Focused Run for SAP Solution Manager

Road Map
May 2019

PUBLIC
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About SAP road maps

Companies today are planning their digital journeys – transforming business models, reengineering business
processes, and reimagining work.
SAP road maps highlight innovations that may help you plan and implement your digital journey. They span
products relevant to lines of business in your industry and explain how our innovations may add value to your
business.
In our road maps, you can learn about our innovations along four different timelines:
1. Recent innovations for our products that have been launched in the past weeks or months and can
already be purchased
2. Planned innovations for our products that are intended to be launched in the short term or midterm
3. Product direction, providing a long-term perspective on high-level development plans for innovations for
our solutions – inspired by your requirements
4. Product vision, providing a high-level and long-term business perspective on innovations for our products

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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. 3
Table of contents

Topic overview
▪ Topic description
▪ Key trends and customer needs
▪ Road map overview and major product updates

Topic road map

▪ Recent innovations
▪ Planned innovations
▪ Product direction
▪ Product vision

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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. 4
Focused Run for SAP Solution Manager
Product description

▪ Is a powerful solution for service providers who want to host their customers Focused Run and
in a central, scalable, safe, and automated environment with minimal TCO SAP Solution Manager
can run side by side
▪ Addresses customers and partner with advanced needs for example in
configuration monitoring, user monitoring, integration monitoring,
dashboarding, and artificial intelligence

▪ Uses the full power of SAP HANA as a platform, including replication,

partitioning, predictive analytics, and compression

▪ Is a separate installation, which can run side by side with an existing SAP
Solution Manager
SAP Any
▪ Provides feature-rich and powerful functionality dedicated to operations of IT HANA DB
solutions

▪ Isn’t covered by the maintenance fee, but needs to be licensed separately

from SAP

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 Advanced system
Focused Run for SAP Solution Manager management
Product description

Key capabilities

▪ Advanced system management: Efficient operation of on-premise components

including system monitoring, health checks, or SAP EarlyWatch Alert

▪ Advanced integration monitoring: Handling of error situations for orchestrated Advanced analytics
and peer-to-peer message flows and interfaces and intelligence

▪ Advanced user monitoring: Monitoring end-user behavior based on synthetic

and real user load from a performance and usage perspective

▪ Advanced configuration monitoring: Enforcing governance regarding technical Advanced integration

monitoring
configuration and software levels to manage security sufficiently

▪ Advanced root cause analysis: Deep-dive root cause analysis of technical

issues based on highly frequent data collection Advanced user
monitoring
▪ Advanced event and alert management: Centralized alert handling either
manually through alert inbox or automated using notifications or alert reactions

▪ Advanced analytics and intelligence: Flexible dashboards and prediction

capabilities such as metric forecasting or system anomaly analysis
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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. 6
Focused Run for SAP Solution Manager
Scope of Focused Run product portfolio

Business process Business process monitoring – Based on Operation Event and Analytics Business
business process KPIs and documents* automation alert mgmt. and process
intelligence improvement
Task Enables
Integration monitoring – Focused on automation horizontal Consolidates Enables root
Integration
integration flows and integration error situations triggered by and vertical data cause analysis
events or correlation visualization at business
regularly cross-use- process level*
Open to
Application Application monitoring – Focused on executed case based
consume
availability, exception, performance and jobs operation on flexible
events from
flows dashboards
different
Synthetic and real user monitoring – Focused IT calendar sources as SAP HANA Technical
User
on end-user performance and utilization with work well as to capabilities analytics
mode expose drive
Enables
management events to intelligent
System, DB, and OS monitoring – Focused on analysis of
System (application
as well as other tools decisions to
technical aspects of modeled and unmodeled performance
server, database, OS) notification enable
managed systems, DBs, and hosts issues and
management artificial
error situations
intelligence
at technical
IT infrastructure for IT
(virtualization, IT infrastructure monitoring – Commodity and user levels
operations
hardware, network covered by third parties/in-house developed tools*
storage, and so on)
(AIOps)

*Not in scope of Focused Run

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Focused Run for SAP Solution Manager
Key trends, customer needs, and value proposition

Key trends and impacts in business Customer needs and the value propositions of
and technology: the product:
▪ Customers need to reduce their total cost of ownership ▪ Focused Run must reduce TCO through automated
to operate their IT landscape setup and configuration as well as by providing out-of-
▪ Customers need to reduce their on-premise footprint by the-box operation automation
moving in managed cloud, IaaS, PaaS, or SaaS ▪ Focused Run must support different service provider
▪ Customers outsource or out-task operations to one or models such as hosting, application management,
multiple service providers infrastructure-as-a-service, and so on
▪ Customers correlate information to make intelligent ▪ Focused Run needs to invest in artificial intelligence
decisions through the use of artificial intelligence for capabilities such as correlation, prediction, and machine
IT operations (AIOps) learning from infrastructure as well as from content
perspective
▪ Customers like to be informed of issues in advance
through the use of machine learning and prediction ▪ Focused Run must support SAP as well as non-SAP
cloud services and systems, requiring future investments
▪ Customers prefer to operate SAP and non-SAP cloud in openness
services and systems within their IT landscape from a
single operation platform

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Focused Run for SAP Solution Manager
Product/portfolio areas of future investment

