Fisher & Paykel ACTIVE SMART Refrigerator/Freezer Ice and Water Models E522BRXFDU, E522BRXU, E522BLXFDU, E522BLXU

Service Manual
ACTIVE SMART
Refrigerator/Freezer
Ice And Water Models
E522BRXFDU, E522BRXU, E522BLXFDU, E522BLXU
PRODUCT CODES
22128, 22179, 22129, 22184,
22272, 22273, 22296, 22297
SERVICE SUPPLEMENT
517804 D
Downloaded from www.Manualslib.com manuals search engine

MARCH 2009
The specifications and servicing procedures outlined in this manual are subject to change without
notice.
The latest version is indicated by the reprint date and replaces any earlier editions.

517804D
FISHER & PAYKEL
ACTIVE SMART ICE AND WATER
Fisher & Paykel Appliances

5800 Skylab Road
Huntington Beach
CA 92647
Telephone: 888 936 7872
COPYRIGHT © FISHER & PAYKEL LTD 2007 - ALL RIGHTS RESERVED
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CONTENTS
1 ICE & WATER INTRODUCTION............................................................................................. 7
1.1 Display Functional Schematic......................................................................................... 7
2 DISPLAY INTERFACE FEATURES........................................................................................ 7
2.1 Display Interface Features (Products Before January 2009 ........................................... 8
2.2 Display Interface Features (Products after January 2009) ............................................. 8
2.3 Display Interface Button Description (Products before January 2009) .......................... 9
2.4 Display Interface Button Description (Products after January 2009) ............................ 10
2.5 Features (Products before January 20109) .................................................................. 11
2.5.1 Icemaker On/Off ...................................................................................................... 11
2.5.2 Freezer Chill Mode ................................................................................................ 131
2.5.3 Bottle Chill Mode...................................................................................................... 11
2.5.4 Water Dispensing .................................................................................................... 11
2.5.5 Measured Fill Water Dispensing.............................................................................. 11
2.5.6 Sabbath Mode ........................................................................................................ 12
2.5.7 Key silent mode ....................................................................................................... 12
2.5.8 Dispenser Lock ....................................................................................................... 12
2.5.9 Key Lock ................................................................................................................. 12
2.5.10 Filter Replacement Alert .......................................................................................... 12
2.6 Features (Products after January 20109) ................................................................ 13
2.6.1 Icemaker On/Off ...................................................................................................... 13
2.6.2 Freezer Chill Mode .................................................................................................. 13
2.6.3 Bottle Chill Mode...................................................................................................... 13
2.6.4 Water Dispensing .................................................................................................... 13
2.6.6 Sabbath Mode ......................................................................................................... 13
2.6.7 Key Silent Mode....................................................................................................... 14
2.6.8 Dispense Lock ......................................................................................................... 14
2.6.9 Key Lock .................................................................................................................. 14
3 ICEMAKER ................................................................................................................... 14
3.1 Ice Production.......................................................................................................... 14
3.2 Information About The Icemaker ............................................................................. 14
3.3 To manually Force Icemaker (Products before January 2009)................................ 15
3.4 To manually Force Icemaker (products after January 2009) ................................... 15
3.5 Ice Bin Full Sequence.............................................................................................. 15
3.6 Safety First............................................................................................................... 15
3.7 Key Presses (Products before January 2009) ......................................................... 16
3.8 Key Presses (products after January 2009)............................................................. 17
3.9 Temperature settings ............................................................................................... 17
3.10 Airflow ...................................................................................................................... 18
4 DIAGNOSTIC ........................................................................................................................ 19
4.1 Diagnostics............................................................................................................... 19
4.2 Fault Codes.............................................................................................................. 19
4.3 Icemaker fault codes ................................................................................................ 23
4.4 Icemaker Display Faults........................................................................................... 23
4.5 Testing Icemaker Sensor ......................................................................................... 24
4.6 Icemaker Sensor Resistance Table ......................................................................... 24
4.7 Testing Icemaker Motor ........................................................................................... 25
4.8 Water Valve Testing................................................................................................. 25
4.9 Wtesting of Flow Meter (Products before Jaunary 2009) ........................................ 25
5 DIAGNOSTIC MODES .......................................................................................................... 26
5.1 Diagnostic Mode ...................................................................................................... 26
5.2 Input / Output Status ................................................................................................ 27
5.3 Fault History ............................................................................................................. 28
5.4 To Manually Force A Defrost ................................................................................... 28
5.5 To Manually Force A Harvest................................................................................... 28
5.6 LCD Display ............................................................................................................. 29
5.7 Data Download......................................................................................................... 29
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6 WATER DISPENSER ............................................................................................................ 29

6.1 Pressure Dispensing Pad ............................................................................................. 29
6.2 Initial Use ...................................................................................................................... 29
6.3 Measured Fill Use (Products before January 2009) .................................................... 30
6.4 Measured Fill Use (Products after January 2009) ........................................................ 30
6.5 Water Filter and Cartridge ............................................................................................ 30
6.6 Changing The Water Filter............................................................................................ 30
6.7 To Reset Filter Icon ...................................................................................................... 30
6.8 To Disable Filter Alarm (Products after January 2009)................................................. 30
6.9 To Disable Filter Alarm (Products before January 2009).............................................. 30
6.10 Flowmeter Calibration/Measured Fill Calibration (Products before January 2009) ...... 30
6.11 To Disable Filter Alarm (Products after January 2009) ................................................ 30
6.12 Noises........................................................................................................................... 31
7 WIRING DIAGRAMS ............................................................................................................. 32
8 PROBLEM SOLVING CHECKLIST ...................................................................................... 33
9 SERVICE PROCEDURES ..................................................................................................... 34
9.1 Component Replacement ............................................................................................. 34
9.1.1 Icemaker PCB Replacement ................................................................................... 34
9.1.2 Icemaker Unit Replacement .................................................................................... 34
9.1.3 Refitting Icemaker.................................................................................................... 34
9.1.4 Icemaker Temperature Sensor Replacement .......................................................... 34
9.1.5 Water Valve Replacement ....................................................................................... 35
9.1.6 Display Module Replacement .................................................................................. 35
9.1.7 Water Dispenser Pad Replacement ........................................................................ 36
9.1.8 Removing Water Tank ............................................................................................. 36
9.1.9 Refitting Water Tank ................................................................................................ 37
9.1.10 Replacing PC Door (Manufactured after Early May 2007)....................................... 38
9.1.11 Replacing PC Door (Manufactured before May 2007)............................................. 38
9.1.12 Fitting a new door .................................................................................................... 40
10 ICE & WATER COMMON COMPLAINTS ............................................................................. 44
10.1 Sublimation ................................................................................................................... 44
10.2 Ice Sticking Together .................................................................................................... 44
10.3 Discolouration / Metallic Taste...................................................................................... 44
10.4 Bad Taste ..................................................................................................................... 44
10.5 Ice Appears Cloudy ...................................................................................................... 44
10.6 Particles In Ice And / Or Water ..................................................................................... 44
11 TEMPERATURE CONVERSION TABLE.............................................................................. 45
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1 ICE & WATER INTRODUCTION

Ice making and water dispensing facilities are being introduced to the E522B Active Smart refrigerators.
The introduction required design changes to some components and the physical movement and/or position of
other components. The functionality of the Active Smart product including downloading and diagnostics have
not changed.
Listed below are the changes to the E522B Active Smart with the introduction of Ice and Water.
1. Through-the-door water dispensing

