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Becomingarhetor

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Becoming A Rhetor

Developing Writing Ability in a Mature,


Writing-Intensive Organization
Jamie MacKinnon
Presented by Brooke Marquardt

Writing in the Workplace


New Research Perspectives
WHAT WE KNOW:
Writing skills develop
significantly through on the
job writing experience(s).

WHAT WE HAVE:
An incomplete picture of
writing development,
One that implies that
development is primarily
school-based and thus
conceived as whatever the
schools make it to be.

PURPOSE:
Find out more about the development of
writing ability after the school system.

Britton
Researcher to underline the importance of
context to development, especially to the
significant audience- and function- related
aspects of development (1975)
Warned against mistakenly treating writing as a
single kind of ability, regardless of the reader for
whom it is intended and the purpose it attempts
to serve (1978).

Theoretically
Educated adults should
develop in a more
rhetorical fashion, their
ability to move the world
through written
language.

This growth should be


determined by the
specific characteristics
and demands of the
work context in which it
occurs.
Extend development
theory by suggesting
elements of a theory for
rhetorical development
in context.

Widening the Perspective on


Nonacademic Writing
1st: It would add a dynamic, diachronic
dimension to the picture.
2nd: If development is shaped by the
demands of context in which it occurs,
knowledge of this growth should also help
us understand some of the determining
features of various workplaces as discourse
communities.

Knowledge Workers
Monitoring all writing related changes in ten
newly employed, highly educated
What writing-related knowledge do
university graduates acquire in their first
years on the job in a writing-intensive,
mature organization?
How do they learn what they learn?

SETTING:
The Canadian Bank
Financial and monetary analysis, securities, and
economic modeling
Has own style guide and in-house editors to
review many of its most prestigious and
important public documents

New employees typically write analytical reports


dealing with ad hoc issues, as well as regularly
scheduled, more generic texts such as weekly notes,
updates, and monthlies. Most of this writing
involves research, analysis, and evaluation, and often
in the case of the analytic reports, the development
of a tightly reasoned argument.

METHOD
FIRST INTERVIEW immediately followed final
draft of their first major paper
Identical, open-ended questions
Attitudes/beliefs regarding writing , knowledge of the
social/organizational context of writing, the writing
process, & the written product

METHOD, Continued
SECOND INTERVIEW 10 to 20 months
later, immediately followed the final draft of
another major paper
Asked to describe any changes in, asked again about
the four areas
Concluded by asking about differences between the
first and second interview, & whether they thought
their writing would further develop into the
following year

FINDINGS
7/10 reported spending 60% or more of their work
time writing
Decreased 50%, 40%, 35%

FIRST INTERVIEW participants were confident


in their knowledge of the audience and the
underlying purpose for their writing
SECOND INTERVIEW 8/10 reported a major
change in their writing process, improved
understanding of audiences purposes, and writingrelated business functions

What The
KNOWLEDGE WORKERS Learned

Initiate ad hoc documents


Be clearer before starting a draft
Discuss writing with colleagues
Keep the readers in mind when they wrote
React to feedback effectively
A million red marks doesnt mean you arent a good
writerfeedback was the main vehicle for learning.

Quite frankly, I have the same writing skills Ive had


since grade school.
Before I started I would have definitely said
that my writing wouldnt and neednt change all
that much. But there have been significant
changes and there need to be more changes I
see there is a lot of learning to be done and a lot
of improvement to be made I guess I was
being conceited.

EMPHASIZED
The importance of:
Feedback
Learning more about their readers
Good listening
Interpersonal skills

ACTIVITY!
Write a five sentence story about
anything but only use language and
structure as if you were a five year old
who has just learned to write.

The growth of the economist/analyst as a


writer can be viewed as the apprenticeship of a
rhetor.
the participants found a voice and
conceptualized and assumed roles for
themselves in a rhetorically bound, rhetorically
functioning community.
In becoming rhetors, they became active
participants in the communitys business.

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