The average rating here is pulled down by a lot of people who voted one because they don't support trans rights.
Disclosure: I have a trans son.
I found this to be a very good and journalistically sound exploration of today's world for trans people. Katie doesn't pretend to know all of the answers, and is genuinely seeking understanding. She asks the questions that many of us have, trying to sift through a new vocabulary.
The documentary covers a wide range of people, and doesn't give everyone a free pass. Hard questions are asked, and not always answered. We've watched it twice, and I found it to be entertaining, educational, and thought provoking.