2business Meeting Workshop

Actividad de aprendizaje 4Evidencia
2: “Business meeting workshop”
In a working setting, to be able to speak in a second language,

English in particular, is a must. It allows to manage technical
processes and opens up new business opportunities. This is the
reason why, this time, the training and complementary material
focuses on meetings; and it gives, not only some important
meeting expressions, but some meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this
workshop.
- Read the following verbs. Then, write its past form:
begin began join joined

close closed hold held
complete completed present presented
cover covered receive received
deliver delivered value valued
develop developed is been
discuss discussed move moved
- The following dialogue. Then, fill in the gaps using the

verbs on the previous activity.
BUSINESS MEETING DIALOGUE

1- INTRODUCTIONS
Begin the meeting with introductions with special attention paid to

newcomers
Meeting Chairman: If we are all here, let's get started. First of all, I'd like you to please
join me in welcoming Jack Peterson, our Southwest Area Sales Vice President.
Jack Peterson: Thank you for having me, I'm looking forward to today's meeting.
Meeting Chairman: I'd also like to introduce Margaret Simmons who recently 1) JOINED
our team.
REVIEWING PAST BUSINESS
It's a good idea to review past business shortly before moving on

to the main topic of discussion.
Meeting Chairman: We're here today to discuss ways of improving sales in rural
market areas.
First, let's go over the report from the last meeting which was HELD on June
24th.
Right, Tom, over to you.
Alex Young: Thank you Mark. Let me just summarize the main points of the last
meeting. We BEGAN the meeting by approving the changes in our sales reporting
system DISCUSSED on May 30th. After briefly revising the changes that will take
place, we MOVED on to a brainstorming session concerning after customer
support improvements. You'll find a copy of the main ideas DEVELOPED and
DISCUSSED in these sessions in the photocopies in front of you. The meeting
CLOSED at 11.30.
BEGINNING THE MEETING
Make sure that everyone has an agenda of the meeting and stick
to it. Refer to the agenda from time to time during the meeting to
keep the discussion on track.
Meeting Chairman: Thank you Tom. So, if there is nothing else we need to
discuss, let's move on to today's agenda. Have you all RECEIVED a copy of
today's agenda? If you don't mind, I'd like to skip item 1 and move on to item 2:
Sales improvement in rural market areas. Jack has kindly agreed to give us a
report on this matter. Jack?
DISCUSSING ITEMS
Discuss items on the agenda making sure to paraphrase and

clarify as you move through the meeting.
Chris Morgan: Before I begin the report, I'd like to get some ideas from you all. How do you feel
about rural sales in your sales districts? I suggest we go round the table first to get all of your input.
Alex Young: In my opinion, we have been focusing too much on urban customers and their needs.
The way I see things, we need to return to our rural base by developing an advertising campaign to
focus on their particular needs.
Anne Stevenson: I'm afraid I can't agree with you. I think rural customers want to feel as
important as our customers living in cities. I suggest we give our rural sales teams more help with
advanced customer information reporting.
Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?
Anne Stevenson: I just stated that we need to give our rural sales teams better customer
information reporting.
Chris Morgan: I don't quite follow you. What exactly do you mean?
Anne Stevenson: Well, we provide our city sales staff with database information on all of our larger
clients. We should be providing the same sort of knowledge on our rural customers to our sales
staff there.
Chris Morgan: Would you like to add anything, Tom?
Alex Young: I must admit I never thought about rural sales that way before.
Chris Morgan: Well, let me begin with this Power Point presentation (Chris presents his report). As
you can see, we are developing new methods to reach out to our rural customers.
Anne Stevenson: I suggest we break up into groups and discuss the ideas we've seen
PRESENTED.
FINISHING THE MEETING
Close the meeting by summarizing what's been discussed and

scheduling the next meeting.
Meeting Chairman: Unfortunately, we're running short of time. We'll have to leave that to another
time.
Jack Peterson: Before we close, let me just summarize the main points:
-Rural customers need special help to feel more VALUED
-Our sales teams need more accurate information on our customers.
-A survey will be COMPLETED to collect data on spending habits in these areas.
-The results of this survey will be DELIVERED to our sales teams.
Meeting Chairman: Thank you very much Jack. Right, it looks as though we've COVERED the
main items Is there any other business?
Alex Young: Can we fix the next meeting, please?

Meeting Chairman: Good idea Donald. How does Friday in two weeks time sound to everyone?
Let's meet at the same time, 9 o'clock. Is that OK for everyone? Excellent. I'd like to thank Chris for
coming to our meeting today. The meeting is CLOSED
The previous dialogue doesn't include greetings at the beginning. Read the dialogue
Again and write the most appropriate greeting to start the meeting.
- Right, everyone has arrived now, so let´s get started.
- If we are all here, let´s start the meeting.
- Now that everyone is here, shall we begin?
- Shall we get down to business?
- Well, since every is here, we should get started.
- Okay, we have a lot to cover today, so we really should get started.
- Hello everyone. Thank you for coming today.
- Okay, let´s begin. Firstly, I´d like to welcome you all.
- Thank you all for coming at such short notice.
- I really appreciate your attendance to this meeting.
- For those of you who don´t know me yet, I am
- Please join me in welcoming…
- I´d like to extend a warm welcome to…
- We are pleased to welcome…
- Firstly, I´d like to introduce…

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Actividad de aprendizaje 4Evidencia

2: “Business meeting workshop”

In a working setting, to be able to speak in a second language,

begin began join joined

- The following dialogue. Then, fill in the gaps using the

BUSINESS MEETING DIALOGUE

Begin the meeting with introductions with special attention paid to

REVIEWING PAST BUSINESS

It's a good idea to review past business shortly before moving on

Discuss items on the agenda making sure to paraphrase and

FINISHING THE MEETING

Close the meeting by summarizing what's been discussed and

Alex Young: Can we fix the next meeting, please?

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