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Agency Statement of Work (SOW) Template

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Agency X Statement of Work (SOW)


for Sample Company Z
Date:
[Created date]

Created by:
[Agency’s POC name and agency name]

Prepared for:
[Client name and company]

Document Title
Date
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Table of Contents:

● Project Overview / Intro


● Project Details
● High-Level Objectives & Deliverables
● Tasks, Milestones & Timelines
● Reporting
● Fees and Expenses

Project Overview / Intro


Use this section to describe the project at a high level: what the agency will achieve and
what the projected result should be at the end.

The introduction is where you identify the type of work to be done, whether it’s performing
a service or creating a product. This is also where you identify the two parties involved:
the client and the agency.

Project Details
Lay out the key details of the project, the project period and the main points of contact in
your agency and on the client-side.
Project Name:
Project Description:
Project Period: MMM DD, YYYY – MMM DD, YYYY
Primary Agency Contact: ● NAME
● EMAIL
● PHONE NUMBER
Secondary Agency ● NAME
Contact: ● EMAIL
● PHONE NUMBER
Primary Client Contact: ● NAME
● EMAIL
● PHONE NUMBER
Secondary Client Contact: ● NAME
● EMAIL
● PHONE NUMBER

High-Level Objectives
This part of the SOW is where you mention the reason you’re executing the project for
your client. Whatever the objective(s) is (it can be some sort of document or report,

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Date
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software, product, build, or all of the above), you need to have each item clearly identified
here.
1-
2-

Tasks, Milestones & Timelines


Projects can be very long and complex, which is why it’s important to detail them out over a
timeline with major milestones and tasks associated. It’s a way to help you monitor the
progress of the project to make sure it’s adhering to your planned schedule.
Brief Description of Services Start Date Due Date Service Fee Due

Milestone 1: Initial Upon Scope of $XXX.XX


Engagement Work Signature

Milestone 2: Start Project 10/10/2019 11/11/2019


Setup Lead Scoring 10/11/2019 11/11/2019 $XXX.XX
Build a Campaign Plan 10/11/2019 11/11/2019 $XXX.XX
Draft Content 10/11/2019 11/11/2019 $XXX.XX
Build Landing Pages 10/11/2019 11/11/2019 $XXX.XX

Milestone 3: Approval 10/11/2019 11/11/2019


Process
Approve all assets 11/11/2019 11/11/2019 $XXX.XX

Milestone 4: Launch 10/11/2019 11/11/2019


Send Promotional Emails 10/11/2019 11/11/2019 $XXX.XX
Schedule all social media 10/11/2019 11/11/2019 $XXX.XX
promotion

Milestone 5: Post - Launch 10/11/2019 11/11/2019


Analyze Results 10/11/2019 11/11/2019 $XXX.XX
Deliver Performance Report 10/11/2019 11/11/2019 $XXX.XX

TOTAL $XXX.XX

Reporting
Reporting regularly throughout the project is important to inform your client of how you
are progressing. Also, they are a good way to communicate whether the project’s on
schedule or not. Depending on how you customize them, there’s a wealth of data that
can serve a number of different audiences. So use this section to define what you will be

Document Title
Date
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reporting on, when and to who.

Reports Schedule
Website traffic breakdown and % change vs previous Monthly
New vs. total leads/contacts Monthly
Conversion rates Monthly
Social media engagement Monthly
Lead intelligence Monthly
Email performance Monthly
Blog performance Monthly
Performance against identified KPIs Monthly
All metrics as shared via monthly reports Quarterly
Changes in organic search engine rankings Quarterly
Effectiveness of individual offers/campaigns Quarterly
Discussion of new marketing initiatives to increase lead Quarterly
generation
Review of revenue generated, trends and ROI Quarterly

Fees and Expenses


Sample statement for this section of the SOW:

As complete and final payment for Services which has been completed and
delivered by Vendor to Partner and which has been accepted by Partner, Partner
shall pay Vendor:
$XXXX.XX

Agency Contact Signature: ________________________________


Date: ____________

Client Contact Signature: __________________________________


Date: ____________

Document Title
Date

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