1. __________ refers to the learning opportunities designed to help employees grow.

a. Training
b. Development ?
c. Education
d. All of the above

2. How does training and development offer competitive advantage to an organisation?

a. Removing performance decencies ?

b. Deficiency is caused by a lack of ability
c. Individuals have the aptitude and motivation to learn
d. None of the above

3. Which of the following is a benefit of employee training?

a. Improves morale

b. Helps people identify with organisational goals ?

c. Provides a good climate for learning, growth and co - ordination

d. None of the above

4. Choose which of the following is a benefit to the individual while receiving training?

a. Creates an appropriate climate for growth, communication

b. Aids in increasing productivity and/ or quality of work
c. Satisfies a personal needs of the trainer ?
d. None of the above

5. Which of this is a step in training process?

a. KSA deficiency
b. Provide proper feedback
c. Obstacles in the system
d. Use of evaluation models ?
6. Which of the following is a method used in group or organisational training needs
assessment?

a. Consideration of current and projected changes?

b. Rating scales
c. Interviews
d. Questionnaires

7. _________ seeks to examine the goals of the organisation and the trends that are likely to
affect these goals.

a. Organisational Support
b. Organisational analysis?
c. Person analysis
d. Key skill abilities analysis

8. Which of these is the benefit of needs assessment?

a. Assessment makes training department more accountable ?

b. Higher training costs
c. Loss of business
d. Increased overtime working

9. Rearrange the steps in training programme.

A. What should be the level of training

B. What principles of learning
C. Who are the trainees?
D. What methods and techniques?
E. Where to conduct the programme?
F. Who are the trainers?

a. ABCDEF
b. DECAFB
c. CADFBE
d. CFDABE ?

10. Which of these is an off - the - job training method?

a. Television ?
b. Job rotation
c. Orientation training
d. Coaching

11. State true or false.

i. Vestibule training utilises equipment which closely resemble the actual ones used on the job.

a. True?
b. False

12. Match the following techniques of training with their correct description.

1. Tag Teams --------- A. Games to get team members know each other

2. Outward - bound training ----- B. Games to test ability to plan ahead

3. Mirroring ------ C. Training with an external perspective

4. Strategic planners ----- D. Adventure sports for teams

5. Ice breakers ----- E. one role played alternately by two participants

a. 1-E,2-D,3-C,4-B,5-A ?
b. 1-A,2-D,3-E,4-C,5-B
c. 1-D,2-A,3-C,4-E,5-B
d. 1-C,2-D,3-B,4-A,5-E

13. Which of the following is a learning principle?

a. Recognition of individual differences

b. Schedules of learning
c. Transfer of learning
d. All of the above ?

14. Which of the following is a technique of evaluation?

a. Longitudinal or time - series analysis ?
b. Transfer validity
c. Inter - organisational validity
d. None of the above

15. Which of these is a hindrance to effective training?

a. Career planning workshop

b. Aggregate spending on training is inadequate ?
c. Mentoring
d. Career counselling

1-The following is (are) the benefit(s) of training.

(A) Increased productivity

(B) Reduced accidents

(C) Reduced supervision

(D) All of the above

(Ans: D)

2-The following training aims to provide broad training to enable the trainee to take up a
wide variety of tasks within his field of specialisation

(A) Demonstration

(B) On-the-job training

(C) Apprenticeship

(D) All of the above

(Ans: C)
 

3-Demonstration type of training method is used to train

(A) Workers

(B) Supervision

(C) Managers

(D) All of the above

(Ans: A)

4-The following is not a part of lower level management

(A) Worker

(B) Foreman

(C) Supervisor

(D) Inspector

(Ans: A)

5-A homogenous group of ____ men from the plant constitutes an ideal conference group

(A) 8-10

(B) 12-15

(C) 18-20

(D) 22-25

(Ans: B)

6-The following method is used to give to trainees the important information in permanent
form for immediate of future use
(A) Lecture methods

(B) Conference

(C) Written instructional method

(D) Training within the industry (TWI)

(Ans: C)

7-Training within the industry (TWI) scheme imparts training in

(A) Job instructions

(B) Job rotation

(C) Job method

(D) All of the above

(Ans: D)

8-The following is not a on the job training method

(A) Understudies

(B) Job rotation

(C) Management by objectives (MBO)

(D) Case study method

(Ans: D)

9-The following is vertical expansion of the job

(A) Job rotation

(B) Job enrichment

(C) Management by objectives (MBO)

(D) All of the above

(Ans: B)

10-_____ is widely used for human relations and leadership training

(A) Business games

(B) Role playing

(C) Case study method

(D) Job rotation

(Ans: B)

11-Personnel management of an organisation specifically deals with human resources in

respect of

(A) Their procurement

(B) Develop their skills, knowledge and attitude

(C) Their motivation towards the attainment of organisational objectives

(D) All of the above

(Ans: D)

12-Personnel management is a

(A) Point of view

(B) Technique of thinking

(C) Philosophy of management

(D) All of the above (Ans: D)

In Lewin organization change process, the introduction of new attitudes and behaviors is
included in

1. unfreezing stage
2. moving stage ?
3. refreezing stage
4. nonmoving stage

The comparison of on-the-job behavior before and after training programs can be classified as

1. measuring reaction
2. measuring learning
3. measuring behavior ?
4. measuring results

The training technique, which allows trainees to solve problems and work in different
departments is called

1. job rotation
2. action learning ?
3. lifelong learning
4. management development

The changing process in which the change is formulated and implemented by employees is
called

1. organizational development ?
2. organizational change
3. Lewin change process
4. Maslow's change hierarchy

A systematic method to teach skills for job while presenting facts and getting feedback is called

1. job rotation
2. off the job training
3. job instruction training
4. programmed learning ?
The measurement of results after training programs is classified as

1. measuring reaction
2. measuring learning
3. measuring behavior
4. measuring results ?

The category which is not included in 'organizational development' is

1. techno structural
2. strategic applications
3. human process
4. consolidation of gains ?

The 'process consultation' is an example of

1. human process intervention ?

2. techno structural interventions
3. strategic intervention
4. HRM interventions

The 'performance appraisal' is an example of

1. human process intervention

2. techno structural interventions
3. strategic intervention
4. HRM interventions ?

The 'supply chain management' is included in

1. personal competencies
2. interpersonal competencies
3. business management ?
4. Both A and C

The stage in which manager makes sure that past practices are still in continuation or not is

1. unfreezing stage
2. moving stage
3. refreezing stage ?
4. nonmoving stage

The training of employees during a job is called

1. on the job training ?

2. off the job training
 3. job instruction training
4. none of above

'Behaving ethically' is included in

1. personal competencies ?
2. interpersonal competencies
3. business management
4. Both A and C

The 'controlled experimentation' is a technique, use for

1. designing of evaluation ?
2. the things to measure
3. in-house development
4. consolidation of gains

An overview of knowledge, skills and behaviors in a single diagram is called

1. need analysis competency model

2. competency model ?
3. task analysis
4. Both A and C