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Gojko Reljic CV

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Gojko Reljic

Nehruova 74
+381611933545
gojko.reljic@gmail.com

LinkedIn : https://www.linkedin.com/in/gojko-reljić-0131b736

FIELDS
Windows OS administration and maintenance, troubleshooting
Network planning, routing and switching, network
troubleshooting
Customer care and advanced customer support
Software installation and troubleshooting

EDUCATION

Mikrotik courses for basic and advanced routing


Microsoft basic PC troubleshooting and installation

EXPERIENCE
System Administrator | N e t p l u s D O O
2004 - 2010
Installation and maintenance of Windows OS,
troubleshooting and customer care. Network planning,
installation, maintenance and troubleshooting.
Assembly of new workstations, break/fix solutions, upgrades
etc.
General Café Manager, account manager
System Administrator | W C G A d r i a
2005 - 2009
Network and workstation deployment for international E-
sports events, troubleshooting, additional software
installation, Specific game servers maintenance. Team
management.
System Administrator | G a m e p u b D O O
2012 - 2015
Installation and maintenance of Windows OS,
troubleshooting and customer care. Network planning,
installation, maintenance and troubleshooting.
Gojko Reljic

Assembly of new workstations, break/fix solutions, upgrades


etc.
E-sports events organization, team management.
Advanced helpdesk agent | N C R D O O
2016 – 2018
Advanced helpdesk for field engineers, Cisco switches and
routers troubleshooting, workstation and thin clients
installation and troubleshooting, POS equipment installation
and troubleshooting, remote assistance, configuration and
troubleshooting of various equipment ( AP, workstations,
switches, thin clients, POS units etc.)

Technical support representative | TESLAWATT


2019 – present
Setup, maintenance, troubleshooting of ASIC and GPU
miners for crypto-currency. Working with specific tools for
setup and maintenance of ASIC and GPU miners.
Troubleshooting various equipment and implementing
break/fix solutions. Working on Zendesk ticketing platform to
track changes and fixed/repaired issues with equipment.
Responding to customer emails, tracking any changes either
via email or Zendesk.

ABOUT ME
With over 15 years in IT branch I have developed high
knowledge and great experience in Windows OS, network,
software and hardware troubleshooting and installation.
Highly passionate for E-sports, involved in numerous event
organization and support:
WCG – World Cyber Games national qualifier
CPL – Cyberathlete Professional league
ESWC – Electronic Sports World Cup
Gaming paradise – Unique E-sports event
Belgrade open – Belgrade Ministry of sports festival
P2L – Play to live. First crypto currency E-sports event.
Klikcon (current) – Gaming and pop culture festival.

Great team player, fast learner, I am able to share my


knowledge with my associates and always strive to learn
further more. Still active in E-sport, interested in new
solutions and technology in general.

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