LNT Infotech Corporate Brochure
LNT Infotech Corporate Brochure
LNT Infotech Corporate Brochure
Business
Knowledge,
Your
Winning
Edge.
L&T Infotech
Larsen & Toubro Infotech Ltd. (L&T Infotech), one of the fastest growing global
IT services company, is ranked by NASSCOM as the 6th largest software &
services exporter from India and among the top 20 IT BPO employers in 2014.
It is a wholly-owned subsidiary of Larsen & Toubro (L&T), a multi-billion
conglomerate, and Indias largest technology, engineering, construction,
manufacturing and financial services conglomerate, with global operations.
L&T Infotech provides end-to-end IT solutions and services to Banking &
Financial Services; Insurance; Energy & Process; Hi-tech & Consumer
Electronics; Utilities, Engineering & Construction; Consumer Packaged Goods,
Retail & Pharmaceuticals; Auto & Aerospace; Media & Entertainment;
Healthcare; Plant Equipment & Industrial Machinery and Travel & Logistics
industries.
L&T Infotech delivers IT-enabled business solutions to its clients, leveraging its
strong domain-expertise and in-depth technology know-how, through its
service lines including Testing; Mobility; Infrastructure Management Services;
AIM; SAP; Oracle & Microsoft; Enterprise Integration; and Manufacturing
Execution Systems, in addition to an innovative CIO-thought partnership
program that provides a value-driven edge to clients. Our three pronged value
proposition promises Business-to-IT Connect, Engage the Future and Power of
Execution.
L&T Infotech's horizon is filled with the promise of new and cutting edge
offerings in the technology space including an end-to-end cloud computing
adoption toolkit and cloud advisory consulting services; enterprise mobility
solutions covering a smart access platform; big data advisory services; and in-
memory computing. L&T Infotech has developed intellectual properties (IPs) in
all the vertical and horizontal service lines and leverages them to provide IP-led
solutions.
2
Hi-tech &
Consumer
Electronics
L&T Infotech's Hi-tech & Consumer Electronics Business Unit Supply Chain Visibility
serves clients including Fortune 500 players in the hi-tech Our solutions help hi-tech companies match supply-side
industry value chain, including activities (procurement, production planning, distribution
Semiconductor manufacturers, planning, production allocation, warehouse planning,
Original Equipment Manufacturers (OEMs), electronic inventory planning, etc.) with demand-side activities
component and product distributers, component (incoming orders and forecasts), so that maximum possible
manufacturers, demands are serviced at a low cost.
Electronic retailers and Independent Software Vendors (ISV)
Price Management
Our solutions help hi-tech companies build a single global
We enable clients to gain the business edge in supply chain,
repository of quotes, competitor information, win/loss
process optimization, client reach and pricing through
information, among others, to ensure optimized pricing.
excellence, innovation, domain-specific solutions, client focus
Additionally, we help clients, who use our P-SAT tool, analyze
and long-term relationships across the value chain.
multiple price management tools from multiple vendors to
identify the best solution.
Our services range from cost-effective application development
and maintenance, where we have matured from being a staff New Product Introduction
augmenter to becoming a strategic partner, to becoming a This implementation enables better product data management
provider of strategic solutions for NPI (New Product and synchronization between engineering, Enterprise Resource
Introduction) process improvements, IT re-architecting, supply Planning (ERP) and manufacturing systems, resulting in
chain visibility, price management, factory automation and reduced average cycle time for NPI.
business intelligence, amongst others.
Business Analytics
Our unique 'Business-to-IT Connect', a strong understanding The Hi-tech accelerator for Business Analytics provides a robust
of the industry challenges and cutting edge solutions that we and detailed methodology to leverage fundamental
implement, help address some of the trends and challenges of architecture principles. This, in turn, allows the delivery of
the Hi-tech industry. Our solutions for the hi-tech industry help nimble and scalable solutions to clients.
our clients address the challenges and crunch time-to-market. Hi-tech ADM
These include: Hi-tech Application Development and Maintenance (ADM)
helps align development, enhancement, maintenance and
Manufacturing IT support for a comprehensive range of applications, to key
Our solutions help semiconductor manufacturers enhance business process areas. It provides a service dashboard based
their competitive edge through innovation, flexibility and on typical business processes.
agility by enabling them to create more value for money. Our
factory automation solutions lead to improved equipment Our HiCE Credentials
utilization, factory yield and throughput.
