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(Very) Basic Troubleshooting

This is an edited post-patch version of a Troubleshooting post I made to the official

Sims4 forums a while back. Deaderpool asked me to add it here, too. Updated for MC
2.12.0 (Released June 19, 2016), here you go!

If you can't get MC working after the latest patch, here are some things for you to look at
and/or try:

First, make sure your game version matches these from the most recent update:

(Sims Version at time of MC 2.12.0 release was PC Version 1.19.31.1010 / Mac Version
1.19.31.1210)

Current Sims4 Version on July 22, 2016 (MC still works with it) is:

Update: 07/18/2016 – PC Version 1.21.37.1020 / Mac Version 1.21.37.1220

Latest Patch Notes from Official Forums are always available here.
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Best Download Option is to get the AllModules file:

McCmdCenter_AllModules_2_12_0.zip | Description: A combined zip file with all of the

modules included in one download. If you download this, you don't need any of the
other individual packages including the McCmdCenter_ScriptAndPackage file.

Package file Size Type Description

mc_cmd_center.package 352,682 Unknown

527905 2016-03-06 11:18 March 6 tts mc2.7.0 s115.pdf

980596 2016-02-06 13:35 mc users guide 1.0 done.pdf

36303 2016-06-19 14:53 mc_appearance.ts4script

8370 2016-06-19 14:53 mc_career.ts4script

19864 2016-06-19 14:53 mc_cheats.ts4script

22521 2016-06-19 14:53 mc_cleaner.ts4script

6704 2016-06-19 14:53 mc_clubs.ts4script

352682 2016-07-07 15:47 mc_cmd_center.package

191120 2016-06-19 14:53 mc_cmd_center.ts4script

79092 2016-06-19 14:53 mc_dresser.ts4script

8822 2016-06-19 14:53 mc_gedcom.ts4script

20689 2016-06-19 14:53 mc_occult.ts4script

36628 2016-06-19 14:53 mc_population.ts4script

68482 2016-06-19 14:53 mc_pregnancy.ts4script

11905 2016-06-19 14:53 mc_tuner.ts4script

--------- -------

2371683 15 files

Best idea: Check the mod’s website Files section, and open the magnifying glass beside
the AllModules zip, for the most up-to-date correct version and file info.
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Woohoo at SXS is version 2.12.0. (Released 06/19/2016) REQUIRES MC 2.12.0 to work.

MCWoohoo_ScriptAndPackage_2_12_0.zip
Package file Size Type Description
mc_woohoo.package 48,939 Unknown

48939 2016-07-07 15:47 mc_woohoo.package

58477 2016-06-19 14:53 mc_woohoo.ts4script

--------- -------

107416 2 files

Alternate Dropbox Link for those having trouble with the SXS site is HERE.

NOTE: Your versions of MC Command Center and MC Woohoo MUST BE THE SAME or
things will NOT work properly. Woohoo 2.12.0 REQUIRES MC 2.12.0 to run. If you mix
up versions, you're either going to see weird things happen, or nothing at all. If you use
both, any time you update one, GET BOTH. (More on woohoo on page 9)

Here's my best MC (et al) installation suggestion: Whether you have MC dropped into
/Mods or in /Mods/MC (for example), you should DELETE *all* your MC .PACKAGE and
.TS4SCRIPT files.

Sorting your folder by TYPE places all your .package and .ts4script files together, it’s
Very Easy this way to select them for deletion. (Leaving the .cfg and other files in the
folder will save your settings.)

THEN, download the McCmdCenter_AllModules_2_x_x.zip, Open it, Select All files, and
Copy To... wherever your settings file is, /Mods or /Mods/MC (etc).

Note: Script Mods will only work ONE subfolder deep. Mods/MC will work fine, but
Mods/Scripts/MC would NOT work. Also, all parts of MC need to be in the SAME folder.

Do NOT put the zipped download in your Mods/MC folder, that causes issues with the
game trying to load MC twice (at least), from both the extracted AND the zipped files.
Big mess. Trust me, don't do it. It's been done, and nothing good ever comes of it.

