When I first started watching this documentary, I started laughing so hard at the unbelievable gullible manager and victim that was going along with what was being suggested on the phone - and was also laughing at the narrator's description of what was happening. At first it seemed like it was one incident in a small southern town and I was thinking I can't believe there are towns out there where people could be so innocent and believe such a thing. Being from Chgo suburbs I thought this would never happen where I live - no one could fall for such a thing. Then they got into how many incidents all over the United States this happened, and started announcing the towns and I couldn't believe that it happened also in Oak Brook, IL - my stomping grounds - and the actual headquarters at the time of the fast food company. By the time the doc was all over I still can't believe quite honestly that people fall for this, but it wasn't so funny anymore. I am sure that there are many other victims out there that are just so embarrassed that they got taken they never reported it and suffered all alone, so if it helps others to see this, there is value in airing it and also for a warning to not be afraid to speak up; know your rights at work.