying the word’s technical and operational
definitions. Write the letter of your answer under the corresponding column. For each
word there are two given definitions.

Options:
1. A. the force measured by the operation of weighing it, which is the force it exerts
on its support.
B. the force acting on the object due to gravity.
2. A. the distance from the bottom to the top of someone or something standing
upright
B. the number of feet/inches a person is tall.
Word/Term Technical Definition Operational Definition
1. Weight

2. Height

Reflect on this…
What insights have you learned in this lesson?

7
 Let’s Sum It Up
Directions: Choose the word that will complete each statement. Write the word on the
space provided.

operational technical experimental measured

The definition that is used to introduce the vocabulary which makes communication
in a particular field succinct and unambiguous is called (1)__________________ while the one
that describes how a particular variable is to be measured, or how an object or condition is
to be recognized is called (2) _____________________.
The two types of operational definition are (3)_____________ and (4)_______________ .

Let’s Assess
Directions: Read each question carefully. Write the letter of the correct answer on the space
provided before the number.

_____1. Which of the following best defines an operational definition?

A. It is the specialized vocabulary of a field.
B. It refers to the steps taken by a researcher to produce certain experimental
conditions.
C. It is a statement that describes how a particular variable is to be measured, or
how an object or condition is to be recognized.
D. It describes or explains a technical terminology. It is used to introduce the
vocabulary which makes communication in a particular field succinct and
unambiguous.

______2. Which of the following is a technical definition?

A. It is a word that has a specific meaning within a specific field of expertise.
B. It refers to the steps taken by a researcher to produce certain experimental
conditions.
C. It is a statement that describes how a particular variable is to be measured, or
how an object or condition is to be recognized.
D. It describes or explains a technical terminology. It is used to introduce the
vocabulary which makes communication in a particular field succinct and
unambiguous.

_________ 3. Which of the following is an example of a technical definition?

A. The pulse is the number of beats counted in 1 minute.
B. The fastest ball is the one that crosses the finish line before all the other balls.
C. COVID -19 is a disease caused by SARS-CoV-2 that can trigger what doctors call
a respiratory tract infection.
D. A commuter is an individual who uses public transportation to go to and from
a destination at a regular basis.

8
_________ 4. Which of the following is the best operational definition of hunger?
A. It is the desire to eat.
B. It is the general feeling of emptiness in one’s stomach
C. It is the amount of food ordered in a fast-food restaurant
D. It is when the number of calories eaten in a day is 15% less than number
needed.

_________5. Which of the following is an operational definition?

A. Love is a feeling of strong or constant affection for a person.
B. Population is the whole number of people or inhabitants in a country or
region.
C. Anxiety is the sweating of the palms, increased heart rate, dilated pupils, and
other observable physiological changes.
D. Global Warming is an increase in the earth's atmospheric and oceanic
temperatures.

For numbers 6 to 8, identify the word that is operationally defined in each number. Write the letter
of your answer on the space provided before the item.
A. Standard Journal B. Census C. Dependent D. Population
________6. (Population aged < 15)+ (Population aged >65).
________7. The enumeration of an entire population of a defined area.
________8. It is officially published from a public or private university or from an
internationally recognized research organization.

For numbers 9 and 10, read the following definitions and identify the technical and operational
definition of the word self-concept. Write the letter of your answer on its appropriate column.

C. It is how you know and understand yourself. It is the conceptual and mental
understanding that you hold for your existence.
D. It refers to the scores on the Coopersmith Self-Esteem Inventory.

Word Technical Definition Operational Definition

Self-Concept 9. 10.

Here is your takeaway lesson for the week!

“The capacity to learn is a gift; the ability to learn is a skill;
the willingness to learn is a choice.” –Brian Herbert

9
 Answer Key
LET’S PRACTICE

1. OP 2. OP 3. TE 4. OP 5. OP 1. C 2. A 3. B 4.D
6. OP 7. OP 8. TE 9. TE 10. TE

LET’S DO MORE

1. C
1. Technical- B
2. B
Operational -A
3. A
4-5. Answers may vary 2. Technical- A
Operational- B

LET’S SUM IT UP

1. technical 3-4. (in any order)

2. operational measured / experimental

LET’S TRY LET’S ASSESS

1. D 2. C 3. C 4. D 5. D 1. C 2. D 3. C 4. D 5. C
6. C 7. B 8. A 9. A 10. B 6. C 7. B 8. A 9. A 10. B

References
Websites

Arizona State University. “Initial Research Methodology Issues.” Accessed April 27, 2021.
http://www.public.asu.edu/~kroel/www500/CCOV%20Fri.pdf.
Chan Robles Virtual Law Library. “Republic Acts.” Accessed April 26, 2021.
https://www.chanrobles.com/republicactno7610.html.
Coursera. “Technical Definition.” Accessed April 27, 2021.
https://www.coursera.org/lecture/technical-writing/technical-definition-29d6l.
De La Salle University. “EVOLUTION OF PHILIPPINE BUSINESSES: RESPONSE TO INTERNAL AND
EXTERNAL TURBULENCE.” Accessed April 27, 2021.
https://www.dlsu.edu.ph/wpcontent/uploads/2019/03/2001012_workingpapers200102evo
lution.pdf.

