Stove Samsung Fen500wx - Xaa
Stove Samsung Fen500wx - Xaa
Stove Samsung Fen500wx - Xaa
Electric Range
user manual
• Bigger is better
With a capacity of 5.9 cubic feet, your new range is equipped with more space than any of its
competitors in the U.S. market. This means greater convenience for you when cooking for the
holidays or when entertaining.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric
shock.
Call the service center for help.
Note
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
WARNING WARNING
ALL RANGES CAN TIP AND CAUSE INJURIES TO
PERSONS
INSTALL THE ANTI-TIP DEVICE PACKED WITH RANGE
FOLLOW ALL INSTALLATION INSTRUCTIONS
Do not step, lean, or sit on the doors of the range. These can cause
the range to tip, resulting in burns or serious injuries.
Check to see that the Anti-Tip device is installed properly. Then grasp the
top rear edge of the range and carefully attempt to tilt it forward. Verify
that the Anti-Tip device is engaged.
If you pull the range out from the wall for any reason, make sure the
device is properly engaged when you push the range back against the
wall. If it is not, there is a possible risk of the range tipping over and
causing injury if you or a child stand, sit or lean on an open door.
CAUTION
CAUTION - Use this appliance only for its intended purpose as
described in this Owner’s Manual.
Potentially hot surfaces include the cooktop, areas facing the cooktop,
oven vent opening, surfaces near the opening, crevices around the oven
door.
User servicing - Do not repair or replace any part of the appliance
unless specifically recommended in the manual. All other servicing should
be referred to a qualified technician.
Always disconnect power to appliance before servicing by removing the
fuse or switching off the circuit breaker.
CAUTION
CAUTION - Do not store items of interest to children in cabinets above a
range or on the back guard of a range. Children climbing on the range to
reach items could be seriously injured.
Do not leave children alone. Children should not be left alone or
unattended in an area where appliance is in use. They should never be
allowed to sit or stand on any part of the appliance.
Never use your appliance for warming or heating the room.
Do not use water on grease fires. Turn off the oven to avoid spreading
the flame. Smother the fire or flame by closing the door or use dry
chemical, baking soda, or a foam-type extinguisher.
Storage in or on appliance. Flammable materials should not be
stored in an oven or near surface units. Be sure all packing materials are
removed from the appliance before operating it. Keep plastics, clothes,
and paper away from parts of the appliance that may become hot.
Wear proper apparel. Loose-fitting or hanging garments should never
be worn while using the appliance.
Use only dry potholders. Moist or damp potholders on hot surfaces
may result in burns from steam. Do not let the potholder touch hot
heating elements. Do not use a towel or other bulky cloth.
Teach children not to play with the controls or any other part of the range.
For your safety, do not use high-pressure water cleaners or steam jet
cleaners.
If the supply cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to avoid a hazard.
The appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Read and follow all instructions and warnings on the cleaning cream
labels.
Electrical safety
Proper Installation - Be sure your appliance is properly installed and
grounded by a qualified technician.
The appliance should be serviced only by qualified service personnel.
Repairs carried out by unqualified individuals may cause injury or serious
malfunction. If your appliance is in need of repair, contact a Samsung
authorized service center. Failure to follow these instructions may result in
damage and void the warranty.
Flush - mounted appliances may be operated only after they have
been installed in cabinets and workplaces that conform to the relevant
standards. This ensures sufficient protection against contact for electrical
units as required by the essential safety standards.
If your appliance malfunctions or if fractures, cracks or splits appear:
- switch off all cooking zones;
- disconnect the surface Cooktop from the electrical supply, and
contact your local service center.
The oven must be switched off before removing the guard and that, after
cleaning, the guard must be replaced in accordance with the instructions
WARNING - If the surface is cracked, switch off the appliance to avoid
WARNING
the possibility of electrical shock. Do not use your surface Cooktop until
the glass surface has been replaced.
WARNING - Ensure that the appliance is switched off before replacing
WARNING
the lamp to avoid the possibility of electric shock.
The range should not be placed on a base.
OVEN
DO NOT TOUCH HEATING ELEMENTS OR INTERIOR SURFACES
OF THE OVEN. Heating elements may be hot even though they are dark
in color. Interior surfaces of an oven become hot enough to cause burns.
During and after use, do not touch or let clothing or other flammable
materials contact heating elements or interior surfaces of oven until
they have had sufficient time to cool. Other surfaces of the appliance
may become hot enough to cause burns. Among these surfaces are
oven vent openings and surfaces near these openings, oven doors, and
windows of oven doors.
Do not heat unopened food containers. Build-up of pressure may
cause the container to burst and result in injury.
