Q2 2020 Sales H1 2020 Results: July 28, 2020
Q2 2020 Sales H1 2020 Results: July 28, 2020
Q2 2020 Sales H1 2020 Results: July 28, 2020
H1 2020 Results
July 28, 2020
Q2 and H1 Highlights
Exceptional mobilization of all Carrefour employees Resilience of the multi-format and omnichannel model
in the face of the crisis
throughout the crisis
+6.3% LFL in Q2 despite lockdown measures Marked improvement in NPS® (+3 points in H1)
Strong rise in ROI(1): +29.1% at constant FX, to Commercial activity driven by investments in
€718m
price and non-price competitiveness
Further improvement in net free cash flow Continued strong cost-reduction momentum
restated for exceptional items: +€95m (€480m in H1)
(1) H1 2020 ROI includes income and expenses related to COVID-19 effects. Exceptional bonuses and similar benefits to Group
employees (€128m in H1 2020) are accounted for under other non-current income and expenses
® Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain &
H1 2020 RESULTS – 28/07/2020 Company, Inc., Fred Reichheld and Satmetrix Systems, Inc 2
01
Carrefour, a
committed company
Exceptional mobilization in the face of the crisis
Relevance of
Carrefour 2022 plan
and confirmation of
strategic orientations
The Group is accelerating, supported by the pillars of the Carrefour 2022
plan
Consolidation strategy through targeted acquisitions: First achievements in Brazil and Taiwan
2017 2018 2019 2020 2022 June 2018 Dec 2018 June 2019 Dec 2019 June 2020 Dec 2020
Since beginning of the plan End 2019 End June 2020 Objective
Improvement in the Group NPS® +8 points +11 points +23 points by 2022
350,000 sq.m
Reduction of hypermarkets sales area 115,000 sq.m 133,000 sq.m
by 2022
® Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain &
H1 2020 RESULTS – 28/07/2020 Company, Inc., Fred Reichheld and Satmetrix Systems, Inc 8
03
Financial analysis
Q2 2020 Sales (+6.3% LFL): Sustained commercial activity
€20.0 €20.0
bn €18.7 €18.6
bn
bn bn
Q2 2019 LFL Calendar Openings Scope, Petrol Q2 2020 Forex Q2 2020 IAS 29 Q2 2020
pre- ex petrol closures at at current at current
IAS29 ex and other constant FX rates FX rates
calendar effects* FX rates pre-IAS post-IAS
pre-IAS 29 29
29
+7.8%
+7.0%
+6.3%
+3.5%
+2.7%
+2.0%
+0.7%
€1.1bn
€1.0bn
+70% Q2: +100%
growth Q1: +45%
€0.8bn yoy
+30%
growth
yoy
+25%
growth
yoy
H1 2020
CURRENCY
Evolution
-5.5%
Brazilian Real -19.7% negative FX impact on
H1 2020 Gross Sales
Argentine Peso -34.2%
Evolution
in €m H1 2019 H1 2020 at constant FX
(€m / %)
Gross margin down 21bps, taking into account price investments, the momentary increase in logistics costs
and the evolution of the integrated/franchisee mix, partly offset by purchasing gains
Distribution costs down 61bps, benefiting from cost-savings and including costs related to store openings
and new services offered to customers, notably in digital
H1 2020 RESULTS – 28/07/2020 (1) Total distribution costs are composed of sales, general and administrative expenses 15
H1 2020 ROI evolution in specific COVID-19 context
c.€(70)m
c.€(50)m €805m
c.€300m €(86)m €718m
€624m
H1 2019 ROI Retail business Financial services Other services H1 2020 ROI Forex H1 2020 ROI
evolution (travel, ticketing at constant at current
for shows, etc.) exchange rates exchange rates
BtoB Europe
(incl. France) 16
H1 2020 RESULTS – 28/07/2020
Cost-reduction target raised once again to €3.0bn; €2,440m to date,
ahead of plan
€2.8bn €3.0bn
Gains recorded from joint Simplified and agile
€2.4bn purchasing across Carrefour organisations
geographies
€2.0bn
Efficiency measures implemented
€1.4bn Benefits of purchasing alliances on SG&A
(Tesco, Système U, etc.)
