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    UPU E-Commerce Programme (Ecompro) : Activities To Coordinate and Accelerate E-Commerce Development in The Postal Sector

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    Ines Narciso

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    UPU E-Commerce Programme (Ecompro) : Activities To Coordinate and Accelerate E-Commerce Development in The Postal Sector

    Uploaded by

    Ines Narciso
    48 views16 pages

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    3. UPU

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    48 views16 pages

    UPU E-Commerce Programme (Ecompro) : Activities To Coordinate and Accelerate E-Commerce Development in The Postal Sector

    Uploaded by

    Ines Narciso

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 16

    UPU E-Commerce Programme

    (ECOMPRO)

    Activities to coordinate and accelerate e-commerce


    development in the postal sector

    Wendy Eitan - 13 October 2014 © UPU 2014 – All rights reserved


    Objectives

    • Provide an overview of UPU E-Commerce programme

    • Detail the actions being taken to facilitate E-


    commerce

    • Provoke feedback from AIECEP members

    © UPU 2014 – All rights reserved


    192 member countries a single postal territory

    Three dimensional network:

    - Physical (Delivery logistics)


    - Electronic (E-Services)
    - Financial (Payments)

    Four Goals:

    Improve Provide Promote Foster


    Interoperability Knowledge Innovation Sustainable development
    © UPU 2014 – All rights reserved
    Inclusion

    Cross border e-commerce


    – not available to all

    © UPU 2014 – All rights reserved


    Postal trade facilitation solutions/SME programmes

    5
    Postal offering is shifting

    = change in business model

    © UPU 2014 – All rights reserved


    E-commerce: needs and obstacles

    • Simplicity
    • Reliability
    • Customs
    • Track and trace
    • Security
    • Returns
    • Seamless network
    • Information
    • Delivery costs

    © UPU 2014 – All rights reserved


    Working with key partners

    Governments and Regulators

    “Trade facilitation”
    © UPU 2014 – All rights reserved
    POC- Accelerating E-commerce

    UPU E-commerce programme actions - two major


    goals

    1. Develop a UPU E-commerce delivery solution

    2. Develop a UPU multifunctional, integrated


    infrastructure for simple, reliable access to
    postal services for everyone

    © UPU 2014 – All rights reserved


    UPU E-commerce programme (ECOMPRO) actions

    Pr01 Market development


    Trade facilitation
    MSME capacity building
    E-Services capacity building
    Direct marketing

    Pr02 Postal electronic services


    Secure identification (PostID, .post)
    Secure messaging
    Postal web platform

    Pr03 Logistics (physical services)


    Delivery product features
    Delivery remuneration review
    Customs © UPU 2014 – All rights reserved
    UPU E-commerce programme (ECOMPRO) actions

    Pr04 Interoperability
    Pre-advice data
    ITMATT enhancement for priority lanes
    Data exchange
    Addressing address verification

    Pr05 Payment
    Payment on delivery (PyOD)
    Escrow services (Escrow services development)
    E-commerce Payment Services (COMPAS), PPS
    remuneration review

    © UPU 2014 – All rights reserved


    Integration & inter-operability

    © UPU 2014 – All rights reserved


    E-commerce: UPU solutions

    UPU E-commerce solutions: 2014

    • E-commerce delivery service


    • Global track and trace tool
    • Merchandise Return Service
    • Customs Declaration System
    • E-commerce Guide

    Concept to realization in 6 months!!!

    © UPU 2014 – All rights reserved


    UPU E-commerce = global delivery specifications
    global regulations framework
    global postal solutions

    global customer inclusion and satisfaction


    © UPU 2014 – All rights reserved
    Learn more

    http://news.upu.int

    www.upu.int

    www.twitter.com/UPU_UN

    www.facebook.com/universalpostalunion

    www.youtube.com/universalpostalunion

    © UPU 2014 – All rights reserved


    Thank you

    © UPU 2014 – All rights reserved

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