This feature incorporates:
• The Pressure Dispensing Pad
The pressure dispensing pad (located underneath the electronic display on the door activates water
dispensing when pressed
• Water Piped to Door Through Door Hinge

Water is delivered to the door via water hose piped through the door hinge.
• Water Tank
The water tank is located in the top back rear of the PC compartment and feeds the water dispenser on the
door via the water hose, through the door hinge.
2. External water inlet plumbing

Delivers water for ice making and water dispensing through a 12-volt water valve.
3. External Water Filter

An external in-line water filter is to be fitted to each Ice and Water refrigerator, which will come standard with
every Ice & Water product?.
4. Automatic Ice Maker

The internal automatic icemaker is located on the ceiling of the FC compartment, on the left hand side. The
icemaker can be disassembled and removed for servicing.
5. New PC Temperature Sensor Position

Due to the location of the water tank in the back of the PC compartment, the PC temperature sensor position
is now located in the centre LHS of the PC duct cover.
6. New Display /Temperature Control location

The temperature control/ Digital Display panel is located on the front of the PC door
7. Electronics Power Control Board.

The electronics have been updated to run the ice and water systems. With addition of a small circuit board
attached to the power controller. Although, the electronics are still stage 4.2 they are NOT interchangeable
with non-ice and water Active Smart products.
1.1 Display Functional Schematic
Inputs Outputs
Display Harness → → Water Solenoid
Flow Sensor → Display Module ←→ Comms
Tact Switches → LCD Display
2 DISPLAY INTERFACE FEATURES

2.1 Display Interface Features (Products Before January 2009)
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• Icemaker on/off.
• Bottle chill mode – 10, 15, 20, 25, 30 minute timer with alarm.
• Freezer chill mode – nominated freeze time at lower temperature set point.
• Water dispensing.
• Measured fill water dispensing – water dispensing volume selection with 3 set points preset.
• Unit selection – Metric or US units for measured volumes.
• Sabbath mode enable/disable.
• Key silent mode enable/disable.
• Key lock.
• Water dispenser key lock.
• Filter replacement alert.
• No water alert.
• Fault alert.
• Diagnostics.
• Temperature set points.
• Measured fill calibration.
2.2 Display Interface Features (Products After January 2009)

• Icemaker on/off.
• Bottle chill mode – 10, 15, 20, 25, 30 minute timer with alarm.
• Freezer chill mode – nominated freeze time at lower temperature set point.
• Water dispensing.
• Sabbath mode enable/disable.
• Key Silent mode enable/disable.
• Key Lock.
• Water dispenser key lock.
• Filter replacement alert.
• No Water Alert
• Fault Alert
• Diagnostics
• Temperature Set-points
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2.3 Display Interface (Button Description)

For Products produced before January 2009
MEASURED MEN DOWN UP
Measured Fill
The MEASURED FILL key enables you to select the amount of water to be dispensed.
Menu
The MENU key allows you to scroll through the main menu options (Chill, Temperature, Ice and Settings)
Arrow Keys
The ARROW keys are used to scroll through the settings of each function.
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2.4 Display Interface Button Descriptions

For Products produced after January 2009
Menu Down Up Lock
Menu
The MENU key allows you to scroll through the main menu options (Chill, Temperature, Ice and
Settings)
Arrow Keys
The arrow keys are used to scroll through the settings of each function.
Lock
The LOCK key enables and disables the water dispenser and all the buttons.
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2.5 FEATURES (Products Before January 2009)
2.5.1 Icemaker On/Off

This mode simply turns the icemaker on or off.
To access the ice mode, press the MENU key until ICE is
highlighted. Then use an arrow key to scroll to the icemaker ON
or OFF.
2.5.2 Freezer Chill Mode

Freezer chill is a function that rapidly freezes food in the FC by
temporarily dropping the freezer to its coldest temperature set
point for a 12-hour period.
To access, use the MENU key to scroll to CHILL, then use the
UP key until this icon appears.
To deactivate manually, use the MENU key and scroll to CHILL.
Press the DOWN key until the icon disappears.
2.5.3 Bottle Chill Mode

Bottle Chill allows the customer to put a bottle in the freezer for
a designated amount of time. When that amount of time has
elapsed an alarm will sound telling the customer to take the
bottle out of the FC. The Freezer automatically changes to its
lowest set point.
The times are 10, 15, 20, 25 and 30 minutes.
To activate this mode, use the MENU key to scroll to CHILL,
then use the UP key until this icon appears. Use the UP key to
select the time in minutes. Once selected, the alarm count
down will commence.
2.5.4 Water Dispensing
This icon will animate when the water is being dispensed.
2.5.5 Measured Fill Water Dispensing
Metric Display
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The amount of water dispensed is pre-selected.

Metric
250ml – cup
300 ml – glass
1000ml – jug
The UP and DOWN keys can be used to change the
units in 25ml increments.
US
8 floz – cup
10 floz – glass
1 Qt – jug
The UP and DOWN keys can be used to change the
units in 1oz increments.
2.5.6 Sabbath Mode

When in this mode, the alarms are deactivated and the
interior light and back light on the display will not come
on. The interior fan will not turn off when the door is
opened.
2.5.7 Key Silent Mode

When in this mode, the beeper does not operate when
the buttons on the keypad are pressed.. Note: Faults,
Bottle chill, & the door will still alarm when the
refrigerator is set on key silent mode.
Indicates the product is in Key Silent Mode.
To activate or deactivate, hold the MENU key for four (4)

seconds.
2.5.8 Dispense Lock

This mode disables the water dispensing pad & prevents
water from being dispensed.
To activate this mode, press the MENU and MEASURED
FILL keys together for two (2) seconds.
2.5.9 Key Lock

This mode disables all the buttons.
To activate this mode, press the MENU and MEASURED
FILL keys together for four (4) second.
2.5.10 Filter Replacement Alert

This icon will appear when the water filter needs
changing. The filter needs replacing every 2800 Litres or
6 months. This will flash when dispensing water.
To deactivate the warning, press the MEASURED FILL
and UP keys for 4 seconds.
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2.6 FEATURES (Products After January 2009)

2.6.1 Icemaker On/Off
This mode simply turns the icemaker on or off.
To access the ice mode, press the MENU key until ICE is
highlighted. Then use an arrow key to scroll to the icemaker ON
or OFF.
2.6.2 Freezer Chill Mode

Freezer chill is a function that rapidly freezes food in the FC by
temporarily dropping the freezer to its coldest temperature set
point for a 12-hour period.
To access, use the MENU button to scroll to FREEZER, then use
the up or down key to get fast freeze.
To deactivate manually, use the MENU button and scroll to
FREEZER. Using the DOWN button press until icon disappears.
2.6.3 Bottle Chill Mode

Bottle Chill allows the customer to put a bottle in the freezer for a
designated amount of time. When that amount of time has
elapsed an alarm will sound telling the customer to take the bottle
out of the FC. The Freezer automatically changes to it’s lowest
set point.
The times are 10, 15, 20, 25 and 30 minutes.
To activate this mode, use the MENU button to scroll to
FREEZER, then use the UP button until this icon appears. Use
the up button to select the time in minutes once selected the
alarm will commence.
2.6.4 Water Dispensing

