HRM - Chapter 7
HRM - Chapter 7
HRM - Chapter 7
OBJECTIVES:
After this lesson, you should be able to:
1. Enumerate the different theories of wages;
2. Explain the significance of wages to the worker, labor and labor relations, to the natural
economy, and to society;
3. Discuss the procedures of a wage and salary survey;
4. Compare the procedures of a wage and salary survey; and
5. Deduce the advantages of the wage and salary structures.
The function of the payroll in a company is usually the wage and salary administration and it is carried
out by the Human Resources Department. The most important duty of the Human Resources is to set
wage scales high enough to attract better employees and contribute to the level of profitability that will
sustain continuous profitable operations. The level of pay must not impair profits, however.
Theories of Wages
Wage theories deal with the payment of labor employed in competitive enterprises. Wages
represent the payment of one factor of production that is manpower. Profits and capital could not be
attained without the manpower that have to be paid according to their contribution or are the shares paid
for the value of land, capital, and profits.
This theory is the basis in the implementation of minimum wage laws. While it could not be
consistent with the minimum requirements for decent living in the social organization, it responds to the
basis requirements for subsistence living. The creation of the Tri-partite Board composed of Labor,
Management and the Department of Labor is the answer to the study of the implementation of just wages.
Under this theory it would appear that it is futile to attempt to increase wages. It would appear
that when you increase the wages of other workers in the company it would redound to decrease the
wages of the other sectors, because the portion of the corporate wage fund goes to the selected sectors in
the organization. A comment under this theory is that the fund should be elastic for all the other factors of
production such as capital, maintenance, materials and labor. It should be elastic enough to meet the
economic conditions prevailing at the time and the conditions of the corporate economy.
This bargaining theory brings about the organization of labor unions. These unions bargain with
the management for their services. The management then sets the discounted value of labor based on the
value of output in question, while labor demand the living wages that they think is enough to sustain a
decent living condition. When management sets a rigid limit on the funds available for labor as it affects
operating cost and profitability; on the other hand, labor insists on living wages for their effort. The
resultant condition is either a strike or a lockout.
The hiring of added labor force, or the transfer of one employee to another company at a
particular wage is based on the assumption of the company that the added labor will contribute to the
increase in production output or the increase in the quality of the product. While such assumptions may
have bearing to a certain extent, any increase in manpower tends to decrease the value of the marginal
product as the number of workers increases. In our developing economy where manpower is in great
supply against demand, competition in the labor market is seldom felt by the industry except in some
critical positions where specialization is in great demand.
Profits should be shared with labor as they create the goods that generate these surplus incomes.
Economic activity is created by capital, by the surplus profits that create investments. When employer’s
contentions run counter to the activists’ group of labor unions, this can create labor unrest that is
detrimental to both labor and management and even to economic growth.
Any increase in economic growth would redound to increased wages. Nevertheless, an increase in
income would mean more consumption. More consumption increases the prices of goods and thus living
wages also need to be increased proportionately. There could be no end to this argument. It is the
government, labor and management that must sit together to determine the level of living wages if
possible, by industry and by region.
Wage and Salary Surveys
Once the worth of a job has been established, using one of the job ratings systems, the actual
salary to be paid for each job must be determined. A major factor in making the determination is the wage
survey. Since salaries paid by other companies have an effect on employment, morale and turnover rate,
close attention is paid to the salary that is prevailing in the community and industry for specific jobs.
Most companies participate in wage and salary surveys or they conduct their own surveys.
Informal surveys may be conducted through telephones and informal interviews. Formal salary and wage
surveys use questionnaires based on benchmark jobs that are also present in other companies and
industries. In the formal survey method, the Human Resource Department prepares a set of questionnaires
incorporating common jobs present in the company and is comparable with other jobs in other industries.
Results of Survey
group health cards, and life insurances and additional leave pays. These data are needed for more analyses
of the total pay structure and its relation to other company benefits.
2. List of key jobs and positions common to most firms in the survey. This will ensure a representative
sampling of the jobs that will be selected as universal for particular wage or salary survey.
