INSITEOverview 2018
INSITEOverview 2018
INSITEOverview 2018
MR/HD Automotive provides access to the EPA 2007 and above on highway engines in North America and the Euro VI engines for Europe which
are listed below.
ISM - CM876 ISL9 CM2250
ISX - CM871 ISX12/11.9/15 CM2250
ISB - CM2150 ISX12 G CM2180 EJ
ISC - CM2150 ISB4.5 CM2350 B104
ISL - CM2150D ISB6.7 CM2350 B101
ISL G - CM218 ISL9 CM2350 L1010
ISB6.7 CM2250 ISX12/15 CM2350 X102/X101
ISC8.3 CM2250 Turbo Actuator Controller
Aftertreatment Diesel Exhaust Fluid Controller
MR/HD Plus provides access to all applications and engines except High Horsepower (HHP) engines.
Service Plus provides access to all engines and applications that INSITE supports.
Functionality Levels
Pro is the highest level of functionality that INSITE provides, which includes calibration download.
Basic functionality is read only and does not have adjustment or calibration download capability. 5
Licensing Information
– NOTE: Requires certification by Cummins distributor to obtain this type of license.
Lite provides all of the functionality of Pro except for calibration download capability.
RSGR/Industrial Pro functionality limits the access to Road Speed Governor parameters and Industrial Pro provide calibration download to Industrial
products only.
Basic functionality is read only and does not have adjustment or calibration download capability. 6
RP1210 Device Compatibility
Supported
– INLINE 7
• NOTE: INLINE 5 & INLINE 6 do work with INSITE, but are no longer supported
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Launching & Licensing
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Launching INSITE
After INSITE has been
installed, you should have a
shortcut icon on your desktop
that looks like .
Double-click INSITE shortcut.
An INSITE splash screen
should be displayed as shown
to the right.
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Launching INSITE
NOTE: This window must be closed if “Activate Licenses” is selected to allow licenses to activate properly. 9
Navigating INSITE™
Title Bar
Menu Bar
Tool Bar
View Bar
Selected Connection
Communication Status
Connection Status
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Launching License Configuration Tool (LCT)
Standalone utility to manage licenses
and counts for INSITE™ and can be
found several ways
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Activating Licenses
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Activating Licenses using Activation
Keys
Enter license activation keys manually, one at
a time
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Activating Licenses using QSOL Log In
If you have a Quickserve (QSOL) account and the licenses have
been registered to your QSOL ID, you can click on “Log In” button to
start activation.
– Any licenses already activated will not appear when logged in.
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Viewing Active Licenses & Counts
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Additional Resources
For additional information on other functions of LCT, please
view the tutorial videos using the links provided below.
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Configuring Options
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How to Configure Options in INSITE™
• In the menu bar, navigate to Tools > Options
• The Options dialog screen should appear
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Calibration Selection Options
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Connections Options
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File Options
Allows user to modify location
paths for saved items such
as…
– Calibration Logs
– Data Monitor/Logger Logs
– Exported images, templates and logs
– Imported images, templates and logs
– Inquire Data Extraction files
– Work Orders & ECM Images
– Templates
Default settings are recommended
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General Options
Start Up
– Display/Hide Splash Screen at launch
Toolbar
– Set display button size
– Display/Hide Tool Tips
Viewbar
– Display/Hide feature names
Key Switch Timer
– Enable/Disable
Fault Codes
– Set Auto Refresh rate
Reset INSITE to Cummins Default Settings
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Appearance Options
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Inquire Data Extraction Options
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Units of Measure Options
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User Manager Options
Enables a system
administrator to assign specific
access rights to individual
users and groups
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User Manager Groups Options
Add, remove or modify group
rights
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Users Options
Add and remove users
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Work Orders Options
Enable/Disable Work Order Mode
– Enabled is recommended
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ECM Multi-Level Security
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ECM Passwords
Most Cummins ECMs have 5 levels of
password capability
– Master
• Master password allows all writes, adjustments and resets
• If Master password is set, but not entered
– No Changes to ECM allowed
– Adjustment
• Master password must also be set
• Only allows changing ECM adjustments
• Features and parameters
– Reset
• Master password must also be set
• Only allows ECM resets
• Fault Codes & Trip Information
– OEM & OEM 2
• Master password does not need to be set
• Protects OEM specific parameters from adjustment
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ECM Password Removal (Zap-IT)
To remove ECM and OEM passwords:
– Select Tools> ECM Password Removal... on the menu bar. The
ECM Password Removal window will appear. This window is also
called the ZAP-IT window.