This icon will animate when the water is being dispensed.
2.6.5 Sabbath Mode

Sabbath mode - when in this mode the alarms are deactivated and
the interior light and back light on the display will not come on. The
interior fan will not turn off when the door is opened.
To enter this mode press and hold Measured fill + Menu + Down
Buttons for 4 seconds.
2.6.6 Key Silent Mode

Key Silent Mode - when in this mode the beeper does not operate
when the buttons on the keypad are pressed.. Note: Faults, Bottle
chill, & the door will still alarm when the refrigerator is set on key
silent mode
Indicates the product is in Key Silent Mode.
To activate or deactivate – Hold the MENU button for four (4)

seconds.
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2.6.7 Dispense Lock

Water Dispense Key Lock - disables the water dispensing pad &
prevents water from being dispensed.
To activate this mode press the MENU and MEASURED FILL button
together for two (2) seconds.
2.6.8 Key Lock

Display Key Lock -disables all the buttons.
To activate this mode press the MENU and MEASURED FILL button
together after 4 seconds.
2.6.9 Filter Replacement Alert

Filter Replacement Alert - this icon will appear when the water filter
needs changing. The filter needs replacing every 2800L or 6 months.
This will flash when dispensing water.
To deactivate the warning press the MEASURED FILL and UP buttons
for 4 seconds.
3 ICEMAKER
3.1 Ice Production
The icemaker comes out of the factory defaulted to off. To turn the icemaker on, press the MENU button and
continue pressing the button until the ICE option has been scrolled to.
Press the UP and DOWN buttons to turn the icemaker on or off. When the cubes are frozen, the icemaker
motor will turn the ice cube tray and twist the tray causing the ice cubes to dislodge and fall out of tray. The
tray will then return to its normal position and refill with water.
Note: If the FC is above 32ºF or ice bin is full, or has been removed, or fitted the wrong way around, the
icemaker will not operate.
3.2 Information About The Icemaker
• The temperature of the FC needs to reach 14ºF before the icemaker commences to operate.
• When first switched on the icemaker carries out a harvest with no water in the ice tray.
• Once the ice tray resumes its normal position the water will fill the tray. At this stage it will calculate the
amount of time taken to do a cycle and then flips. After this point it will run normally calculating the amount
of time for each batch. The rate of production will depend on the temperature of the freezer and will not
operate if the temperature is above 14º F.
NOTE: If the temperature is above 32ºF the ice/water tray will sit in this position and will not turn to
dispense.
• The cubes will be ejected from the mould into the ice bin.
It is suggested that the ice cubes are levelled with the ice scoop occasionally for maximum storage.
• The large and small freezer bins can be rotated if a large amount of ice is required.
3.3 To Manually Force Icemaker

(Products before January 2009)
Press and hold down the MEASURED FILL + UP + DOWN buttons for 4 seconds. This will activate the
icemaker. Note: if the bins are removed to observe the icemaker operation, the icemaker will start to rotate.
However, if the bin lever device is in a down position the icemaker will not rotate. The lever-lock needs to be
either removed or pushed backwards for the icemaker to complete a full rotation.
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3.4 To Manually Force Icemaker

(Products after January 2009)
Press LOCK key first, then DOWN + UP keys and hold all three (3) keys for 4 seconds. This will activate the
NOTE: A forced harvest will operate without the product being down to temperature. If the harvest does not
work the sensor may be not connected or open circuit. The Icemaker sensor must be in circuit for a forced
harvest to work.
3.5 Ice Bin Full Sequence

When the ice bin is full the icemaker starts a sequence of testing to ensure ice harvest can continue. If the
icemaker senses the bin is full the motor resumes its normal position, 20 minutes later the testing sequence
commences until such time as the ice level is reduced by usage. The testing sequence happens every 20
minutes.
Bin in position
Bin lever – senses if there
is a bin in position or not.
If there is no bin, lever will

be in the down position as
shown.
Bin full of Ice

Lever sensing if ice bin is
full.
If bin is not full icemaker

continues rotation to eject
ice.
3.6 Safety First

• When first placed into operation, discard the first bin of ice as this will remove any impurities that may have
been in the water system.
• Do the same after vacations or extended periods when ice is not used.
• Ice cubes, when not used, will become cloudy, will shrink, and will taste stale. The ice bin will need to be
emptied and cleaned periodically.
• Avoid contact with moving parts of the ejector mechanism.
• Do not place fingers on the automatic ice making mechanism while the refrigerator is turned on.
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3.7 KEY PRESSES (Products before JANUARY 2009)

To activate any mode, certain combinations of key presses are required.
The key-presses are as follows. Key presses used by the service technician are those shown shaded.
Function Key Presses Action Press Time

Key Silent Mode Menu On/Off Hold down for 4
seconds
Key & Dispenser Menu + Measured fill On/Off Hold down for 2
Lock + seconds
Key Lock Menu + Measured fill On/Off Hold down for 4
+ seconds
Diagnostic Mode Menu + Up On Hold down for 4
+ seconds
Forced Defrost Menu + Down On Hold down for 4
+ seconds
Sabbath Mode Menu + Measured fill + On/Off Hold down for 4
Down seconds
+ +
Disable Filter Alarm Menu + Measured fill + Up On/Off Hold down for 4
+ + seconds
Show Off Mode Menu + Down + Up On/Off Hold down for 4
+ + seconds
Flowmeter Measured Fill + Down On Hold down for 4
Calibration + seconds
Filter Reset Measured Fill + Up Reset Hold down for 4
+ seconds
Force Icemaker Measured Fill + Down + Activates Hold down for 4
Manual Up once seconds
+ +
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3.8 KEY PRESSES (Products After JANUARY 2009)

To activate any mode, certain combinations of key presses are required.
The key-presses are as follows. Key presses used by the service technician are those shown shaded.
Function Key Presses Action Press Time
Key Silent Mode Up + Down On/Off Hold down for 4 seconds
Dispenser Lock Lock On/Off Hold down for 2 seconds
Key Lock Lock On/Off Hold down for 4 seconds
Diagnostic Mode Menu + Up On Hold down for 4 seconds
+
Forced Defrost Menu + Down On Hold down for 4 seconds
+
Sabbath Mode Menu + Down + Lock On/Off Hold down for 4 seconds
+ +
Disable Filter Alarm Menu + Up + Lock On/Off Hold down for 4 seconds
+ +
Show Off Mode Menu + Down + Up On/Off Hold down for 4 seconds
+ +
Filter Reset Up + Lock Reset Hold down for 4 seconds
+
Force Icemaker Manual Lock (First) then Down + Up Activates once Press lock key first then
Down & Up keys and hold all
+ + 3 keys for 4 seconds
3.9 Temperature settings

PC Setting
32 o F 32.9oF 33.8oF 34.7oF 35.6oF 37.4oF 39.2oF 41oF 42.8oF 44.6oF 46.4oF
Colder Warmer
FC Setting
-5.8oF -5.80oF -4.0oF -3.1oF -1.3oF 0.0oF 1.4oF 2.3oF 4.1oF 5.0oF 6.8oF
Colder Warmer
Default factory settings are 37.4oF for the provision compartment and 0.0oF for the freezer compartment.
Note: Crowbar settings are PC is 24.8° F and the FC is –14.8°F. Temperatures shown are average
temperatures.
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3.10 Airflow
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4 DIAGNOSTICS
4.1 Diagnostics
A spanner symbol and LCD fault code will appear automatically if there is a fault in the temperature measuring
system, defrost system, fans or low ambient heater. (Refer diagram below)
When the PC door is opened an alarm will sound, the number of beeps also indicates the fault code. Pressing
any of the control buttons can deactivate these alarms.
Example: When a fault develops, the LCD fault code appears with the spanner.
After rectifying the problem, the fault code and spanner will disappear. Faults are only rectified when that
feature is used. So in the case of a defrost fault, the code will remain until a defrost is initiated and it is
successful.
4.2 Fault Codes