Equipment
Integration
(52 Equipment
Reporting & types) Recipe
Business Management
Intelligence Implementation 6000+ person Industry-specific
years of solutions and
experience CoE
Manufacturing MES Green
IT Solutions & Field/ Brown Field
(24x7 Support) Services Implementation
Providing Product
Advanced FDC services to the Partnership
Dispatching Re-engineering entire hi-tech
AMHS value chain
(Automated Material
Handling System)
3
Automotive
& Aerospace
Our Automotive Practice helps automotive OEMs (Original We provide the winning edge to our clients by leveraging the
Equipment Manufacturers) and tier-1 suppliers gain the business process understanding and knowledge of highly
winning edge in terms of services, quality, cost and innovation. skilled functional and technology consultants from our parent
Our solutions span across the automotive value chain, from group, Larsen & Toubro, a leading Indian conglomerate in
product development to after-market sales, service and heavy engineering, construction, finance and technology. This
support. We deliver a competitive advantage through seamless Business-to-IT connect helps us deliver business value through
integration of business and technology. the following domain-based solutions aimed at optimizing
processes and providing better control of the supply chain:
Our solutions for the automotive industry include:
Warranty Analysis & Process Management Bid management
Advanced Product Quality Planning (APQP) accelerator Advanced sourcing & planning
Design to Cost Mobility-based quality defect solution
Product serialization and traceability solution Supply chain cost analytics
Global quality information system Field force management
Manufacturing Execution Systems (MES)
Dealer management
Spare parts and claims management
Technical cataloguing services
Diagnostic applications development and maintenance
We offer a complete spectrum of technology services for our clients in the automotive and aerospace industry, including application
development, application maintenance & support, testing, business analytics, enterprise integration, SAP services, Oracle services,
product lifecycle management, manufacturing execution systems, mobility, web services, Big Data, cloud services, infrastructure
management, applications portfolio rationalization, legacy modernization, and business technology consulting.
4
Consumer
Packaged
Goods (CPG)
& Retail
5
Life
Sciences
L&T Infotech understands the current market dynamics within Key Differentiators
the Life Science industry - the intense competition caused by
Faster adoption with pre-configured solutions and templates
shrinking margins, a transforming healthcare environment,
capturing industry best practices
constant mergers & acquisitions, increasing regulations, and
Enhanced predictability by leveraging business process
escalating R&D and sales & marketing costs. The Industry is
repository of reusable components and industry-focused IP
constantly examining how IT can affect or transform existing
(Intellectual Property) developments
business process particularly, processes associated with drug
Minimized risks using Center of Excellence (CoE) driven
discovery & development and sales & marketing. We help
piloting & innovations and proven solution frameworks
Enterprises address these challenges by transforming their
Enhanced value leveraging our unique Business-to-IT
business.
Connect and a dedicated pool of process champions
Improved flexibility due to innovative pricing models
L&T Infotech provides both business and technology solutions
(consumption-based, outcome-based, etc.) and flexible
for every stage of the Life Science value chain. We help drug
delivery models
manufacturers & distributors, biotech companies and medical
device & instrument manufacturers reduce costs and improve
Accelerators and Solutions
efficiency by facilitating collaboration within the organization
and with external partners, accelerating product development, We at L&T Infotech ensure cost reduction and value
engaging patients and physicians via digital marketing, maximization by leveraging our proprietary tools and
leveraging data insights from multiple sources and enhancing accelerators, including:
analytics for real-time decision making. Business Process Automation Tool: A tool for streamlined
business processes through built-in automation capabilities
L&T Infotech delivers innovative consulting and technology Facility Management Solution: Data visualization solutions
services to help Life Science companies address complex for red-zone monitoring and enabling decision- making for
business challenges. We provide managed end-to-end IT & business continuity
package implementation and support services in a highly Inventory Management Solution: Solution for financial
regulated environment with effective cGMPs (Current Good application plotting resulting in efficient supply chain
Manufacturing Practices), GCP (Good Clinical Practice) and management
FDA (Food and Drug Administration) compliant operations and Drug Replenishment Management: Tool for visualizing and
processes. We facilitate adaptive supply chain management analyzing stores based on certain parameters and having the
through process re-engineering and enable transformation ability to display it in different colors on a map through a GIS
through innovative solutions for business-centric supplier interface
collaboration, drug replenishment management, accelerated ManageRnD: An Innovation management tool to drive new
rollouts, supply chain visibility, mobility, portfolio management, products to market quickly and successfully using structured
digital marketing, spend analytics, engineering change Stage-Gate product development process
management, enterprise asset management, enterprise Enterprise Asset Management: Solutions for improved
resource applications, business process automation, scalability, maintainability and integration with transactional
packaging, warehouse management, master data systems leading to improved RoA (Return on Assets)
TM
management and analytics. CliquePoint : A tool for Enterprise-level business
collaboration throughout the Life Science value chain for
improved time-to-market and lower R&D costs
6
Banking &
Financial
Services
(BFS)
7
Insurance
We provide risk management and insurance services across the following areas:
entire spectrum from delivering enterprise-wide initiatives
through business-focused programs/projects to platform-based Consumer engagement through financial wellness
services. We serve leading firms across the insurance landscape framework.
in Property & Casualty (P&C) and Life & Annuities. This includes Speed-to-market through legacy modernization.
