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Hotel Management System

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Hotel Management System

1.INTRODUCTION

This is the proposal of hotel management system for “Hotel Morning Dew”. Hotel management
system is a type of properly management system that facilitates the management of hotel
operation and functions; main operations such as front office, sales, planning and accounting.
This system will give them power and flexibility to manage the entire system.Hotel management
system provides room booking, staff management and bill generation features.The system will be
so simple and attractive which will make the customer comfortable to use and choose their ideal
room. The system allows the owner to check the progress of the hotel from interactive graphs
and he will be notified of each new change made in system. The system allows the manager to
keep track on available rooms in the system and even maintain staff details like their hours
worked and salary.

2.PROBLEM DEFINATION

As BOOKING is having manual booking system, they are facing some problems issuing
booking requests of customers. All the necessary booking stuffs are being done in hard copy. So
it become much difficult for staffs to keep the records updated all the time. As for example, if the
customers need to change the check in date it become difficult for them to find out the customers
booking details for updating as there are so many customers booking records. Again, regarding
current system customers cannot give feedback online and also staff cannot reply to them
promptly. Besides tourists from other South East Asian counties need to call directly for booking
purposes. So they cannot get the chance to view their apartment rooms or hotels rooms before
they make book.

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