Fault Code 1
Reason: On the last power up, the power module failed self test.
Primary Action: Replace power module.
Fault Code 2
Reason: The previous 2 defrosts were aborted after 30 minutes.
Primary Action: Check defrost element assembly in the FC. If faulty replace.
Fault Code 3
Reason: The resistance of all the temperature sensors is outside the normal range. (> 45K
Ohms)
Primary Action: Check the 6-way RAST connector at the power module.
Secondary Action: Re-terminate the 6-way RAST connector.
Tertiary Action: Replace power module.
Fault Code 4
Reason: The resistance of all the temperature sensors is outside the normal range. (< 660
Ohms)
Primary Action: Check the 6-way RAST connector at the power module.
Secondary Action: Re-terminate the 6-way RAST connector.
Tertiary Action: Replace power module.
Fault Code 5
Reason: The resistance of the FC sensor is outside the normal range (> 45K Ohms).
Primary Action: Check the sensor connection at the power module.
Secondary Action: Replace the sensor.
Fault Code 6
Reason: The resistance of the FC sensor is outside the normal range (<660 Ohms).
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Fault Code 7
Reason: The resistance of the Evaporator sensor is outside the normal range (> 45K
Ohms).
Fault Code 8
Reason: The resistance of the Evaporator sensor is outside the normal range. (<660
Ohms)
Fault Code 9
Reason: The resistance of the PC sensor is outside the normal range (> 45K Ohms).
Fault Code 10
Reason: The resistance of the FC sensor is outside the normal range (< 660 Ohms).
Fault Code 11
Reason: The current measured for the ambient heater, PC fan and FC fan is lower than
expected.
Primary Action: Check the 6-way fan/LAH RAST connector at the power module.
Secondary Action: Re-terminate the 6-way fan/LAH RAST connector.
Tertiary Action: Replace control module.
Fault Code 12
Reason: The current measured for the ambient heater, PC fan and FC fan is higher than
expected.
Primary Action: Check the 6-way fan/LAH RAST connector at the power module.
Secondary Action: Re-terminate the 6-way fan/LAH RAST connector.
Tertiary Action: Replace control module.
Fault Code 13
Reason: Low ambient heater is drawing less current than expected. Either the heater or
wiring is open circuit or the heater is faulty.
Primary Action: Check wiring and connections at both heater and power module.
Secondary Action: Check low ambient heater resistance. If not within limits, replace.
Fault Code 14
Reason: Low ambient heater is drawing more current than expected. Either there is a
short in the heater, or the heater is faulty.
Primary Action: Check wiring and connections at both heater and power module.
Secondary Action: Check low ambient heater resistance. If not within limits, replace.
Fault Code 15
Reason: PC fan is drawing less current than is expected. Either the wiring is open circuit
or the fan is faulty.
Primary Action: Check PC fan wiring and connections at both fan and power module.
Secondary Action: Check fan. If faulty, replace fan.
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Fault Code 16
Reason: PC fan is drawing more current than is expected. Either the wiring is shorted or
the fan is faulty.
Primary Action: Check PC fan wiring and connections at both fan and power module.
Secondary Action: Check fan. If faulty, replace fan
Fault Code 17
Reason: FC fan is drawing less current than is expected. Either the wiring is open circuit
or the fan is faulty.
Primary Action: Check FC fan wiring and connections at both fan and power module.
Secondary Action: Check fan. If faulty, replace fan.
Fault Code 18
Reason: FC fan is drawing more current than is expected. Either the wiring is shorted or
the fan is faulty.
Primary Action: Check FC fan wiring and connections at both fan and power module.
Secondary Action: Check fan. If faulty, replace fan
Fault Code 19 Reserved.
Fault Code 20
Reason: Flapper heater current low.
Primary Action: Check the Molex connections for the flapper heater.
Secondary Action: Check the resistance of the heater. If open circuit, replace the heater.
Fault Code 21
Reason: Flapper heater current is high.
Primary action: Check for short circuit of the heater. If faulty, replace the heater.
Fault Code 22
Reason: The resistance of the PC sensor 2 is outside the normal range
(> 45K Ohms). Temperature PC2 sensor cold.
Primary Action: Check the connection at the module. Check the resistance of the sensor.
Fault Code 23
Reason: The resistance of the PC sensor 2 is outside the normal range
(< 660 Ohms). PC 2 sensor hot.
Primary Action: Check the connection of the sensor at the module. Check the resistance of the sensor.
Fault Code 24
Reason: The resistance of the ice tray sensor is outside the normal range
(> 45K Ohms) Sensor cold.
Primary Action: Check the connections of the sensor at the module. Check the resistance of the
sensor.
Fault Code 25
Reason: The resistance of the ice tray sensor is outside normal range.
(< 660 Ohms). Sensor hot.
Primary Action: Check the connections of the sensor at the module. Check the resistance of the
sensor.
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Fault Code 26
Reason: Icemaker motor timed out
Primary Action: The icemaker gearbox is not returning to the start position and ends signal to controller.
Secondary Action: Check the gearbox, and if faulty, replace.
Fault Code 27
Reason: Icemaker motor current high.
Primary Action: Check motor for obstruction. Check wiring at both the icemaker gearbox and the
power module.
Secondary Action: Clear obstruction. Test motor operations. Check the gearbox motor resistance. If not
within limits, replace motor.
Fault Code 28
Reason: Icemaker solenoid current high.
Primary Action: Check the connections to the solenoid. Check the resistance of the solenoid.
Secondary Action: Correct loose connections. Replace the solenoid if faulty.
Fault Code 29
Reason: Icemaker solenoid current low.
Primary Action: Check the connection to the solenoid. Check the resistance of the solenoid.
Secondary Action: Correct loose connections at the module or the water valve. Replace the solenoids if
open circuit.
Fault Code 32
Reason: Solenoid driver 1 has failed. If this happens the water dispenser will still be
operating, however, as Solenoid Driver 1 has failed the product has reverted to
Solenoid Driver 2 to dispense water. Fault code 32 will be displayed to make the
customer aware of the fault.
Primary Action: Check the solenoid resistance. If not within limits, replace the solenoid. If OK, replace
the display module if the problem still present.
Fault Code 33
Reason: Solenoid driver 2 has failed. The module has detected a fault with Solenoid
Driver 2; however, Solenoid Driver 1 may still be operational and the water dispenser is
still working.
the display module.
Fault Code 34
Reason: Both Solenoid Drivers 1 and 2 have been detected to have a fault.
the display module.
Fault Code 40
Reason: Icemaker solenoid Transistor 1 Short Circuit. A transistor on the controller that drives
the icemaker solenoid has failed. This could be as a result of a fault in the solenoid.
Primary Action: Check the solenoid resistance. If not within limits, replace the solenoid. Check the
wiring and connections at the solenoid and the module. If OK, replace the control
module.
Fault Code 41
Reason: Icemaker solenoid transistor 2 Short Circuit.
Primary Action: Check the solenoid resistance. If not within limits, replace the solenoid. Check the
wiring and connections at the solenoid and the module. If OK, replace the control
module.
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4.3 Icemaker Fault Codes