10
iEduNote. “Operational Definition in Research.” Accessed April 26, 2021.
https://www.iedunote.com/operational-definition.
Indiana University. “Intro to Research Methods.” Accessed April 26, 2021.
https://iu.instructure.com/courses/1540267/files/60211135/download?wrap=1.
Macmillan Learning. “Writing Definitions.” Accessed April 26, 2021.
https://www.macmillanhighered.com/brainhoney/resource/6698/digital_first_content/trun
k/test/techcomm11e_full/techcomm11e_full_ch20_2.html.
MATEC Web of Conferences. “Emerging from the ‘worst’: An ethnography of the modern Filipino
commuting culture behind the Metro Manila traffic crisis.” Accessed April 26, 2021.
https://www.matecconferences.org/articles/matecconf/pdf/2019/21/matecconf_icfmce2019
_01032.pdf.
MedicalNewsToday. “What to know about social anxiety disorder?” Accessed April 27, 2021.
https://www.medicalnewstoday.com/articles/176891.
MedicineNet. “Medical Definition of Stress.” Accessed April 27, 2021. https://www.medicinenet.com/
stress/definition.htm#:~:text=Stress%3A%20In%20a%20medical%20or,or%20from%20a%20
medical%20procedure.
Merriam-Webster. “Height.” Accessed April 27, 2021. https://www.merriamwebster.com/
dictionary/height
Merriam-Webster. “Population.” Accessed April 26,2021. https://www.merriamwebster.com/
dictionary/population.
Merriam-Webster. “Urban.” Accessed April 27, 2021. https://www.merriamwebster.com/dictionary/
urban.
Philippine Statistics Authority. “Adoption of the Operational Definition of Urban Areas in the
Philippines.” Accessed April 27, 2021. https://psa.gov.ph/article/adoption-operational-
definition-urban-areas-philippines.
PrismNet. “Extended Definition.” Accessed April 27, 2021. https://www.prismnet.com/~hcexres/
textbook/def.html#:~:text=An%20extended%20definition%20is%20a,the%20success%20of%2
0your%20report.
Quizizz. “Technical and Operational Definition.” Accessed April 26, 2021.
https://quizizz.com/admin/quiz/5f87bfa6384c0c001bf60cac/technical-and-operational-
definition.
Quizlet. “Test # 2.” Accessed April 27, 2021. https://quizlet.com/14999154/test-2-flash-
cards/#:~:text=Operational%20Definitions,inches%20a%20person%20is%20tall.
ResearchGate. “research process.... Operational Definition.” Accessed April 26, 2021. https://www.
researchgate.net/publication/267194826_research_process_Operational_Definition.
Scribbr. “A guide to operationalization.” Accessed April 27, 2021. https://www.scribbr.com/
dissertation/operationalization/.
Slideshare. “About Technical Definitions and Technical Descriptions.” Accessed April 26, 2021.
https://www.slideshare.net/thompsonkaren/engl317-isi-project-2-slidedoc-1.
Slideshare. “Self-Concept.” Accessed April 26, 2021. https://www.slideshare.net/darlyncarnalan/
self-concept-40122341.
Study.com. “Identifying & Decoding Technical Words: Lesson for Kids.” Accessed April 27, 2021.
https://study.com/academy/lesson/identifying-decoding-technical-words-lesson-for-
kids.html.
The Bronx High School of Science. “Forming Operational Definitions.” Accessed April 27, 2021.
https://bxscience.enschool.org/ourpages/auto/2012/1/30/56732630/operationaldefinitions
.pdf.
The Elsmar Cove. “Operational Definitions.” Accessed April 27, 2021. https://elsmar.com/pdf_files/
Navy-TQL/opdef.pdf.
University of Central Arkansas. “Ch5 Measurement.” Accessed April 26, 2021. https://uca.edu/
psychology/files/2013/08/Ch5-Measurement.pdf.
WebMD. “Coronavirus and COVID-19: What You Should Know.” Accessed April 26, 2021.
https://www.webmd.com/lung/coronavirus.
Wikipedia. “Technical definition.” Accessed April 26, 2021. https://en.wikipedia.org/wiki/
Technical_definition.
Wikipedia. “Weight.” Accessed April 27, 2021. https://en.wikipedia.org/wiki/
Weight#Operational_definition.
World Health Organization. “Doing What Matters in Times of Stress.” Accessed April 27, 2021.
https://www.who.int/publications/i/item/9789240003927.
Your Dictionary. “Technical-term meaning.” Accessed April 26, 2021.
https://www.yourdictionary.com/technical-term.

11
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12