Mackie USB Driver Instructions
Mackie USB Driver Instructions
Mackie USB Driver Instructions
Supported Devices
Mackie Big Knob Studio
Mackie Big Knob Studio+
Mackie Onyx Artist 1•2
Mackie Onyx Producer 2•2
Mackie DL16S
Mackie DL32S
Mackie ProFXv3 Series
Supported Software1
Any Windows® 10 or later ASIO/WDM host
(Cubase, Nuendo, Pro Tools, Sonar, Tracktion, etc.)
Important Notes
Device Aggregation: The Mackie USB driver does not support
device aggregation on Windows (i.e. using multiple Mackie
audio interfaces simultaneously).
1 Not all software supports all OS versions. 2 The screen shots may vary dependent on the device being used and the version of Windows being used.
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Updating Your Mackie Audio Driver
1. Right-click the Mackie Running Man icon and select
'Exit'. Then disconnect the USB cable from the device.
NOTE:
You may need to make sure the Running Man / Mackie
Task Bar application stays in view in order to easily
access the Control Panel where latency mode and
buffer size are changed. Do this by navigating to Control
Panel > Notification Area Icons and selecting “Show icon and
notifications” in the dropdown next to Mackie Task Bar. This
will ensure that the Running Man logo remains in the system
tray. Here it may be easily clicked to launch the driver control
panel.
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Once The Driver Has Been Installed
The Mackie USB Driver settings for the device may now be 4. Volume tab – to change the volume of the inputs
accessed by clicking on the Mackie Running Man icon. and outputs. We recommend leaving these at their
defaults and never changing them.
These are the menus for the Control Panel:
1. Status tab – to change USB Audio Device (if multiple
are connected) and view current sample rate.
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Changing the Latency using the Mackie USB Driver
Control Panel
To get the highest performance out of your system, When using the ASIO Driver, make sure that the system
you will need to configure the driver's buffers. sounds for the device is disabled via the Control Panel.
In other words, the device should NOT be set as the default
The ASIO Buffer Size configures the amount of memory
device or default communication device.
used by the DAW to buffer the audio for processing, playback
and recording.
It determines the amount of latency or delay for audio
to pass from the audio interface through the computer
to headphones and speakers. Lower latency settings will tax
the system resources at a higher rate than higher latency
settings.
In general, you should always experiment with the available
buffer sizes to find the lowest buffer size that the machine
and recording project can comfortably work with.
The Mackie USB Driver allows for latency buffer sizes
as low as 8 samples (depending on the DAW being used).
However, using a buffer size this low requires a very fast
computer with a large amount of RAM, and fast hard disc
and system bus speeds.
Finding the right settings for your machine is often an
effort of experimentation, trying each setting and seeing
if your computer continues to handle audio without drop-outs
or distortion. If you are experiencing drop-outs or distortion,
try raising the ASIO Buffer Size to the next available setting
or enable Safe Mode to see if that clears up any issues. That's about it!
SAFE MODE: Safe Mode compensates for lengthy processing Have fun, and feel free to contact Tech Support
performed by a DAW in the ASIO callback. If safe mode is if you run into any snags:
turned on, then the driver tolerates that a processing interval
extends and overlaps with the next interval. E-mail: www.mackie.com/support-contact
Safe Mode should be on if heavy audio processing – such Phone (United States):
as high FX usage – in a DAW taxes the CPU and results in
(800) 898-3211
drop-outs during playback. Put another way, if you would like
During normal business hours,
to use a smaller buffer size and it isn't working, try enabling
Monday- Friday, Pacific Time.
Safe Mode; that just might do the trick.