Kpi & Kra: Submitted by
Kpi & Kra: Submitted by
Kpi & Kra: Submitted by
SUBMITTED BY :
GURLEEN KAUR
AKARSHAN CHOPRA
ASHMEET KAUR
IBAPREET KAUR
MITKUL SINGH
KRA
• Key Result Area
• Identified out of the day to day routine
activities
• Primary jobs objective or major goals
• Outcomes or expectation of a job position
• Groups relevant activities under one cluster
forming a KRA
PERFORMANCE APPRAISAL
• Annual activity with mid-years reviews
• Two way evaluation process of employee
performance
• Measure performance during the year ,setting up
future goals
• Basis for decisions –growth in terms of
Remuneration , Promotion , training
• Identify potential for additional and higher roles
and responsibilities
VALUE
• Identifying KRAs helps individuals:
Clarify their roles
Set goals and objectives
Focus on result rather than activities
Align their roles to the organization business
or strategic plan
Communicate roles to others
Make value added decisions
KPI
• KEY PERFORMANCE INDICATOR
• A set of quantifiable measures that a company
or industry uses to gauge or compare
performance in terms of meeting their
strategic and operational goals
• KPI also referred as” Key Success Indicators”
OBJECTIVES OF KPI
• Improve personnel’s understanding of KPI’S
• Improve personnel’s awareness of maintaining
performance
• KPIs are directly linked to the overall goals of
the company
• KPIs are measurements that define and track
specific business goals and objectives
USES OF KPI
• To measure performance
• To understand how well they are performing in
relation to their strategic goals and objectives
• To analyze the the operational details of
organization
• It periodically assess the performance of
organizations , business units , and their
divisions ,departments and employees
Advantages
• Efficient management
• KPIs do not give answers , rather they raise
questions and direct once attention
• Identifies everything that is easy to measure
and count
• Improves operations
• Increase project flexibility
Examples
• Role – Product Manager
• Goals – Ensuring delivery of quality product within
schedule
KEY RESULT AREAS
1Customer satisfaction
2Product Management
3Operation cost control
4Quality Control
5 Record Keeping
CONT...
KEY PERFORMANCE INDICATORS
1Maintaining good working condition in plant
2Optimum Resource Utilization
3Process Improvement
4Safety and Prevention planning and control
5 Working with company SLA(Service Level
agreement ) GRC(government risk
management and compliance ) policies