Do not use the oven to dry newspapers. If overheated, they can
catch on fire.
Do not use the oven for a storage area. Items stored in an oven can
ignite.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the
oven door glass since they can scratch the surface, which may result in
shattering of the glass
WARMING DRAWER
DO NOT TOUCH THE HEATING ELEMENT OR THE INTERIOR
SURFACE OF THE DRAWER. These surfaces may be hot enough to
burn.
REMEMBER: The inside surface of the drawer may be hot when the
drawer is opened.
The purpose of the warming drawer is to hold hot cooked foods at
serving temperature. Always start with hot food. Cold food cannot be
heated or cooked in the warming drawer.
Use care when opening the drawer. Open the drawer a crack and
let hot air or steam escape before removing or replacing food. Hot air or
steam which escapes can cause burns to hands, face and/or eyes.
Do not use the drawer to dry newspapers. If overheated, they can
catch on fire.
Do not use aluminum foil to line the drawer. Foil is an excellent heat
insulator and will trap heat beneath it. This will upset the performance of
the drawer and it could damage the interior finish.
Do not leave paper products, plastics, canned food or combustible
materials in the drawer.
Never leave jars or cans of fat drippings in or near your drawer.
Do not warm food in the drawer for more than three hours.
VENTILATING HOOD
Clean ventilating hoods frequently. Grease should not be allowed to
accumulate on the hood or filter.
When flaming foods under the hood, turn the fan on.
19
19 What’s included with your range
20
21 About the radiant surface elements
22 Location of the Induction and radiant surface
elements and controls
23 Induction and radiant touch control
24 Using the touch control sensors
24 How to set the appliance for cooktop cooking
24 Select cooking zone on
24 Heat setting
25 Left front burner dual control
25 Induction power boost control
25 Induction simmer control
26 Switching a cooking zone off
26 Control lockout
27 Before using the cooktop
29 Cookware for induction cooking zones
29 Use the correct size cookware
32
operating the oven 34 The oven control panel
34
35 Setting the clock
36 Minimum and maximum settings
36 Setting the kitchen timer
37 Using the oven racks
38 Baking
39 Convection baking
41 Convection roasting
43 Timed cooking
44 Delay timed cooking
45 Broiling
47 Using the custom cook feature
48 Using the easy cook feature
51 Using the warm function and warm mode
52 Extra features
54 Turning the oven light on and off
56
58 Steam-cleaning
59 Care and cleaning of the oven
61 Care and cleaning of the glass cooktop
63 Removing and re-installing the oven door
64 Removing and re-installing the warming drawer
65 Changing the oven light
troubleshooting 66 Troubleshooting
66
warranty
71
18_ Contents
introducing your new range
Overview
01 INTRODUCING
Oven control panel
See page 34 for more information Glass surface
See page 22 for more information
Automatic oven light switch
Oven light
Self/steam clean latch
Oven door
Warming drawer
Convection fan
Gasket
Shelf position
Wire racks Broil pan Broil pan insert Cleaner & Cleaning pad
DG75-01001A DG63-00067A DG63-00068A DG97-00085A
BEFORE COOKING
CAUTION
• Do not use the glass cooktop surface as a cutting board.
• Do not place or store items that can melt or catch fire on the glass cooktop, even
when it is not being used.
• Turn the surface unit on only after placing cookware on them.
• Do not store heavy items above the cooktop surface. They could fall and damage it.
DURING COOKING
CAUTION
• Metallic objects such as knives, forks, spoons, and lids should not be placed on the
surface cooktop since they can get hot.
• Do not place aluminum foil or plastic items such as salt and pepper shakers, spoon
holders, or plastic wrappings on the range when it is in use. The hot air from the vent
could melt plastics or ignite flammable items.
• After use, use the control to switch off the surface element. Do not rely on the pan
detector.
• This appliance is to be used only for normal cooking and frying in the home. It is not
designed for commercial or industrial use.
• Never use the surface cooktop for heating the room.
• Take care when plugging electrical appliances into a power outlet near the cooktop.
Power cords must not come into contact with the cooktop.
• Never leave surface units unattended while using a high heat setting. Boilovers cause
smoke. Greasy spillovers may catch on fire.
• Overheated fat and oil can catch fire quickly. Never leave surface units unattended
when preparing foods in fat or oil, for example, when cooking french fries.
• Turn the cooking zones off after use.
• Always keep the control panels clean and dry.
• Never place combustible items on the surface cooktop. It may cause a fire.
• Do not use the Induction cooking zone to heat aluminium foil, products wrapped in
aluminium foil or frozen foods packaged in aluminium cookware.