Carriers, Brokers, Reinsurers, Intermediaries and ISVs Distribution effectiveness by leveraging our Social, Mobile
(Independent Software Vendors). and Online (SoMO) framework.
The Life & Annuities Practice has been helping our clients in
their transformation initiatives. We leverage our experience to
help our clients achieve operational efficiency; bring down
their costs through productivity improvement; and streamline
& automate various business processes. We offer technology-
enabled business solutions and services to our clients in the
8
Healthcare
With a legacy of serving the healthcare industry for over 20 Value Propositions
years, L&T Infotech has built expertise across core IT-enabled
We derive a unique Business-to-IT Connect from our parent
business systems including administration systems, decision
groups rich heritage of designing and building hospitals and
making engines and business analytics. We leverage our
providing health insurance covers.
domain expertise to address the needs of the diverse
Our healthcare offerings focus on:
healthcare ecosystem.
Preventative Care We help stakeholders to drive
awareness, advocate and drive positive behavioral change
Our investment in research & development and people has
concerning chronic diseases.
enabled us to create cutting edge solutions and processes in
Diagnostic Care We facilitate seamless data access by
areas of preventative health, remote care management, clinical
allowing stakeholders to meaningfully leverage
pathways and disruptive innovation for our clients across the
communication channels to build tele & remote networks,
globe. Our solutions are fully compliant with the regulations in
and at the same time, we enable consumers to use personal
the specific regions.
health devices and connect with care providers for remote
diagnosis.
With a rapidly changing landscape often spurred by regulatory
Curative Care We provide pre- and post-operative analytics
reform, we have helped our clients deal with convergence in
from a lifestyle as well as remote advocacy perspective,
the industry and choose strategies to address the rampant
with the ability of leveraging empirical data.
advances in digital, mobile and remote applications.
We enable organizations in the healthcare domain to enhance
Our expertise in addressing the enterprise business needs of
operational efficiency through our innovative solutions in areas
our clients includes developing, testing and maintaining policy
of claims management, information management systems,
administration, hospital information, laboratory management,
transactional systems, etc. We leverage Big Data to provide
supply chain and clinical information management systems.
business analytics solutions, and our approach construing
empirical data from electronic health records, claims,
prescription histories and other sources aligns with risk
assessments, social sources and device inputs.
9
Energy &
Process
L&T Infotech's Energy & Process (E&P) Business Unit (BU) offers Service Offerings
end-to-end software solutions and consultancy services to L&T Infotech focuses its services primarily in the following
enterprises in the E&P industry mainly in three sub-verticals - areas:
Oil & Gas, Process and Mining. L&T Infotech leverages its ERP - ERP implementation, consolidation, migration and
alliances and affiliations with leading technology providers and global support with focus on industry solutions
premium E&P organizations to offer integrated IT and Information Management
automation solutions across the value chain. Operations Management operational technologies
- Enterprise Asset Management
Our global clientele includes major oil companies, integrated - Manufacturing Execution Systems (MES)
oil companies, National Oil Corporations (NOCs), - Plant Automation & Integration
petrochemicals, process & mining companies and Oil Field Upstream Solutions
Services & Equipment (OFSE) enterprises, and is supported - Digital Oilfield
through our globally spread infrastructure at various onsite, - GnG Data Management
onshore and offshore locations. - PetroTech Applications
Downstream Solutions
Affiliation with premium institutes in the E&P industry gives us - Global Refinery Support
better access to domain technology and knowledge, while the - Refinery Information System
rich corporate heritage we derive from our parent organization - Terminal & Retail Management
provides us the industry experience and unique Business-to-IT - Regulatory Compliance
Connect. Through our dedicated E&P Center of Excellence - Energy Trading & Risk Management
(CoE), we scan the market for emerging technologies and their Midstream Solutions
applications. Our CoE develops Proof of Concepts (PoCs) in the - Pipeline, Scheduling & Logistics Management
latest technologies to suit various business requirements. Close - Monitoring Systems
partnerships with leading global product vendors help us to - Inventory Management
offer a wide range of solutions to our clients. - Energy Trading
Chemical & Process Solutions
Our alliances with leading standards and regulatory - Manufacturing Execution
organizations in the E&P industry have helped us provide - Supply Chain Management
flexible, agile solutions that meet stringent operating standards - Manufacturing IT & Analytics
in the industry. - ERP
Mining Solutions
Value Proposition - Mining exploration, production & supply chain
L&T Infotech has a proven track record of delivering end-to- management
end business and IT solutions and services that enable our - Mining operations management
clients in the E&P sector to improve their global - Logistics management
competitiveness with greater confidence of success. Niche Solutions - We also offer solutions in niche areas like
data analytics, artificial intelligence and regulatory
compliance services for the oil & gas, mining and
manufacturing industry by using next-generation technology
and our project management expertise.
