Case Study Supporting Details
Case Study Supporting Details
Case Study Supporting Details
Conclusion
So, this PEST analysis for airline industry has highlighted four important
factors that are affecting its external macro environment. By keeping
these factors in mind, we have come to the conclusion that the
increased costs of doing business, strict rules and regulations
imposed by regulators, competition from low-cost airliners, changes
in passenger profile, in addition to the recent airline related deaths,
all have affected the viability and profitability of the global airline
industry badly. It will require a lot of patience and hard work for
the industry to find its way back to the right track.
https://pestleanalysis.com/pest-analysis-for-airline-industry/
Concluding, it can be said that the global airline industry has become
very competitive and is a very expensive business as well. This
increasing cost of doing business, facing competition from low-cost
airlines, abiding with the rules and regulations imposed by the
government as well as changes in the profile and demand of consumers
have led the industry to make its external factor analysis for meeting the
industry requirements.
https://www.marketingtutor.net/airline-industry-pestle-analysis/
https://www.grin.com/document/170506
The history of the Airline industry started with the German company DELAG
that launched its first aircraft on November 16, 1909. In the beginning, airlines
were the personal ownership until the 1930s. But from 1940 to 1980, the
government took control over the ownership of major airlines across the world.
However, the period of mass-scale privatization and alliances started in the
1980s.
Conclusion
The airline industry is a very profitable business, but the lockdown is
becoming very detrimental to the life of this industry. The longer it goes,
the more it will be damaging. I guess we have to wait and see how the
world would look like after the lockdown, and how it would impact the
airline industry.
https://www.marketingtutor.net/swot-analysis-of-the-airline-industry/
Goal: Translate this vision into concrete steps and plan that the company needs to
attain the said vision.
SWOT analysis
Formulate corporate strategies for consideration by the management
Identify competitors in the industry and the market which you will target to
penetrate the market share of Visayan Air
Strengths
· Service
o The company provides a customer centered services with innovative facilities that strengthen
the company’s total image. It offers services towards global excellence and provide safe, on time,
quality and cost effective in-flight service for total passenger satisfaction.
· Workforce
o The company’s human resources is hospitable, approachable, caring and friendly that easily
response to the needs of its customers. They are fully committed to the goals and objectives of
the company.
· Network
o Through diverse destinations the company continues to augment its market share on the
airline industry in the Philippines. It brings you the appropriate destinations that customers want
without sacrificing effort, time and money.
· Competitive fare
o The rates offered by the Philippine Airlines are considered competitive and attractive to its
target market. The fare is wise enough to correspond to the services and facilities that it offers.
o The company continues to conduct & maintain safe and reliable flight operations. The welfare
and protection of the passengers is one of its priorities that is why they maintain a descent
records with regard to the security of its passengers.
· Modern Facilities
o The facilities of the company are world class that easily response to the demand of its
passengers such as: PAL Inflight Center (IFC) and Data Center Building.
o The PAL alliances include Malaysian Airlines, Emirates Airlines, Cathay Pacific, Qatar
Airways, Royal Brunei Airlines, Gulf Air, Etihad Airways, and Vietnam Airways. The following
alliances are essential to strengthen their international destinations.
o Since Airlines is a service oriented company it continues to maintain good relationship with
regards to its employees. The employees are considered by the airline as the primary factor to
the achievement of its goals and objectives.
o PAL will be 70 years in existence in February 2011, it is considered to be one of the oldest
domestic airlines in the country and is named as the “National Airlines in the Philippines”. Being in
existence for so many years the company has positioned itself as one of the leading airlines in
the Philippines.
Weaknesses
o The company doesn’t have a specific vision statement. The vision statement answers the
question, “What do we want to become?”. Without the vision statement the management and
employees may not know what the company wants. Thus it is considered a very essential
statement for the success of the company.
o Philippine Airline’s website is not organized because the website can still have more
improvements
o The company acquires new aircraft and flights to meet the demands of its passengers that is
why it has higher maintenance cost compared to other domestic airlines.
o PAL Medical Travel Grants are PALF’s only program for humanitarian and social
development assistance. These enable indigent Filipinos to go for medical treatment as charity or
service patients for serious health conditions. It lacks CSR on environment as well as on
education.
o PAL’s current passenger load factor fell at an average of 76.2%, three points lower than the
previous year due to insufficient promotion and marketing efforts.
o The company lacks innovative promotion and marketing efforts that could maintain and attract
new passengers. Compared to other leading domestic airlines, PAL’s promotion and marketing
effort is considered weak.
Opportunities
o Since PAL offers international destination, an increase of international market will probably
increase its revenues.
· New Destinations
o PAL may increase its destinations domestically or internationally depending on the existing
demand of passengers available.
o It has been a big trend for large companies to have a research and development department.
PAL airlines may have a R&D department that will develop new programs and strategies for the
company
· Technological Advances
o Due to advancement of the technology nowadays the company may utilize it as one of its
competitive advantage to other domestic airlines. Development of new technologies changes the
existing culture of the airline industry such as in booking, ticketing, and reservations.
· Internet Advertising
o People use internet worldwide and a great way of communicating is through the web, utilizing
the internet could expand the reach of PAL to its potential passengers. This could help the
company to attract new customers and update the current situation of the company.
o The continuing efforts of the Philippines towards tourism could possibly increase the number
of target passengers that will travel using Philippine Airline to visit the country’s top tourist
destinations.
o A good public image results good profit. Building a good public image in the industry can
establish a competitive advantage that could be used as a instrument to lead the industry it
belongs.
o Environmental awareness has increased due to the effects of the Global warming that
threaten the lives of many people. The Airline industry could innovate planes that are
environment friendly to respond the need for environment preservation.
Threats
o Global crisis has significant impact on the airline industry. Global economic downturn means
less demand for air travel that lead to a possible loss for the airline industry.
· Strong Competition
o There has been a stiff competition in the airline industry in the Philippines. Moreover, threats
also increase due to the emerging substitutes and new entrants.
· Government Intervention
o New regulations for the airline industry could possibly hamper its operations. Thus, these may
lead to a decrease in the industry’s revenue.
o Due to security threats, governments have added rigorous security requirements and
procedures that airline companies should comply.
o Unstable fuel price in the world market leaves airline companies susceptible to operating
losses.
o Due to price fluctuations in the market, airline companies are forced to enter into hedging
agreements which makes them vulnerable to losses.
· Terrorism attacks
o The possibility of terrorism attacks could lead to a conclusion that security procedures
implemented b y the company are not stringent enough which may lead to having a bad public
image.
· Natural Calamities
o Fortuitous events such as earthquakes, volcanic eruptions, weather disturbances, epidemics
and other diseases may impede the company’s operations.
· Global Warming
o Increasing problems due to global warming can lead to a decrease in travel operations.