• Do not use plastic wrap to cover food on a radiant burner. Plastic may melt onto the
surface and be very difficult to remove.
• There is the risk of burns from the appliance if used carelessly.
• Cables from electrical appliances must not touch the hot surface of the cooktop or
hot cookware.
• Do not use the surface cooktop to dry clothes.
• Never store flammable materials such as aerosols and detergents in draws or
cupboards under the induction.
AFTER COOKING
CAUTION
• Do not touch the surface elements until they have cooled down.
• The surface may be still be hot and burns may occur if you touch the glass surface
before it has cooled down sufficiently.
• Immediately clean spills on the cooking area to prevent a tough cleaning chore later.
• If cabinet storage is provided directly above the cooking surface, make sure that the
items are infrequently used and can be safely stored in an area subjected to heat.
Radiant elements have a limiter that allows the element to cycle ON and OFF, even at the HI
setting. This helps to prevent damage to the ceramic cooktop. Cycling at the HI setting is
normal and can occur if the cookware is too small for the radiant element or if the cookware
bottom is not flat.
h
ch
inc
2. Single Radiant Left Rear
6
5
Cooking Zone
3. Induction Right Front
1 Cooking Zone
9
in
ch
9
inc
h
4. Induction Right Rear
3 Cooking Zone
6
5. Induction operation lamp
5
6. Hot surface indicator
2
3
• The cooktop elements may be hot and burns may occur. Do not touch the surface
CAUTION elements until they have cooled down sufficiently.
• At high or over the 6 level, never leave food unattended. Boilovers cause smoke.
Greasy spillovers may catch on fire.
• Be sure you turn the Touch control to OFF when you finish cooking.
After the On/Off control sensor has been activated to switch on your appliance, a heat
setting must be selected within approximately 5 seconds. Otherwise, the appliance will
switch itself off for safety reasons.
Heat setting
1. Radiant Burner
a. In the next 5 seconds, move your finger along the control
panel until the desired heat level setting appears in the
digital display.
• Select the Low touch sensor for the lowest power level.
• Select the Hi touch sensor for the highest power level.
After switching off cooking zone, the presence of residual heat is indicated by the ‘Hot
Surface indicator’.
Control lockout
This feature allows you to lock the buttons on the touch pad so they cannot be activated
accidentally, and prevents the cooking zone’s heating levels from being changed unintentionally.
Even if the Lockout is activated, the cooking zone can be switched off by using the control
panel’s Off control sensor.
• The Cooking Zones may appear to be cool while turned ON and after they have been
CAUTION turned OFF. The glass surface may be HOT from residual heat transfered from the
cookware and burns may occur.
• DO NOT TOUCH HOT COOKWARE or PANS directly with your hands. Always
CAUTION use oven mitts or pot holders protect your hands from burns.
INCORRECT CORRECT
• Curved or warped pan bottoms or sides. • Flat pan bottom & straight sides.
Min. size
Min.size Min.size
Min. size
• Pan does not meet the minimum size • Pan size meets or exceeds the
required for the Cooking Zone used. See the recommended minimum size for the Cooking
“Size of pan” section. Zone.See the “Size of pan” section.
• Pan bottom rests on cooktop trim or does • Pan rests completely on the Cooktop
not rest completely on the cooktop surface. surface.
ANY one of the incorrect conditions listed above may be detected by the sensors located
below the ceramic cooktop surface. If the cookware does not meet one or more of these
conditions, one or more of the Cooking Zones will not heat, and settings will flash in the
affected Cooking Zone display. Correct the problems before attempting to activate the
cooktop.
Cookware material
Cookware material Suitable
Steel, Enamelled steel Yes
Cast iron Yes
Stainless steel If appropriately labelled by the manufacturer
Aluminium, Copper, Brass No
Glass, Ceramic, Porcelain No
Certain cookware can make noise when being used on induction cooking zones. These
noise are not a fault in the appliance and do not affect operation in any way.
Wrong!
TEmperature detecTIon
If for any reason the temperatures on any of the cooking zones were to exceed the safety levels,
then the cooking zone will automatically reduce the heat to a lower power level.
When you have finished using the cooktop, the cooling fan will continue to run until the cooktop’s
electronics have cooled down. The cooling fan switches itself on and off depending upon the
termperature of the electronics.
03 WARMING DRAWER
described in the tables below.
• Example
• The heat settings indicated in the table above are provided only as guidelines for your
reference.
• You will need to adjust the heat settings according to specific cookware and foods.
Preventing stains
• Do not use a soiled dish cloth or sponge to clean the cooktop surface. A film will remain, which
may cause stains on the cooking surface after the area is heated.
