2B201-454EN - Aquilion Premium - Troubleshooting
2B201-454EN - Aquilion Premium - Troubleshooting
2B201-454EN - Aquilion Premium - Troubleshooting
No. 2B201-454EN
REVISION RECORD
OPERATION MANUAL
FOR
TOSHIBA SCANNER
TSX-301B
Troubleshooting Guide
(2B201-454EN)
IMPORTANT!
Read and understand this manual before operating
the equipment. After reading, keep this manual in an
easily accessible place.
Trademarks
Microsoft® Windows® XP is a registered trademark of Microsoft Corporation in the United States
and/or other countries.
This manual may include trademarks and registered trademarks of other companies.
Note that the ™ mark and the ® mark are not used in this manual.
IMPORTANT!
2. The contents of this manual are subject to change without prior notice
and without legal obligation.
3. The contents of this manual are correct to the best of our knowledge.
Please inform us of any ambiguous or erroneous descriptions, missing
information, etc.
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1. Introduction
This manual describes solutions for problems that may occur
during operation of the Aquilion system. Problems are sorted
into various categories. Find the section that applies to your
problem, and take the actions described in that section.
Contact your Toshiba service representative if you are unable to
solve a problem despite taking the actions described in this
manual, or if the problem you have is not covered in this manual.
In some cases, when an error message is displayed, a
combination of the [DETAIL] button and the [XC RESET] or
[OK] button is displayed in the error message window. In such
cases, click the [DETAIL] button first. The contents of the error
are logged in the system and the error details are displayed.
Then, press the [XC RESET] or [OK] button.
(1) Move the mouse cursor to the upper left of the monitor
screen and leave it for 5 seconds or longer.
(3) Hover the mouse cursor (x) over [Reset Scan System] or
[Reset System] and wait for a few seconds. The reset
function should start.
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Table of Contents
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The warning message "More than 80% of the image data disk
is filled." is displayed.
Cause
There is insufficient disk space for the
image files. This may cause scanning
and image registration to be interrupted
if there is insufficient disk space.
Solution 1 Click the [OK] button on the error message. Ensure there
is enough disk space for the image files before starting
scanning.
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Solution 1 Shut down the system and turn the power of the console
OFF. Then reboot it after 1 to 2 minutes have passed.
Start operation from the patient registration after
rebooting.
Solution 1 Shut down the system and turn the power of the console
OFF. Then reboot it after 1 to 2 minutes have passed.
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Solution 1 Reduce the tube current or the maximum tube current for
Sure Exposure 3D/Sure Exposure.
Solution 1 Click the [DETAIL] button on the error message and click
the [OK] button. A hard reset occurs. Then click the
[Confirm] button and perform scanning again.
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Solution 1 Click the [DETAIL] button on the error message, and click
the [OK] button. Then click the [Confirm] button, and start
scanning again.
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Solution 1 Click the [DETAIL] button on the error message, and click
the [OK] button. Then click the [Confirm] button, and
perform scanning again.
Solution 1 Click the [DETAIL] button on the error message and click
the [XC RESET] button. A hard reset occurs. Then click
the [Confirm] button, and perform scanning again.
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Solution 1 Click the [DETAIL] button on the error message, and click
the [OK] button. Then click the [Confirm] button, and
perform scanning again.
Solution 1 Click the [DETAIL] button on the error message, and click
the [OK] button. Then click the [Confirm] button, and
perform scanning again.
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Solution 1 Click the [DETAIL] button on the error message and click
the [ERROR CLEAR] button. A hard reset occurs. Then
click the [OK] button, and perform scanning again.
Solution 1 Move the cursor to the upper left of the monitor and leave
it there for a few seconds. When the window appears at
the center of the monitor, move the cursor to [Reset Scan
System] and leave it there for a few seconds. The system
is rebooted. Start operation from the patient registration
after rebooting.
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Solution 1 Click the [OK] button on the error message. Then click
the [Confirm] button, and perform scanning again.
Solution 2 Shut down the system, and turn the power OFF. Then
reboot it. Start operation from the patient registration after
rebooting.
Solution 1 Move the cursor to the upper left of the monitor and leave
it there for a few seconds. When the window appears at
the center of the monitor, move the cursor to [Reset Scan
System] and leave it there for a few seconds. The system
is rebooted. Retry the raw data reconstruction after
rebooting.
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Solution 1 Move the cursor to the upper left of the monitor and leave
it there for a few seconds. When the window appears at
the center of the monitor, move the cursor to [Reset Scan
System] and leave it there for a few seconds. The system
is rebooted. Start operation from the patient registration
after rebooting.
In addition, this problem may be caused by an error in the
raw data saving area. Therefore, contact your Toshiba
service representative.
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Solution 1 Move the cursor to the upper left of the monitor and leave
it there for a few seconds. When the window appears at
the center of the monitor, move the cursor to [Reset Scan
System] and leave it there for a few seconds. The system
is rebooted. Retry the raw data reconstruction after
rebooting.
Solution 1 Move the cursor to the upper left of the monitor and leave
it there for a few seconds. When the window appears at
the center of the monitor, move the cursor to [Reset Scan
System] and leave it there for a few seconds. The system
is rebooted. Start operation from the patient registration
after rebooting.
In addition, this problem may be caused by an error in the
raw data saving area. Therefore, contact your Toshiba
service representative.
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Solution 1 This error causes the transfer queue to stop. Click the
image transfer button in the command box, and delete the
job in the image transfer queue. Try the image transfer
again after the image transfer queue has been deleted.
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Solution 1 Check the media and the drive, and try the process again.
Solution 1 Move the cursor to the upper left of the monitor and leave
it there for a few seconds. When the window appears at
the center of the monitor, move the cursor to [Reset
System] and leave it there for a few seconds. The system
is rebooted.
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Solution 1 Set the setting for the target CT number range to OFF.
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Solution 1 Perform the system shut down process and turn the power
of the Navibox OFF. Wait for a few seconds, and then
turn the power of the Navibox ON.
Solution 1 Wait for a few seconds and turn the power ON. Recovery
by the software is performed. Wait for the completion of
recovery.
* Turn ON the power of the system within 72 hours.
Otherwise the image data may be lost.
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8. Other problems
A faint ring artifact appears on the screen.
Cause
The calibration data needs to be updated.
Solution 1 Press the [Ctrl] + [Esc] keys at the same time. Select [CT
System Shutdown] from the Windows menu. The shut
down process starts.
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