▪ Vision: Provide world-class operations platform for cloud-centric customers as well as hybrid customers
based on a flexible delivery model supporting managed cloud as well as on-premise deployment
▪ Next steps:
– Enhance monitoring, alerting, analytics, diagnosis, and administration with machine learning, predictive
analytics, correlation, and operation automation
– Deliver an integrated, as-complete-as-possible suite for holistic customer-centric operation applications,
instead of an isolated collection of tools
– Enable support for non-SAP components on different levels:
▫ Availability measurement for non-SAP services and systems, such as generic URL checks
▫ Consumption of metrics from third-party infrastructures, such as application performance monitoring (APM) tools
▫ Consumption of events from third-party infrastructures, such as Nagios
– Provide continuous delivery of new monitoring and operations content following SAP’s cloud and on-premise
product strategy and innovations:
▫ Support of SAP-provided SaaS offerings, such as SAP SuccessFactors or SAP Ariba solutions
▫ Support of SAP-provided PaaS offerings, such as SAP Cloud Platform
▫ Support of hyperscaler platforms and technologies, such as Microsoft Azure, Amazon Web Services (AWS), or
Google Cloud Platform (GCP)

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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. 9
Focused Run for SAP Solution Manager
Product road map overview – Key innovations

Recent innovations 2019 – Planned innovations1 2020 – Product direction1 2021 – Product vision1

System mgmt./configuration monitoring System mgmt./configuration monitoring Business service management Prediction
▪ Job management for system jobs ▪ Data collection for remote services from SAP – first ▪ Modeling of use-case-specific business services, ▪ Predict anomalies across all monitoring use cases to
▪ Advanced central system administration policy wave (continuous quality checks) such as integration scenarios, user scenarios, allow identification of problems before they influence
management ▪ Job management for application jobs availability scenarios, and so on business service availability
▪ Improved open component monitoring ▪ Template management UI in system monitoring ▪ Definition and reporting of service-level agreements Correlation
(SLAs) at the business service level
Alert management/operation automation Alert management/operation automation ▪ Correlate events and metrics coming from different
Usage of machine learning monitoring use cases to problem contexts to accelerate
▪ Enable alerting per variant capability ▪ Generic alert correlation concept the problem resolution process
▪ Initial threshold definition and dynamic threshold
▪ Preparation of generic alert correlation ▪ Guided procedure UI improvements and new guided adaptation based on machine learning in integration
procedure content Automation
▪ SAPUI5-based guided procedure runtime UI monitoring and user monitoring
▪ Close the gap between problem detection and problem
Integration monitoring/user monitoring Integration monitoring/user monitoring Open infrastructure resolution by delivering out-of-the-box and automated
▪ New interface monitoring content for on-premise ▪ Support of push-based data providers for cloud ▪ Simplified consumption of external data sources “problem resolution procedures”
(SLT, SAP MII) and cloud (SAP S/4HANA Cloud and products as SAP S/4HANA Cloud in interface including UI integration and correlation with data ▪ Provide automation content for on-premise and cloud
SAP Application Interface Framework) monitoring originally coming from Focused Run products to relieve operation staff from reoccurring tasks
▪ New user monitoring content for SAP Ariba solutions ▪ UI improvements for user monitoring
and SAP Integrated Business Planning ▪ Redesign of the SUM recorder for HTTP archive
▪ WebDynpro and WebGUI support for real user format
monitoring (RUM) Root cause analysis/analytics and intelligence
▪ Finalize synthetic user monitoring (SUM) ▪ Open KPI store to support application performance
configuration UI in SAPUI5 management tools as external data sources
Root cause analysis/analytics and intelligence ▪ Improvements for cross-use case dashboards
▪ Improved UI design and page management for ▪ Content and infrastructure improvements for system
system analytics anomaly analysis
▪ SAP Operations Control Center dashboards and
tactical dashboards
▪ New system anomaly analysis models

1. This is the current state of planning and may be changed by SAP at any time without notice.

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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. 10
SAP Transformation Navigator
Supporting your digital transformation

Move my landscape
SAP Future product map
Transformation
Navigator

Evolve my business
Today New capabilities
Future
SAP ERP–centric SAP S/4HANA–
product map centric product map

Use a greenfield approach

New digital platform

SAP Transformation Navigator provides you with clear guidance to chart the Intelligent Enterprise:
▪ Based on your currently used products, this free self-service produces an individualized report highlighting business value, detailing integration to SAP S/4HANA
and other cloud products, and explaining transformation services and license information.
▪ With the new time-slider feature, you can even identify the best point in time to engage in your journey to becoming an intelligent enterprise.
▪ Discover the tool and your transformation path at https://support.sap.com/stn.

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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. 11
Related road maps

Related product road maps available on sap.com/roadmaps:

▪ SAP HANA
– Focused Run for SAP Solution Manager runs on SAP HANA as a database.
▪ SAP Solution Manager
– Focused Run extends the operations capability of SAP Solution Manager.
▪ SAP Fiori
– Focused Run for SAP Solution Manager features SAP Fiori apps.

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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. 12
Learn more
SAP customers and partners
► SAP Road Maps
► SAP Community
► IT Planning Resources
► Innovation Discovery
► SAP Transformation Navigator
► SAP User Groups
► SAP Solution Manager Home Page
► Focused Run for SAP Solution Manager Home
Page

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This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is
provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement.
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