• Continuously cooking on a soiled surface may result in a permanent stain.
Plastic containers or plastic wrap will melt if in direct contact with the drawer, pan or a
CAUTION hot utensil. Melted plastic may not be removable and is not covered under your warranty.
03 WARMING DRAWER
Turning the warming drawer on or off
• Pressing the CLEAR/OFF pad does not turn the warming drawer off.
• The warming drawer cannot be used during a self-cleaning cycle.
Recommended settings
LEVELS TYPE OF FOOD
High Bacon, poultry, pizza, hamburger patties, pork chops, fried foods
• Different types of food may be placed in the warming drawer at the same time. For best
results, do not leave foods in the warming drawer for longer than 1 hour. Do not leave
smaller quantities or heat-sensitive foods, such as eggs, for longer than 30 minutes.
• The warming drawer will shut off automatically after 3 hours.
20 18 17 1 16 15 2
14 13 12 11 10 9 8 7 6 5 19 4 3
1. DISPLAY: Shows the time of day, oven temperature, whether the oven is in the bake, broil or
self-cleaning mode, and the times set for the timer or automatic oven operations.
2. NUMBER PADS: Use to set any function requiring numbers such as the time of day on the
clock; the timer, the oven temperature, the start time and length of operation for timed baking.
3. SET/START: Must be pressed to start any cooking or cleaning function.
4. CLEAR/OFF: Press to cancel all oven operations except the clock and timer.
5. KITCHEN TIMER ON/OFF: Press to select the timer feature.
6. DELAY START: Use along with Bake, Conv. Bake, Conv. Roast, Cooking Time, and Self
Clean pads to set the oven to start and stop automatically at a time you set.
7. COOKING TIME: Press and then use the number pads to set the amount of time you want
your food to cook. The oven will shut off when the cooking time has run out.
8. CLOCK AM/PM: Press to set the time of day.
9. OVEN LIGHT: Press to turn the oven light on or off.
10. CUSTOM COOK: Press to record and recall your favorite recipe setting.
11. SELF CLEAN: Press to select the self-cleaning function.
12. STEAM CLEAN: Press to select the steam-cleaning function.
13. DEFROST: Press to select the defrost function.
14. WARM: Press to keep cooked foods warm.
15. BROIL: Press to select the broil function.
16. BAKE: Press to select the bake function.
17. CONVECTION BAKE: Press to select baking with the convection function.
18. CONVECTION ROAST: Press to select roasting with the convection function.
19. HOLD: Press to lock the buttons on the touch pad so they cannot be activated accidentally.
20. EASY COOK: Press to recall easy cook recipe setting.
Fig. 1 Fig. 2
• Do not cover a rack with aluminum foil or place on the oven bottom. This will disturb
CAUTION the heat circulation, resulting in poor baking, and may damage the oven bottom.
• Arrange the oven racks only when the oven is cool.
Place food in the oven after preheating if the recipe calls for it. Preheating is very important
for good results when baking cakes, cookies, pastry, and breads. After the oven has
reached the desired temperature, a long beep will sound 6 times.
2. Enter the temperature you want, eg. 425 °F, by using the number
pad.
2. Enter the temperature you want, eg. 400 °F, by using the number
pads. Be sure to enter the temperature called for in the recipe.
The oven will automatically adjust the temperature for convection
baking.
In convection baking mode, the oven automatically reduces the set regular baking
temperature by 25 °F to the appropriate conversion temperature.
The convection oven fan shuts off when the oven door is opened.
DO NOT leave the door open for long periods of time while using convection cooking or
you may shorten the life of the convection heating element.
In the convection roasting mode, the oven will automatically reduce the set regular baking
temperature by 25 °F to the appropriate conversion temperature.
The convection oven fan shuts off when the oven door is opened.
DO NOT leave the door open for long periods of time while using convection cooking or
you may shorten the life of the convection heating element.
Roasting time*
Meat Weight (lb) Oven temp. ( ˚F ) Internal temp. ( ˚F )
(min per lb)
Beef
25-28 145 (med/rare)
Rib Roast 4-6 325
28-32 160 (medium)
* Roasting times are approximate and may vary depending on the shape of the meat.
The convection roast temperature is 25 °F less than recommended on packages or
recipes. The temperature in this chart has been reduced 25 °F.
** Stuffed turkey requires additional roasting time. The minimum safe temperature for
stuffing in poultry is 165 °F.
2. Enter the temperature you want, eg. 375 °F, by using the number
pads.
4. Enter the cooking time you want, eg. 45 min, by using the number
pads.
