Reading in the Wild: Sociable Literacy in Practice
Nancy Kaplan
University of Baltimore
1420 N. Charles St.
Baltimore, MD 21201 USA
+1 410 837 5319
nkaplan@ubalt.edu
Yoram Chisik
University of Baltimore
1420 N. Charles St.
Baltimore, MD 21201 USA
+1 410 837 6272
ychisik@ubalt.edu
ABSTRACT
Online reading, especially among children, is an
understudied phenomenon. Thus designers of digital
libraries and pedagogic tools for children generally lack
deep knowledge about how to shape reading experiences so
that they will be attractive for young audiences. Without a
nuanced picture of children as readers, we are unlikely to
develop systems responsive to their needs and desires.
Participatory design coupled with studies of prototypes in
natural conditions may help us create experiences that
contribute to proficient literacy practices among children
10 to 14 years old. Our participatory design processes
revealed that children this age highly value sharing their
experiences and that reading sociably can introduce new
pleasures. The current study uses the Alph prototype to
study how one small group of children responds to its
sociable literacy features.
Keywords
Participatory design, sociable literacy, digital annotations
ACM Classification Keywords
H.5.2 [Information Interfaces and Presentation]: User
Interfaces – user-centered design; Group and Organization
Interfaces – Collaborative computing, Asynchronous
interaction.
INTRODUCTION
Online reading, especially among middle-school children
between the ages of 10 and 14, has not received much
research attention. Yet the past five years have seen
measurable changes in how both adults and older children
use the Web to find information, to keep up with news, and
to accomplish a wide range of tasks both for school or work
and for play. In July 2005, Lenhart and Madden [9]
reported that internet use among teenagers in the United
States had grown 24% in the past four years and that 87%
of children between the ages of 12 and 17 are online. In
fact, 82% of American youngsters are online by the time
they are 12. We can expect the trend to continue
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Debra Levy, MLIS
Corvallis-Benton County
Public Library
645 NW Monroe
Corvallis, OR 97330 USA
+1 541 766 6489
debra.levy@ci.corvallis.or.us
downwards so that in the near future a large majority of
children over 10 years old will be using the internet
regularly.
At the same time that internet use is becoming ubiquitous
among teenaged Americans, reading proficiency seems to
be in decline [12]. These twin trends make it more urgent
that researchers, educators, and developers create
information technologies to stimulate engagement with a
range of vital literacy practices, including imaginative
literature [11, 13, 14]. Although we know very little about
how much or how often children read for pleasure,
concerns about whether children’s reading proficiency is
declining frequently surface in the popular press. News
reports on the reading abilities of recent college graduates
amplify worries about whether the next generation of
college students will exhibit even weaker abilities [3].
Children between 10 and 14 years old seem an especially
important cohort because most of them have already
mastered primary literacy skills—the ability to decode
visible signs into words and sentences, but they need to be
motivated to move beyond basic competence to
proficiency. One traditional mechanism for honing literacy
has been young adult fiction, whether as part of schooling,
as an organized extra-curricular activity through book clubs
and reading circles sponsored by public libraries, or as a
self-directed leisure activity. To engage young adults with
imaginative literature and with complex nuanced language,
we will need to develop technologies that respond to their
needs and to their preferences.
DEVELOPING AN ONLINE READING INTERFACE
Over the past three years, we have undertaken participatory
design work with an intergenerational team consisting of
six to eight children between the ages of 10 and 14 working
alongside two graduate students and two faculty. This
approach has enabled us to explore many dimensions of
children’s literate lives. Working with the International
Children’s Digital Library (ICDL) [5], our
intergenerational design team has explored the three main
reading interfaces it supplies [4; 8]. With children acting as
our research partners, we also conducted extensive
contextual inquiry about the reading habits, preferences,
and future visions of children in this age cohort [15].
Figure 1: Two annotated pages in Alph.
One outcome of our contextual inquiry and our exploration
of the ICDL has been the recognition that children want
ways to engage in more active, and more social, reading.