10
Utilities;
Engineering &
Construction
(E&C)
L&T Infotech provides the winning edge to Utilities; Engineering & Construction
Engineering & Construction (E&C) companies by enabling We provide niche end-to-end solutions across business
them to extract full value from information management and processes - from proposal to award; project planning and
IT systems for their operations. We provide custom-made end- design to take-off; procure to pay; and from execution to
to-end software solutions and consultancy in segments such as delivery and project financials. We have rich experience in
power generation; power & gas transmission; power, gas & undertaking large collaborative projects in various disciplines of
water distribution; and engineering & construction, to E&C, optimizing procurement for projects and raw materials
organizations around the world. tracking, enhancing project execution efficiency, ensuring
better knowledge and work management, site management,
Utilities maintaining and updating drawings and their approvals, and
We understand the challenges faced by the utilities industry, real time reporting to monitor and correct any deviations in
and offer unique solutions to address them, including the plan.
consolidation and integration resulting from mergers and
acquisitions; managing ageing assets and workforce; handling Our key offerings include:
the unprecedented demand for resources (particularly Primavera to ERP integration
electricity and water); managing the gap between demand Data migration across various systems
and supply; industry-wide deregulation and unbundling; Building collaborative platforms for document management
sustaining in spite of rising costs of fuel and other raw and sharing
materials; complying with stringent Environment, Health and Developing project progress dashboards by integrating
Safety (EHS) regulations; shifting to alternative/ renewable various systems
energy sources due to environmental concerns; and Project cost management
introducing an integrated product suite to support business Sub-contractor cost management
processes and the large pool of legacy systems end to end. Mobility solutions
Our niche solutions for the utilities sector encompass areas of
asset performance management, integration of operations We also provide services like application development and
with information technology and more. maintenance, testing, ERP services, business intelligence, cloud
computing and IT infrastructure management.
Our key offerings include:
Fuel management solutions Key Differentiators
Asset reliability dashboard solutions Domain expertise and unique Business-to-IT Connect
PRIME plant for predictive analysis inherited from our parent company
GIS (Geographic Information Systems) integration with Center of Excellence (CoE)-driven piloting and innovation
maintenance/wok management systems Optimized use of quality assurance and control processes to
Integration of SCADA with ERP (Enterprise Resource deliver IT projects on time, within cost and with quality
Planning) and CMMS (Computerized Maintenance Rich experience leveraging the learning from global
Management System) applications engagements
Mobility solutions for mobile workforce management Pre-configured solutions and templates capturing the
Enterprise mobility industry best practices
Analytics for Customer Information System (CIS), demand Innovative pricing models Partnership with niche solution
management and consumption patterns software providers and leading global product vendors like
Energy trading solutions SAP, Oracle, Microsoft and IBM
Meter data management, AMR (Automatic Meter Reading) Partnerships with leading academia, regulatory organizations
and AMI (Advanced Metering Infrastructure) and industry associations across the globe
EHS/regulatory reporting applications development
IT for major capital projects
11
Plant
Equipment &
Industrial
Machinery
(PE & IM)
The PE & IM Business Unit (BU) at L&T Infotech, with an Field Service Management:
industry-focused approach, offers comprehensive IT services This comprehensive, integrated solution addresses field service
and solutions to address the specific needs of clients. processes end to end with dynamic scheduling, route
Leveraging the rich manufacturing heritage of our parent optimization, workforce mobility and automated scheduling of
company, Larsen & Toubro, we derive the Business-to-IT preventive maintenance work orders. Benefits include higher
Connect, a unique connect that helps us deliver IT solutions client satisfaction and an enhanced brand image.
and services with a business advantage. Our ERP services in
SAP, Oracle E-Business Suite, Oracle JD Edwards, and MS Niche Solutions
Dynamics, have delivered rich dividends to our clients. Engineer To Order (ETO)
Our niche industry- specific solutions for PE & IM easily Advanced sourcing and planning
integrate with your existing systems, and allow you to derive Advanced Product Quality Planning (APQP) accelerator
better tangible benefits and higher returns on investments Serialization & traceability
(ROI). We thoroughly understand this industry, and the Cost analytics management
approach we take to engage with our clients and address their Quality defect mobility solution
challenges, makes us much more than a traditional IT service
provider. We build fundamentally strong relationships and Value Proposition
lasting partnerships with our clients, adding value to their Mature engagement model with well-defined governance,
business. delivery methodologies and best practices
We offer customized industry- specific solutions based on Tools and frameworks to enable smooth execution and
client needs. Our unique solutions encompass areas of supply predictable delivery, resulting in better value at lower costs
chain management, warranty management, shop-floor-to-top- Continuous innovation, thought partnership and capability
floor integration & productivity improvement, serialization & of building strong and winning relationships
traceability, production analytics, etc. Rich experience in managing client engagements in multiple
geographies
Our Prime Solutions
Our Service Differentiators
Warranty management:
SmartMilesTM Our proprietary MEAP (Mobility Enterprise
This integrated and comprehensive solution addresses the
Application Platform) for solving problems of production
warranty claims process end to end by adopting a holistic
planning and inventory movement on the shopfloor.
approach to warranty management.