– Select the type of ECM Passwords to be removed.
– Select ZAP-IT. The ECM Password Removal Confirmation window
will appear.
– Select Yes and follow the prompts to remove the ECM passwords.
– The ECM Password Removal window will display the number of
counts remaining, if any.
– Select Cancel to close the ECM Password Removal screen.
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Adding New Connection
Click on connection
Select “Add New…”
Dialog box for ECM Connection
Wizard should appear as shown.
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Select appropriate connection.
– Auto Configure
• Automatically detects installed
datalink adapters
– RP1210 Adapters
• Manually configure the
datalink adapter connection
– Simulator
• Creates simulated ECM
environment using virtual
port
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Auto Configure will
attempt to detect
and connect to an
RP1210A
compliant adapter
This can take
several minutes
to complete
To cancel the
process, click the
Stop button,
otherwise let it run
until it completes
Auto Configure
process was
successful
Click on the Next
button to continue
Select the desired
adapter
configuration
Click on the Next
button to continue
RP1210 Adapters
Select desired vendor
Select desired adapter
– Ensure correct connection type is
selected (such as USB, Bluetooth,
Wireless, or COM port)
Select protocol
– Auto Detect, J1939 or J1708
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Simulator
Simulates connections to all
supported engines
– Almost full simulated tool functionality
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Simulator
– INSITE Integrated Simulator – Single Module
• Simulates single module set up
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Adding New Connection
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Adding New Connection
If desired, select
corresponding checkbox to
make connection active.
If desired, select
corresponding checkbox to
setup/add another connection.
Click “Finish”
NOTE: If another connection is not
being created and connection is
made active, the Connect to ECM
dialog box will appear after finish.
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Adding New Connections
Additional connections or simulators can be added by navigating
the Menu Bar
– Tools > Options > Connections
– File > Connections > Add New Connection…
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Selecting Connections
Select connection from
dropdown.
Connect dialog box should
appear after selecting desired
connection.
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Connecting to ECM
Use the left View Bar “Connect
to ECM” icon
Click on Tool Bar icon
From Menu Bar, click on Tools
Connect to ECM
Use keyboard key shortcut Ctrl+E
IMPORTANT NOTE: Always ensure
the desired adapter is selected
before attempting to connect to the
ECM
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Clicking “Connect” button will start
establishing datalink connection to ECM.
Fault Codes
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Fault Codes
Fault Codes window displays an engine's fault data
Each fault is represented by a Cummins fault code
Indicates a specific malfunction or abnormal condition within the controller, subsystem, or engine
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Additional data can be viewed for each fault code by clicking to expand the fault
Fault Information System
Fault Codes window
provides link to
troubleshooting information
Accessed by right-clicking on
a displayed fault and
selecting “Fault Trees
Troubleshooting Steps”
Right-click menu also allows
sorting and printing fault
codes
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Follow steps
accordingly in
troubleshooting
information.
Clearing Fault Codes
Fault codes can be cleared
by right-clicking in the fault
code window, selecting
Refresh All Faults, then
clicking All as shown.
A key cycle will be required
after clearing fault codes
Only fault codes marked
“Inactive” will be cleared.
Any fault codes marked
“Active” will re-display in
fault code window after key
cycle. (If the fault is still
present.)
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Data Monitor / Logger
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Data Monitor / Logger
Predefined and
Custom
Parameter
Groups
available to
allow common
monitors to be
selected quickly
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Ability to
select all
monitor
parameters
available or
select monitor
parameters
individually
Ability to view
minimum and
maximum
measured
values of values
read by INSITE
while the
parameters are
being monitored
Method to view or log live engine data at a user defined sample rate.
Monitor data:
• View selected parameters to display
• Start\Resume
• Pause
• Stop
Log data:
• Continuous logged data for each parameter selected and saved to a file for analysis
Snapshot:
Single data point logged for each parameter selected and saved to a file for analysis
Start Graphical Monitoring
Graphical Monitoring for up to six (6) parameters
Set Sampling Rate
User settings for parameter sample rate
Setup Event Marker
Used to setup event markers to mark events in log files
An event can be marked while logging in the main Data Monitor /
Logger screen, or when in Graphical Monitoring, by pressing the
spacebar
This provides the option to enable or disable the Event Marker as well
as providing the option to create comments for event markers
The Log file contains the Event Marker Description.