The ICDL’s three book reader interfaces, the only reading
interfaces developed specifically for children, all work
from scanned images of pages and all provide ways to turn
pages and to manipulate the virtual book to make progress
through it possible [4, 5]. The “standard reader” basically
supports paging forward and backward, while the “comic
book reader” and the “spiral book reader” both present
novel overviews of all the pages of a book so that a reader
can select any page from the arrangement of thumbnails.
However, these interfaces for reading do not support more
interactive and more sociable practices.
Alph, in contrast, supports sociable reading of traditional
children’s literature in order to meet the expectations of
young readers [6, 7]. Like the ICDL, Alph uses images of
book pages and provides readers with interface elements to
turn the virtual pages and to resize pages for easier reading.
It allows readers to choose between viewing a single page
at a time or viewing a two-page layout. Unlike the ICDL
book readers, however, Alph incorporates software for
constructing social relationships with other readers of the
book. Using scanned pages and a decidedly book-like
navigation system minimizes the chance that an unfamiliar
representation of the book would distract or disorient
readers. By maintaining as many features of the physical
artifact as we could, we hoped to be able to examine the
novel functionalities, the sociable features, more clearly.
Alph creates a sociable reading environment by supporting
communications among readers who belong to the same
Internet Reading Group (IRG). Readers can leave
annotations on the book’s virtual pages by choosing one of
four icons, “stamping” the icon anywhere on the page,
writing a note attached to the stamp. The author of the note
can choose to keep the note private or to share it by
clicking on a button on the note object. If she keeps the
note private but decides to share it later, she can return to it
and change its designation. If a note is shared, other readers
who are members of the same IRG will be able to see the
icon and read the note. When stamps are placed in such a
way that they obscure the book’s text, Alph provides a tool
to “fade” the stamp so that the text underneath is readable
(see figure 1).
Readers see shared notes others have left when they arrive
on an annotated page. Notes they have not yet read are
marked with a green border while notes they have read
show the emoticon. To see who wrote the note or to glance
at the contents, the reader mouses over the emoticon stamp.
Clicking on the stamp opens the note fully, making reading
easier. To enable readers to find the notes others have left
in other areas of the book, the interface provides two
activity hubs, one showing the locations of the most recent
notes (Latest hub) and the other showing which pages have
the largest accumulation of notes (Most Active hub). The
hubs are located near the navigation tool that allows readers
to page forward or back or to move in leaps or jumps (a
group of pages of any desired size) [10] by manipulating a
slider with page number indicators (see figure 1).
RESEARCH DESIGN
Given the worldwide efforts to create useful and
sustainable digital libraries of every type and description,
the largest frame for this study asks whether digitallydelivered traditional literature for young adults might have
a role to play in preserving and augmenting the
development of advanced literacy practices. While that
question is too large to answer meaningfully through a
small study of short duration, it is important that we
explore whether some ways to deploy literature online
might be helpful in creating positive literacy experiences
for children from 10 to 14 years old. We cannot begin,
however, without developing specific systems for online
reading with which to explore some plausible designs for
interaction with texts and with other readers.
More than two decades of research on reading from screens
has demonstrated that in order to test systems
appropriately, prototypes must cross some key thresholds
of usability and acceptability, including physical,
perceptual, cognitive, and perhaps even social factors [2].
Our first field test of Alph [7] suggested that we needed to
ensure that scanned pages were crisp and that resizing
pages always resulted in highly legible text.
We also learned that the interface would need to facilitate
locating the notes written by others and probably would
need multiple mechanisms for the sociable features. In
addition, our work with the children on our design team
suggests that offering something children really enjoy
reading may be a key element.
In our preliminary study in fall 2004, the children on our
intergenerational design team together with some of their
parents and friends, used Alph for four weeks to read an
acclaimed work of young adult fiction [6; 7]. Analysis of
this first field test was suggestive. We learned that the
children who had participated in designing the system felt
they had had positive experiences using it, that tools like
Alph may help shed light on the potential for social
software features to augment and sustain the pleasure of
leisure reading, and that sociable reading tools may alter
some traditional reading habits. Because the first test users
were also co-designers, however, we were unable to reach
larger conclusions about how tools like Alph might be
experienced by children who had not provided design
guidance.
