Ebook310 pages8 hours
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
By Joseph Grenny, Kerry Patterson, Ron McMillan and
Rating: 4 out of 5 stars
4/5
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About this ebook
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.
The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
This new edition addresses issues that have arisen in recent years. You’ll learn how to:
Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
This new edition addresses issues that have arisen in recent years. You’ll learn how to:
- Respond when someone initiates a crucial conversation with you
- Identify and address the lag time between identifying a problem and discussing it
- Communicate more effectively across digital mediums
Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
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Reviews for Crucial Conversations
Rating: 3.75 out of 5 stars
4/5
4 ratings1 review
- Rating: 5 out of 5 stars5/5This is an exceptional book. It is easy to follow, practical and full of stories and examples to illuminate concepts.
The process for managing crucial conversations is really helpful.
To me this should be recommended reading for any leadership development programme.
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Crucial Conversations - Joseph Grenny
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