Master Data Management Expertise in synchronizing data
Manufacturing Execution Systems (MES): after a merger and/or acquisition.
MES enhances the task of scheduling by using the industry's Our mobility-driven defect reporting and rectification
leading job schedulers. A state-of-the-art integrated RFID systems for improving the asset availability time as well as
(Radio Frequency Identification) 'Track an-d Trace' solution ROI.
provides visibility of Work In Progress (WIP) inventory and Effective RFID-enabled warehouse management solutions
remote shop floor activities, thereby helping identify Serialization and traceability solutions for increased
bottlenecks, estimate velocity of WIP, etc. throughput, better visibility to the shop floor, better- quality
products, efficient planning and identification of bottlenecks.
Shop Floor Mobility: FRACAS (Failure Reporting, Analysis and Corrective Action
Our mobility solutions for discrete manufacturing processes System) for deriving actionable intelligence through an
help managers address issues of productivity, capacity integrated warranty management system and leveraging it in
utilization, visibility, cost effectiveness and efficiency. CAPA (Corrective and Preventive Action) programs
12
Travel &
Logistics
We at L&T Infotech provide the winning edge to our Travel & Sea Ports:
Logistics clients by leveraging our domain expertise and Our solutions & offerings cover the entire port operations cycle
developing innovative IT solutions. Our teams comprise from cargo operations, resource planning, vessel & berth
professionals with deep domain experience across airports, planning, yard planning, custom clearance & delivery, service
airlines, sea ports, shipping, railways, road transportation and rationalization and operations process execution to
logistics. They are backed by technology experts with monitoring, control and performance review. Our key offerings
experience in development, re-engineering and in this space include consulting, port operations automation,
implementation of IT for business solutions. enterprise automation, support & integration and
infrastructure management.
We work closely with our clients to understand their business
needs, and then apply relevant domain insights, best practices Railways:
and solution accelerators to deliver tangible business results. We have significant expertise in providing dynamic solutions in
We provide our clients the comprehensive platform they the technology space with a focus on rail business, and help
require to face challenges and improve operational efficiency train operating companies and service providers to provide
while keeping costs low. better client experience. Our key offerings in the railways
space include freight management, loco shed management,
Service Offerings coach factory and rail wheel factory production management,
Application development, maintenance & support coach information management, information system for rail
Legacy modernization repair workshop, wagon depot management, material/store
Enterprise resource planning depot management and railway asset management &
Testing services tracking.
Infrastructure management services
Enterprise application integration Logistics:
Mobility services We believe that logistics providers need a new breed of
Geographic information systems solutions that offer clear visibility of events and resources to
System integration manage their businesses properly. Our unique end-to-end
Cloud & SaaS (Software as a Service) logistics solutions help achieve this. Our key offerings in the
Analytics & Information Management (AIM) logistics domain include: cargo, freight and container
management, supply chain & warehouse management, third-
Domain Solutions party logistics/courier solutions, partner management,
transportation management, order & inventory management,
Airports: barcode integration, quality & human capital management,
Our fully integrated end-to-end managed services offering AIM, Customer Relationship Management (CRM), and
enables airports to improve their operations and service levels. Customer Self-Service (CSS).
Our key airport offerings include services related to
passengers, baggage, operation & management, security &
surveillance, infrastructure, cargo management, unit load
device tracking and building management system.
13
Media
&
Entertainment
L&T Infotech helps Media & Entertainment (M&E) companies to effectively address challenges in this era of digital content. We partner
with our clients enabling them to extract maximum value from their information management and IT systems. Our industry-focused
niche solutions supplement our domain experience gained by working with leading M&E companies.
14
Testing
Application
Architecture
Business
Process
Telecom
Product
Mission-critical
Application With our wide range of testing services, efficient testing
Enhancement Testing Testing Testing
methodologies and innovative solution accelerators, we
Core Testing Services ensure that our Business-to-IT Connect leads to productivity
Functional Testing System Testing Integration Testing Regression Testing Functional Testing improvement and 'go-live' readiness.
15
Infrastructure
Management
Services
(IMS)
16
SAP
We at L&T Infotech provide a comprehensive range of SAP enabling them to get a preview of the emerging technology,
services to our global clients. We have rich experience as an but also by generating innovative solutions to address critical
'SAP services partner' providing full lifecycle execution services business needs that are certified by SAP.
