For over forty years, LanguageLine has supported central and local government bodies across the UK to provide language support in multiple forms – from written translation to remote, on-demand interpreting services. With an extensive pool of specialised linguists, LanguageLine conducts work for all areas of government – from education, environment, transport and housing, through to international development and trade. As our communities continually evolve, government agencies need to partner with a sophisticated language-access provider that can respond, scale and continually meet their needs.
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35,000+Professionally trained linguists
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99%Year-over-year client retention rate
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290+Languages supported by our professionally trained linguists
ON-DEMAND INTERPRETING
Say Hello to Total Understanding in Seconds, 24/7
Our expert phone interpreters can help you enrol a child in school, answer 999 calls or help you conduct outreach programmes. With the LanguageLine® App, connect your team to over 20,000 interpreters worldwide from most digital devices in over 240 languages including British Sign Language (BSL). Plus, our video interpreters use visual cues and facial expressions to build trust, reduce misunderstandings, and provide a better experience.
FACE-TO-FACE SERVICES
Face-to-Face Interpretation for Total Understanding
Expert interpretation is ideal for medical services, legal proceedings, community meetings and events, and other important encounters. With LanguageLine® you can schedule in-person and online appointments with over 10,000 professionally trained interpreters fluent in more than 150 languages.
TRANSLATION & LOCALISATION SERVICES
High Value, High Quality
As budgets constrict, and government organisations are compelled to do more with less, LanguageLine Solutions expertise in providing high value, high quality government translation services is invaluable.
Get seamless, on-time translation and localisation of the written word, including websites, apps, public information/education and international communications.
With regionally based teams of specialists, we can work with you to create a solution that meets the needs of your stakeholders and your budget.
Increase Translation Quality and Reduce Costs in 290+ Languages
Translation Services
We can translate your printed materials including public notices, reports, legal documents, websites, and more. All in 290+ languages.
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Localisation Services
Localisation makes your services more relevant to target constituents. We can localise your content for specific language and cultural sensitivities to provide a natural experience for the populations you serve.
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Diversity is growing throughout our state. LanguageLine has been an invaluable resource in making our communities safer for all people. "
— State of Minnesota Spokesperson
What a 9-1-1 call taker is concerned about is getting help to that caller as quickly as possible. So anything like LanguageLine that helps remove any kind of burden from a caller is a good thing. "
— 9-1-1 Director, Greenville County
Toronto is known for its inclusion. We want our 9-1-1 service to be an extension of this. That’s why being able to provide assistance in so many languages is vital. We want to be there for our residents and visitors under every circumstance, including situations that may be among the most challenging of their lives. "
— Spokesperson, Toronto 9-1-1