3. A detailed description of the key jobs and positions that are to be included in the survey and that is
common to most firms or industries. Key jobs are labor grades that are comparatively stable in duties and
responsibilities. These are occupations that are common in most industries and scattered through the
ladder of labor classification and commonly familiar to most people in the industry.
4. Collection of accurate wage and salary data. This may be done through a set of questionnaires and
supplemented by interviews to get the accurate information. This information must be able to pinpoint the
problem area that has to be addressed by the compensation level, compensation structure, and the terms of
payment plan.
5. A compilation of the wage and salary data for each job. This data gathered will provide management
with the opportunity of arriving at the arithmetical average, the median, and the range or rate paid and the
supplementary wage data.
6. Presentation of the results of the survey. The results are properly evaluated and HRD prepares the
corresponding recommendations to the management of the most appropriate action to take relative to the
revision of the current wage structure. Participating companies are also provided with the summary of the
findings to foster continuous cooperation.
After the organization completes the salary survey and finds out what
the prevailing salaries are in the community for comparable jobs, it must then
make several decisions:
1. Whether the company should pay salaries above, below, or the same level, as the others in the
same industry in the community are paying for the same jobs.
2. Whether the company should pay a single rate for each job, or slot the jobs into ranges or grades
which would provide room for merit increases.
3. How many pay grades or salary ranges to use, and how wide each pay grade should be (from the
minimum of the grade to the maximum).
4. What is the range of the amount in terms of money value that should be allotted for each salary
grade.
Although there are no set rules for making these decisions, one tool that is often used to simplify the
process is the use of two-dimensional graphs, also known as data trend graph. When the graph is used
with the point system, the values of points for key jobs in the industry are plotted on the horizontal line of
the graph. On the vertical line of the graph, the ranged of pay is plotted, with the lowest pay at the bottom.
The survey data for any job is then plotted according to the evaluation points and grades. Eventually all
the pay survey data should be plotted.
An examination of the graph will indicate the trend of the data plotted. A line is drawn to
indicate this trend, using one of the following techniques:
1. Eye Inspection – The line is drawn freehand so that about the same number of data points fall
above the line. It follows the general trend of the data. This technique is the least scientific and
reliable as this does not require scientific computations. It is more of a judgmental analysis that is
used only by experts in the field of job evaluation.
2. The Least Squares – This uses the statistical formula; the trend line will normally follow a
straight path. It presents more accurately the relationships between the peso or money value and
the points for the key jobs.
3. The Second Degree Curve – Using another statistical formula; the trend line normally take the
form of a curve, and may more accurately indicate the trend of the data.
The trend line should correctly reflect the trend of the data collected so that competitive pay rates and
ranges will hold throughout the structure. If the ranking method is used, the rank number or grade can be
substituted for points on the horizontal of the graph.
A similar graph should then be drawn to reflect the relationship between internal existing rates and
job rating points. A trend line should be established and drawn. This trend line should be established and
drawn. This trend line should be compared with the outside-survey trend line. In this way, management
can see how salaries compare with those outside the company. Then the decision will have to be made
whether to pay below the survey trend line, meet it, of pay above it.
In deciding whether to match a survey trend line, management faces a conflict between personnel and
economic forces. If the company pays above the survey trend line, its ability to compete may be
endangered, as the labor cost will be higher than the same industry, thereby added cost of production will
be added to the cost of the product. If the company pays below the trend line, its ability to hire capable
employees may be affected, or this will cause personnel turnover. To reconcile these two conflicting
forces, management may decide its own slope line that should be about the same as the result of the
survey.
Another important decision is whether hourly paid occupations should be assigned a single rate or a
range of rates. For production or maintenance workers, must organization pay one standard rate for all
jobs in the same grade. That is especially true when an operation is so standardized that it is difficult to
determine accurately the contribution of works. A single rate for each job has the advantage of
eliminating favoritism.