(global implementations, roll-outs and upgrades), managed
services and business transformations. We are a 'thought We have extensive experience in handling various SAP
partner' in the SAP space for global Fortune 500 companies. projects. We support numerous users across the globe and
industries including manufacturing, E&PC, BFS, insurance and
Our parentage enables us to leverage the 'Business-to-IT telecom. This allows us to factor in the all-important end-user
Connect' paradigm in providing strong domain and perspective into our deliveries.
technology expertise combined with innovative and flexible
delivery models, thereby delivering value to our clients We also have many 'firsts' to our credit such as
consistently. implementation of Corporate Finance Management (CFM),
Product Lifecycle Management (PLM), Strategic Enterprise
Our dedicated SAP Center of Excellence (CoE) is our engine for Management (SEM), Learning Solution (LSO), Dealer Business
continuous scanning of emerging technologies and for Management (DBM), warranty management and setting up of
providing transformational services through innovation. Our a Certified Client Competency Center (CCC).
investments into the CoE, bring value to our clients not only by
SAP partner of choice for global Fortune 500 companies Mature processes/ methodologies
Niche SAP service provider Service-specific tools & accelerators (FUnDA+, CodeReo,
Rich pool of expert SAP professionals with diverse industry EzCutover, SMART)
understanding and experience Pre-configured industry solutions (EC&O, FEP for Insurance,
20+ years of rich experience of providing SAP services to InOVET, IMEZ)
global clients Proactive investments in innovative technologies (SAP
Process-based execution approach aligned to clients HANA, Enterprise Mobility)
business
Technology CoE & IP Generation Group L&T Infotech's Quality Management Systems Change Management (Training, communication)
As SAP Partner:
SAP Services Partner Partner
Global AMS Partner
As SAP Customer:
First and one of the largest SAP users in India
Joint
SAP-certified Customer Competency Centre (CCC) Client
Activities
Joint product development/ go to market
17
Oracle
We provide the winning edge to our clients by leveraging our Awards & Accolades
Oracle product expertise and rich domain experience. As a Featured in Gartners Magic Quadrant
Worldwide Oracle Platinum Partner, we offer services covering Partner Excellence Award for Oracle Fusion Middleware in
the entire Oracle ecosystem and help our clients derive Webcenter innovation category
business value by implementing, optimizing and enhancing Best IT Project Award for 5 consecutive years from one of
their Oracle investments. the largest cement manufacturer
National Technology Leadership Award & Infoweek silver
Highlights edge award from Council for Technical Education in India
Excellence Award for Oracle EPM from Leading Media
One of the Largest JD Edwards service providers Conglomerate
Services covering entire Oracle ecosystem Helix Award - For Value Creation & Outstanding
End-to-end IT services covering consulting, implementation Achievement Award from leading US based Ethernet
& rollout, upgrade, integration & change management Network Solution provider
Oracle Solutions & Center of Excellence (CoE) to focus on
innovation and delivery excellence ensuring ffective delivery
of high-quality solutions
Niche solutions for Oil & Gas, Manufacturing, Engineering &
Construction, Healthcare and Banking & Financial Services
Consulting Training
OTM
JD Edwards
Peo
ion re ple
Fus dlewa Sof
t
e Mid
Implementation Agil E-Business
Integration
Suite
Prim s
ave App
ion
ra Fus
Upgrade Support
Demantra EPM/BI
ue Edge
Val in Produ
Develop
Warehouse Cha ning ct s Testing
Siebel
Management Plan
18
1
Analytics &
Information
Management
(AIM)
creates the readiness for servicing futuristic needs of clients. Data Integration & Migration Metadata Management
Data Quality
Data Data Architecture
Management Data Governance Data Archival & Masking
Our focus areas include Data Management (ETL - Extract, Master Data Management Data Appliances
adhoc queries; mobile BI; etc.) Big Data and Analytics (including
predictive, text, social media, geo-spatial and packaged Predictive Analytics Big Data Analytics
DWTF EUPHORIA
Dashboarding framework for
Text Analytics and Data Visualization
upstream Oil & Gas Industry
19
Enterprise
Integration
(EI)
Increasing competition and constant changes in the business Our service offerings are supported by frameworks,
environment are making it extremely difficult to achieve accelerators and cutting-edge solutions in various industry
business goals. Up-to-date information systems and well- domains, and they help clients adopt Enterprise Integration
integrated information management is imperative for quickly and easily. Our decade-long rich experience offers our
enterprises to be able to stand up to the current challenges clients the advantage of industry best practices and best-in-
and still achieve their objectives. class consultants to deliver greater value.
The Enterprise Integration Practice at L&T Infotech ensures L&T Infotech's Enterprise Integration Business Unit has
right information at the right place at the right time. It focuses successfully delivered solutions to clients across industry
not only on integrating systems and people, but also on domains spread across the globe. We possess extensive
orchestrating and optimizing business processes. experience in all leading Enterprise Integration technologies in
the market, including, Microsoft BizTalk, IBM WebSphere, IBM
Our impeccable track record of delivering innovative solutions Sterling Integration, K2 blackperl, Newgen, OpenText BPM,
to clients from various industries, and our rich experience Oracle Fusion, Pega PRPC, SAP NetWeaver, TIBCO, and
across domains, enables us to provide valuable Enterprise webMethods.