If a fault should develop with the Ice Making system, a LED will illuminate on the ice making PCB, which is
attached to the power module. The LED is visible from the back of the product; hence the product must be
wheeled away from the wall to view the fault codes. The number of LED flashes represents the fault code with
the icemaker itself.
Code Fault
0 (No LEDs) No fault
1 Motor timeout
2 Motor Current High – motor obstructed
3 Temperature sensor too hot
4 Temperature sensor too cold (or open circuit)
5 Water solenoid – current high
4.4 Icemaker Display Faults

If a fault has occurred relating to the display board, the fault code will show on the display just like any other
fault. The fault history is a tool to view intermittent faults.
Note: There will be no alarm/beeping if these faults occur.
Code Fault
F30 No display signal received (Shorted or Broken wire)
F31 No display signal received (shorted or broken wire) clock or data line.
Additional Fault Codes
F32 Solenoid Driver 1&2 (transistor) has failed. Or the solenoid has failed
F33 Solenoid Driver 2 (transistor has failed
F34 Both Solenoid Drivers have failed
Additional fault codes have been added to the display module in order to detect water leaks or continual flow
of water from the dispenser should a fault appear. Previous to these changes the software only counted water
flow when the solenoid was on. The new version of software (V1.067) now counts water flow when the water
valve is on or off.
Fault Code 32, 33 and 34 initial detection.

The first time this fault is detected there are two possible scenarios of how the customer/user will see it
happen.
Possibility 1
1. Dispense water
2. Remove glass/cup
3. Water continues to dispense for 5 seconds
4. Fault is detected
5. Water stops
6. After a certain period of time the display will show the customer/user what the fault code is.
Possibility 2
1. Dispense water
2. Remove glass/cup
3. Water stops
4. Fault is detected 5 seconds after the cup is removed
5. Water stops
6. After a period of time the display will show the user what the fault code is.
If both solenoid drivers fail and/or the water valve fails.

1. Dispense water
2. Remove glass/cup
3. Water continues to dispense until water supply is turned off.
4. Fault is detected
5. After a period of time the display will show what the fault code is.
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4.5 Testing Icemaker Sensor

The icemaker sensor is located on the bottom of the ice cube tray. The testing is carried out at the power
module.
Icemaker sensor located under

insulated pad
Sensor Insulator
• Disconnect the refrigerator from the power supply.

• Remove the power module from the product.
• Remove the 11-pin RAST connector from the icemaker PCB.
• The two white wires (Between Pin 10 & Pin 11) at the end of the RAST connectors are the sensor wires.
• Testing of the sensor should be in a known stable temperature, such as a glass of water full of ice cubes.
4.6 Icemaker Sensor Resistance Table

Temperature Resistance
°C °F (K Ω ± 5%)
-30.0 -22 25.17
-25.0 -13 19.43
-20.0 -4 15.13
-15.0 5 11.88
-10.0 14 9.392
-5.0 23 7.481
0.0 32 6.000
5.0 41 4.844
10.0 50 3.935
15.0 59 3.217
20.0 68 2.644
25.0 77 2.186
30.0 86 1.817
35.0 95 1.518
40.0 104 1.274
45.0 113 1.075
50.0 122 0.9106
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4.7 Testing Icemaker Motor

Testing of the icemaker motor is carried out at the power module.
Note: Before any testing is carried out ensure the product has an ice bin in place and the icemaker arm
is in the down position.
Procedure:
• Remove the power module to expose connectors.
• Remove the connector from the Icemaker PCB.
• Check the resistance of the motor between pins 5 & 6 – Resistance should be 35Ω +/- 5%.
• Check the tact switch continuity between pins 4 & 7 – The switch should be closed.
Note: To identify pin numbering, Pin 10 and 11 are White wires
Tact switch continuity –

Pins 4 & 7 Motor - Pins 5 & 6
Pins 10 & 11
4.8 Water Valve Testing

The water valves are located in the unit compartment.
• Remove the connector from the valve.
• Resistance of the water valves is 14 Ω± 5%
When testing for voltage at the ice or water valve:

• Remove the connector from the water valve.
• Place meter probes into the connector of the valve that is faulty (ice valve or water dispenser valve).
• Reconnect the refrigerator to the power supply.
• Place a glass into the dispenser to operate the valve (for water dispenser valve only).
• Place the product into a forced harvest (for icemaker only).
The voltage at the connector (once disconnected from the valve) should be 12 volts DC. Care should be taken
not to damage the connector or wiring.
4.9 Testing of flow Meter (Products before January 2009)

The flow meter cannot be tested electrically. If a fault occurs where the flow meter is suspected to be faulty,
the Flow Meter Calibration procedure (refer to Section 0 Flow Meter Calibration) is to be followed, and if after
the procedure has been followed the fault still exists, replace the flow meter.
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5 DIAGNOSTIC MODES
5.1 Diagnostic Mode
To enter diagnostic modes, press and hold the MENU and UP button for 4 seconds. The first display shown is
the PC temperature as shown in Diagram A. The actual temperature of the PC is shown.
Note:- Temperatures shown on display are in Degrees Centigrade
(Temperature Conversion Table on last page)
Diagram A
PC Sensor Temperature is 4° C (39.2° F).
Press UP button once more – FC temperature is indicated Diagram B

Note: 12.0 min shown, indicates the temperature of the FC sensor is -12º C (53.6° F)
Diagram B
FC Sensor Temperature -12° C (53.6° F)

Press UP button once more – Defrost sensor temperature is indicated Diagram C.
Note: 18.0 min shown, indicates the temperature of the Defrost sensor is -18º C (0.0° F)
Diagram C
Defrost Sensor Temperature -18° C (0.0° F)
Press UP button once more – Input/Output status Diagram D

IO shown indicates the product is in input/output status. The LCD that are highlighted indicates what
components are on.
Note: When the PC door is opened the backlight will turn off. The LCD for the FC or PC door will come
on when either door are opened.
Diagram D
Input/Output Status
Press UP button once more – Spare. The LCD will display 87.5, which is the software maximum temperature
and is not in use for this product.
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Diagram E
Spare
Press UP button once more – Spare. The LCD will display 87.5, which is the software maximum temperature
and is not in use for this product.
Diagram F
Spare
Press UP button once more – Fault History

HOO shall be highlighted. If there is a problem with the display PCB Fault code F30 or F31 shall be
highlighted.
Diagram G
Fault History
To exit the diagnostic mode, press the MENU button. If not terminated manually, diagnostic mode will time out
and go back to default display after 5 minutes.
Note: The door alarms do not operate when the appliance is in diagnostic mode.
5.2 Input / Output Status

To enter input / output status:
• Press and hold the MENU button, then press the UP button for 4 seconds. This enters Diagnostic mode.
• Press the UP button three times. The current input /output status will be displayed.
If a device is on or a door is open, the respective LCD will be on.

