TR/Form 13

SAZ TRAINING CALENDAR

2020
SAZ provides excellent and professional training
services for standards based business excellence

Issue No.5 1/21 Effective Date: 2020/01/01

 TR/Form 13

FOREWORD

The SAZ Training Division offers standard based courses to enable organizations to develop
and implement standards into specific operations as part of organizational strategies to
achieve business excellence. These courses are well researched and relevant and promote
an understanding of standards requirements and implementation.

SAZ has an excellent team of competent trainers with the requisite qualifications, skills and
knowledge to deliver the courses.

The courses can be tailor –made to suit your organization’s specific requirements and
presented at your premises by arrangement. These courses are also offered to neighbouring
SADC countries.

In 2020 SAZ is running a number of new courses to keep pace with stakeholder demands.

Registration Course requirements

Candidates should meet the requisite course requirements set for each course and produce
evidence of such upon registration

Fees
All course fees are charged per person.

Payment
Course fee are payable in full and in advance.

Travelling and accommodation

Participants should make their own travelling and accommodation arrangements.

Course presentation

Courses will be presented in English only. Special needs will however be considered
especially in cases where in-houses courses are presented. A variety of training methods
and techniques are used and these include lectures, videos, assignments, manuals and
exercises. Group participation is encouraged throughout, as it enhances the learning
experience.

In-house presentation courses

All SAZ courses can be presented in-house, i.e. SAZ trainer(s) will be sent to present the
training at your organization. These training courses can be tailor-made to suit the client’s
requirements.

NOTE: In-house courses will be presented to a minimum of 12 and a maximum of 20

participants per session. The organization will provide a suitable training room with all
necessary training equipment including the projector, flip charts, markers as well as a
suitable point/screen for projection.

Issue No.5 2/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration
ZWS ISO • History and development of quality standards 2020/01/17 2020/01/16
9001:2015 Quality • The ISO 9000 family of standards
Management • Features, clauses and requirements of ISO 9001:2015
Systems
• Implementing ISO 9001:2015 QMS in your organization
Awareness
• ISO 9001:2015 system certification/registration by SAZ

ZWS ISO • Principles and concepts of quality control, assurance and management systems 2020/01/21-24 2020/01/17
9001:2015 Quality • Analysis and interpretation of requirements
Management • Quality system documentation
Systems • Auditing phases, exercises and audit team roles
Internal Auditing • Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• Examination
Root Cause • Introduction to RCA 2020/01/30-31 2020/01/27
Analysis (RCA) • Definitions
• Benefits of RCA
• Practical guide to carrying out an RCA
• RCA Tools and Techniques
• Fishbone/ Ishikawa Diagram
• 5 Why’s technique
• Examination
ISO 45001:2018 • What is an Occupational Health and Safety Management System (OHSMS) 2020/02/04-07 2020/01/30
Occupational • Why an OH&S MS is important to an organization and its benefits
Health & Safety • The background of ISO 45001 and its intended outcome
Management • The terms and definitions used
System
• The key concepts and structure of ISO 45001
Development and
Implementation
• The main requirements of ISO 45001
• A typical framework for implementing ISO 45001 following the PDCA cycle
• Key concepts and requirements of ISO 45001 from an implementation
perspective
• The benefits specific to an organization in relation to implementing an
effective OHSMS
• Examination

ZWS ISO • Understanding quality concept, the purpose and rational for a QMS 2020/02/11-14 2020/02/07
9001:2015 Quality • The PDCA cycle
Management • The benefits of a quality management systems
Systems • The quality management principles and their application in
Development and organizations
Implementation • Quality management systems process approach
• The four-tie quality management system documentation model
• Implementation of ISO 9001 standard requirements
• Application and interpretation of quality management principles and
requirements
• Examination

Root Cause • Introduction to RCA 2020/02/13-14 2020/02/11

Analysis (RCA) • Definitions
• Benefits of RCA
• Practical guide to carrying out an RCA
• RCA Tools and Techniques
• Fishbone/ Ishikawa Diagram
• 5 Why’s technique
• Examination

Issue No.5 3/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration
ZWS ISO • History and development of quality standards 201/02/20 2020/02/19
9001:2015 • The ISO 9000 family of standards
Quality • Features, clauses and requirements of ISO 9001:2015
Management
• Implementing ISO 9001:2015 QMS in your organization
Systems
• ISO 9001:2015 system certification/registration by SAZ
Awareness

ZWS ISO • Understanding quality concept, the purpose and rational for a QMS 2020/02/25-28 2020/02/21
9001:2015 • The PDCA cycle
Quality • The benefits of a quality management systems
Management • The quality management principles and their application in organizations
Systems • Quality management systems process approach
• The four-tie quality management system documentation model
Development and
• Implementation of ISO 9001 standard requirements
Implementation
• Application and interpretation of quality management principles and
requirements
• Examination
ZWS 806 • Characterization of hazardous waste 2020/03/04-06 2020/03/02
Hazardous Waste • Management of specific waste types
Management • Waste minimization procedures
• Environmental audits
• Hazardous waste identification
• Hazardous substance segregation
• Hazardous waste handling and documentation
• Legislation and compliance
• Risk assessment and control and cleaner production
• Cleaner production
• Disposal
• Examination
ISO 9001:2015 • Principles and concepts of quality control, assurance and management systems 2020/03/10-13 2020/03/06
QMS Internal • Analysis and interpretation of requirements
Auditing • Quality system documentation
• Auditing phases, exercises and audit team roles
• Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• Examination
ISO 45001:2018 • New and revised terms and definitions applicable to ISO 45001 2020/03/12-13 2020/03/06
Occupational • New requirements relating to Context, Leadership, Planning, Support and
Health and Operation
Safety • The main differences between OHSAS 18001 and ISO 45001
Management • How to effectively apply the ISO 45001 changes to an existing OH&S
Systems management system
Transition • Understand the new High-Level Structure of ISO 45001 and learn how to
apply it to an existing OHSMS management systems • Transition
arrangements

