SUNIL KUMAR

birla.sunil@gmail.com
+65-90535033

in.linkedin.com/in/sunilkumar85
“Cloud & Storage Administration”
Technology-driven professional offering nearly 14 years of experience; targeting
senior managerial level assignments in System Administration / Cloud Infrastructure
Management with a leading organization of repute

Key Skills Profile Summary

System & Storage Administration An established professional with multi-cultural experience in spearheading the
set-up of System Administration; delivering on operational & business objectives
AWS /Azure Gained overseas exposure while working at Sweden, Hong Kong, Malaysia & Singapore
Excellence in analyzing information system needs, evaluating end-user requirements, designing
Devops(CI/CD) solutions as well as troubleshooting for complex information systems management
Played a key role in undertaking strategy planning and implementation
Networking Administration which had an impact on technology direction for the division and business segment
Resourceful at taking ownership of customer issues reported and seeing
problems through to resolution; following standard procedures for proper escalation
Dockers and Kubernetes
of unresolved issues to the Appropriate Internal Team
Comprehensive understanding about Enterprise & Modular Class HDS products
Disaster Recovery (DR) &OperatingSystems,HitachiCommandSuite,HDID,Opcenter,Viewpoint,Analyzer detail
view, exposure in Netapp (7 mode & CDOT), Simpana Commvault Backup), TSM, HDP
Technical Support & Assistance & Backup Technologies
Expertise in planning, executing and spearheading IT infrastructure and
Project Coordination & Execution supporting projects; proficient in developing & streamlining systems with capability
to enhance infrastructure operational effectiveness
Team Building & Leadership Distinguished capabilities of managing the entire gamut of IT Operations
including assessing the effectiveness of change management approach, managing
incidents related to services offered and updating the incident periodically with the
actions/RCA to be undertaken throughout
Education Consistent record of recruiting, motivating and leading talented professionals;
Bachelor of Information Technology expertise in building large teams that well exceed corporate expectations
from PTU, Hartron (Part-time) in 2010 Self-driven with a passion for technology; skilled in grasping the big picture and
Diploma in Computer Engineering conceptualizing, developing & applying appropriate, practical technology/mix of
from Government Polytechnic, technologies that meet business needs while minimizing risks
Bathinda, Punjab Board in 2004
Technical Skills
Storage: Hitachi, Netapp(SAN,NAS)
Certification Backup: Commvault
Azure Administration Certified Switches: Fabric, IP (Brocade, Cisco)
Amazon Certified Solution Architect Operating System: Linux, Windows, Networking, Computer Hardware
Associate Methodology: Prince2, ITIL & Lean
MCSE/CCNA/REDHAT Certified Ticketing Tools: Service Now, BMC Remedy, Ichamp, Cynerark
Cloud: Aws,Azure,Devops(CI/CD) pipeline,Kubernets,Ansible,Dockers
BAU: Incident Management, Change Management, Problem Management
Clients Managed: DBS, UBS, Engie, Direct Energy, Deluxe, IAG, Newsuk, Evry Sweden

Career Timeline (Recent 3) DBS Bank, Singapore

Span Infotech, Mohali
as Senior Resident
as Storage Consultant
Engineer

Jul’14-Apr’15 Jun’15-Jul’19 Since Sep’19

Hitachi Data Systems

Sdn. Bhd., Kuala
Lumpur as Managed
Service Consultant
 Work Experience
Since Sep’19 with DBS Bank, Singapore as Senior Resident Engineer

Jun’15-Jul’19 with Hitachi Data Systems Sdn. Bhd., Kuala Lumpur as Managed Service Consultant

Jul’14-Apr’15 with Span Infotech, Mohali as Storage Consultant

Role across the tenure:
Contributing to technology-based solutions for enhancing functional efficiency; reviewing existing systems & business requirements
and facilitating the implementation of new systems/processes in line with business goal and objectives
Setting-out quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs
and work processes
Providing technical support for troubleshooting complex issues effectively while ensuring minimum downtime & maximum
availability of network
Reviewing & improving checklists for activities like upgrades, migrations, disaster recovery, and backup recovery
Finalizing technical requirements related to projects and played a key role in strategic planning to assure achievement of agreed
to functional & business objectives
Recommending and upgrading IT infrastructure requirements for ensuring acceptable levels of security, disaster management and
data recovery plans
Defining and implementing service delivery processes and training team as per the delivery standards
Delivering a new IT infrastructure that provides superior performance for a new & legacy applications suite
Mapping requirements of clients & different stakeholders, partners, service providers, vendors, business units; effective vendor
management in procuring the best and cost effective infrastructure systems and facilitated as well as solutions
Coordinating project activities with respect to resource deployment, time overruns and quality compliance to ensure satisfactory
execution of projects; performed client interaction for requirement gathering, system study & analysis
Understanding technical & functional specifications and creating & configuring various sub-modules
Assisting in implementation of system & post-implementation support; providing training to end users & team members
Building & maintaining healthy business relations with clients, and ensuring high customer satisfaction
Creating a dynamic environment that fosters development opportunities and motivating high performing team

