Castillo, Raphaela M.

BSBA 2B

Tabulation and Interpretation

This will show the result of the survey questionnaires done to the 10 respondents in the

research locale.

Demographic profile of the respondents.

Table 1.1
Demographic Profile of the Respondents in terms of Age
AGE PERCENTAGE
16 0%
17 30%
18 30%
19 20%
20 20%
TOTAL 100%

The table shows the demographic profile of the respondents in terms of

age. It shows that more of the respondents are at the age of 17 and 18 which

have a percentage of 30 while the 19 and 20 have 20%.

Table 1.2
Demographic Profile of the Respondents in terms of Gender
GENDER PERCENATGE
MALE 50%
FEMALE 50%
TOTAL 100%

The table shows the demographic profile of the respondents in terms of

gender. It shows that the gender of the respondents is both 50% for male and

female.
 Table 1.3
Demographic Profile of the Respondents in terms of Address
ADDRESS PERCENTAGE
J. Leviste, Laurel ,Batangas 100%
TOTAL 100%

The table shows demographic profile of the respondents in terms of

address. It is clearly seen that 100% of the respondents are from Leviste, Laurel,

Batangas.

PART II

Which among two e-commerce company is reliable for the residents of

Barangay J. Leviste, Laurel, Batangas.

Table 2
E-commerce company which is reliable for the residents of Barangay J.
Leviste, Laurel, Batangas.
QUESTIONS YES NO TOTAL
1. Do you shop online? 100% 0% 100%

The table represents which two e-commerce company is reliable for the

residents of Barangay J. Leviste, Laurel, Batangas. It clearly shows that most of

the respondents shop online which have a 100 %.

QUESTIONS LAZADA SHOPEE TOTAL

1. Which online shop do you shop 90% 10% 100%
frequently?

The table shows which two e-commerce company is reliable for the

residents of Barangay J. Leviste, Laurel, Batangas. It shows that 90%

respondents are using Lazada to shop online while the remaining 10% are using
 Shopee. Therefore 90% of the respondents selected Lazada as more reliable e-

commerce company than Shopee that has 10%.

QUESTIONS Php Php Php TOTAL

200.00- 401.00- 601.00
Php Php -
400.00 600.00 Above
3. How much do you spend in 70% 30% 0% 100%
online shopping?

The table shows how much the respondents spend money for online

selling. It can be seen that the 70% of the respondents spend Php 200.00 to Php

400.00 and 30% spend Php 401.00 to Php 600.00 in online shopping.

QUESTIONS Online Debit Cash on

payment or delivery. Others TOTAL
credit
card
Online

4. How do you pay for 0% 0% 100% 100%

the item you purchased?

The table shows how the respondents pay for their online shopping. It

shows that the 100% of the respondents take the cash on delivery.

PART III.

The Factors that affecting the customer to make buy to online shops.

Table 3.1

PRICES 4 3 2 1
Strongly Agree Slightly Disagree Total
 Agree Agree
1. The price in the shop is 40% 40% 20% 0% 100%
affordable.
2. They offer a discount. 50% 20% 30% 0% 100%
3. It offers a coupon. 40% 20% 40% 0% 100%
4. They have a special 60% 30% 10% 0% 100%
offer in holidays or etc.

The table shows represents the factors affecting the customer to make

buy in online shops in terms of prices. It can be seen that 40% of the respondents

strongly agree and agree that the price of the online shop that they choose are

affordable and 20% are slightly agree. The 50% of the respondents strongly agree that

the online shops offers a discount to their customer, 20% of it says agree and 30% says

slightly agree. In terms of offering a coupon, 40 % says they are strongly agreed and

slightly agree, and 20% says agree. In special offers, 60% of the respondents says

strongly agree, 30% agree and 10% says slightly agree.

Table 3.2

USAGE OF THE WEBSITE or 4 3 2 1

APPLICATION Strongly Agree Slightly Disagree Total
Agree Agree
1. The website or app is 40% 50% 10% 0% 100%
easy to see and
navigate
2. It is user friendly. 30% 60% 10% 0% 100%
3. The product is easy to 30% 60% 10% 0% 100%
access.
4. The app or the site is 50% 40% 10% 0% 100%
easy to use.

The table represents one of the factors affecting the customer to make buy in

online shops which is the usage of the website or application. The 40% of the
 respondents says strongly agree, 50%says agree and 10% says slightly agree that the

website or app is easy to see and navigate. In terms of user friendly of the apps or

website and the product is easy to access, the 60% says agreed and 30% strongly

agree, 10% slightly agree. It also shows the 50% of the respondents strongly agree that

the apps or website is easy to use and 40% agree and 10% slightly disagree.

Table 3.3

4 3 2 1
PRIVACY AND SECURITY Strongly Agree Slightly Disagree Total
Agree Agree
1. It protects the privacy of the 30% 50% 20% 0% 100%
customers.
2. The transaction in the shop is 30% 60% 10% 0% 100%
secure.
3. It established a good security 30% 50% 20% 0% 100%
system.

The table shows the privacy and security of the chosen online shops of the

respondents. It can be seen that the 50% of the respondents agrees on the protection of

the privacy of the customers in the website and 30% strongly agree and 20% slightly

agree. In terms of the security of the transaction in the shop, the 60% of the

respondents agree, 30% strongly agree and 10% slightly agree. It can be seen that the

50% agree that the online shops that they chose established a good security system,

30% strongly agree and 20% are slightly agree.

Table 3.4

4 3 2 1
DELIVERY SYSTEM Strongly Agree Slightly Disagree Total
Agree Agree
1. It delivers on time 50% 10% 20% 20% 100%
 2. It offers cash on 70% 20% 10% 0% 100%
delivery.
3. It offers free shipping. 30% 20% 30% 20% 100%

The table shows the delivery system of the e-commerce they chose. It can be

seen that 50% of the respondents says strongly agree,10% agree and 20% slightly

agree and disagree that it delivers on time. The 70% of the respondents strongly agree

that it offers cash on delivery and 20% agree, 10% slightly agree. In offering free

shipping, 30% says strongly agree and slightly agree and 20% agree and disagree.