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Mackie USB Driver Instructions PDF

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INSTALLATION INSTRUCTIONS

Mackie USB Driver for PC • October 2017 • V4.13.0


Version 4.13.0 First Time Installation for Windows®2
The Mackie USB Driver is designed to allow your Mackie 1. Make sure the Mackie audio interface is
USB audio interface to operate with Windows® 7 or later. connected to the computer and turned on.

Users with Previous Driver Installations:


If you have previously installed a Mackie driver for your 2. Unzip and extract the .zip contents of the
Mackie audio interface on your PC, refer to the “Updating Your USB driver download to the desktop for easy
Mackie Audio Driver” section on the following page. installation.

3. Inside the unzipped and extracted Mackie


System Requirements USB folder, double-click MackieSetup.exe
Windows® 7 (32 and 64 bit) or later
4. Follow the on-screen instructions until the
installation is complete. You may be prompted
Minimum Hardware Requirements by the User Account Control to allow changes
to your computer. If so, select 'Yes' to continue.
Intel Core 2 Duo 2 GHz processor
4 GB RAM
USB 2.0 port

Supported Devices
Mackie Big Knob Studio
Mackie Big Knob Studio+
Mackie Onyx Artist 1•2
Mackie Onyx Producer 2•2

Supported Software1
Any Windows® 7 (32 and 64 bit) or later ASIO/WDM host
(Cubase, Nuendo, Pro Tools, Sonar, Tracktion, etc.)

Important Notes
Device Aggregation: The Mackie USB driver does not support
device aggregation on Windows (i.e. using multiple Mackie
audio interfaces simultaneously).

1 Not all software supports all OS versions. 2 The screen shots may vary dependent on the device being used and the version of Windows being used.

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Updating Your Mackie Audio Driver
1. Right-click the Mackie Running Man icon and select
'Exit'. Then disconnect the USB cable from the device.

2. Via the Start button, navigate to Control Panel >


Programs and Features and locate the previous driver
installation.

3. Click the Uninstall button.

4. Follow the on-screen instructions until the


un-installation is complete.

5. Download and install the new driver following


the steps on page 1.

5. After a successful installation message, close


the installer dialogue box and start recording!
Note: At this phase, you may also delete
the .zip and extract files you downloaded
from the Mackie website.

The audio interface is now ready to use with any


standard ASIO Digital Audio Workstation software of your
choice as well as with consumer audio applications such as
iTunes® or Windows® Media Player. A Mackie Running Man
icon has also been installed into the system tray for easy
access to the driver Control Panel.

NOTE:
You may need to make sure the Running Man / Mackie
Task Bar application stays in view in order to easily
access the Control Panel where latency mode and
buffer size are changed. Do this by navigating to Control
Panel > Notification Area Icons and selecting “Show icon and
notifications” in the dropdown next to Mackie Task Bar. This
will ensure that the Running Man logo remains in the system
tray. Here it may be easily clicked to launch the driver control
panel.

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Once The Driver Has Been Installed
The Mackie USB Driver settings for the device may now be 4. Volume tab – to change the volume of the inputs and
accessed by clicking on the Mackie Running Man icon. outputs. We recommend leaving these at their
defaults and never changing them.
These are the menus for the Control Panel:
1. Status tab – to change USB Audio Device
(if multiple are connected) and view current sample
rate.

2. Format tab – to view Input settings and change


Output Bit Depth settings. We recommend leaving
this set to 24 bits. If you must change it, close all
audio applications before changing.

5. Info tab – to view the Device and Driver Info. This


might be useful to Tech Support, so please have it
handy before calling in.
3. Buffer Settings tab – to change USB Streaming Mode
and ASIO Buffer Size. We recommend setting the
ASIO Buffer Size to "Auto". Please
see the next page for additional information
on choosing the best buffer settings.

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Changing the Latency using the Mackie USB Driver To remove the warning message, simply lower the
USB Streaming Mode or raise the ASIO Buffer Size.
Control Panel
To get the highest performance out of your system, you will
need to configure the driver's buffers.
The USB Streaming Mode configures the amount of memory
used by the computer to buffer the audio data coming from
and going to the USB audio interface.
The ASIO Buffer Size, on the other hand, configures the
amount of memory used by the DAW to buffer the audio for
processing, playback and recording.
Together, they determine the amount of latency or delay for
audio to pass from the audio interface through the computer When using the ASIO Driver, make sure that the system
to headphones and speakers. Lower latency settings will tax sounds for the device is disabled via the Control Panel.
the system resources at a higher rate than higher latency In other words, the device should NOT be set as the default
settings. device or default communication device.
In general, you should always experiment with the available
buffer sizes to find the lowest buffer size that the machine and
recording project can comfortably work with. We recommend
setting the ASIO Buffer Size to "Auto" and selecting a USB
Streaming Mode that works.
If you want to set them manually, the Mackie USB
Driver allows for latency buffer sizes as low as 64 samples
(depending on the DAW being used). However, using
a buffer size this low requires a very fast computer with a
large amount of RAM, and fast hard disc and system bus
speeds.
Finding the right settings for your machine is often an
effort of experimentation, trying each setting and seeing if
your computer continues to handle audio without drop-outs
or distortion. If you are experiencing drop-outs or distortion,
try raising the USB Streaming Mode or ASIO Buffer Size to the
next available setting to see if it clears up your issues.
If the buffers are set manually and the ASIO buffer size is
set too small for the currently selected USB Streaming Mode,
you will receive a warning message.
That's about it!
Have fun, and feel free to contact Tech Support
if you run into any snags:
E-mail: www.mackie.com/support-contact
Phone (United States):
(800) 898-3211
During normal business hours,
Monday- Friday, Pacific Time.

Part No. SW1210 Rev B 10/2017


© 2017 LOUD Technologies Inc.
All Rights Reserved.
page 4 of 4 www.mackie.com

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