The following are the advantages of the wage and salary structure:
1. It affects the workers’ earning and standard of living.
2. It eases the recruitment and maintenance of an effective labor force.
3. It develops employee morale and increases work efficiency.
4. It represents cost and competitive advantage in the industry.
5. It helps in preparing budgetary allocations and eases computation of salary adjustments and as an
aid in short term and long-range plans.
6. It eliminates pay distortions and inequities in employee compensation.
7. It establishes an equitable salary range for various jobs.
Wage Structure Design
The design of the wage and salary structure is the establishment of job classes and rate changes.
All jobs within a class are treated in the same way for purposes of economical administration. Pay
structure ranges should be used in developing a schedule for both rank-and-file employees, technical and
managerial positions. In some companies, they have a separate structure for hourly and daily paid
employees and a separate salary structure for regular paid jobs. The managerial pay systems are
separated, and are based on rank, depending on their assignments and contributions to the company’s
profitability index.
The number of pay ranges in pay structure depends on the company and on the number of such
structures in the company. If a company has a single salary structure then, there should be many pay
grades. If the organization has still another for supervisors and managerial employees then there should
be a moderate number of pay grades in each structure. There is no standard number of pay grades per
structure for any industry or company. This depends on the number of job classes the greater the number
of pay grades in the salary structure to give credence to differences in duties, responsibilities and other
factors of variances as determined by the job evaluation program.
The same could be said for the width of the salary grade. There is no standard guide as to the
spread of pay grades. For hourly jobs, the spread from the minimum to the maximum may vary from ten
percent (10%) to twenty (20%), while for salaried jobs, the spread may vary from 15% to 75%. The
typical spread for salaried jobs is 33% from the minimum to the maximum of the grade. (See Sample
Computation).
Once the pay structure has been determined, the next step is to assign employees to their proper
job classifications. If the jobs are properly evaluated and were developing before the implementation of
any structure, most existing salaries should fall within the salary range established for their jobs. When
employees’ salaries fall below the minimum of the pay grade for that job, then it is called green circle
rate. When that occurs, the decision to bring salaries to the minimum of the grade should be based on the
employees’ performance. If the employees are on training stage, their salaries should perhaps be below
the minimum of the grade until they can fully meet the requirements of the job. When the employees meet
the job requirements then they are brought up to at least the minimum of the pay grade.
Another reverse situation is when the employee with high seniority, is either so competent or has
received so many increases that his salary is above the maximum of the pay grade. This is called red
circle rate, which can be handled in two ways:
1. Review performance of the employee. If the employee is doing superior work and is capable of
performing higher tasks or responsibilities and has displayed potentials for promotion, then he
has to be promoted and given the salary grade corresponding to the new assignment. He should
be under probation in the new assignment for at least 3 months before he is assigned to the new
pay grade.
2. If the performance review reveals that the employee is not worthy to be promoted and such salary
increase was discretely earned for some obvious reasons, then the employee will not get normal
merit increase due to the implementation of the new structure. As the range moves up due to cost
of living index and the salary plan is revised accordingly, then his salary probably will still fall
within the range and then he could be entitled to future adjustments if deemed necessary.
In order to remain competitive, a salary structure should be reviewed every two or three years
depending on the inflation rate prevailing in the country brought by economic factors or internal
factors such as improved productivity and profitability.
Methods of Wage Payment
The main purpose of a formal wage and salary management plan is to have a systematic method
of payment to ensure that employees receive a fair wage and salary for the work they perform. Up to this
point, we have examined how these wages are determined, or how much the employees should be paid for
the work they perform. Now we will examine the methods of determining how salaries are paid. Two
organizations may have similar salary structures for their jobs, yet may use different methods in
computing the employees’ salaries. Salaries may be the same, but one company may pay its employees on
an hourly basis, and the other company may pay on hourly basis plus piecework.
HxR=W
Payment on the basis of time worked is more satisfactory under the following conditions:
1. Employees have little or no control over how much work they produce.
2. There is no clear-cut relationship between the effort made to produce the work and the amount of
work produced.
