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HCL Plant Workblaze: An Industry-Focused Joint Solution by Digital Workplace Services and Iot Works

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HCL Plant WorkBlaze

An industry-focused joint solution by


Digital Workplace Services and IoT WoRKSTM
Steering digital manufacturing
journey to the next level
About the Solution
Since the beginning of industrial manufacturing, IT and OT have historically existed separately in
silos. With the emergence of the Industrial Internet of Things (IIoT) and Industry 4.0, the
manufacturing sector has recognized the benefits of IT/OT convergence such as increased
performance, improved productivity, reduced costs and increased agility.

The manufacturing industry invests in key technologies that combine business insights with
operational insights to make informed decisions in the organization. However, lack of industry
standards and disparate development of IT and OT technologies has led to a gap that organizations
need to bridge to enable digital transformation and move swiftly towards Industry 4.0.

HCL Plant WorkBlaze is an industry driven solution for IT-OT convergence which brings together the
right people, processes and technology to create a seamless, secure and efficient Industrial
environment. Plant WorkBlaze is an AI driven framework, which provides a unified view of
organization wide operations helping customers with insights which can help make production
systems agile to meet the market demand spikes, forecast sales, reduce downtimes and pre-emptive
maintenance of production systems.

Key Enablers for successful IT-OT convergence

Platforms
Unified platform
providing a global view
Skill across of critical IT & OT data
spectrum for effective production,
A single cross-skilled operations and reduced
team to reduce downtimes.
dependency on multiple
support touchpoints for
different issues.
PEOPLE PROCESS Service
IT-OT
Management
Uniform service
management layer for
centrally managing IT and
OT ecosystems.

TECHNOLOGY

Automate Augmented Reality Security


Automated remediation mechanism Enabling Agile SME teams Centrally deployed security upgrades
enabling Pre-emptive maintenance to support issues globally and patches for IT and OT equipment
of IT and OT systems leveraging AR solutions across the plant
Key Components

Persona-led profiling: Pre-emptive Maintenance: Proactively


Persona-based approach helps to resolve the issues, preventing
identify the right personas and breakdowns and downtimes in the
ensure that end-users have the production environment by leveraging
right resources at their disposal. the real-time and historical data to
Thus, creating a modern and predict issues
personalized workplace that
improves both business
productivity and user satisfaction

Augmented Reality: Automated Security: Proactively monitor and


on-site assistance using AR to report any issues with the device's
support technicians seamlessly in compliance posture to the right teams
ad-hoc maintenance activities, for timely resolution while ensuring the
capture work instructions and security of the entire ecosystem
training.

Unified Endpoint Management:


Field Services: Global network for
Unified management of all devices
Field Support services ensuring
across the plant and the enterprise to
swift engagement of support
provide a holistic and real-time view
engineers and quicker resolution
of operations

Business Benefits

Reduced Costs Higher Performance


Efficiently pooled IT and OT systems Increased output rates through predictive
and process standardizations help maintenance and optimized processes.
organizations save on operations costs.

Enhanced Productivity Greater Visibility


Digital industrial facilities help Effective end-to-end governance and
provide improved availability and operations steering ensures transparent
operational flexibility. and traceable operations.

Security Service Orchestration


Centrally managed security posture Well defined SLAs for IT and OT issue
ensures that the entire IT-OT ecosystem resolution, ensuring steady production
is brought under a strict security planning and consistent service delivery
management framework. by different vendors.
To know more about our Digital Workplace offerings,
please reach us at dwp@hcl.com

HCL Technologies (HCL) empowers global enterprises with technology for the next decade today. HCL’s
Mode 1-2-3 strategy, through its deep-domain industry expertise, customer-centricity and entrepreneurial
culture of ideapreneurship™ enables businesses to transform into next-gen enterprises.

HCL offers its services and products through three lines of business - IT and Business Services (ITBS),
Engineering and R&D Services (ERS), and Products & Platforms (P&P). ITBS enables global enterprises to
transform their businesses through offerings in areas of Applications, Infrastructure, Digital Process
Operations, and next generation digital transformation solutions. ERS offers engineering services and
solutions in all aspects of product development and platform engineering while under P&P. HCL provides
modernized software products to global clients for their technology and industry specific requirements.
Through its cutting-edge co-innovation labs, global delivery capabilities, and broad global network, HCL
delivers holistic services in various industry verticals, categorized under Financial Services, Manufacturing,
Technology & Services, Telecom & Media, Retail & CPG, Life Sciences, and Healthcare and Public Services.

As a leading global technology company, HCL takes pride in its diversity, social responsibility, sustainability,
and education initiatives. As of 12 months ending on March 31, 2020, HCL has a consolidated revenue of
US$ 9.94 billion and its 150,000+ ideapreneurs operate out of 46 countries. For more information, visit
www.hcltech.com www.hcltech.com

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