Data Monitor/Logger provides a means to View, Log or Snapshot live
engine data
Log and Snapshot files can be saved as a CSV or Tab delimited (.txt) files
for analysis in Excel
The Data Monitor/Logger appearance can be modified through Tools
Options to display data in a larger font
Graphical Monitoring
Graphical Monitoring is a
way to display, log, print,
and save data for up to
six parameters in a graph
Graphical Monitoring
visually monitors and
plots multiple parameters
into a graphical display
Graphical Monitoring also
supports importing
graphical logs and
playback of the log
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Data Monitor / Logger
Converting a Log file for external use:
– Generate a Log File
– Save the Log File
• INSITE prompts to save once Stop has
been selected in Data Monitor/Logger
• The log files or the snapshot files are
saved as Comma Separated Value (CSV)
files
• This file is saved to the hard drive in the
C:\Intelect\Insite\Logs Directory or to
the drive INSITE is installed
• User Comments can be added to the Log File
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Diagnostic Tests
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Diagnostic Tests
Displays tests
available for the
connected engine
Each engine supports
different diagnostic
tests
Select the desired test
and click the “Next”
button
Always follow the
directions of each
test carefully
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Advanced ECM Data
Displays the special features
available for the connected
engine
Each engine supports
different special features
Select the desired special
feature
Always follow the directions of
each feature carefully
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Features & Parameters
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Features & Parameters
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Available features and parameters
displayed are calibration based and
will vary by engine family
Parameters are a subset of features
Adjustable features and parameters will
be displayed with or icons
Selected features and parameters will
be displayed with the or icons
Some features and parameters may
be locked and are indicated by or
icons
To change a parameter, navigate to the desired feature
In the ECM Value column, enter or select the desired value
–The new value should be displayed in the ECM Value column and previous value will be displayed in the
Original Value column.
Once all changes are made, right click in the Features and Parameters window
and select Send To > ECM or click the “Send to ECM” buttonin the menu bar
Select OK in the Confirm ECM Adjustment window to confirm saving changes.
– Key cycle will be required after changes are saved to ECM
Features and Parameters for Multi-Module ECM(s)
When connecting to a multi-
module ECM you will see the
primary and secondary ECM(s)
in Features and Parameters.
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Features & Parameters
Limits can be viewed by selecting
“Limits” from the right-click menu within
the Features and Parameters window.
Limits will display the name as well as
both minimum and maximum limits
for the selected parameter.
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Calibration Selection
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Calibration Selection
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Calibrations are detected in INSITE when INCAL DVD icon
is displayed next to folder or drive
Adding Certification Codes
Certification Codes will need to
be selected prior to calibration
download being performed
initially.
– Right-click the engine name
– Select “Certification Codes”
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Add/Remove Certification Codes Add Selected
Adding/Removing Certification
Codes can be done in several
ways
– Select desired certification codes
from the list, then click the Add All
“Add/Remove Selected” button
– Click the “Add/Remove All” button
Remove Selected
Remove All
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Fleet Counts
A Fleet Count is not required when:
– Calibrating an ECM to a new ECM Code revision
– Superseding ECM Codes
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Performing A Calibration Download
Connect to ECM
Open Calibration Selection and select ECM\PDD button
If Auto-Detect is enabled, INSITE will automatically detect the calibration code
currently in the ECM.
If Auto-Detect is not enabled, locate desired calibration in Calibration Workspace
or other location (such as INCAL DVD or network drive)
– Requires downloading calibration from ECM Code Search in INSITE or through Quickserve
Select calibration
Right-click on calibration and select “Transfer to ECM”
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Click the Next button on the
Calibration Download Wizard
window
Review the System ID and
Dataplate information
– Dataplate information can be edited in
this window
– The Restore Original Values button
will undo all edits made
– The Save/Restore Adjustable Parameters
box is checked by default.
