Since this is a television movie the subject matter has been toned down. This would have made a good average budget DVD release movie and could have handled the matter a little more accordingly.
That said, the director, Jean-Claude Lord (who directed Visiting Hours (1982) and Second Chances (2010) - reviewed in my blogs), does an amiable job with the story by John Benjamin Martin and Donald David Martin.
This is a ghost story, but due to lack of horror elements and the amount of time it takes to get to the ghostly action, it is more of a drama. This has so much of a TV movie feel to it. The characters are stereotypical; you can see the twists coming; and the characters relationships are pretty standard and have been done a thousand times before. Nevertheless, the actors and the director do make the film watchable... and at times, enjoyable.
Lindsey Price who plays the lead role of Nikki Wickersham gives a passable rendition of a troubled woman who loses her husband, though it's not played as a tear-jerker. Nikki's friend, Margie Mancuso (played by Sadie LeBlanc) and her handyman boyfriend (Niall Matter) are pretty realistic and believable, to a point - this is a TV Movie, after all.
It's the lack of direction the story takes which is a stalling point for the film. It sits uncomfortably between, drama, thriller, mystery, and horror. This makes it a bland affair, had the writers or the director chosen just one path to take this could have been better. It needed to be spookier with more tension. The mysterious elements could have been heightened and extended upon. Because the cause of the haunting is hateful, terrible, and unpleasant it was required to be much darker than portrayed here.
If there's nothing on the telly and hell has frozen over, then you could do worse than watch this film.