Return to normal operation by pressing the MENU button.
Note: Only the first 6 LCD’s are used. The last 5 are not used.
Input/Output Status
Upper door open
Lower door open
Compressor On
Defrost heater on PC Fan on

FC fan on when Low Ambient heater on
door is closed. Light on
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Example.
• The Compressor is on
• The FC fan is on
• The PC fan is on
Note: In I/O mode the illumination of the LCD will turn off if the PC door is opened.
5.3 Fault History

The Fault History will indicate the last fault that occurred with the product, however, this will only be displayed
for a period of 4 days, after which can only be accessed through a download.
It will also indicate if there are any faults with the display board. If an icemaker display fault has occurred,
these will be indicated by fault codes F30 or F31. (Refer to Section 2.3 Icemaker Display Faults.)
Note: This is fault history and may not necessarily be a current fault.
5.4 To Manually Force A Defrost

While pressing and holding the MENU button, press the DOWN button for 4 seconds. Note that there will be a
delay of two (2) minutes before the element starts to heat after going into this mode. This is known as the
warm up time.
5.5 To manually Force a Harvest
(Products before January 2009)
Press and hold down the MEASURED FILL + UP + DOWN buttons for 4 seconds. This will activate the
(Products after January 2009)

Press LOCK key first, then DOWN + UP keys and hold all three (3) keys for 4 seconds. This will activate the
NOTE: A forced harvest will operate without the product being down to temperature. If the harvest does not
work the sensor may be not connected or open circuit. The Icemaker sensor must be in circuit for a forced
harvest to work.
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5.6 LCD Display

When the PC door is opened the backlight of the display will turn off and the functions will not operate i.e.: the
water dispenser will not work and temperature setting etc cannot be altered.
However, if the door is left open for 5 minutes the interior light will turn off and the alarm will sound at this point
the display will start working and all functions will be operative.
Bin lever in down position - when in this position

icemaker will not rotate/harvest.
5.7 Data Download

To place the product into download mode, press and hold the MENU button, then press the UP button for four
seconds, then press DOWN button.
Once the product is in a download mode, either of the LEDs can be used. Place the download pen towards
the LEDs and start the download. The display will have the letters “dl” signifying product is in a download
mode.
Diagram H
6 WATER DISPENSER
6.1 Pressure Dispensing Pad
This pad is located at the rear of the dispensing area, and used to dispense water. Water can be dispensed
using a measured fill option on the display, or free flow. The display will light up and the water fill icon will
appear when the water is dispensed.
The dispenser will not operate while the PC door is open.
6.2 Initial Use

Press the glass or container into the pressure-dispensing pad.
Note: Pressing very hard against the water dispensing pad will NOT make the water dispenser operate
any faster or produce greater quantities of water.
Initially allow approximately one-minute delay from when the pressure-dispensing pad is pushed until the
water is dispensed. While the tank is filling no water sign will appear.
It is important to flush the tank discarding around 3 litres of water immediately after the first fill. This may also
be necessary after extended periods of non-use.
6.3 Measured Fill Use (Products before January 2009)
Select the desired amount to be dispensed.
Activate the pressure-dispensing pad to start dispensing.
Water flow will stop when either the pre-selected amount has been dispensed, or the dispensing pad is
released.
During measured fill, the amount of water dispensed will be counted and displayed on the screen.
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6.4 To change Measured Fill. (Products before January 2009)

Press the MEASURED FILL button. The default quantity is 250 mls/8flozs.
To change the quantity, press the MEASURED FILL button again. This will change the quantity to
300mls/10flozs.
Pressing the button once more will change to the jug icon 1litre/1quart.
The water-dispensing icon will animate when the water is being dispensed.
Note: After dispensing, the measured fill will return to its default position of 8flozs.
6.5 Water Filter and Cartridge

The product is supplied with a water filter and cartridge. It is recommended that the filter be mounted in a
vertical position. Where the filter is positioned is up to the customer.
The replacement icon will appear and blink when the filter needs to be replaced. This is approximately every 6
months.
6.6 Changing The Water Filter

• As the filter has an auto cut out for the water there is no need to turn the water off.
• Grasp and firmly twist the cartridge in an anticlockwise direction (to the left when installed in the
recommended orientation).
• Pull the cartridge away from the filter head (down when installed in the recommended orientation).
• Discard the old filter.
• Remove the protective cap on the spigot on the head of the new cartridge.
• Push the cartridge upwards towards the head while rotating it in a clockwise direction. (To the right when
installed in the recommended orientation.)
• Reset the filter icon on the display (this will be set to remind the customer the filter is due to be replaced.)
6.7 To Reset Filter Icon

• Press the LOCK and UP button for 4 seconds to reset the “Filter monitor”.
Note: Do not reset the monitor before the filter is changed, or monitoring will be inaccurate.
6.8 To Disable Filter Alarm

Disable the alarm if no filter is to be fitted.
• Press and hold the LOCK button, and press and hold the MENU and UP buttons for 4 seconds to turn this
feature on/off.
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6.9 To disable the filter Alarm - Products before January 2009)

Press and hold the MEASURED FILL button, and press and hold the MENU and UP buttons for 4 seconds to
turn this feature on/off.
6.10 Flowmeter Calibration/ Measured Fill Calibration - (Products

before January 2009)
This calibration is to be carried out when the set quantities may be under or over the default settings.
Example: Default setting is 250 mls/8fl ozs, however only 200 mls/7fl ozs is being dispensed.
Press and hold the MEASURED FILL button, then press the DOWN button to enter the calibration mode.
100 CAL will be displayed in the MEASURED FILL window.
The 100 display is a percentage. It can be increased by using the UP button, or decreased by using the
DOWN button.
6.11 To disable Filter Alarm (Products after January 2009)

Press and hold the MENU + UP + LOCK buttons for 4 seconds to turn this feature on/off.
6.12 Noises
Ice and water into the Active Smart products introduced some unfamiliar sounds, which are normal. The
noises are difficult to hear and may not be heard during the day but during the night may sound louder.
Cracking Noise
The ice cracking is due to the ice tray being twisted to loosen the ice cubes in the ice tray.
Humming.
There will be a low humming noise when the ice tray motor/gearbox rotates the tray to flip the ice cubes from
the tray.
Clunking Noise.
Ice falling into the ice bin may initially make a noise then disappear. The reason for this is that there is no ice in
the bin but as the bin fills with ice the noise lessens.
Water Filling
After the ice trays bins empties and returns to its normal position the water valve comes on to refill the tray, the
noise will be a hissing or water running noise. How often this noise appears will be dependent on time the
water takes to reach freezing temperature.
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7 WIRING DIAGRAMS
Ω Ω
Ω Ω
Ω Ω
Ω Ω
Ω
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8 PROBLEM SOLVING CHECKLIST