(Recommended)
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Performing a Multi-Module Calibration Download
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Performing A Calibration Download
Calibration Transfer progress windows
Turn off the key switch and click on the
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Performing A Calibration Download
OK button to continue
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Calibration Transfer Key
Switch progress message
Turn on the key switch
and click on the OK button
to continue
Calibration Transfer
Results window
Click the OK
button to continue
Calibration Transfer
Complete window
Click on the Next
button to
continue
Click on the Finish
button to close the
ECM Calibration
Download Wizard
Performing A PDD Calibration Download
Connect to ECM
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Autodetect will find
and select the
appropriate
calibration code for
the connected PDD
Right click the desired
calibration code and
select “Transfer To
Device” or select the
“Transfer to ECM” button
from the toolbar
On the Calibration
Download Wizard
click on the Next
button
On the PDD
Calibration window
select the device
to be calibrated by
checking the box
On the PDD
Calibration window,
when the “Reflash
is completed
successfully”
message appears,
click on the Cancel
button or Red X
button to close
the window and
continue
The ECM will
reconnect
automatically
ECM/PDD Code Search
ECM Code Search allows
checking for calibration updates
and reviewing calibration history
regardless of ECM connectivity
– When not connected to ECM, the
search box will appear to search for
calibration updates by manually
entering ECM or PDD Code
– When connected to ECM, you can
only check for calibration updates or
review calibration history of the
connected ECM
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Using ECM/PDD Code Search
Select desired option of ECM or PDD for searching for the calibration code
– ECM (Engine Control Module) or PDD (DEF Controller, Turbocharger Actuator, etc.)
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ECM/PDD Code Calibration History
On the ECM/PDD Code
Search window click on the
Calibration History button
Review the ECM Calibration
Revision History
Click on the Export button to
export the information to a .csv file
format
ECM/PDD Code Calibration History
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ECM/PDD Code Calibration History
On the Export window, click
the Save button to export
the Calibration History
On the Export window, click
the Cancel button to cancel
and close the window
Click on the OK button to
return to the ECM
Calibration History window
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ECM/PDD Code Search
On ECM/PDD Code Search
window, click on the Exit
button to close the window
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Work Orders
ECM Images
Templates
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Work Orders
A Work Order is the top level identifier that contains the ECM image(s).
– An image is a copy of the ECM data
– May contain multiple images
Work Orders can be used to…
– Identify a specific customer, vehicle or equipment
– Help track vehicle and equipment repair history
If Work Order Mode is enabled…
– Prompted to create “Initial” image when connecting to an ECM
– Prompted to create “Final” image when disconnecting from an ECM
“User” images can be manually created under the Work Order while
connected to an ECM
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Work Orders
Work Orders can be
created manually by right- Work Order pane
clicking in the Work Order
pane and selecting “New
Work Order” or clicking
“New Work Order” in tool
bar
If Work Order Mode is
enabled and an existing
compatible Work Order is
detected, INSITE will
prompt to select an existing
Work Order to use or
create a new Work Order
– If a Work Order is not detected,
INSITE will only prompt to
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Work Orders
create new Work Order
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Work Orders
Can be created manually by the user or automatically when Work Order Mode is enabled
When a Work Order is created, an “Initial” ECM image is also created by default
When connected to an ECM, only Work Orders compatible with that Engine Serial Number
will be displayed
All Work Orders can be viewed when not connected to an ECM
Recommended to always create a Work Order, preferably with Work Order Mode enabled
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Work Order and ECM Image names
are defaulted to a Date – Time format
– WO-20180131-145950 = 01/31/2018-2:59:50pm
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ECM Images
Right-clicking on an existing image also allows you to…
– Export
– Analyze
– Print
– Delete
– Send to Mail
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Emailing ECM Images
Right click on the desired ECM
Image
Select Send to Mail option
INSITE will open the default email
program and attach the files
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Exporting Images & Templates
Select desired Image or Template file
File > Export > Image(s) or
Template(s) or Select Export Image(s)
or Export Template(s) from right-click
menu of image or template
Click Save button to export
INSITE images can be exported as
the following file formats
– .EIF
• If exported image or template is intended for use on
another INSITE
– .CSV
• If wanting to view ECM image in Excel
– .TXT
• If wanting to view in plain text
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Importing Images & Templates
File > Import > Image(s) or
Template(s)
Right click on a Work Order and
select Import Image(s) or Import
Template(s)
Browse to and select
desired image or template
file
– Images must be in .EIF file format
– Templates must be in .ETF file format
The information is
displayed in
separate tabs
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Templates