You can set the cooking time for any amount of time from 1 minute
to 9 hours and 99 minutes.
Place food in the oven after preheating if the recipe calls for it. Preheating is important for
good results when baking cakes, cookies, pastry, and breads. After the oven has reached
the desired temperature, a long beep will sound 6 times.
Use caution with the timed cooking or delay timed cooking features. Use these
CAUTION features when cooking cured or frozen meats and most fruits and vegetables. Foods
that can easily spoil, such as milk, eggs, fish, meat or poultry, should be chilled in the
refrigerator first. Even when chilled, they should not stand in the oven for more than
1 hour before cooking begins, and should be removed promptly when cooking is
completed. Eating spoiled food can result in sickness from food poisoning.
7. Select AM or PM.
Press the CLOCK AM/PM pad once to select AM or twice to
select PM.
This step is skipped in the 24-hour display mode.
8. Enter the time you want the oven to turn on, eg. 4:30, by using the
number pads.
Place food in the oven after preheating if the recipe calls for it. Preheating is important for
good results when baking cakes, cookies, pastry, and breads. After the oven has reached
the desired temperature, a long beep will sound 6 times.
Should an oven fire occur, close the oven door and turn the oven off. If the fire continues,
CAUTION throw baking soda on the fire or use a foam-type fire extinguisher. Do not put water or
flour on the fire. Flour may be explosive and water can cause a grease fire to spread and
cause personal injury.
Pizza
This pizza function is designed for crisp and browned bottom while keeping the topping moist.
• Use only 1 rack and place the rack in position 2 or 3 for the best results when using the
pizza feature.
• The default temperature is 400’F. You may adjust the oven temperature to fit your needs.
• Follow the package instructions for preheating and baking times.
Chicken Nuggets
This function is to cook convenience style frozen chicken nuggets.
• When using this function, place the oven rack in position 5 of 6 for the best result.
• Preheating the oven will not be necessary.
• Use only 1 rack and place the rack in position 2 or 3 for the best results.
• Preheating the oven will not be necessary.
Proof
The proofing feature maintains a warm environment useful for rising yeast-leavened products.
• If you press the PROOF pad when the oven temperature is above 100˚F, Hot will appear
in the display. Because these functions produce the best results when started while
the oven is cool, we recommend that you wait until the oven has cooled down and Hot
disappears from the display.
• To avoid lowering the oven temperature and lengthening proofing time, do not open the
oven door unnecessarily.
• Check bread products early to avoid over-proofing.
• Do not use the proofing mode for warming food or keeping food hot. The proofing oven
temperature is not hot enough to hold foods at safe temperatures. Use the warm feature.
• For best results, cover the dough with a cloth or with plastic wrap. (The plastic may need
to be anchored underneath the container so the oven fan will not blow it off.)
• If the cake has a good appearance but it is soggy inside, next time, bake at a lower
temperature for a little longer.
• If the cake and pie is unevenly browned, next time, set the temperature a little lower.
Casserole
This feature is the ideal cooking method for lasagna, stew, and popular casseroles with toppings.
The Casserole pad provides a heat cycling that bakes all around the cooking vessel, providing an
evenly browned top and evenly heated food.
For the best results, cook casseroles with toppings uncovered, and stews and braised
meats covered to prevent evaporation.
• If you press the DEFROST pad when the oven temperature is above 100˚F, Hot will
appear in the display. Because these functions produce the best results when started
while the oven is cool, we recommend that you wait until the oven has cooled down and
Hot disappears from the display.
• Remove all packaging from the frozen food before defrosting for the best results.
• Use the broil pan and insert when defrosting food which can drip, such as poultry. This keeps
defrosing food from lying in defrosted liquid and keeps the oven cleaner.
• When defrosting food which has frozen together, e.g. berries, chops, fish fillets etc. separate it
about half-way through the defrosting time.
Extra features
Thermostat adjustment
The temperature in the oven has been preset at the factory. When first using the oven, be sure to
follow recipe times and temperatures. If you think the oven is too hot or too cool, the temperature
in the oven can be adjusted. Before adjusting, test a recipe by using a temperature setting that is
higher or lower than the recommended temperature. The baking results should help you to decide
how much of an adjustment is needed.
The oven temperature can be adjusted ±35 °F (±19 °C ).
1. Press BAKE and the 0 number pad at the same time for 3
seconds.
The display will show AdJ 0.
2. Enter the adjustment you want, eg. 20 °F, by using the number
pads.
You can adjust the temperature to lower than the factory setting by
pressing the BAKE pad.
3. Press the SET/START pad.
This adjustment will not affect the broiling or the self-cleaning temperatures. The adjustment
will be retained in memory after a power failure.