Basic Food • Hazard Analyses Critical Control Point (HACCP) Important definitions 2020/03/10-13 2020/03/06
Hygiene – • HACCP Origins and Benefits
Hazard • Food Safety Hazard Categories and their sources
Analysis and • Food hygiene, Sanitation and Control of Food Safety Hazards
Critical Control • HACCP principles and their Application
Point (HACCP) • Principles underpinning the HACCP system
Development and • Application of the HACCP principles
Implementation • Use of HACCP principles in food business operation to control potential food
hazards
• ZWS 749 – Implementation and management of a hazard analysis and critical
control point
• Implementation of HACCP system and the Certification process
• Introduction to Hazard Analysis and Risk-Based Preventive Control (HARPC)
• Examination

Issue No.5 4/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration
ZWS ISO • History of ZWS ISO 22000 2020/03/16 - 17 2020/03/12
22000:2018 • Difference between ZWS ISO 22000:2005 vs ZWS ISO 22000:2018
Transition • Annex SL and how it impacts ISO 22000
• Highlights of ZWS ISO 22000:2018 additional requirements
• Detailed review of ZWS ISO 22000:2018 sections with detailed explanations
• Implementation and transition to ZWS ISO 22000:2018
ZWS ISO • Purpose and benefits of auditing 2020/03/16- 20 2020/03/11
9001:2015 • The difference between 1st, 2nd, and 3rd party audits and other types of audits
Lead Auditor • Interpretation of ZWS ISO 9001:2015 - Quality Management Systems as a
basis for audits
• Seven Quality Management Principles
• Preparing and planning for audits (audit schedules, audit plans, audit
Registered checklist)
• Performing audits, displaying appropriate lead auditor traits, such as using
effective questioning techniques and recording non-conformances
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• ZWS ISO 17021 - Requirements
• The "Process Approach" to Auditing
• Role of the Lead Auditor (Audit management)
• Report writing and follow-up on corrective actions
• Auditing principles
• Explaining the process of certification
• Examination
Entry requirements: Delegates should have attended at least a 4-days
Development and Implementation course (attach certified copy of certificate).

Documentation • Purpose and benefits of QMS documentation in an organization 2020/03/25 - 27 2020/03/20

of Quality • General QMS documentation requirements
Management • Specific QMS documentation requirements
Systems according • QMS Scope, Quality policy and Quality objectives
to ISO 9001:2015
• Organizational process procedures
• Work instructions, records and other documents
• Development of QMS documentation
• QMS documentation management
• Pitfalls in QMS documentation
• Examination
ISO 9001:2015 • Principles and concepts of quality control, assurance and management systems 2020/03/24 - 25 2020/03/20
QMS Internal • Analysis and interpretation of requirements
Auditing • Quality system documentation
(SAZ – • Auditing phases, exercises and audit team roles
Bulawayo) • Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• Examination

ZWS ISO • History and development of quality standards 201/03/ 27 2020/03/24

9001:2015 • The ISO 9000 family of standards
Quality • Features, clauses and requirements of ISO 9001:2015
Management • Implementing ISO 9001:2015 QMS in your organization
Systems
• ISO 9001:2015 system certification/registration by SAZ
Awareness

Issue No.5 5/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ISO 31000:2018 • Describe the fundamentals of risk management 2020/03/25-27 2020/03/20

Risk Management • Explain the fundamentals of a risk management system
• Describe the relevance and context of ISO 31000:2018
• Outline the structure and purpose of ISO 31000:2018
• Elaborate on the key principles of ISO 31000:2018
• Identify key aspects and interrelationships of a risk management
framework with the organization’s management system
• Describe the risk management process
• Outline a process for implementation of a risk management framework
• Examination
ZWS ISO • Understanding quality concept, the purpose and rational for a QMS 2020/03/24 - 27 2020/03/22
9001:2015 • The PDCA cycle
Quality
• The benefits of a quality management systems
Management
Systems
• The quality management principles and their application in organizations
Development and • Quality management systems process approach
Implementation • The four-tie quality management system documentation model
• Implementation of ISO 9001 standard requirements
• Application and interpretation of quality management principles and
requirements
• Examination

ZWS ISO • Objectives and expectations 2020/03/30 - 31 2020/03/26

26000 • Introduction to sustainable development and social responsibility
Guidance on • Corporate social responsibility and social responsibility – the difference
Social • Overview of ISO 26000 development process
Responsibility • Overview of contents of ISO 26000 (clause by clause)
• Situation analysis on Zimbabwe’s perspective on social responsibility
• Case studies
• Participants design their own organization social responsibility
programme and the implementation plan

ZWS ISO • Background to environmental Management Systems. 2020/04/06- 9 2020/03/30

14001 • Overview of the ISO 14001:2015 Standard.
Environmental • Environmental Management System Model (Plan – Do-Check- Act).
Management • An overview of environmental risks or opportunities to organizations
System
development and • Introduction to environmental legislation and global environmental
implementation concerns
• Identification of environmental aspects and impacts
• Requirements, interpretation and intent of the standard
• Formulating the basis for the implementation and improvement of ISO
14001
• Examination