Previous Experience
Aug’13-May’14 with Hitachi Data System, Hong Kong as Storage Consultant

Nov’11-Jul’13 with Span Infotech, Mohali as Storage Administrator Tier-3

Apr’11-Oct’11 with Tech Mahindra Ltd., Noida as Linux System Administrator Tier-2

Sep’08-Mar’11 with ESys Information Technologies Ltd., Chandigarh as Technical Support Associate-Global RMA
Issuance & IT Department

Nov’04-Apr’07 with HCL Infosystems Ltd., Chandigarh as System & Network Engineer

Personal Details
Date of Birth: 1st August, 1985
Address: H. No. – 11, JC/1, Sector-12, PGI, Chandigarh (160012), India
Languages Known: English & Hindi
Linkedin Profile: in.linkedin.com/in/sunilkumar85
 ANNEXURE
Projects Undertaken

At Hitachi Data Systems Pte. Ltd., Singapore

Client: DBS Bank
Period: Ongoing Since Sep’19
Deliverables:
Managing:
o Storage Navigator & HCS related tasks entailing LUN masking, creation of Host Groups, creation of Raid Groups, CVS & so on
o DP Pool which include all things end-to-end like creating, publishing & so on
o End-to-end Virtualization tasks--- from creation till publication
o Tier migration HDT/HDP planning, like volume migrate from DP1 to DP3 (External Storage) for optimal performance
Working on:
o Hitachi Tiered Storage Migration
o True Copy and Hitachi Universal Replicator
o Storage Navigator, Hitachi Device Manager, Tuning Manager & Replication Manager (HCS, HDvM, HTnM & HRpM)
Creating:
o Managing customer cloud environments and working closely with developer for their application and code deployment.
o Troubleshooting CI/CD (Jenkins & AWS Code Pipeline) continuous Integration and continuous deployment.
o Containerization of various application on AWS ECS (Elastic container services), Docker and Kubernetes.
o Deployment and support Microsoft Azure platform and building environment using virtual machine, BLOB, Load balancer etc.
o Performance tuning and alert monitoring using CloudWatch, CloudTrail, Azure Monitor.
o IAM, Azure AD, Active Directory, Active Directory Federation Services, Active Directory Certificate Services, DNS, DHCP,Azure
Resource groups.
At Hitachi Data Systems Pte. Ltd., Kuala Lumpur
Project: SOC Team
Period: Jun’15 - Jul’19
Client: UBS,Engie,Direct Energy,Delue
Position: Managed Service Consultant
Deliverables:
Managing Netapp filers and vservers of netapp(7-mode/CDOT)
Creation of pools,aggregates,qtree,volumes,shares.
Applying exports policies on NAS shares.
Managing mounting issues, snapshot, snapmirror related issues of customer on bridges.
Expand the existing volumes.
Administration and Managing HNAS.
Disk provisioning/Decommisions.
Manage Fabrics and Switches which involve zoning and other issues.
Handling performance issues on Storage and switch side.
Commvault Simapana Backup(Configure backup policies,retention,removal,scheduling,work flow)
Coordinate with Hitachi and Netapp vendors for hardware issues.
Work closely with Residents,Customers to mitigate the risk factors.
Manage SNOW and GSNOW changes/incidents/global catalogue tasks.
At Span Infotech, India (Mohali)
Project: Data Centers Sweden
Period: Jul’14-Apr’15
Client: EVRY (Nordic clients)
Position: Storage Consultant

Project: Data Centres Sweden

Period: Nov’11-Jul’13
Client: EVRY (Nordic clients)
Position: Storage Administrator Tier-3

At Hitachi Data Systems Pte. Ltd., Hong Kong

Project: SOC Team
Period: Aug’13-May’14
Client: IAG, NEWSUK, IODATA, SCB
Position: Storage Consultant

At Tech Mahindra Ltd., Noida

Project: USH NON-SOLARIS
Period: Apr’11-Oct’11
Client: AT&T, America
Position: Linux System Administrator Tier-2