Control lockout
This feature will allow you to lock the buttons on the touch pad so they cannot be activated
accidentally.
Do not activate any other program feature except BAKE while the Sabbath feature is active.
ONLY the following key pads will function correctly with the Sabbath feature: NUMBER,
BAKE, SET/START and CLEAR/OFF pad. ALL OTHER KEYPADS should not be used
once the Sabbath feature is activated.
• During the self-cleaning cycle, the outside of the range will become very hot to the
CAUTION touch. Do not leave small children unattended near the appliance.
• Some birds are extremely sensitive to the fumes given off during the selfcleaning cycle
of any range. Move birds to another well-ventilated room.
• Do not line the oven walls, racks, bottom or any other part of the range with
aluminum foil. Doing so will result in poor heat distribution, produce poor baking
results and cause permanent damage to the oven interior. Aluminum foil can melt and
adhere to the interior surface of the oven.
• Do not force the oven door open during self-cleaning. This can damage the
automatic door locking system. Use care when opening the oven door after the self-
cleaning cycle is complete. Stand to the side of the oven when opening the door to
allow hot air or steam to escape. The oven may still be VERY HOT.
When steam-cleaning, use exactly 10 oz. of water since this produces the best results.
If you press the STEAM CLEAN pad when the oven temperature is above 100˚F, Hot will
appear in the display. Because these functions produce the best results when started while
the oven is cool, we recommend that you wait until the oven has cooled down and Hot
disappears from the display.
• Be sure all controls are OFF and all surfaces are COOL before cleaning any
WARNING
part of the range.
• If your range is removed for cleaning, servicing or
any reason, be sure the Anti-Tip device is re-engaged
properly when the range is replaced. Failure to take
this precaution could result in tipping of the range and
cause injury.
Oven vent
Oven racks
• If the racks are left in the oven during a self-cleaning cycle, their color will turn slightly blue and
the finish will be dull. After the self-cleaning cycle is complete and the oven has cooled, rub the
sides of the racks with wax paper or a cloth containing a small amount of oil. This will help the
racks glide more easily into their tracks.
Oven door
• Use soap & water to thoroughly clean the top, sides,
Don’t hand and front of the oven door. Rinse well. You may use a
clean the glass cleaner on the outside glass of the oven door. DO
oven door
gasket.
NOT immerse the door in water. DO NOT spray or
allow water or the glass cleaner to enter the door
vents. DO NOT use oven cleaners, cleaning powders,
or any harsh abrasive cleaning materials on the outside
of the oven door.
• DO NOT clean the oven door gasket. The oven
You may door gasket is made of a woven material which is
hand clean essential for a good seal. Care should be taken not to
the oven
door. rub, damage, or remove this gasket.
DAMAGE to your glass surface may occur if you use scrub pads other than those
WARNING recommended.
WARNING
Carefully check the bottoms of pans for roughness that may scratch the cooktop.
If pitting or indentation in the glass surface has already occurred, the cooktop glass will
have to be replaced. In this case, service will be necessary.
• The door is very heavy. Be careful when removing and lifting the door. Do not lift the
door by the handle.
CAUTION
about 5 °
Fig. 1 Fig. 2
Hinge arm
Bottom Indentation
edge of slot
3. Open the door fully. If the door will not open fully, the indentation is not inserted correctly in the
bottom edge of the slot.
Hinge lock
Lever Lever
Remove Replace
5. Put the new bulb into the socket and turn clockwise to secure in the socket.
6. Re-install the glass bulb cover. Turn clockwise to secure.
7. Plug in the range or reconnect the power.
Before changing your oven light bulb, disconnect the electrical power to the range at the
CAUTION main fuse or circuit breaker panel. Make sure the oven and the bulb are cool.
66_ Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
The Cooktop You have a function error code. • Press touch the on/ff control key sensor. If
control beeps and the problem persists, disconnect all power
displays an F error CODE CAUSE to the range for at least 30 seconds and
code. -SE- Touch Button Short Error then reconnect the power. If this does not
-LE- Low Voltage Error solve the problem, call for service.
-ot- Over Temperature Error
- - Pan Detection Error
06 TROUBLESHOOTING
(Sensor-Top)
-bo- IGBT Sensor Open Error
(Assy-Inverter Module)
-b - IGBT Sensor Short Error
(Assy-Inverter Module)
-FL- DC fan motor Error
The surface units Improper cookware is being used. • Use pans which are flat and match the
will not maintain diameter of the surface unit selected.
a rolling boil or In some areas, the power (voltage) • Cover the pan with a lid until the desired
will not cook fast may be low. heat is obtained.
enough.