3. Work delays occur often and are beyond the employees’ control.
4. Quality of work is very important.
5. Units of work produced cannot be distinguished and cannot be measured.
2. By the Amount of Work Produced – earning depends on how much work the employee completes or
on a related factor, such as the quality of work. This method of paying wages is called an incentive
wage plan. The most common incentive plan is called piecework. Piecework salaries are determined
by the number of pieces produced or completed, and each place is assigned a piece value that is called
piece rate. Time study sets the acceptable number of pieces an employee can produce at a given time
taking into consideration the acceptable quality of work performance. An industrial engineer studies
jobs and he is tasked to develop methods of performance, revising the flow of work, changing
materials and equipment so that better work systems are developed.
There are times that rates are based on past experiences on similar jobs or on guesswork. The formula
for computing salaries under piecework is as follows:
NxU=w
In which N = Number of units produced
U = Rate per unit in pesos
W = Wages earned per day or per week
Guaranteed piecework occurs when employees are paid their days’ -work when the work distortion is
not caused by the employees’ lack of power, or some other factors beyond the control of the workers.
In the past we use other descriptions to classify workers. The terms blue collar or white collar
employees were used to describe the type of vocation.
Today we classify our work roles into three categories called labor grades. These labor grades are
described below:
Skilled Labor – These are workers who have received specialized training to do their job. They have
developed and honed a special skill and may or may not need to be licensed or certified by the state.
Some examples of skilled laborers are: carpenters, plumbers, electricians, business executives and
managers, artisans, accountants, engineers, police, mechanics, etc. These may be blue or white collar
workers.
Unskilled Labor – These are workers who have received no special training and have few specific skills.
As our society has grown into an increasingly technological one, the members of this group have
developed more and more skills. A mechanic, for example, used to be considered unskilled labor. Today
that is no longer the case. Mechanics require a great deal of skill and training to work with today’s
modern engines. Examples of unskilled laborers are construction workers, sanitation and custodial
workers, painters, factory assembly line workers, etc. These are blue collar worker.
Professionals – Arguably the elite of the labor grades, these are those workers who need an advanced
degree to do their jobs. The tree primary groups of professionals are doctors, lawyers and teachers. These
are white collar workers.
These labor grades are often said to be non-competing labor grades because workers rarely move
from one grade to another and do not compete salary wise with each other. There are reasons why they do
not compete with each other. The cost of education and training may be a significant obstacle. They might
lack the opportunity to make such a move and they might also have a lack of initiative.
Traditional Theory of Wage Determination – In this theory the law of supply and demand dictates
salary. These days programmers are in short supply and are in great demand, thus, they will command
a higher salary. Likewise, doctors and lawyers whose specialized skills people need command a high
wage. If you looked at the bill my electrician gave me you would know he is in demand!
Theory of Negotiated Wages – Those employees who work in unions where the union negotiates
salary on behalf of all workers fit into this theory. Since I am a teacher my salary is set by collective
bargaining with my union. I may be the best teacher in the world sought after by many students and
parents but it wouldn’t matter.
Working with employers, Saskatchewan Labour, the Saskatchewan Workers’ Compensation Board
and Hu man Resources Development Canada have gathered information from almost 800 provincial
employers about wages for more than 240 occupations.
The wage analysis for these occupations and workplaces provides information on:
number of employees,
low and high wages, and
average wages.
gender,
union/non-union, and
part-time/full-time.
Why we do it
The Saskatchewan Wage Survey includes a wide variety of employers and occupations.
Wage analysis for different occupations is a valuable planning tool for new and existing businesses,
for collective bargaining, for people choosing a career and for school and other counselors advising
students and other job seekers. Such information needs to be updated often to ensure it remains accurate.
Other information for Saskatchewan occupations if available from other surveys and federal census
data. This data includes more occupations than the Saskatchewan Wage Survey, but are updated
frequently.
