Gemba Walks Metric
Gemba Walks Metric
Gemba Walks Metric
Definition:
A fundamental part of lean management philosophy, Gemba walks is an activity
that takes management to the front lines to look for waste and opportunities. This
concept stresses observation, input and reflection. It is not a time to enforce
policy, solve problems or make changes.
Goal:
The original concept of Kaizen is frequent, incremental improvements. Gemba
walks helps in realizing that. The goal is to be open towards employees and
observe the real working environment.
Benefits:
During one of the Kaizen events, we spent one solid week on the manufacturing
floor. I learned more in that week just watching than I did in 3 years. I took that
idea to management asking them to consider putting the new designers and
engineers on the floor for a week. That was met with ...that is a good idea, but...
anyway, watch and learn before making any recommendations. That was a very
big eye opener for me.
Implementation:
1. Expert Level
a. Gemba Walks on lower level are done by employees on staff or
supervisor level (depending on the size of the warehouse). These
Gemba Walks are done frequently (i.e. from once a day to 3-4 times
a week). The focus of the Gemba Walk changes every day such as
5S, TIMWOOD, quality, health & safety, KPIs etc.
2. Management Level
a. This is led by the highest management level such as the operations
or warehouse manager. At the beginning, such management level
Examples:
Videos on youtube!
You need a coach to show them also!