Issue No.5 6/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS ISO • Food safety Management system important Definitions 2020/04/14 - 17 2020/04/08
22000:2018 • ZWS ISO 22000:2018 Food Safety Management System
Food Safety Requirements
Management • ZWS ISO /TS 22002: Technical Specification Prerequisite
Systems programmes on Food Safety
Development and • FSSC 22000 Ver. 4.1 Requirements
Implementation • Overview of Quality Management Systems
(including FSSC • Quality Management principles
22000 Ver. 4.1 • Food safety Key elements
Requirements) • The food regulatory system in Zimbabwe and food standards
• HACCP Origins and Benefits
• Food Safety Hazard Categories and their sources
• Food hygiene, Sanitation and Control of Food Safety Hazards
• HACCP principles and their Application
• Food safety Team, Team Leader, Team members and their
Roles
• Implementing a Food Safety System Certification and the
Certification process
• Examination
ISO 9001:2015 • Principles and concepts of quality control, assurance and 2020/04/14 – 17 2020/04/08
QMS Internal management systems
Auditing • Analysis and interpretation of requirements
SAZ Mutare • Quality system documentation
• Auditing phases, exercises and audit team roles
• Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management
systems
• Examination
ZWS ISO 50001 Energy  Why ISO 50001 Energy Management Standard (EnMS) 2020/04/14-17 2020/04/08
Management Systems  Business benefits
(EnMS)  Basic principle and philosophy of EnMS
 ISO 50001 requirements
 Energy policy
 Objectives, targets and action plans
 Energy planning
 Implementation and operation
 Auditing
 Integration with other ISO standards

ZWS ISO 14001 • ISO 14001:2015 Requirements 2020/04/20-22 2020/04/15

Environmental • Overview of ISO 14001:2015 elements
Management Systems • Auditing ISO 14001:2015 elements
Internal • Principles of life cycle assessment and Environmental
Auditing risk/aspect based auditing.
• Generic Management Systems Auditing
• Auditing ISO 14001:2015 clauses – what auditors should look
for?
• Examination
ZWS 992:2019 HIV and Well • Gaining an understanding of the HWMS standard 2020/04/21-24 2020/04/17
Management System • Planning for the implementation of a HW management
(HWMS) system
• Implementation of a HW management system
• HW management system monitoring and continual
improvement
• HW management system certification process
• Reduction and ultimately elimination of incidences and
risk of death and serious injury related to HIV and other
non-communicable diseases

Issue No.5 7/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

Occupational • The National OHS Policy 2014 overview 2020/04/22 - 24 2020/04/20

Health and Safety • The Law as a tool to prevent work place injuries and illnesses (SI 68 of
Legal 1990)
Requirements for • The law and Occupational incident handling (SI 68 of 1990, RGN 263 of
Zimbabwe 1976, SI 109 of 1990)
Industries • Factories and Works Act and Regulations Overview
• Introduction to Mining Safety and Health Law
• Risk specific legal requirements

ZWS ISO • Principles and concepts of quality control, assurance and management 2020/04/27 - 30 2020/04/223
9001:2015 systems
QMS Internal • Analysis and interpretation of requirements
Auditing • Quality system documentation
• Auditing phases, exercises and audit team roles
• Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• Examination

Root Cause • Introduction to RCA 2020/04/29 - 30 2020/04/27

Analysis (RCA) • Definitions
• Benefits of RCA
• Practical guide to carrying out an RCA
• RCA Tools and Techniques
• Fishbone/ Ishikawa Diagram
• 5 Why’s technique

ISO 45001:2018 • What is an Occupational Health and Safety Management System (OHSMS) 2020/05/05 - 08 2020/04/30
Occupational • Why an OH&S MS is important to an organization and its benefits
Health & • The background of ISO 45001 and its intended outcome
Safety
• The terms and definitions used
Management
• The key concepts and structure of ISO 45001
Systems
Development and • The main requirements of ISO 45001
Implementation • A typical framework for implementing ISO 45001 following the PDCA
cycle
• Key concepts and requirements of ISO 45001 from an implementation
perspective
• The benefits specific to an organization in relation to implementing an
effective OHSMS
• Examination
Quality • Identify the function of quality assurance 2020/05/11 - 15 2020/05/07
Assurance • Identify elements of quality control
Part 1 • Describe & explain the elements of quality control systems
(In collaboration • State the functions of quality control
with University of • Explain the relationship between quality and reliability; price and delivery
Zimbabwe – • Explain the relationship between quality and other considerations
Business Studies • Explain the concept of feedback
Department) • Define terms relating to quality assurance and reliability • Examination

ZWS ISO • Understanding quality concept, the purpose and rational for a QMS 2020/05/12-15 2020/05/09
9001:2015 Quality • The PDCA cycle
Management • The benefits of a quality management systems
Systems • The quality management principles and their application in organizations
Development and • Quality management systems process approach
Implementation • The four-tie quality management system documentation model
• Implementation of ISO 9001 standard requirements
• Application and interpretation of quality management principles and
requirements
• Examination

Issue No.5 8/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ISO 27001:2013  Background to ISO 2020/05/12-15 2020/05/09

Information Security  Basic concepts and significance of Information Security Management
Management Systems
Systems  Security of Information
Development And  History and Introduction to ISO 27001 ISMS
Implementation  Clause 4: Context of the organisation
Course  Clause 5: Leadership
 Clause 6: Planning
 Clause 7: Support
 Clause 8: Operation
ZWS ISO • History and development of quality standards 201/05/22 2020/05/20
9001:2015 • The ISO 9000 family of standards
Quality • Features, clauses and requirements of ISO 9001:2015
Management
Systems
• Implementing ISO 9001:2015 QMS in your organization
Awareness • ISO 9001:2015 system certification/registration by SAZ

ZWS ISO • Principles and concepts of quality control, assurance and management 2020/05/19-22 2020/05/14
9001:2015 QMS systems
Internal • Analysis and interpretation of requirements
Auditing • Quality system documentation
• Auditing phases, exercises and audit team roles
• Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• Examination
Basic Food • Hazard Analyses Critical Control Point (HACCP) Important definitions 2020/05/26 - 29 2020/05/21
Hygiene – Hazard • HACCP Origins and Benefits
Analysis and • Food Safety Hazard Categories and their sources
Critical Control • Food hygiene, Sanitation and Control of Food Safety Hazards
Point (HACCP) • HACCP principles and their Application
Development and • Principles underpinning the HACCP system
Implementation • Application of the HACCP principles
• Use of HACCP principles in food business operation to control potential
food hazards
• ZWS 749 – Implementation and management of a hazard analysis and
critical control point
• Implementation of HACCP system and the Certification process
• Introduction to Hazard Analysis and Risk-Based Preventive Control
(HARPC)
• Examination
ZWS ISO 14001 • ISO 14001:2015 Requirements 2020/06/02-05 2020/05/28
Environmental • Overview of ISO 14001:2015 elements
Management • Auditing ISO 14001:2015 elements
Systems Internal • Principles of life cycle assessment and Environmental risk/aspect based
Auditing auditing.
• Generic Management Systems Auditing
• Auditing ISO 14001:2015 clauses – what auditors should look for?
• Examination

