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Longlois Lori Resume April 22

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Lori Longlois

Cell: (248) 506-2387 LALonglois@gmail.com

Experience:
Freelance Digital Marketing Projects, Multiple Entities October 2021 to Present
● Studied Google Analytics, created social media posts, and organized web content.
● Created infographics for young students starting out online learning.
● Designed ads for upcoming events based on age sectors.
● Worked with Pinterest, Later, Trello, Instagram, and other software for advertising and content sharing.
Executive Assistant to the Founder, Tail Waggers 1990 October 2020 to July 2021
● Directed the adoption and foster program, Partners for Paws, while growing operations by 200%.
● Oversaw the Pantry For Paws food pantry program including securing donations, funding, and daily
operations for 300 recipients. Executed and grew the volunteer program by 300% over 7 months.
● Administered in-house technical and IT support for 13 computer units, 5 printers, 2 I pads, 2 register systems, and
maintained online banking information across POS systems.
● Redesigned processes at on and offsite events while drastically improving efficacy, the customer service experience,
and overall event objectives utilizing online registration forms, analyzing program needs, intake fields, and more.
● Coordinated and monitored client requests and appointments via multiple modes of communication such
as online forms, social media outlets, phone, email, chat, etc.
● Developed and improved the inventory process allowing for a streamlined progression and easy revenue
tracking.
Co-Founder, Pawsitively Purfect Homes May 2019 to Present
● Curated the company website by writing and crafting available information, visitor and email metrics, and
maintenance.
● Audited and maintained adoption, accounting, medical, and tax documentation while also creating a streamlined
process to track and monitor each system.
● Generated and maintained relationships to increase support within the community, internal and
external stakeholders, partners, and other local contacts.
Document Indexing Specialist, United Shore June 2020 to October 2020
● Edited, indexed, and labeled incoming documentation for initial loan approvals while troubleshooting any
applicable issues.
● Managed large datasets of loan information including loan status, error corrections, error flags, and information
accuracy.
● Collaborated and initiated service requests with internal and external stakeholders to identify, analyze, and resolve
issues in the loan queue.
Administrative Assistant, Arthur Murray Dance Studio February 2020 to June 2020
● Delivered excellent full-service customer support for clientele while executing comprehensive production support
to studio personnel.
● Answered multi-line phone system and spearheaded scheduling of private, group, and event classes.
● Refined and reconciled accounting records across studio records and corporate software.
● Partnered with internal stakeholders to recruit, retain, and motivate students for the studio.
Education:
Eastern Michigan University, Ypsilanti, Michigan April 2017 Cum Laude
Bachelor of Science in Simulation, Animation, Gaming
Skills:
Social Media Management, Google Ads and Analytics, 3D Art and Design, Marketing and Ad Design, Customer Service,
Problem Management and Resolution, Production and Operational Support,

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