Front Office - 2ND - Sem - 26 - 03
Front Office - 2ND - Sem - 26 - 03
Front Office - 2ND - Sem - 26 - 03
01
Course name
3 – YEAR B.Sc. DEGREE IN HOSPITALITY & HOTEL ADMINISTRATION
Semester SEMESTER – II
IHM GUWAHATI
Four answer option (a) Rates offered to guest using room for few hours
(b) These are the discounts given to the government official travel for official purpose.
(c) Rates offered by new hotels or hotels providing new services to the market.
(d) Resorts usually have separate tariff for peak season and off season, the off-season
rate being much lower.
Correct answer C) Rates offered by new hotels or hotels providing new services to the market.
Tour rates: these are special discounts that are given to wholesalers who operate series of tours for groups arriving and departing together.
Company Guaranteed Rates (CGR): Companies which give regular guaranteed business to the hotel are given discounts.
Company volume guaranteed rate (CVGR)-Based on the room night potential of different companies; certain hotels give a special rate to those companies
which contribute a large volume of room nights
Employee rate- Employees of major hotel chains have a special employee rate for all employees at their member hotels within the chain. This is however
based on the availability of space and policy of the individual hotel.
Travel agent rate: travel agents provide substantial volume of business to hotels; hence hotels offer them special discounts and commissions.
Government rates: these are the discounts given to the government official travel for official purpose.
Educational rate: these are the special rates offered by hotels to students and educationists who have a limited travel budget. They provide a large chunk of
repeat business to hotels.
Membership rate: rates offered to the guests who are the member of influential organization or memberships offered by hotel that provide volumes of
business to hotels.
Complimentary rates: these are rates where hotel does not charge the room rent from a guest, these are provided to tour or group leaders, tour operators,
travel agencies, local dignitaries, and media personnel’s.
Promotional Rates: For publicity and promotion special discounted rates are offered to CIP’s. These discounts are authorized by senior staff members.
References of Book and Chapters or peer reviewed Journals or any other literature in support of the
above answer: Hotel Front Office by Jatashankar R Tewari, Front Office Management by Sk Bhatnagar,
Hotel front office management byJames A. bardi, Internet.
Course name
3 – YEAR B.Sc. DEGREE IN HOSPITALITY & HOTEL ADMINISTRATION
Semester SEMESTER – II
IHM GUWAHATI
Question No -1 F.H.R.A.I
Four answer option (a) Federation of Hotel and Restaurants Association of India
Course name
3 – YEAR B.Sc. DEGREE IN HOSPITALITY & HOTEL ADMINISTRATION
Semester SEMESTER – II
IHM GUWAHATI
Four answer option (a) It is used to determine the proper average rate to set for restaurant menu.
It is used to determine the proper average rate to set for rooms in a given hotel.
(b)
IHM GUWAHATI
Question No -1 This method sets the rate of a room at Rs.1/- for each Rs.1000/- of construction
and furnishings cost per room assuming a 70 percent occupancy.
Four answer option (a) Hubbart Formula Approach
References of Book and Chapters or peer reviewed Journals or any other literature in support of the
above answer: Hotel Front Office by Jatashankar R Tewari, Front Office Management by Sk Bhatnagar,
Hotel front office management byJames A. bardi, Internet.
DATE:26:03:2020 SL. NO. 04
Course name
3 – YEAR B.Sc. DEGREE IN HOSPITALITY & HOTEL ADMINISTRATION
Semester SEMESTER – II
IHM GUWAHATI
Question No -1 The price at which the hotel rooms are sold before applying
discount.
Four answer option (a) Tour rates
Tariff card
(b)
( Fixed Rates
c)
( None of the above
d)
Correct answer d) None of the above
References of Book and Chapters or peer reviewed Journals or any other literature in support of the
above answer: Hotel Front Office by Jatashankar R Tewari, Front Office Management by Sk Bhatnagar,
Hotel front office management byJames A. bardi, Internet.