Issue No.5 9/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS ISO • Purpose and benefits of auditing 2020/06/8-12 2020/06/03

9001:2015 QMS • The difference between 1st, 2nd, and 3rd party audits and other types of
Lead Auditor audits
• Interpretation of ZWS ISO 9001:2015 - Quality Management Systems as a
basis for audits
Registered • Seven Quality Management Principles
• Preparing and planning for audits (audit schedules, audit plans, audit
checklist)
• Performing audits, displaying appropriate lead auditor traits, such as using
effective questioning techniques and recording non-conformances
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• ZWS ISO 17021 - Requirements
• The "Process Approach" to Auditing
• Role of the Lead Auditor (Audit management)
• Report writing and follow-up on corrective actions
• Auditing principles
• Explaining the process of certification
• Examination
Entry requirements: Delegates should have attended at least a 4-days
Development and Implementation course (attach certified copy of certificate).

ISO 45001:2018 • New and revised terms and definitions applicable to ISO 45001 2020/06/11-12 2018/06/08
Occupational • New requirements relating to Context, Leadership, Planning, Support and
Health and Safety Operation
Management • The main differences between OHSAS 18001 and ISO 45001
Systems • How to effectively apply the ISO 45001 changes to an existing OH&S
Transition management system
• Understand the new High-Level Structure of ISO 45001 and learn how to
apply it to an existing OHSMS management systems
• Transition arrangements

ZWS 806 • Characterization of hazardous waste 2020/06/15-17 2020/06/11

Hazardous Waste • Management of specific waste types
Management • Waste minimization procedures
• Environmental audits
• Hazardous waste identification
• Hazardous substance segregation
• Hazardous waste handling and documentation
• Legislation and compliance
• Risk assessment and control and cleaner production
• Cleaner production
• Disposal
• Examination

ZWS ISO 50001 • Why ISO 50001 Energy Management Standard (EnMS) 2020/06/22 - 24 2020/06/18
Energy • Business benefits
Management • Basic principle and philosophy of EnMS
Systems (EnMS) • ISO 50001 requirements
 Energy policy
 Objectives, targets and action plans
 Energy planning
 Implementation and operation
 Auditing
• Integration with other ISO standards
• Examination

Issue No.5 10/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS ISO • Principles and concepts of quality control, assurance and management systems 2020/06/23 - 26 2020/06/19
9001:2015 QMS • Analysis and interpretation of requirements
Internal • Quality system documentation
Auditing • Auditing phases, exercises and audit team roles
• Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• Examination

Documentation • Purpose and benefits of QMS documentation in an organization 2020/06/24 - 26 2020/06/22

of Quality • General QMS documentation requirements
Management • Specific QMS documentation requirements
Systems • QMS Scope, Quality policy and Quality objectives
according
• Organizational process procedures
to ISO 9001:2015
• Work instructions, records and other documents
• Development of QMS documentation
• QMS documentation management
• Pitfalls in QMS documentation
• Examination

Root Cause • Introduction to RCA 2020/06/29 - 30 2020/06/25

Analysis (RCA) • Definitions
• Benefits of RCA
• Practical guide to carrying out an RCA
• RCA Tools and Techniques
• Fishbone/ Ishikawa Diagram
• 5 Why’s technique
• Examination

ZWS ISO • Food safety Management system important Definitions 2020/07/07-10 2020/07/05
22000:2018 • ZWS ISO 22000:2018 Food Safety Management System Requirements
Food Safety • ZWS ISO /TS 22002: Technical Specification Prerequisite programmes on Food
Management Safety
Systems • FSSC 22000 Ver. 4.1 Requirements
Development • Overview of Quality Management Systems
and • Quality Management principles
Implementation • Food safety Key elements
(including FSSC • The food regulatory system in Zimbabwe and food standards
22000 Ver. 4.1 • HACCP Origins and Benefits
Requirements) • Food Safety Hazard Categories and their sources
• Food hygiene, Sanitation and Control of Food Safety Hazards
• HACCP principles and their Application
• Food safety Team, Team Leader, Team members and their Roles
• Implementing a Food Safety System Certification and the Certification process
• Examination

ZWS ISO • Background to environmental Management Systems. 2020/07/07- 10 2020/07/03

14001 • Overview of the ISO 14001:2015 Standard.
Environmental • Environmental Management System Model (Plan – Do-Check- Act).
Management • An overview of environmental risks or opportunities to organizations
System
development • Introduction to environmental legislation and global environmental
and concerns
implementation • Identification of environmental aspects and impacts
• Requirements, interpretation and intent of the standard
• Formulating the basis for the implementation and improvement of ISO
14001
• Examination

Issue No.5 11/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ISO 45001:2018 • What is an Occupational Health and Safety Management System (OHSMS) 2020/07/14-17 2020/07/10
Occupational • Why an OH&S MS is important to an organization and its benefits
Health & • The background of ISO 45001 and its intended outcome
Safety
• The terms and definitions used
Management
• The key concepts and structure of ISO 45001
System
Development • The main requirements of ISO 45001
and • A typical framework for implementing ISO 45001 following the PDCA cycle
Implementation • Key concepts and requirements of ISO 45001 from an implementation
perspective
• The benefits specific to an organization in relation to implementing an effective
OHSMS
• Examination