The surface units A fuse in your home may be blown • Replace the fuse or reset the circuit
will not turn on. or the circuit breaker tripped. breaker.
The cooktop controls are set • Check to see the correct control is set for
improperly. the surface unit you are using.
Pan does not heat Pan not detected. • Check whether the pots or pans are
up. suitable for induction.
• Refer to page 29 for proper pan selection.
Pan too small for proper pan • Use larger pan or this pan on a smaller
detection cooking zone. Refer to page 29 for proper
pan selection.
and only works with low power.
Distance between surface unit and • Check whether the surface unit is properly
glass ceramic is too large. positioned and touching the glass cooktop
surface.
Areas of Food spillover was not cleaned. • Refer to the section on care and cleaning
discoloration on the of the glass cooktop on page 61.
cooktop. The surface is hot and the model • This is normal. The surface may appear
features a light-colored cooktop. discolored when it is hot. This is temporary
and will disappear as the glass cools.
The surface unit This is normal. • The element will cycle on and off to
frequently cycles on maintain the heat setting.
and off.
The oven will not The range is not completely • Make sure the electrical plug is inserted
turn on. plugged into the electrical outlet. into a live, properly grounded outlet.
A fuse in your home may be blown • Replace the fuse or reset the circuit
or the circuit breaker tripped. breaker.
The oven controls have been set • See the chapter on operating the oven.
improperly.
The oven is too hot. • Allow the oven to cool.
Troubleshooting _67
PROBLEM POSSIBLE CAUSE SOLUTION
The appliance will The appliance is not completely • Make sure the power cord is plugged into
not turn on. plugged into the electrical outlet or a live, properly grounded outlet. Check the
a fuse in your home may be blown fuse and circuit breakers.
or the circuit breaker tripped.
Incomplete service wiring. • Call for service.
Power outage. • Check to see if the house lights will turn
on. If required, call your local electric
company for service.
The oven light will The light bulb is loose or defective. • Tighten or replace the bulb.
not turn on. The switch operating light is • Call for service.
broken.
Oven smokes The control has not been set • Refer to the section on setting oven
excessively during properly. controls.
broiling.
• Make sure the oven door is opened to the
broil stop position.
The meat has been placed too • Reposition the rack to provide proper
close to the element. clearance between the meat and the
element. Preheat the broil element for
searing.
The meat has not been properly • Remove the excess fat from the meat. Cut
prepared. away fatty edges that may curl, leaving the
lean intact.
The insert on the broiler pan has • Position the insert on the pan so that
been positioned upside down, the ribs are up and the slots are down,
preventing the grease from allowing the grease to drip into the pan.
draining.
Grease has built up on oven • Regular cleaning is necessary when
surfaces. broiling frequently.
Food does not bake The oven controls have not been • See the chapter on operating the oven.
or roast properly. set correctly.
The oven rack has been positioned • See the section on using the oven racks
incorrectly or is not level. on page 37.
Incorrect cookware or cookware of
improper size being used.
The oven sensor needs to be • See the section on adjusting the
adjusted. thermostat on page 53.
Food does not broil The oven controls have been set • Press the BROIL pad.
properly. incorrectly.
The rack has not been properly • See the broiling guide on page 46.
positioned.
Cookware not suited for broiling. • Use suitable cookware.
Aluminum foil used on the broiling • See the section on broiling on page 45.
pan and grid has not been fitted
properly and slit as recommended.
In some areas the power (voltage) • Preheat the broil element for 10 minutes.
may be low.
• See the broiling guide on page 46.
The oven The oven sensor needs to be • See the section on adjusting the
temperature is too adjusted. thermostat on page 53.
hot or too cold.
68_ Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Scratches or The cooktop is being cleaned • Scratches are not removable. Tiny
abrasions on improperly. scratches will become less visible in time
cooktop surface. as a result of cleaning.
Cookware with rough bottoms • To avoid scratches, use the recommended
were used on the cooktop or cleaning procedures. Make sure bottoms
there were coarse particles (eg. of cookware are clean before use, and use
salt or sand) present between the cookware with smooth bottoms.
cookware and the surface of the
cooktop.
Cookware has been slid across the
cooktop surface.
Brown streaks or Boilovers have been cooked onto • Use the blade scraper to remove soil.
06 TROUBLESHOOTING
specks. the surface.
• See the section on care and cleaning of
the glass cooktop on page 61.
Areas of Mineral deposits from water and • Remove using a ceramic-glass cooktop
discoloration with food have been left on the surface cleaning cream.
metallic sheen. of the cooktop.
