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Making Negative News Letter

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Negative news letter to the client an example

Mr. Coco Martin


CM Enterprises

Caloocan City

Sir,
Thank you for your order. We appreciate your interest in our product.

We are writing to let you know that this product has been unexpectedly popular, with over 10,000 requests on
the day you placed your order.

This unexpected increase in demand has resulted in a temporary out-of-stock/backorder situation. We will fulfill
your order, received at 11:59 p.m. on 09/09/2009, in the order it was received.

We anticipate that your product will ship next Monday. While you wait, we encourage you to consider using the
enclosed $5 off coupon toward the purchase of any product in our catalog. We appreciate your business and
want you to know that our highest priority is your satisfaction.

Respectfully yours,

EXZ

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