Food safety • Important Definitions in Food Safety Management systems & Food Safety 2020/07/20 - 24 2020/07/15
Management Systems Certification
System Lead • Purpose and benefits of auditing
Auditor ZWS • The difference between 1st, 2nd, and 3rd party audits and other types of audits
ISO • Interpretation of ZWS ISO 22000:2018 – Food safety Management systems as a
22000:2018 basis for audits
including FSSC • Interpretation of FSSC 22000 Ver. 4.1 requirements
22000 Ver. 4.1 • Prerequisite programs in Food Safety Management Systems - ISO 22002 series
Requirements • Preparing and planning for audits (audit schedules, audit plans, audit checklist)
Prerequisite • Performing audits, displaying appropriate lead auditor traits, such as using
programs in effective questioning techniques and recording non-conformances
Food safety – • The "Process Approach" to Auditing
ISO 2002 series • Auditor roles and responsibilities
• Audit reporting, including grading NCs, writing NCs, developing audit trails and
closing meeting.
• Auditing principles
• Corrective actions and follow up
• The Certification Process
• Examination
• Entry requirements: Delegates should have attended at least a 4-days
Development and Implementation Training or a 4- days Internal Auditing on ZWS
ISO 22000:2018 Food Safety Management System (attach certified copy of
certificate).
ZWS ISO • Principles and concepts of quality control, assurance and management systems 2020/07/21-24 2020/07/17
9001:2015 • Analysis and interpretation of requirements
QMS
• Quality system documentation
Internal
Auditing • Auditing phases, exercises and audit team roles
• Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• Examination
Integrated ▪ Scope of Quality, Environmental, and OHS systems within an Integrated 2020/07/20-24 2020/04/17
Management Management System
System (IMS) ▪ The importance of risk-based thinking and the process approach
ISO 9001, ▪ Organizational context and its implication for modern management
14001, 45001 systems
▪ Documentation requirements of the system
▪ Life cycle management within management systems
▪ The application of HIRAC within an organization
▪ Auditing requirements
▪ Organizational Hazards and Controls
▪ Aspects and Impacts
▪ Review of Integrated Management System requirements

Issue No.5 12/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

Basic Food • Hazard Analyses Critical Control Point (HACCP) Important definitions 2020/07/21-24 2020/07/17
Hygiene – • HACCP Origins and Benefits
Hazard • Food Safety Hazard Categories and their sources
Analysis and • Food hygiene, Sanitation and Control of Food Safety Hazards
Critical • HACCP principles and their Application
Control • Principles underpinning the HACCP system
Point (HACCP) • Application of the HACCP principles
Development & • Use of HACCP principles in food business operation to control potential food
Implementatio hazards
n • ZWS 749 – Implementation and management of a hazard analysis and critical
control point
• Implementation of HACCP system and the Certification process
• Introduction to Hazard Analysis and Risk-Based Preventive Control (HARPC)
Examination
ZWS 992:2019 • Gaining an understanding of the HWMS standard 2020/07/28- 31 2020/07/24
HIV and Well • Planning for the implementation of a HW management system
Management • Implementation of a HW management system
System • HW management system monitoring and continual improvement
(HWMS) • HW management system certification process
• Reduction and ultimately elimination of incidences and risk of death and
serious injury related to HIV and other non-communicable diseases

ZWS ISO • History and development of quality standards 201/07/31 2020/07/29

9001:2015 • The ISO 9000 family of standards
Quality • Features, clauses and requirements of ISO 9001:2015
Management
Systems
• Implementing ISO 9001:2015 QMS in your organization
Awareness • ISO 9001:2015 system certification/registration by SAZ

ISO 45001:2018 • New and revised terms and definitions applicable to ISO 45001 2020/07/30 - 31 2020/07/28
Occupational • New requirements relating to Context, Leadership, Planning, Support and
Health and Operation
Safety • The main differences between OHSAS 18001 and ISO 45001
Management • How to effectively apply the ISO 45001 changes to an existing OH&S
Systems management system
Transition
• Understand the new High-Level Structure of ISO 45001 and learn how to apply it
to an existing OH&S MS
• Transition arrangements
Quality • Costing 2020/08/03-07 2020/07/30
Assurance Part • Designing quality control systems
II (In • Sampling inspection – 2
collaboration • Analysis frequency distributions
with University of • Managing quality assurance systems
Zimbabwe –
• Using computers for the control of quality
Business Studies
• Evaluating and predicting reliability
Department)
• Designing and using quality control charts
• Examination

Issue No.5 13/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS ISO 14001 • EMS concepts 2020/08/12 - 14 2020/08/07

Environmental • ISO 14001:2015 Requirements
Management • Overview of ISO 14001:2015 elements
Systems Internal • Auditing ISO 14001:2015 elements
Auditing • Principles of life cycle assessment and Environmental risk/aspect based
auditing.
• Generic Management Systems Auditing
• Auditing ISO 14001:2015 clauses – what auditors should look for?
• Examination

ZWS ISO • History and development of quality standards 2020/08/14 2020/08/13

9001:2015 • The ISO 9000 family of standards
Quality • Features, clauses and requirements of ISO 9001:2015
Management
• Implementing ISO 9001:2015 QMS in your organization
Systems Awareness
• ISO 9001:2015 Quality Management system certification by SAZ
ZWS ISO • Understanding quality concept, the purpose and rational for a QMS 2020/08/18 - 21 2020/08/14
9001:2015 Quality • The PDCA cycle
Management • The benefits of a quality management systems
Systems • The quality management principles and their application in organizations
Development and • Quality management systems process approach
Implementation • The four-tie quality management system documentation model
• Implementation of ISO 9001 standard requirements
• Application and interpretation of quality management principles and
requirements
• Examination
ZWS ISO • History of ZWS ISO 22000 2020/08/20 - 21 2020/08/18
22000:2018 • Difference between ZWS ISO 22000:2005 vs ZWS ISO 22000:2018
Transition • Annex SL and how it impacts ISO 22000
• Highlights of ZWS ISO 22000:2018 additional requirements
• Detailed review of ZWS ISO 22000:2018 sections with detailed explanations
• Implementation and transition to ZWS ISO 22000:2018