Integration services. With a dedicated Practice that focuses on
Business Process Management, Enterprise Application A dedicated focus group for Enterprise Integration which
Integration and Business-to-business Integration, L&T Infotech fosters cross-technology best practices strives to offer unique
covers the entire gamut of integration services. value to clients, and the strong partnership we share with
leading software and technology vendors helps our clients to
leverage the joint value proposition.
Consolidation,
Migration & Upgrades
Mapping Maintenance
& Transformation & Support
Trading Partner
Hosted B2B
Management
Assessment Strategy & Platform
Roadmap Definition B2B Integration
)
nt
eg
Establish Service
En ion/E
Support &
rat
em
an ion
ter nt
Offerings
s M at
pri erp
(EICC)
es egr
se
Process Automation
roc Int
Ap ise S
& Optimization
Upgrade &
sP s
pli erv
r
es ces
ca
BPM Evangelization
(Bu
Model Definition
20
Manufacturing
Execution
Systems
(MES)
21
Consulting
Our consultants work with our clients to align their IT to systems are implemented but remain underutilized due to
continuously changing Business needs. We provide Thought poor user interface, insufficient change management and
Partnership as an extension of Consulting Services to perceived lack of benefits. Our Consulting service on readiness
proactively fine-tune their IT, IT Services and help them in their study, usability assessment, usability improvement and post-
Transformation journey. implementation change management will help pinpoint the
issues and provide solutions which ensure that IT systems are
L&T Infotechs Consulting services help clients address the effectively leveraged.
challenges which are commonly faced by IT leaders. We deal
with all major aspects of IT with suitable frameworks and tools Security: Information assets remain vulnerable to attacks
to study and provide implementable, pragmatic which can result in revenue loss, legal issues and brand
recommendations. erosion. Our Consulting service on vulnerability checks, ethical
hacking, IT risk management ensures availability of a robust
Performance: IT landscapes are becoming increasingly and secure IT environment.
complex with business transactions spanning multiple systems
and this can result in poor system performance. This leads to Evolution of IT: In an ever-changing business environment,
low client satisfaction and employee productivity, hurting business priorities keep changing and this in turn needs
business in many ways. continuous Business-IT alignment.
Our Consulting services focus on building an integrated Thought Partnership Program aims to help CIOs and CIO
performance management platform and continuously look at organizations of the client beyond deliveries!'ENGAGE' is
ways to improve the performance, based on Six Sigma our platform for providing Thought Partnership that brings a
techniques. structured model of regularly interacting with our client
leadership teams to share trends, discuss ideas and help build
Acceptance & usage: More often than not, enterprise the right efficiencies and innovation.
Nominated
Business Consulting client Partner
Expert
Network
Process Consulting
Research &
Survey reports CIO Council
Technology Consulting
Thought
Partnership
Portal
22
Other Services
23
Other Services
Domain Expertise:
TM E&PC, Project and
Manufacturing, To offer high
value Systems Program
Insurance, Banking & Management
Finance, Telecom, Integration
Services expertise
Defense and
Railways sectors
24
Technology
Office
The Technology Office forms the core of our technology Big Data Services
ecosystem. With three distinct units, viz., Center of Excellence Bsocial is our Big Data framework to capture social data, and
(CoE), Innovations Lab and Alliances, the Technology Office our services include Big Data discovery, ideation and
includes all business units and client organizations. It is a implementation.
strategic group responsible for identification and adoption of
Our research focus is on use cases that involve analysis of
emerging technologies for business solutions.
massively streaming data, generated through various business
The current focus includes Cloud Computing, Big Data, events within and outside the firewalls of an organization.
business social collaboration, user experience technologies,
mobile computing, platforms & tools, integration middleware Enterprise Business Collaboration
& business process management (BPM), Analytics & We focus on technologies and frameworks that facilitate
Information Management (AIM), and service oriented targeted collaboration on real-time business events or business
architecture (SOA). The Innovations Lab develops Intellectual topics of direct relevance to the enterprise. We build our
Property and cutting edge solutions that unfold new technology offerings on the Microsoft SharePoint platform.
opportunities and markets. CliquePointTM, our behind-the-firewall Enterprise Business
Collaboration solution, is compatible with all browsers on the
We scan the entire technology horizon for new and emerging desktop, tablet and mobile.
trends, tools, products, methodologies, best practices, etc.,
and build winning relationships with leading vendors (platform Natural User Interface
vendors like IBM, Microsoft, Oracle and HP; ERP vendors like Our focus is on futuristic technology for enhancing user
SAP, Oracle, PeopleSoft and JD Edwards; integration experience, based on the combination of voice, touch,
middleware & BPM vendors like IBM, Microsoft, TIBCO, and gesture, as well as, object recognition. TouchITTM is our
MetaStorm; BI vendors like Informatica, Cognos, Teradata and innovative framework that has been drawing the attention of
MicroStrategy; and Cloud vendors like Salesforce.com, our prospects and clients.