Obligatory screenshot of MC 2.12.0 installed is on the next page.

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MC 2.12.0 Installed:

Package file dates/sizes change as language translations are uploaded, but your
ts4script files should be the same as shown here.

Any .bak, .cfg and .log files will generate when they’re needed.

Deaderpool also wrote a standalone utility allowing for switching between different
mc_settings.cfg files. Excellent for having two saves going at one time, for instance one
Legacy and one normal game. It's available from MC's Files page.

MC Settings Profiler.zip | Description: Utility for allowing different players to have

different MC Command Center setting configurations. Requires .Net 4.5.

Just put the extracted files in their own folder. The first time you run it, you’ll tell it path
info. First time using it is the hardest, after you see it in action, it’s pretty easy to work
with.
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Now, back to post-update “turn it all back on” instructions:

If your folder looks similar to the previous picture (depending on what OPTIONAL
modules you choose to install), start your game.

Following a Sims4 game update (patch), you are VERY Likely to see THIS pop-up in the
center of your screen (I just cropped it for space/size).

Don’t panic! The fix is on the next page.

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Open your Game Options tab. You’ll see this:

To re-enable your mods/cc, Make sure the TWO "Mods" check boxes dealing with
scripts/mods on the left side of the Game Options > Other tab are both checked.

Then Apply your changes, Exit, and restart the game.

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On your way into the game, check to see that your MC files show up in the cc/script
mods pop-up window.

mc_cmd_center and mc_woohoo .package files will both show up in the CC (top) part of
the window.

This (old) screenshot doesn’t show all the .ts4script modules listed. Besides the main
Script & Package module, the others are: Appearance, Career, Cheats, Cleaner, Clubs,
Dresser, Gedcom, Occult, Population, Pregnancy, Tuner and of course Woohoo
(which is *not* downloadable from MTS).

In the game, check your MC install by going onto a lot (MC will not work from Map
View. MC works from any "live" home or community lot, you only need a computer to
access the Main UI) and typing mc_help into the cheat bar, because this is literally ALL
you should need to do to make it work.

If you don't get the expected "wall of text" cheat bar output (see pictures, next page),
take a screenshot of what you DO see in that window, and post it here.

Also of interest, look for any LastException files in your /Sims4 folder, or any
mc_cmd_center.log entries about errors. We’re going to want to see those, too, in most
cases.
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Because this could be important, I wanted to share it:

mc_help is what you type into the cheat bar to see if your mod is working properly.
These next 4 pictures show the entire output you should see, if you have all the
modules installed, and everything is functioning correctly.
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About Accessing MC Woohoo:

From Egw:

We get messages pretty often at both MTS and SXS from people having trouble
accessing the woohoo download, or the site in general.

Top fixes:

 clear your browser cache (most recommended)

 refresh the page a few times

Some people can get to the comments, but can’t get the download to work.

As long as you can get to the Description Page, pictured above, you can get to the
Woohoo module.

That WHOLE LINE near the bottom of what’s pictured, next to the green check mark, is a
Clickable Link to a Dropbox copy of whatever the current version of mc_woohoo is.

For Woohoo, Deaderpool updates the Dropbox link first anyway, because there’s some
lag time at SXS between when a file uploads and when it gets posted.

TL;DR: “Alternate Download” link (see picture) for Woohoo works fine.

If you absolutely can't get to the site at all, please PM me at officials. Or at MTS.
I have a list of people I help with this issue.
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Some Troubleshooting Steps to try if you can't tell if the mod is

loaded or not
(Copied from MC's main page)

• Read the troubleshooting document that comes included with the mod now! This
pretty much has everything I have below and much more!!

• You can look in Game Options/Other/Custom Content and the mods should show-
up as loaded in the Script Mods section. Make sure you have the checkbox on Game
Options/Other checked for allowing script mods.

• As of version 1.13 of Sims 4 (Get Together Expansion), any time EA releases an

update, they are forcing the settings of the game to have mods disabled. Ensure that
if an update from EA has just been applied that both checkboxes for Mods are
enabled: the checkbox for enabling mods and the checkbox for enabling script
mods.