ZWS ISO • Food safety Management system important Definitions 2020/08/25-28 2020/08/21
22000:2018 • ZWS ISO 22000:2018 Food Safety Management System Requirements
Food Safety • ZWS ISO /TS 22002: Technical Specification Prerequisite programmes on
Management Food Safety
Systems • FSSC 22000 Ver. 4.1 Requirements
Development and • Overview of Quality Management Systems
Implementation • Quality Management principles
(including FSSC • Food safety Key elements
22000 Ver. 4.1 • The food regulatory system in Zimbabwe and food standards
Requirements) • HACCP Origins and Benefits
• Food Safety Hazard Categories and their sources
• Food hygiene, Sanitation and Control of Food Safety Hazards
• HACCP principles and their Application
• Food safety Team, Team Leader, Team members and their Roles
• Implementing a Food Safety System Certification and the Certification
process
• Examination

Issue No.5 14/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS ISO  Why ISO 50001 Energy Management Standard (EnMS) 2020/08/25- 28 2020/08/2
 Business benefits 0
50001  Basic principle and philosophy of EnMS
Energy  ISO 50001 requirements
Managemen  Energy policy
 Objectives, targets and action plans
t Systems  Energy planning
(EnMS)  Implementation and operation
 Auditing
 Integration with other ISO standards

Occupational • The National OHS Policy 2014 overview 2020/08/25–28 2020/08/21

Health and Safety • The Law as a tool to prevent work place injuries and illnesses (SI 68 of 1990)
Legal • The law and Occupational incident handling (SI 68 of 1990, RGN 263 of
Requirements for 1976, SI 109 of 1990)
Zimbabwe • Factories and Works Act and Regulations Overview
Industries • Introduction to Mining Safety and Health Law
• Risk specific legal requirements

ZWS ISO • Purpose and benefits of auditing 2020/09/7 - 11 2020/09/02

• The difference between 1st, 2nd, and 3rd party audits and other types of
audits
• Interpretation of ZWS ISO 9001:2015 - Quality Management Systems as a
9001:2015 Lead basis for audits
Auditor • Seven Quality Management Principles
Registered • Preparing and planning for audits (audit schedules, audit plans, audit
checklist)
• Performing audits, displaying appropriate lead auditor traits, such as using
effective questioning techniques and recording non-conformances
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• ZWS ISO 17021 - Requirements
• The "Process Approach" to Auditing
• Role of the Lead Auditor (Audit management)
• Report writing and follow-up on corrective actions
• Auditing principles
• Explaining the process of certification
• Examination
Entry requirements: Delegates should have attended at least a 4-days
Development and Implementation course (attach certified copy of certificate).
ZWS ISO • Principles and concepts of quality control, assurance and management 2020/09/15 -18 2020/09/003
9001:2015 Quality systems
Management • Analysis and interpretation of requirements
System • Quality system documentation
Internal Auditing • Auditing phases, exercises and audit team roles
• Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• Examination
Quality • Identify the function of quality assurance 2020/09/14-18 2020/09/10
Assurance Part 1 (In • Identify elements of quality control
collaboration with • Describe & explain the elements of quality control systems
University of • State the functions of quality control
Zimbabwe – • Explain the relationship between quality to reliability, price and delivery
Business Studies
• Explain the relationship between quality and other considerations
Department)
• Explain the concept of feedback
• Define terms relating to quality assurance and reliability
• Examination

Issue No.5 15/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS ISO 14001 • Background to environmental Management Systems. 2020/09/15-18 2020/09/10

Environmental • Overview of the ISO 14001:2015 Standard.
Management • Environmental Management System Model (Plan – Do-Check- Act).
System • An overview of environmental risks or opportunities to organizations
development and
• Introduction to environmental legislation and global environmental
implementation
• concerns
• Identification of environmental aspects and impacts
• Requirements, interpretation and intent of the standard
• Formulating the basis for the implementation and improvement of ISO
14001
• Examination
ISO 45001:2018 • What is an Occupational Health and Safety Management System (OHSMS) 2020/09/22-25 2020/09/20
Occupational • Why an OH&S MS is important to an organization and its benefits
Health & Safety • The background of ISO 45001 and its intended outcome
Management • The terms and definitions used
System • The key concepts and structure of ISO 45001
Development and • The main requirements of ISO 45001
Implementation • A typical framework for implementing ISO 45001 following the PDCA cycle
• Key concepts and requirements of ISO 45001 from an implementation perspective
• The benefits specific to an organization in relation to implementing an effective
OHSMS
• Examination
ISO 27001:2013  Background to ISO 2020/09/22-25 2020/09/20
Information  Basic concepts and significance of Information Security Management Systems
Security  Security of Information
Management  History and Introduction to ISO 27001 ISMS
Systems  Clause 4: Context of the organisation
Development And  Clause 5: Leadership
Implementation  Clause 6: Planning
Course
 Clause 7: Support
 Clause 8: Operation
Documentation • Purpose and benefits of QMS documentation in an organization 2020/09/28-30 2020/09/24
of Quality • General QMS documentation requirements
Management • Specific QMS documentation requirements
Systems • QMS Scope, Quality policy and Quality objectives
according
• Organizational process procedures
to ISO 9001:2015
• Work instructions, records and other documents
• Development of QMS documentation
• QMS documentation management
• Pitfalls in QMS documentation
• Examination
Enterprise Risk • Describe the fundamentals of risk management 2020/09/28-30 2020/09/24
Management • Explain the fundamentals of a risk management system
ISO 31000 • Describe the relevance and context of ISO 31000:2018
• Outline the structure and purpose of ISO 31000:2018
• Elaborate on the key principles of ISO 31000:2018
• Identify key aspects and interrelationships of a risk management
• framework with the organization’s management system
• Describe the risk management process
• Outline a process for implementation of a risk management framework
• Examination

Issue No.5 16/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS 806 • Characterization of hazardous waste 2020/09/28- 30 2020/09/24