€930m Know-how developped with
€460m recruitment of experts in
purchasing protocols and process
simplification
June Dec. June Dec. June 2020
2018 2018 2019 2019 2020 Target
Costs savings part of daily operations, momentum will continue beyond 2020
Convenience &
Q2 - in €m Total Sales Hypermarkets Supermarkets
other formats
It reflects:
• Good dynamics of retail activities, despite the drop in hypermarket sales during lockdown
• c.€(70) million impact of the sharp slowdown in financial services, service activities and Promocash
Spain (+9.8% LFL): Market benefiting from a shift away from eating out-of-home; increased attractiveness, including in
hypermarkets; excellent momentum confirmed; food e-commerce sales doubled
Italy (-7.4% LFL): Market entered negative territory in June; penalized by exposure to shopping centers, closed until May
18th, and to tourist areas, which were particularly affected by the crisis
Belgium (+15.9% LFL): Dynamic market benefiting from border closures; continued market share gains; capitalization on a
well-adapted store network and on price investments
Poland (-4.2% LFL) and Romania (-2.2% LFL): Penalized by strong exposure to stores located in shopping centers, which
have reopened only gradually since May
% change at % change at
in €m H1 2019 H1 2020
current FX constant FX
Profitability in Europe benefited from a significant increase in activity as well as good cost-cutting dynamics across all
geographies
Brazil (+14.9% LFL): Sales up at +15.4% at constant FX, with +4.5% contribution from openings and an unfavorable petrol
effect of -2.9%
• Carrefour Retail (+30.3% LFL): Remarkable momentum driven by both food and non-food; reflects the repositioning
of hypermarkets since 2018, allowing significant market share gains; food e-commerce posted growth of more than
+360%
• Atacadão (+8.6% LFL): Sales are up +13.5% at constant exchange rates with a contribution from openings of +6.3%;
opening of 1 new store in Q2 and 5 in the first half
• Financial services: Broadly stable billing (+0.3%), given greater selectivity in granting credit since Q1
Argentina (+54.0% LFL): Strong commercial momentum continued with an increase in volumes; good commercial
positioning and proximity to customers
H1 2020 RESULTS – 28/07/2020 22
Latin America
Very strong increase in ROI
% change at % change at
in €m H1 2019 H1 2020
current FX constant FX
In Brazil, ROI up by +20.3% at constant exchange rates, reinforcing Carrefour’s leading position in the country
Positive ROI in Argentina in H1, a first since 2012, underscoring the turnaround based on customer satisfaction initiated in
2018
% change at % change at
in €m H1 2019 H1 2020
current FX constant FX
in €m H1 2019 H1 2020
Net income from associates and JV's (1) (2) Significant reduction in non-recurring
expenses
Non-recurring income and expenses, net (610) (234)
H1 2020 includes payment of exceptional
EBIT 12 482 bonuses and similar benefits for €(128)m
Net financial expenses (165) (173)
Income before taxes (153) 308 Tax expenses increase reflects higher income
before taxes
Income tax expense (192) (238)
Normative tax rate 33.9% 32.1% Normative rate reflects the geographic mix
Net income from discontinued operations (45) 3 evolution and a reduction in income tax rate
in Belgium
Consolidated Net income (390) 73
Non-controlling interests 68 94
Adjusted net income, Group share, from continuing operations 155 253
+€98m
in €m H1 2019 H1 2020
Results from asset disposals 17 (31) Incl. loss incurred on the sale of Rue du
Commerce (completed on April 30, 2020)
Other non-current items (194) (106)
Incl. payment of exceptional bonuses and
Non-recurring income and expenses, net (610) (234) similar benefits for €(128)m
(619)
(255) (194)
(278)
1,140
947
(5,958) €3,510m
Total net FCF (5,218)
(5,023)
€521m
€2,545m €2,615m
June 30, 2019 Net FCF (excl. Exceptional Disposals of Dividends Others* June 30, 2020 Forex June 30, 2020
Net Debt exceptional items and Cargo and 80% Net Debt at Net Debt at
items and discontinued of Carrefour constant FX current FX
discontinued operations China
operations) in net FCF
Debt redemption schedule (in €m) Credit Rating as of June 30, 2020: BBB
stable outlook (S&P) and Baa1
3.88% negative outlook (Moody’s)
Operational objectives
€4.8bn sales in
• Group NPS® up +15 points over 2020-2022 period organic products
in 2022
• Reduction of 350,000 sq.m hypermarket sales area worldwide by 2022
• -15% reduction in assortments by 2020
• Carrefour-branded products accounting for one-third of sales in 2022
€300m additional disposals of
non-strategic
• 2,700 convenience stores openings by 2022 real estate assets
by 2022
Income and expenses for first-half 2020 have been recorded and are presented using the same principles as
those applied in the 2019 Consolidated Financial Statements. As a result, the effects of the COVID-19 crisis
are reflected at all levels of the income statement. The costs incurred in connection with the COVID-19
health crisis were recognized in recurring operating income for first-half 2020, including necessary costs
relating to logistics or product distribution in stores or to customers’ homes, as well as costs relating to
protecting the health of employees, customers and service providers. In accordance with the Group’s
accounting principles, exceptional bonuses and similar benefits have been recognized in non-current
expenses for a total amount of €128m.
Others:
For further detail, please refer to note 3.1 of the Condensed Consolidated Financial statements.
Belgium +0.1% - -
Other European countries 9,988 10,246 +3.0% +2.6% 126 199 +59.0% +58.9%
Latin America 7,134 6,569 +20.0% (7.9%) 362 373 +27.5% +2.9%
in €m H1 2019 H1 2020
in €m H1 2019 H1 2020
H1 2019 H1 2020
(€ per share)
Net income from continuing operations, Group share (0.53) (0.03)
Disclaimer
particular the Annual Report (Document de Référence).
These documents are also available in the English
language on the company's website. Investors may
obtain a copy of these documents from Carrefour free
of charge. Carrefour does not assume any obligation to
update or revise any of these forward-looking
statements in the future.