In fall 2005, we recruited a group of five children from 10
to 12 years old to participate in a reading group sponsored
by the Corvallis Benton County Public Library. The
children volunteered to use Alph for four weeks to read
East, an award-winning novel by Edith Pattou. The book
was chosen by the children’s librarian who also organized
the reading group. The public library sponsors many such
reading groups to encourage young adult readers.
Typically, the Corvallis-Benton County Public Library
organizes such groups for young adult readers several times
a year as part of an effort to encourage reading for pleasure.
For this study, the recruiting posters announcing the group
also informed potential participants that they would be
using computers to help shape the book of the future.
Participants were asked to make the same commitment to
reading the online book as they would have made to
reading a physical book in the context of a librarysponsored reading group. Although typically the reading
groups the library sponsors attracts both boys and girls, in
this case only five girls from 10 to 12 years old
volunteered. They agreed to read with Alph and to allow us
to observe their use of it.
The study ran from November 7, 2005, through December
5, 2005. To introduce the participants to the system, we
demonstrated the system and asked each participant to
create an account using a screen name (see Table 1). At the
end of the study period, the participants met again to
discuss their experiences with each other and with the
researchers. In the intervening four weeks, the participants
accessed Alph from their homes or schools and did not
meet face to face.
Guided by exploratory questions suitable for naturalistic
and ethnographic studies, our current study examines
• whether children reading a traditional book online will
use Alph’s sociable features;
• whether annotations show strong connections to the
book or simply record unrelated chatter;
• whether children use both shared and private notes and
whether private notes differ from shared ones;
• how the participants divide their time and attention
between the book’s text and the notes;
• whether reading pathways with sociable online books
differ from those with physical books;
• whether social or environmental factors help shape the
experience of online reading with Alph.
The software logs and timestamps every mouse click and
some mouse over events, providing us with a detailed
picture of readers’ interactions with the book and with each
other. In addition, we gathered the participants together at
the end of the study period to talk with them about their
experiences. The participants provided post-it notes with
accounts of three things they liked about using Alph, three
things they did not like, and three suggestions for
improving the system. Researchers used the conversation to
ask for clarifications and explanations, to discuss more
general questions about their home and school
environments, and to discover any problems they might
have had with getting time on the family’s computer or
accessing Alph from school. In appreciation for their help
with this research, we then gave each child a copy of the
book so that they could finish reading it on paper if they
liked.
time on the computer with others in her family, but we
cannot rule out a lack of interest or other discomforts and
dislikes she might have been reluctant to share with us. A
third participant (Balderick) read sporadically for a while
and then seemed to drop out, but she has returned to Alph at
least twice since the end of the study period, apparently
looking at the notes she had not previously seen. Two other
girls appear to have read all or nearly all of the book using
Alph.
Annie read in uneven bursts in approximately 20 individual
sessions, ranging from several hours to as little as two
minutes in duration. Her longest reading episode took
2:45:00 minutes. On one day toward the end of the study
period, she logged three separate sessions for a total
connection time of 3:20:00. The log suggests relatively
constant activity during most of these three periods, but of
course we cannot know for certain what kinds of things she
might have been doing in addition to moving the mouse
and clicking on navigation features in the interface. During
the longest of the three sessions that day, she seems to have
viewed only about 45 pages and there are some gaps
several minutes long during which no events were recorded
even though she had not logged off the system or quit the
application.
RESULTS
Our first analysis of the log files focuses on general reading
behaviors and uses of the sociable features in Alph. In
particular, we have looked at reading episodes, the nature
of the marks and annotations, and the reading pathways or
trajectories participants took through the novel.
Reading Episodes
Participants varied widely in their use of the book and
Alph’s sociable functions. One participant, HollyL, was
quite methodical, reading at a fairly steady pace nearly
every day. Typically, she would read in the late afternoons
or early evenings for about 15-20 minutes at a time and
generally covered 13-15 pages in that time. Some sessions
were shorter, occasionally as brief as eight or nine minutes.