Hazardous • Management of specific waste types
Waste • Waste minimization procedures
Management • Hazardous waste identification
• Hazardous substance segregation
• Hazardous waste handling and documentation
• Legislation and compliance
• Risk assessment and control and cleaner production
• Cleaner production
• Disposal
• Environmental audits
• Examination

Root Cause • Introduction to RCA 2020/09/29- 2020/09/25

Analysis (RCA) • Definitions 30
• Benefits of RCA
• Practical guide to carrying out an RCA
• RCA Tools and Techniques
• Fishbone/ Ishikawa Diagram
• 5 Why’s technique
• Examination
ZWS ISO • History and development of quality standards 2020/10/02 2020/09/29
9001:2015 • The ISO 9000 family of standards
Quality • Features, clauses and requirements of ISO 9001:2015
Management
Systems
• Implementing ISO 9001:2015 QMS in your organization
Awareness • ISO 9001:2015 QMS certification by SAZ

ZWS ISO 50001 • Why ISO 50001 Energy Management Standard (EnMS) 2020/10/05-08 2020/10/01
Energy • Business benefits
Management • Basic principle and philosophy of EnMS
Systems (EnMS) • ISO 50001 requirements
 Energy policy
 Objectives, targets and action plans
 Energy planning
 Implementation and operation
 Auditing
• Integration with other ISO standards
• Examination
Basic Food • Hazard Analyses Critical Control Point (HACCP) Important definitions 2020/10/05-08 2020/10/01
Hygiene • HACCP Origins and Benefits
Hazard • Food Safety Hazard Categories and their sources
Analysis and • Food hygiene, Sanitation and Control of Food Safety Hazards
Critical Control • HACCP principles and their Application
Point (HACCP) • Principles underpinning the HACCP system
Development & • Application of the HACCP principles
Implementation • Use of HACCP principles in food business operation to control potential food
hazards
• ZWS 749 – Implementation and management of a hazard analysis and critical
control point
• Implementation of HACCP system and the Certification process
• Introduction to Hazard Analysis and Risk-Based Preventive Control (HARPC)
• Examination

Issue No.5 17/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS ISO • Food safety Management system important Definitions 2020/10/13- 16 2020/10/09
22000:2018 • ZWS ISO 22000:2018 Food Safety Management System Requirements
Food Safety • ZWS ISO /TS 22002: Technical Specification Prerequisite programmes on Food
Management Safety
Systems • FSSC 22000 Ver. 4.1 Requirements
Development and • Overview of Quality Management Systems
Implementation • Quality Management principles
(including FSSC • Food safety Key elements
22000 Ver. 4.1 • The food regulatory system in Zimbabwe and food standards
Requirements) • HACCP Origins and Benefits
• Food Safety Hazard Categories and their sources
• Food hygiene, Sanitation and Control of Food Safety Hazards
• HACCP principles and their Application
• Food safety Team, Team Leader, Team members and their Roles
• Implementing a Food Safety System Certification and the Certification process
• Examination
ZWS ISO • Understanding quality concept, the purpose and rational for a QMS 2020/10/20- 23 2020/10/16
9001:2015 • The PDCA cycle
Quality • The benefits of a quality management systems
Management • The quality management principles and their application in organizations
Systems • Quality management systems process approach
Development & • The four-tie quality management system documentation model
Implementation • Implementation of ISO 9001 standard requirements
• Application and interpretation of quality management principles and
requirements
• Examination

ZWS ISO 14001 • ISO 14001:2015 Requirements 2020/10/23- 25 2020/10/18

Environmental • Overview of ISO 14001:2015 elements
Management • Auditing ISO 14001:2015 elements
System Internal • Principles of life cycle assessment and Environmental risk/aspect based auditing.
Auditing • Generic Management Systems Auditing
• Auditing ISO 14001:2015 clauses – what auditors should look for?
• Examination

ISO 45001:2018 • New and revised terms and definitions applicable to ISO 45001 2020/10/26-27 2020/10/22
Occupational • New requirements relating to Context, Leadership, Planning, Support and
Health and Operation
Safety • The main differences between OHSAS 18001 and ISO 45001
Management • How to effectively apply the ISO 45001 changes to an existing OH&S
Systems management system
Transition
• Understand the new High-Level Structure of ISO 45001 and learn how to apply it
to an existing OH&S MS
• Transition arrangements
Documentation • Purpose and benefits of QMS documentation in an organization 2020/10/28-30 2020/10/26
of Quality • General QMS documentation requirements
Management • Specific QMS documentation requirements
Systems • QMS Scope, Quality policy and Quality objectives
according to ISO
• Organizational process procedures
9001:2015
• Work instructions, records and other documents
• Development of QMS documentation
• QMS documentation management
• Pitfalls in QMS documentation
• Examination

Issue No.5 18/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

Basic Food • Hazard Analyses Critical Control Point (HACCP) Important definitions 2020/11/03-06 2020/10/31
Hygiene Hazard • HACCP Origins and Benefits
Analysis and • Food Safety Hazard Categories and their sources
Critical Control • Food hygiene, Sanitation and Control of Food Safety Hazards
Point (HACCP) • HACCP principles and their Application
Development & • Principles underpinning the HACCP system
Implementation • Application of the HACCP principles
• Use of HACCP principles in food business operation to control potential food
hazards
• ZWS 749 – Implementation and management of a hazard analysis and critical
control point
• Implementation of HACCP system and the Certification process
• Introduction to Hazard Analysis and Risk-Based Preventive Control (HARPC)
• Examination