Problem Possible Causes What to do.
Icemaker makes Normal icemaker operation. Refer to normal operating noises.
unfamiliar sounds or
seems too loud.
Automatic Icemaker Icemaker has not been switched on Switch on icemaker
does not work
Bin is in the wrong way or no bin at all Place bin so scoop is on the right hand side.
Ice bin sits directly under icemaker on top left
hand side of freezer.
Water supply turned off or not Connect to water supply or turn water on.
connected
Freezer compartment not working Icemaker will not operate if temperature of FC is
above 14º F. Refer diagnostics and rectify.
Icemaker sensor Sensor out of range
Sensor open circuit
Bad connection to PCB
Water pressure too low Check water pressure
Water line/squashed. Check water lines for kinks/ squashed
Filter clogged Water filter may need replacing.
Ice cubes have odour Unsealed packages may be transmitting Old cubes need to be discarded.
/taste odour/taste Ensure food packaging is sealed.
Interior of freezer needs cleaning Ice storage bin needs to be emptied and
washed.
Refrigerator requires cleaning.
Poor taste from incoming water Filter may need changing.
If no filter has been installed, filter may need to
be installed.
Slow ice cube freezing Door may have been left ajar. Check door closing to identify any potential
causes (Gasket sticking, door closing hook)
Freezer compartment too warm Check PC and FC settings
Check temperature of FC and download if
required for any potential reasons for poor
temperatures. (E.g. Excessive usage)
Water has poor Refrigerator not used for extended Dispense 3 Quarts of water so fresh water
taste/odour period. supply is replenished.
Water dispenser does Water supply turned off or not Press dispenser for 2 minutes to remove trapped
not work and/or connected. air from water line and to fill the water system.
icon flashing.
Supply line may be blocked. On first Check supply for kinks or leaks.
installation there may be air in the water To remove air, run a litre or a quart of water
system through the dispenser.
Filter may be blocked and needs Replace filter
replacing
Dispenser lock activated Hold down the Lock button for 4 seconds.
Water frozen in tank Check the setting of the PC and FC and increase
if necessary.
Check download to review excessive usage and
cycle of cabinet.
Water in first glass is Water dispenser not used for extended Allow 24 hours for water to cool to set
warm periods. temperature.
Tank capacity used recently Allow water time to cool.
Filter warning Filter needs replacing Replace filter as soon as possible.
icon is flashing
Wet ice/ice clumping Low water pressure Check pressure-reducing valve.
Check for low pressure.
Filter blocked Replace filter
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9 SERVICE PROCEDURES
Safety Considerations
CAUTION
ALL TERMINALS AND INTERNAL PARTS SHOULD BE TREATED AS LIVE.
ALL SERVICING SHOULD BE CARRIED OUT WITH THE REFRIGERATOR

DISCONNECTED FROM THE POWER SUPPLY.
COMPONENT REPLACEMENT
9.1 Icemaker PCB Replacement
• The icemaker PCB is fitted to the outside of the power module.
• Remove the power module from the unit compartment.
• Using a flat bladed screwdriver, lever the PCB cover from the power module.
Note: Care should be taken as too much pressure may cause the clip on the cover to break.
• Remove the RAST connector from the icemaker PCB and remove the PCB.
• Refit in reverse order.
9.2 Icemaker Unit Replacement

• Remove all baskets/trays from the freezer.
• Remove left hand side rail supports.
• Remove the clip and insulation pad holding the icemaker sensor from bottom of the ice tray.
• Remove the sensor from under the icemaker tray.
• Place fingers at the rear of the icemaker and with a brisk downward motion pull the icemaker from
the roof of the freezer.
Note: Both front and rear clips should have dislodged. If only the rear clip has dislodged,
place fingers in the front of the icemaker and once again briskly pull the icemaker down.
• Disconnect the icemaker harness.
9.3 Refitting Icemaker

• Refit the sensor to the underneath of the icemaker tray.
• Refit the wiring connector.
• Place harness into the groove on the edge of the body of the icemaker.
• Locate the clips and align the icemaker to the clips.
• With an upward pressure, re-clip icemaker.
Note: If either front or rear clips do not re-clip, further pressure will need to be exercised to re-
clip the icemaker.
9.4 Icemaker Temperature Sensor Replacement

• Remove the icemaker (refer to Section 4.1.2).
• The sensor wires are to be cut as close to the sensor as possible. Strip the wires back (10mm) on
the new sensor and on the wiring in the cabinet to allow the wires to be soldered together.
• Place heat shrink onto both wires of the sensor.
• Solder the wires, slide the heat shrink over the joints and heat the joints.
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9.5 Water Valve Replacement

• Ensure the water is turned off at supply tape.
• Pull the product away from the wall to access the rear of the product.
• To remove the water tube from the water valve, push the inner part of the clip inwards and hold
down while pulling the tube from the valve. Drain the water (approximately 1½ litres) into a
container.
• Remove the RAST connector from the water valve.
• Remove two screws holding the valve to the back wall of the unit compartment.
• Refit in reverse order.
9.6 Display Module Replacement

The display module is located on the front of the door.
To remove the module:
Step 1
Disconnect the refrigerator from the power
supply.
Push the tabs upwards and gently pull the panel

forward once the tabs release.
A small screwdriver or key may need to be used

to dislodge the tabs from the housing.
Step 2
Two locating pins on the base of the front panel Locating pins
hold the housing at the bottom.
Note: The housing cannot be removed as
wiring looms prevent the housing being
removed.
Step 3
Disconnect the RAST connectors from the
module.
Pull the two bottom tabs forward.
Remove the module.
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Step 4
Refit in reverse order.
Ensure the wiring is placed and clipped into the

correct position.
Ensure the flow meter and water hose are in the

correct position prior to clipping the panel into
position.
If necessary, replace the water hose between the

flow meter and the dispenser.
9.7 Water Dispenser Pad Replacement

• Remove the module (refer to Section 8.1.6).
To remove the pad, lift the sensor pad upward.
To refit the sensor pad, ensure the retaining clip

is as shown.
Refit in reverse to above procedure.
9.8 Removing Water Tank

• Turn the water off at source.
• Remove all shelves.
• Remove the PC duct cover and PC Sensor from duct cover
• Unclip the water reservoir cover from the cabinet liner.
• The reservoir is removed by sliding a flat bladed plastic putty knife or spatula on top of the tank,
and with a folding motion of the spatula, lever the tank lip from the LH side to the RH side until clip
is lifted from liner and the tank is removed.
Diagram A – tank in position
Diagram B Fit spatula on the

RH side of lip and move to RH
side until unclipped.
Diagram A Diagram B
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• Remove water tubes from tank.
Hoses are accessible once tank is removed.
9.9 Refitting Water Tank

• Place the bottom section of the tank onto protrusion on PC liner (Refer Diagram C and D)
Diagram C Diagram D
• Push the tank towards the rear of the liner until top lip is clipped into position.
• Refit cover (as per Diagram E).
Diagram E
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• Fit duct insulation and duct cover

• Fit PC sensor into PC cover.
• Replace shelves and crisper.
• Turn water on and flush out system until all the air has been removed from water tank (refer
Diagram F).
Diagram F
New PC sensor position
Note: When replacing door ensure the collets are refitted and the product is water tested after
completion of repair.
9.10 Replacement of PC Door (Manufactured after May 2007)

1. Disconnect the refrigerator from the power supply.
2. Remove the top hinge cover to expose the wiring and water tubing.
3. Disconnect the edge connector.
4. Remove the left hand collet locking clip from the John Guest Fitting. (Refer Photo 0)
Collet Locking clips in

position – remove left hand
clip to remove door.
5. Once the clip has been removed, push the collar in to remove the water tube.
6. Remove the top hinge cover and hinge.
7. Remove the water tube and wiring from the guide.
8. Remove the door.
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9. Remove the door dispensing pad, wiring and water tube from the old door and refit all
components to the new door.
10 Reassemble in reverse order.
9.11 Replacing PC Door (Manufactured before May 2007)

(Without John Guest fitting under top hinge cover).
• Turn the power off to the refrigerator