• From your home lot, you can open the cheat console with CTL-SHIFT-C and type
"mc_help". If the mod is loaded correctly, this will give basic command-line function
help. Additionally, you should be able to click on a computer in a game lot or on a
Sim and see a "MC Command Center" menu.

• If the mod is loaded but you can't tell if it's working (you haven't seen pregnancies or
move-in notifications), turn on logging in mc_settings.cfg by setting Logging_Enabled
to "true" instead of "false". When you run the game and your home lot loads, if you
go to your mod folder and open the mc_cmd_center.log file, it should have
"Initializing Alarms" at the top of the file. Every night at midnight, alarms will run and
this log file will have updates in it telling what happened for that day when the alarm
ran.

• If the mc_cmd_center.log file doesn't exist but according to the Game

Options/Other/Custom Content window, the script mods are all loaded, then you
may have a version problem. You can look at the LastExceptions.txt file in the Sims 4
folder to determine if that's the case.

• You should verify that your mods folder looks similar to the screenshot included
earlier in this document. The versions on the mod names may be different, but the
location and names should be similar.

• You should ensure that you have at least version 1.9.80 of the Sims 4, or your game
will not detect the ts4script extension. That was added in that update from EA. It is
recommended that you have the version displayed in the compatibility section
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above as that is the version I have tested with and know for sure everything works
correctly with.

• There are some mods that are known to conflict with MC Command Center. This is
usually caused by functionality in those mods that is already in MC Command Center
so a separate mod is not needed and causes problems. Known examples of mods
that would cause problems are:

• Autsave for Sims 4 by sachamagne

• "Neia's No More Same Sims Everywhere" and "Autosave" mods.
• TwistedMexi's Always Testingcheats mod, but I'm not sure if it works even on its
own or not.
• As of version 1.13 of Sims 4 (Get Together Expansion), I believe Pregnancy Mega
Mod also causes some problems but I don't think these are conflicts, I just think
it doesn't work as-of that update. PMM options should all be available from the
MC Pregnancy module.
• The "Sticky Clothes" Mod conflicts with my mod as I also have that functionality
built-in to MC Command Center automatically.
• Cowplant Tweaks from kylebeans doesn't seem to be supported any longer and
can cause issues when in use.
• After checking those things, I can help analyze things, but there are basic steps you
can take to make it easier to figure-out what is wrong.

• A screenshot of your mod folder can be helpful.

• A screenshot of your "Game Options/Other/Custom Content" window showing the

script mods that are loaded will help.

• A copy of your mc_cmd_center.log file can be helpful, depending on the problem.

• A copy of the LastException.txt file from the Sims 4 folder can be helpful.

• Vague comments like "it's not working"...not so helpful.

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Links:

MC Command Center by Deaderpool Posted 29th Mar 2015 at 2:27 PM

MC Woohoo - For MC Command Center by Deaderpool

Posted 29th Jul 2015 at 11:54 AM

Mod The Sims (PM me!) my go-to site for mods

Egwarhammer’s MC Help Thread on Sims4 (Official-US) Forums

Official Sims4 Patch Notes Forum

Helpful Sims4 Links from Rosemow

EA Answers HQ

Crinrict's Sims Help Blogs

Sims4Studio Package Editor great forums and custom content areas!

S4PE Package Editor

JSON File Validator checks your mc_settings.cfg file for syntax errors

Notepad++ text editor with several nice features

MediaFire file sharing site

Dropbox file sharing site

TinyPic photo sharing site

My favorite Other mod for Sims4 is by itasan2, Show/Search Sim Info.

Info on cc and mods broken with (or since) June's Dine Out patches can be found in
these two threads from officials: (read the first posts)

CC: http://forums.thesims.com/en_US/discussion/888918/faulty-cc-since-2nd-of-
june-patch-dine-out-release/p1

Mods: http://forums.thesims.com/en_US/discussion/889265/broken-updated-
mods-not-cc-june-2-patch-dine-out-gp/p1