ISO 45001:2018 • What is an Occupational Health and Safety Management System (OHSMS) 2020/11/10-13 2020/11/06
Occupational • Why an OH&S MS is important to an organization and its benefits
Health & Safety • The background of ISO 45001 and its intended outcome
Management • The terms and definitions used
Systems
• The key concepts and structure of ISO 45001
Development and
Implementation
• The main requirements of ISO 45001
• A typical framework for implementing ISO 45001 following the PDCA cycle
• Key concepts and requirements of ISO 45001 from an implementation perspective
• The benefits specific to an organization in relation to implementing an effective
OHSMS
• Examination
Quality • Costing 2020/11/16-20 2020/11/12
Assurance • Designing quality control systems
Part II • Sampling inspection – 2
(In collaboration • Analysis frequency distributions
with University of • Managing quality assurance systems
Zimbabwe – • Using computers for the control of quality
Business Studies • Evaluating and predicting reliability
Department) • Designing and using quality control charts
• Examination

ZWS ISO 14001 • Background to environmental Management Systems. 2020/11/17-20 2020/11/13

Environmental • Overview of the ISO 14001:2015 Standard.
Management • Environmental Management System Model (Plan – Do-Check- Act).
System
• An overview of environmental risks or opportunities to organizations
development and
implementation • Introduction to environmental legislation and global environmental
concerns
• Identification of environmental aspects and impacts
• Requirements, interpretation and intent of the standard
• Formulating the basis for the implementation and improvement of ISO 14001
• Examination

ZWS ISO • Principles and concepts of quality control, assurance and management • 2020/11/17 -20 2020/11/13
9001:2015 QMS systems
Internal • Analysis and interpretation of requirements
Auditing • Quality system documentation
• Auditing phases, exercises and audit team roles
• Auditor characteristics and selection
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• Examination

Issue No.5 19/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS ISO • Purpose and benefits of auditing 2020/11/23-27 2020/11/18

9001:2015 Lead • The difference between 1st, 2nd, and 3rd party audits and other types of audits
Auditor • Interpretation of ZWS ISO 9001:2015 - Quality Management Systems as a
basis for audits
• Seven Quality Management Principles
Registered • Preparing and planning for audits (audit schedules, audit plans, audit
checklist)
• Performing audits, displaying appropriate lead auditor traits, such as using
effective questioning techniques and recording non-conformances
• ZWS ISO 19011:2018 – Guidelines for auditing management systems
• ZWS ISO 17021 - Requirements
• The "Process Approach" to Auditing
• Role of the Lead Auditor (Audit management)
• Report writing and follow-up on corrective actions
• Auditing principles
• Explaining the process of certification
• Examination
Entry requirements: Delegates should have attended at least a 4-days
Development and Implementation course (attach certified copy of certificate).

ZWS ISO • History and development of quality standards 2020/11/20 2020/11/20

9001:2015 • The ISO 9000 family of standards
Quality • Features, clauses and requirements of ISO 9001:2015
Management
Systems
• Implementing ISO 9001:2015 QMS in your organization
Awareness • ISO 9001:2015 system certification/registration by SAZ

Documentation of • Purpose and benefits of QMS documentation in an organization 2020/11/25- 27 2020/11/23

Quality • General QMS documentation requirements
Management • Specific QMS documentation requirements
Systems according to • QMS Scope, Quality policy and Quality objectives
ISO 9001:2015
• Organizational process procedures
• Work instructions, records and other documents
• Development of QMS documentation
• QMS documentation management
• Pitfalls in QMS documentation
• Examination

ISO 45001:2018 • What is an Occupational Health and Safety Management System (OHSMS) 2020/12/01-04 2020/11/27
Occupational • Why an OH&S MS is important to an organization and its benefits
Health & Safety • The background of ISO 45001 and its intended outcome
Management • The terms and definitions used
Systems • The key concepts and structure of ISO 45001
Development and • The main requirements of ISO 45001
Implementation • A typical framework for implementing ISO 45001 following the PDCA cycle
• Key concepts and requirements of ISO 45001 from an implementation
perspective
• The benefits specific to an organization in relation to implementing an
effective OHSMS
• Examination

Issue No.5 20/21 Effective Date: 2020/01/01

 TR/Form 13

Course Title Course Outline Course Dates Deadline for

registration

ZWS ISO • History of ZWS ISO 22000 2020/12/07-08 2020/12/03

22000:2018 • Difference between ZWS ISO 22000:2005 vs ZWS ISO 22000:2018
Transition • Annex SL and how it impacts ISO 22000
• Highlights of ZWS ISO 22000:2018 additional requirements
• Detailed review of ZWS ISO 22000:2018 sections with detailed
explanations
• Implementation and transition to ZWS ISO 22000:2018

ZWS 992:2019 •Gaining an understanding of the HWMS standard 2020/12/7 - 10 2020/12/02

HIV and Well •Planning for the implementation of a HW management system
Management •Implementation of a HW management system
System (HWMS) •HW management system monitoring and continual improvement
•HW management system certification process
•Reduction and ultimately elimination of incidences and risk of death
and serious injury related to HIV and other non-communicable
diseases
ZWS ISO • Understanding quality concept, the purpose and rational for a QMS 2020/12/08-11 2020/12/04
9001:2015 • The PDCA cycle
Quality • The benefits of a quality management systems
Management • The quality management principles and their application in organizations
Systems • Quality management systems process approach
Development and • The four-tie quality management system documentation model
Implementation • Implementation of ISO 9001 standard requirements
• Application and interpretation of quality management principles and
requirements
• Examination
Root Cause • Introduction to RCA 2020/12/14-15 2020/12/11
Analysis (RCA) • Definitions
• Benefits of RCA
• Practical guide to carrying out an RCA
• RCA Tools and Techniques
• Fishbone/ Ishikawa Diagram
• 5 Why’s technique

For Registration please contact Training Division

Standards Association of Zimbabwe P O Box 2259
1 Northend Close Harare
Northridge Park
Borrowdale Tel: (+263-4) 882017/9; 885511/2 850704/ 852988
Harare Fax: (+263-4) 882020
Direct) 852989
Email: egwasira@saz.org.zw Mobile: 0773443117
nbutimwe@saz.org.zw Mobile: 0777000903

www.saz.org.zw

Issue No.5 21/21 Effective Date: 2020/01/01