• Turn off water (if connected).
• Remove the hinge cover.
• Disconnect the RAST connector.
• Remove the top hinge.
• Remove the LCD display and disconnect the bottom hose off Flow meter
Push collar up and hold up.
Pull water tubing out Collar
Remove screw from door.
Remove the hose and wiring harness from

guide.
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Turn guide 90º to door to remove guide from

housing
Remove hose from door conduit.
Fit harness to bullet supplied

with replacement door and
tape harness to bullet
Note this is required to pull the

harness through the conduit.
Ease bullet into conduit and

draw harness out of door.
Once the harness is removed from the door, remove the old door from the cabinet.
9.12 Fitting a new door
• Fit the new door to cabinet.
From the harness RAST connector measure
300 mm (12 inches) and place a mark on the
harness.
The mark on the harness is to be placed in the

middle of the guide.
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Push hose through the guide until the hose

equals the same length of the harness
Note by connecting the harnesses makes the

measuring easier.
Using the bullet, place the RAST connector and

hose as shown.
Feed the harness and hose through the door

conduit.
Fit the hose to the Flow Meter. The hose may

need to be trimmed on the end to prevent leaks.
Reassemble top hose and LCD display.
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Ensure water tubes are clipped into position

correctly
Flow meter wiring is fitted behind flow meter to

display panel is correctly fitted.
Refit LCD housing ensuring wiring harness is

firmly in the is not preventing.
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Refit guide to hinge – ensure tab lines up with

cut out
Refit screw to hinge plate
Fit hinge cover
Note: If the original water tube is to be refitted, check the end of the tube for any damage and if
the tube has small pieces of plastic protruding, cut ¼ inch of tube from the end. This should
be carried out with a sharp bladed knife.
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10 ICE & WATER COMMON COMPLAINTS

The following are common complaints/problems/concerns regarding water and ice, which may or
have occurred. Explanation for these faults is given for the serviceman to better deal with customers
having concerns.
10.1 Sublimation
When ice is not being used on a continual basis, cold dry air from the evaporator passes over the ice,
causing the ice to dehydrate (evaporate, moisture is removed) and the ice will slowly disappear.
10.2 Ice Sticking Together

If the FC door is left open for an extended period or the ice bin is removed and allowed to warm up,
the customer may find the ice cubes sticking together in the bin to form a large block.
Where a large block of ice is formed, the block will need to be removed to start the ice making
process again.
Another reason for large blocks of ice can be due to water leaking from the fill tube onto the ice tray
and overflowing the mould, check for leaking diaphragm in the water inlet valve.
10.3 Discolouration / Metallic Taste

Where the water or ice cubes are discoloured, they should not be used. If the water is a greenish-
blue colour the reason for this happening is copper oxide. This is not a common fault but may
happen where the water supply to the house is in a copper pipe but for whatever reason the pipe is
not earthed. To overcome this problem, the pipe work should be earth bonded to the earth of the
house.
10.4 Bad Taste

Any fresh food, which is not sealed or wrapped when placed into the freezer, may contaminate the ice
with the taste of the unwrapped foodstuff. The ice will need to be thrown out and the ice-making
process started again. The customer must be advised to wrap all foodstuffs.
10.5 Ice Appears Cloudy

This problem occurs when air or air bubbles are in the water, which normally happens in the early
stages and will disappear with use.
10.6 Particles In Ice And / Or Water

This is normally due to a new filter where carbon dust in the new filter needs to be flushed out of the
system. The particles are harmless and safe for consumption; however, customers are advised to
flush the system of three (3) Quarts of water at every filter replacement. (Refer to Use and Care
manual).
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11 TEMPERATURE CONVERSION TABLE

°C °F °C °F °C °F
-30 -22 0 32 30 86
-29 -20.2 1 33.8 31 87.8
-28 -18.4 2 35.6 32 89.6
-27 -16.6 3 37.4 33 91.4
-26 -14.8 4 39.2 34 93.2
-25 -13 5 41 35 95
-24 -11.2 6 42.8 36 96.8
-23 -9.4 7 44.6 37 98.8
-22 -7.6 8 46.4 38 100.4
-21 -5.8 9 48.2 39 102.2
-20 -4 10 50 40 104
-19 -2.2 11 51.8 41 105.8
-18 -0.0 12 53.6 42 107.6
-17 1.4 13 55.4 43 109.4
-16 3.2 14 57.2 4 111.2
-15 5 15 59 45 113
-14 6.8 16 60.8 46 114.8
-13 8.6 17 62.6 47 116.6
-12 10.4 18 64.4 48 118.4
-11 12.2 19 66.2 49 120.2
-10 14 20 68 50 122
-9 15.8 21 69.8
-8 17.6 22 71.6
-7 19.4 23 73.4
-6 21.2 24 75.2
-5 23 25 77
-4 24.8 26 78.8
-3 26.6 27 80.6
-2 28.4 28 82.4
-1 30.2 29 84.2
45

Fisher & Paykel ACTIVE SMART Refrigerator/Freezer Ice and Water Models E522BRXFDU, E522BRXU, E522BLXFDU, E522BLXU

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Service Manual

Downloaded from www.Manualslib.com manuals search engine

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FISHER & PAYKEL

ACTIVE SMART ICE AND WATER

Fisher & Paykel Appliances

COPYRIGHT © FISHER & PAYKEL LTD 2007 - ALL RIGHTS RESERVED

6 WATER DISPENSER ............................................................................................................ 29

1 ICE & WATER INTRODUCTION

1. Through-the-door water dispensing

• Water Piped to Door Through Door Hinge

2. External water inlet plumbing

3. External Water Filter

4. Automatic Ice Maker

5. New PC Temperature Sensor Position

6. New Display /Temperature Control location

7. Electronics Power Control Board.

Flow Sensor → Display Module ←→ Comms

Tact Switches → LCD Display

2 DISPLAY INTERFACE FEATURES

2.2 Display Interface Features (Products After January 2009)

2.3 Display Interface (Button Description)

MEASURED MEN DOWN UP

2.4 Display Interface Button Descriptions

Menu Down Up Lock

2.5 FEATURES (Products Before January 2009)

2.5.1 Icemaker On/Off

2.5.2 Freezer Chill Mode

2.5.3 Bottle Chill Mode

2.5.5 Measured Fill Water Dispensing

The amount of water dispensed is pre-selected.

2.5.6 Sabbath Mode

2.5.7 Key Silent Mode

Indicates the product is in Key Silent Mode.

To activate or deactivate, hold the MENU key for four (4)

2.5.8 Dispense Lock

2.5.9 Key Lock

2.5.10 Filter Replacement Alert

2.6 FEATURES (Products After January 2009)

2.6.2 Freezer Chill Mode

2.6.3 Bottle Chill Mode

2.6.4 Water Dispensing

2.6.5 Sabbath Mode

2.6.6 Key Silent Mode

To activate or deactivate – Hold the MENU button for four (4)

2.6.7 Dispense Lock

2.6.8 Key Lock

2.6.9 Filter Replacement Alert

3.3 To Manually Force Icemaker

3.4 To Manually Force Icemaker

3.5 Ice Bin Full Sequence

If there is no bin, lever will

Bin full of Ice

If bin is not full icemaker

3.6 Safety First

3.7 KEY PRESSES (Products before JANUARY 2009)

Function Key Presses Action Press Time

3.8 KEY PRESSES (Products After JANUARY 2009)

Dispenser Lock Lock On/Off Hold down for 2 seconds