I worked as an EMT and I now work in a related field supplying EMS agencies with specialized medical products for use mainly with babies. I have a lot of contact with small town EMS personnel and I feel they captured her role and lifestyle quite well. There were some "Hollywood moments" but overall this was very entertaining and believable. Small town volunteers need more recognition for the sacrifices and dedication involved with supporting a community! I would love to see more shows like this because the large agencies (NYFD, LAFD, etc) get a lot of media attention and as important and heroic as these people are, there are many, many more small community heroes and heroines who deserve the same recognition.