She read, or at least viewed, about 60% of the book and her
reading pathway suggests that she read in a fairly
traditional way, looking at notes left in the book when she
came across them, but not often seeking them out.
The most active participant (Amethyst) began her
participation a week later than the others and did the
majority of her reading and writing in the last 10 days or so
of the study period. Nevertheless, she seems to have read
the entire book using Alph and often read steadily for long
periods of time. On the two days before the end of the
study period, she spent nearly 4:45:00 traversing 365
pages. Although she started later than the others, she
passed the early parts of the book where the most notes
ultimately accumulated before many of them were written.
As she was reading the last 25% of the novel, she
encountered no notes other than her own. Still, when she
reached the end, she spent some time using the social
navigation tools to seek out and read notes she had not
encountered on her pathway through the text.
At the other extreme, Aura essentially gave up after only
two reading episodes. In the discussion at the end of the
study period, she indicated that she had had to compete for
Table 1: Annotation Activity
Screen Name
Public
Private
Deleted
Total
Percentage
Amethyst
67
3
3
73
27%
Annie
36
0
4
40
15%
Aura
7
0
0
7
3%
Balderick
37
5
1
43
16%
HollyL
75
0
34
109
40%
Total
222
8
42
272
100%
Percentage
82%
3%
15%
100%
Marks and Annotations
Participants produced a total of 272 notes and marks of
which 222 (82%) were shared. Only eight private notes
(3%) were created and retained (i.e. were not deleted) (see
Table 1). All shared notes were directly related to some
aspect of the novel with two exceptions (and those were
requests for help with a computer problem). Many notes
revealed emotional responses to events and characters in
the novel or compared the participant’s life and
circumstances to the lives and circumstances of the book’s
characters.
Because they were not intended for others to read,
researchers simply noted the existence of the eight private
notes and determined that most have no text attached to the
iconic marker. The creators of these marks may have
decided not to write a note for sharing and then simply
neglected to erase the mark. Alternatively they might have
intended the icons to note their private reactions to parts of
the novel, responses they did not feel they wanted to share
with others.
Readers used all four annotation types, though it is evident
that some were used considerably more often than others.
The “confused” icon was used to signal a perplexing
moment in the story or to ask a question about an
unfamiliar word or name (see Table 2).
Reading Pathways
Although our participants showed idiosyncratic patterns of
reading and writing, all four who worked with Alph in a
serious way used social navigation features to some extent.
Balderick was very interested in moving back and forth in
the book to look at the notes others had left. But she also
read the fewest pages of East. In contrast, Amethyst, the
only participant to complete reading the novel by the end of
the study period, largely stuck to a traditional forward
pathway for most of her reading time. She seems mostly to
have waited until she had finished the novel to explore the
social navigation features, although she did look at notes
she encountered as she read. Her behavior might be at least
partly a product of what annotations were available for her
to view since her traversal of the novel is largely out of
synch with the participation of the others. She quickly read
her way out of the locations where there were numerous
annotations.
Annie moved around in the book during her initial two
reading episodes but then seems to have settled into a fairly
traditional mode of turning the virtual pages. She
completed about 75% of the novel during the study period.
In the graph showing the four participants’ reading
pathways (see Figure 2), the x axis represents the sequence
of user events, the y axis the pages of the book. Thus when
a line dips as it moves to the right, the reader is navigating
to an earlier page. When it spikes upward, the reader is
moving to a later page. The vertical dividers represent
boundaries between reading episode dates so that it is
possible to see when two or more participants were reading
on the same day and where they were located relative to
each other and to the whole book.
In the graph showing the four participants’ reading
pathways (see Figure 2), the x axis represents the sequence
of user events, the y axis the pages of the book. Thus when
a line dips as it moves to the right, the reader is navigating
to an earlier page. When it spikes upward, the reader is
moving to a later page. The vertical dividers represent
boundaries between reading episode dates so that it is
possible to see when two or more participants were reading
on the same day and where they were located relative to
each other and to the whole book.
