There are numerous customer relationship management (CRM) platforms available for businesses of all sizes. Pipedrive and Salesmate are two of the most popular CRMs today.
Both Pipedrive and Salesmate aim to help users reach more prospects, close more deals and increase their revenue. Now, which solution is right for you? Read our in-depth Pipedrive vs. Salesmate comparison to see how the two CRM platforms stack up in terms of pricing, features, ease of use and more.
Pipedrive vs. Salesmate: At a Glance
Pipedrive lets users add activities, contacts or deals to a visual sales pipeline. You can categorize deals and make your pipeline match your sales stages through an intuitive drag-and-drop interface.
Meanwhile, Salesmate is recommended for small businesses seeking a feature-rich solution at an affordable price. Its basic plan offers multiple pipeline management, workflow management, built-in calls and text among others.
Overall, Pipedrive is best for project managers who want a complete overview of their sales pipelines and activities because of their high sales volume. In contrast, Salesmate is recommended for those seeking an easy-to-use CRM that can improve their team workflow and customer experience.
How Pipedrive and Salesmate Stack Up
To help interested users get acquainted with their software, Pipedrive offers a 14-day free trial while Salesmate provides a 15-day free trial. Both platforms offer pipeline management, customization, reporting and built-in automation.
Salesmate’s starter plan is equipped with email tracking and analytics. In comparison, Pipedrive’s email tracking is limited to users in its advanced premium plans while analytics capabilities are only accessible for users willing to pay an extra fee.
Pipeline Management
Both Pipedrive and Salesmate have a user-friendly interface. Thanks to their drag-and-drop functionalities, you can create as many customizable sales pipelines as you want.
Pipedrive lets you categorize deals by sales stages and see a complete overview of your sales pipeline. You can even track progress and receive automatic alerts on every deal and sales update.
Similarly, Salesmate also allows users to track sales activity, but email tracking and built-in call and text are available for users too. This means you can keep track of email opens and clicks, as well as communicate across 80 countries via an affordable cloud-based virtual phone system.
Third-party Integration
Pipedrive and Salesmate’s app marketplace has hundreds of apps to choose from. The main difference is that Pipedrive can integrate with more than 300 apps, whereas Salesmate has third-party integrations with over 700 apps. If your team’s workflow requires specific tools and functionalities, you’ll have an easier time with Salesmate.
Reporting and Analytics
Pipedrive and Salesmate are similar in that they both provide reporting and sales forecasting functions. You can access activity insights and deal insights, and view data in a user-friendly visual dashboard.
Pipedrive is limited to 15 reports per user in its basic plan. Reports for revenue forecasts, subscription revenue and recurring revenue are not available in its most basic plan. Meanwhile, Salesmate does not seem to have a report limit per user. However, custom reports and custom dashboards are only available on higher-tier plans.
Bottom Line
Overall, Pipedrive and Salesmate are powerful tools for managing leads and closing deals. Both are user-friendly and come with core features such as pipeline management, reporting, sales forecasting and lead management.
If getting a simple and clear overview of your sales pipelines and activities is important for your business, then Pipedrive may be the solution for you. If you have a limited budget, or if you prefer a feature-rich basic plan, Salesmate is the better choice.
Frequently Asked Questions
What makes Pipedrive so different?
Pipedrive is a CRM tool for sales teams looking to manage their pipelines and track deals. It also has pipeline visualization tools with drag-and-drop functionalities that make it easy to use and customize. For more information, check out our review on Pipedrive.
What CRM is better than Pipedrive?
Pipedrive stands out thanks to its visual pipeline management, customizable sales pipelines and AI sales assistant. However, other CRMs may be more suitable for your business depending on your goals and needs. For more information, check out our list of the best CRM systems for small business.
Is Pipedrive similar to Salesforce?
Pipedrive and Salesforce are high-quality CRMs, but each has pros and cons. For example, Salesforce is an industry-leading CRM with advanced workflow automation and developer tools, but the long learning curve may be a pitfall for some organizations. Pipedrive has a user-friendly interface, but its analytics and reporting capabilities may seem lacking when compared to Salesforce. For more information, check out our Salesforce review and Pipedrive review.
Is Pipedrive easy to use?
It is easy to get started with Pipedrive. The customizable sales pipelines are easy to read from your dashboard, and contact management is intuitive. It offers a visual layout that makes it easy for anyone to understand and use easily.
Does CRM require a large IT investment?
There are plenty of cloud CRM solutions that information technology (IT) novices can employ. You don’t have to make a large investment in physical IT infrastructure or hire IT staff to manage your CRM. Many CRM solutions are available as software as a service (SaaS), which means that you only pay for what you use and can stop using it at any time.