• Use cookware with clean, dry bottoms.
The oven will not The oven temperature is too high • Allow the range to cool and reset the
self-clean. to set a self-clean operation. controls.
The oven controls have been set • See the section on self-cleaning on page
incorrectly. 56.
A self-cleaning cycle cannot be started if the oven lockout feature has been
activated or if a surface cooktop surface element is on.
“Crackling” or This is the sound of the metal • This is normal.
“popping” sound. heating and cooling during
both the cooking and cleaning
functions.
Excessive smoking There is excessive soiling in the • Press the CLEAR/OFF pad. Open the
during a self- oven. windows to rid the room of smoke. Wait
cleaning cycle. until the self-cleaning cycle is cancelled.
Wipe up the excessive soil and reset the
oven for self-cleaning.
The oven door will The oven is too hot. • Allow the oven to cool.
not open after a
self-cleaning cycle.
Oven not clean The oven controls were not set • See the section on self-cleaning on page
after a self-cleaning correctly. 56.
cycle. The oven was heavily soiled. • Wipe up heavy spillovers before starting
the self-cleaning cycle. Heavily soiled
ovens may need to self-clean again or for
a longer period of time.
Steam from the When using the convection • This is normal.
vent. feature, it is normal to see steam
coming out of the oven vent.
As the number of racks or amount
of food being cooked increases,
the amount of visible steam will
increase.
Burning or oily odor This is normal in a new oven and • To speed the process, set a self-cleaning
emitting from the will disappear in time. cycle for a minimum of 3 hours.
vent.
• See the section on self-cleaning on page
56.
Troubleshooting _69
PROBLEM POSSIBLE CAUSE SOLUTION
Strong odor. An odor from the insulation around • This is temporary.
the inside of the oven is normal
for the first few times the oven is
used.
Fan noise. A convection fan may automatically • This is normal.
turn on and off.
Oven racks are The shiny, silver-colored racks • Apply a small amount of vegetable oil to
difficult to slide. were cleaned in a self-cleaning a paper towel and wipe the edges of the
cycle. oven racks with the paper towel.
Display goes blank. A fuse in your home may be blown • Replace the fuse or reset the circuit
or the circuit breaker tripped. breaker.
Display flashes. There was a power failure. • Reset the clock.
Drawer does not The drawer is out of alignment.
• Fully extend the drawer and push it all the
slide smoothly or way in. See the page 64.
drags. The drawer is over-loaded or the • Reduce weight. Redistribute drawer
load is unbalanced. contents.
Warming drawer will A fuse in your home may be blown • Replace the fuse or reset the circuit
not work. or the circuit breaker tripped. breaker.
The controls are not set correctly. • See the chapter on using the warming
drawer on page 64.
Excessive There is liquid present in the • Remove the liquid.
condensation in the drawer.
drawer. Uncovered foods. • Cover food with a lid or aluminum foil.
The temperature is set too high. • Adjust the temperature to a lower setting.
Food dries out in Moisture is escaping. • Cover food with a lid or aluminum foil.
the warming drawer. The drawer is not fully closed. • Push the drawer in until the latch engages.
Fan Noise. When you have finished using the • This is normal.
oven or cooktop, the cooling fan
will continue to run until the range’s
electronics have cooled down.
The cooling fan switches itself
on and off depending upon the
termperature of the electronics.
70_ Troubleshooting
warranty
PLEASE DO NOT DISCARD THIS REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE
07 WARRANTY
One (1) Year Parts and Labor, Five (5) Years Parts Warranty
For Glass Cooktop
During this limited additional four-year warranty, you will responsible for any labor or in-home service.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in Canada. To receive
warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only
be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of
purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung will provide in-home service during the warranty period at
no charge subject to availability within Canada. In home service is not available in all areas. To receive in home service product must be
unobstructed and accessible to the service agent. If service is not available Samsung may elect to provide transportation of the product
to and from an authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or
products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property
of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety
(90) days, whichever is longer.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this
product and shall not apply to the following: damage which occurs in shipment; delivery and installation; applications and uses for which
this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire,
water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications,
installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result
in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating
instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and
reinstallation; problems caused by pest infestations, and overheating or overcooking by user. This limited warranty shall not cover cases
of incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing
installation errors. Furthermore, damage to the glass cooktop caused by the use of cleaners other than the recommended cleaners and
pads, damage to the glass cook top caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the
directions in the use and care guide are not covered. SAMSUNG does not warrant uninterrupted or error-free operation of the product.
EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND
SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY,
INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR
CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR
LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF
THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS
NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
Warranty _71
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
DG68-00285A_EN