Tool bar icon
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After a template has been created, right-click on the selected template to…
– Send to ECM
– Export
– Print and Print Preview
– Delete
– Edit
Template name and comments
can be customized at time of
creation or by going to
Properties in right-click menu of
selected template
ECM Template Editor
Allows users to edit
Features and Parameters
that can be modified in
an ECM Template
Report provided after sending to
ECM
Advises which parameters were not able
to be written to ECM
User can use this to setup the
vehicle accordingly
Trip Information
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Trip Information
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Trip Information continuously monitors and records engine operating data
that tracks engine and driver performance
Stored data can be viewed using INSITE™
– Live module
– Exported ECM Image
Parameters are grouped differently, according to the ECM
Not all ECMs list the same parameters
Allows the user to view ECM Values for multiple time periods
– Lifetime of the ECM
– Since the Trip Information was last reset
Trip Fuel Report will display all fuel related parameters for the above time periods
INSITE™ allows the user to print these screens
Trip Information
Trip Information may be
printed or print
previewed when
connected to the ECM
or Image
Tool Bar Printer Icon
File Print
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Trip Information > Trip Fuel Report
A Trip Fuel Report is a
condensed list of
fueling parameters
Available on any engine
that supports Trip
Information
Select Apply Custom Filter
from the Tool Bar or right click
in the Trip Information window
and select Trip Fuel Report
Trip Fuel Report can only be
Printed or Print Previewed from
this view
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Audit Trail
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Audit Trail
Tracks and records changes made to ECM
Tool ID (INSITE version)
User ID (tool instance)
Identifies type of ECM changes
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Inquire Data Extraction
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Inquire Data Extraction
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To open Inquire Data
Extraction click on
Inquire Data Extraction
on the view bar
On the pop up
message click the OK
button
Inquire Data Extraction
will close all open views
and disconnect from the
engine.
Used to quickly extract and
store ECM data
Reset selected parameters
in a connected engine when
no active faults or other
issues are present
Inquire Data Extraction is
typically performed while
fueling the vehicle
Extracted data is saved to a
‘CSV’ (Comma Separated
Value) file for future use
Click on the Connect button
to continue
1st Time Engine Data Extraction
Vehicle information Listed
Can be customized for easier
identification
Click on the Continue button
Data extraction
in progress
Data extraction
process complete
Click on the OK
button to
continue
Click on the
Options button to
view and set
options to
customize any
further data
extractions
From here connection
settings can be
changed
Reset operations can
be selected
The output file type Add Selected
Remove Selected
Remove All
Click on the OK
button to continue
Click on the
Connect button to
perform another
data extraction or
click on the Close
button to exit and
return to INSITE
The user will need
to reconnect to
the engine to use
INSITE
OBD Monitors
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OBD Monitors
The OBD system monitors
components that can affect the
emission performance of the
vehicle
If supported in the engine calibration
Displays a map of all available
fault codes with associated
monitor type and its readiness
status.
OBD Monitors are never
cleared from this view
User can refresh the view
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Expert Diagnostic System (EDS)
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Expert Diagnostic System (EDS)
Web-based diagnostic/troubleshooting tool
Designed to get to the most likely solution quickly
Based on technician feedback and historical service events
Integrated into INSITE to offer single session with connected ECM
Cannot be used in conjunction with Guidanz Web
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J1939 Datalink Messages
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J1939 Datalink Messages
J1939 Datalink Messages displays specific parameter group
numbers, and the information associated with those parameter group
numbers.
This feature allows the user to view information about specific J1939
messages.
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Guidanz Web (formerly CSS)
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Guidanz Web Integration
Integrates service information, diagnostic
solutions and associated administrative,
diagnostic, accessibility and repair
information based on prioritized fault codes
If you are using Guidanz Web, you will be able to
launch or return to INSITE from Guidanz Web
If you create a new Work Order image the
Guidanz Job order from Guidanz Web will be
populated in the Work Order image
Cannot be used in conjunction with Expert
Diagnostic System (EDS)
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Selecting Tools Prioritized Fault Codes allows you to see a list of
prioritized fault codes
Once the Send To Guidanz option is active, the user can click on this
option to send ESN (PSN), engine make and model, Work Order image file
name, and fault codes in prioritized order to Guidanz Web
INSITE will prompt you if the data was sent to Guidanz Web successfully.
Support
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How to Contact Cummins Care
Electronic Tools
Phone: 1-800-CUMMINS (1-800-286-6467), select option 2, then 3
Email: servicetoolsupport@cummins.com
Website: http://insite.cummins.com
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