Amazon Web Services, Eucalyptus and Intel Expressway). We
leverage these relationships by proliferating the knowledge Next-generation High-performance Java-based
across various business units to enable our clients to gain a Frameworks
competitive edge. With the advent of computing paradigms such as distributed
computing, in-memory caching, light weight app servers, etc.,
Focus Areas performance expectations from applications have significantly
risen. We conduct research in developing frameworks that will
Cloud Computing deliver a sub-second response in a stressed (high-volume,
We provide a uniform, integrated platform to enterprise users high-density) environment.
that will allow consumption of cloud services from within and
outside the firewall through CloudXTM, our mediation platform
with relevant frameworks, tools and templates.
Our Cloud Computing services portfolio includes:
Consulting & assessment.
Set-up & migration to the cloud platform.
Set-up of a cloud mediation platform.
SaaS (Software as a Service) enablement & package
implementation.
Cloud-based integration & orchestration.
25
Our People -
The Prime
Movers
L&T Infotech recognizes its people as its greatest assets in internal talent. A resource 'pipeline' thus gets created wherein
the journey towards organizational excellence. The parent a group of talented project leaders are put through a set of
company's core values a belief in innovation, entrepreneurial developmental experiences (on-the-job and classroom) to
leadership, value creation, empowerment, caring, trust and make available a group of Solution Architects for challenging
continuous learning permeate all aspects of the business. assignments overseas.
A worldwide network of vibrant, well-focused professionals,
Employees' Voice
from leading academic institutions, plays a critical role in
L&T Infotech's successful implementation of the key business An informal, open and participative culture allows the
and technological needs of its clients. employees various avenues of self-expression as well as
pursuit of their unique talents beyond work. These means
The Company is infrastructurally geared to meet the needs of expression instill a sense of belonging while adding
of capacity mobilization for the present and the future. A value to the work through their suggestions. Mechanisms
commitment to training its people plays a critical role. This such as management workouts and formal organization
includes extensive orientation-cum-technical training program
at the Company's well-equipped Training Center for freshers
and continuous skill upgradation of the employees on new
and emerging technologies.
Leadership Development
More than ever before, corporate survival and prosperity
depend upon developing a cadre of leaders which can operate
effectively in a global marketplace. L&T Infotech has launched
a well-evolved Leadership Development Program viz.,
Leadership Journeyman. A key task of senior management is climate surveys are implemented and monitored carefully for
to identify talented, high-potential people and prepare them employees' feedback. We are committed to maintaining a
for future leadership. professional, value-driven, world-class work environment
where every employee feels fulfilled and respected.
The plan is designed to give the target group of employees an
opportunity to consciously develop leadership and managerial L&T Infotech has received several prestigious awards. In June
skills and prepare them for onward journey in the 2012, we were honored as the '6th Best Learning and
organization. Development Company in India' by the World HRD &
Education Congress, and it came in the form of three awards
Developing Resource Pipelines for the following:
Best leadership training program.
A task force consisting of Senior Managers from Delivery,
Best workplace trainer training program.
CoE and HR works on conceptualizing and implementing a
Best induction program.
plan that addresses the organizational needs of developing
26
Quality
At L&T Infotech, quality is much more than on-time delivery of client needs. The Company believes in internalizing and
a defect-free product to the client. It is a matter of attitude institutionalizing best practices of industry-recognized process
that is ingrained in our culture. All our business processes, frameworks.
ranging from marketing to software delivery, recruitment and
training to organizational culture-building are driven by this L&T Infotech is one of the first Indian companies to be
attitude of achieving excellence. assessed at the highest maturity Level 5 of CMMI Ver1.2 DEV
for a wide-ranging scope, covering all the business units
L&T Infotech is one of the first few Indian software across all its locations in a single assessment. The following are
organizations to get ISO 9001 certified in 1993. Since then, it the other achievements in this space:
has been an uninterrupted quality journey towards continual ISO 9001:2008 standard for Quality Management Systems,
improvement by embracing best practices and excelling in IT ISO 20000-1:2011 standard for IT Service Management,
service management, information security management and ISO 27001:2005 standard for Information Security
environmental management systems. Management Systems and
ISO 14001:2004 standard for Environmental Management
L&T Infotech has adopted an assortment of comprehensive Systems.
models & frameworks and a wide range of services covering
27
Our Corporate Values
Teamwork
*All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the express written permission from L&T Infotech.
*Information given in these pages is based on inputs received at the time of finalizing the content. As L&T Infotech is a dynamic organization, constantly evolving to meet
clients needs, the information is subject to change.
*All the logos, trademarks and registrations mentioned in this document are the property of their respective organizations and are acknowledged.