7.6 stars.
...never ship your treasures through a questionable service.
The whole theme hinges on Heidi's ornaments and the fact that she chose to go cheap and ship her valuable Christmas ornaments through a lesser known shipping company is indicative of her character. Let's shove that whole incongruence and personality fiasco aside and this becomes a wonderful adventure.
This woman gets the opportunity of a lifetime to travel from USA to showcase her handcrafted ornaments in Heidelberg Germany, her ancestor's city of origin. Her artwork is exquisite and she will be staying in Heidelberg over the holidays with friends of her grandmother.
The older son is a woodworking genius and has many works of art as well. They are immediately friends, and she spends weeks with this family celebrating the holidays German style, growing very fond of them, and they of her. Soon she and their son become more than friends.
There are some ups and downs, and many of the conversations are somewhat predictable, but the human connections feel genuine and the scenery and authentic German nostalgia are not easy to match, making this film worth mentioning.