Who is surveyed
The Saskatchewan Wage Survey was sent to a random sample of 2,000 employers drawn from the
35,000 Saskatchewan employers subject to the Workers’ Compensation Act. (this leaves out federal and
provincial government employees, although several provincial Crown corporations are included).
Random sampling, though, does not allow for targeting of specific occupations. Hence, the occupations
covered in the survey are very much dependent on which employers respond.
Completed survey were received from almost 800 employers, or about 40% of those surveyed. A 40%
rate is considered significant for this type of survey.
The 2002 Wage Survey provided wage information based on the last normal pay period before June 1,
2002.
Available occupations
When wage information from multiple occupations is shown, the occupations appear in alphabetical
order in the report organized alphabetically, and in National Occupational Classification (NOC) order in
the report organized by NOC listing.
Statistical Significance
The Saskatchewan Wage Survey is designed according to accepted methodologies for carrying out
statistically accurate surveys that yield valid results. The statistical significance of each occupation’s
wage rate depends on the number of employers and the resulting employees who were surveyed for that
occupation. Generally, the wage rate reported for an occupation that includes a high number of employees
surveyed is more statistically significant than one for which a smaller number of employees were
surveyed.
For provincial average (“all employees” category – and statistical significance is less for all categories)
a determination was completed of how reliable the listed wage is (in terms of being a true reflection of
what that occupation is paid in Saskatchewan) based on a standard calculation of statistical significance.
The rating for the vast majority of the listed occupations is considered to be very reliable. For a small
number (2 of the listed occupations) the results were acceptable but not as reliable as for the others. These
2 occupations are marked with the note “results less reliable”. Occupations for which calculated wages
fell significantly out of the normal range, and/or for which confidentiality requirements were not met, are
not included in the survey.
Further details of the methodology used for the wage survey are available on request.
Privacy
Survey are screened to protect the privacy and confidentiality of information from individual
employers. To be included in the Wage Survey Results, the following conditions must be met.
1. Enough employers must report wages for an occupation so that it is not possible to identify
individual employers taking part in the survey;
2. No employer surveyed can employ more than 75% of the total employees in a particular
occupation; and
3. No two employers, combined, can employ more than 90% of the total employees in an occupation.
Blank areas in the Wage Survey Results show areas for which privacy concerns could not be
adequately addressed or where there were no reported wages for a specific occupation.
Case Study 7
THE UNHAPPY SUPERVISOR
Miss Joan Santos, a computer programmer in Mannadel Corporation for more than 6 years now, was
discussing her salary situation with Mr. Roderick Santiago, her manager. Miss Joan was unhappy because
she did not receive any salary increase last salary evaluation, while some employees who were recently
hired got an increase from ten to fifteen percent.
Miss Joan’s performance has been considered very satisfactory for the last 5 years and previous to this
she got very substantial increases in salary due to the important programs that she made for the
corporation related to accounting and personnel matters. She made a lot of improvements in the
purchasing systems and systematized inventory records in materials management.
The management had recently started a comprehensive job evaluation program and some positions are
aligned within the salary grade approved by the Management Committee, where Mr. Roderick Santiago is
also a member. Mr. Santiago explained to Joan that her salary was already way above the salary grade for
the position evaluated and allocated in the salary plan; hence, she will not get any increase at the moment
until the salary range can catch up to her level in the salary plan. Mr. Santiago also explained that she is
the most senior among programmers and that instead of cutting her salary back to the job range, they are
considering her for an incentive bonus, which is not as substantial as that of her co-workers in the
department who are new in the positions.
Miss Joan is not satisfied with the program explained by Mr. Santiago. The whole night she planned to
file a leave of absence despite the many rush programs assigned to her.
Questions:
Review Questions:
1. What is the current Theory of Wages adopted in most industries in the country today? Why?
Explain your answer?
2. As a future manager, which theory will you apply?
3. How will you conduct wage and salary surveys? Discuss the procedure you will implement.
4. What kind of wage payment will you implement as personnel manager?
5. How are you going to implement a Wage and Salary Plan? What are the factors to be considered
in its implementation?