Chapter 1
Chapter 1
Chapter 1
1) The best definition of litigation is? a. When a lawsuit ends b. The bargaining between management and union representatives c. A lawsuit between the government and a hospitality manager d. The act of initiating and carrying out a lawsuit
2) The best definition of Civil Law is? a. All legal action that occurs based on laws that were written before the Civil War b. Derived from common law c. Is interested in precedent, or what has been decided in previous court cases with similar
situations
d. A body of law created by government entities that are concerned with private rights and
4) The S in STEM stands for? a. Selection of the correct employee for the job b. Selection of wholesome foods so the guests stay healthy c. Selection of the best property to get the most profit from the companys investment
5) Ethics means? a. The legal way to hire employees b. The behavior of an individual toward another individual or group c. The rights of an employer over their employees d. If something is legal, it is also ethical
6) Sixty to seventy percent of management decisions made on a daily basis have some type of legal
dimension.
a. True b. False
7) As long as a manager has a good knowledge of the law, it is not very important to be concerned
8) The best way to produce an environment conducive to positive motivation is to establish trust
9) It is more effective and efficient to find your employees doing something wrong, than to find
10) When an employee makes a mistake at work, it is often the result of management error.
a. True b. False