Participant Perceptions
When asked to write about what they liked, disliked, and
would recommend for future development, all participants
expressed pleasure in writing notes in the book and several
noted that pages took a long time to load. Two mentioned
difficulty or displeasure about reading from screens and
one found the navigation mechanism for turning pages
annoying. Two would like to see a feature for highlighting
text, not just placing notes on or near an interesting
passage. In these responses, the participants in this study
confirmed and reiterated concerns our own young design
team members had also mentioned.
Table 2: Annotations by Participant and Emoticon Type
Screen Name
angry
confused
happy
sad
Total
Percentage
Amethyst
4
37
22
10
73
27%
Annie
3
7
26
4
40
15%
Aura
1
3
1
2
7
3%
Balderick
1
19
19
4
43
16%
Hollyl
13
35
36
25
109
40%
Total
22
101
104
45
272
100%
8%
37%
38%
17%
100%
Percentage
Figure 2: Reading pathways for four participants.
From the general conversation at the end of the study, two
surprises emerged, both related to the social conditions for
technology use rather than the technologies themselves.
One participant told us she’d had trouble using Alph not
because Alph was difficult or off-putting but because her
older brother generally occupied both of the family’s
computers whenever he was home. Another revealed that in
her household, she was allowed to use the computer only
one hour a day and had to choose what activities she would
pursue with her allotted time. Two girls tried to access Alph
from their schools but could not do so because Alph
requires participants to log in and the schools[ rules did not
allow children to use internet sites that require log in.
DISCUSSION
Observing reading in the wild presents many challenges
and this small study illustrates some of its complexities.
The data show considerable evidence of engagement with
the story the participants were reading: collectively, they
created a substantial body of annotations almost all of
which were tightly linked to specific moments, themes,
events and places in the narrative. They occasionally
responded to the notes others’ left often in order to respond
to questions. Most participants read persistently.
Moreover, the reading pathways they used suggest that at
least with this particular narrative, the primary pleasure
came from reading Pattou’s novel. Participation in the
social features did not, it seems, distract or detract from the
pleasure of reading in a fairly traditional way.
It is impossible to know how these particular participants
read for fun using traditional books. As a result we cannot
compare their behavior with Alph to anything like a base
line. The variety of patterns and habits for reading even
among this small sample—the times of day, lengths of
episodes, days of the week and so on—suggests that
reading practices may be highly personal and even
idiosyncratic. The role of family routines and rules as well
as school activities and regulations are also difficult to
factor into this tantalizing glimpse of reading online.
Likewise it is difficult to gauge the effect of novelty for
these participants. Their activities do not suggest that they
grew less interested in annotating as they progressed
through the book, but because they did not engage each
other as avidly as we had expected, finding an opening for
self-expression might be a more attractive use of Alph’s
affordances than using the system to form social ties.
The feedback about the system yielded few surprises. This
study confirmed that response time from the system needs
to be fast enough so that there is no noticeable lag in
turning pages or jumping across many pages. In other
words, the navigation mechanisms that mimic physical
books must work as quietly and as efficiently as their paper
counterparts.
At the same time, the children in this study could imagine
additions to the toolset Alph currently supplies. Participants
expressed a desire for additional ways to mark texts,
specifically a “highlight” feature. This element has also
cropped up frequently in our work with the children on our
intergenerational design team. Their interest in augmenting
Alph suggests that reading appliances like Alph could have
a future with children in this age cohort.
CONCLUSIONS AND FUTURE WORK
Despite a few remarks about legibility and responsiveness
of the system, Alph seems to have crossed the key
thresholds Dillon articulates [2.]. At least four of five
original participants read persistently and in some cases for
relatively long stretches, suggesting that neither reading
from a screen nor reading in what is probably an unusual
location in the home presents a high barrier to testing the
sociable features of the application.
Although this study includes only a small number of
participants who worked with Alph over a relatively brief
time period, participants’ behavior with the technology
suggests that they used and appreciated its sociable
features. They wrote a lot of notes and used the tool to
record feelings about the book or to ask questions about
unfamiliar words, names, and locations. They felt
comfortable sharing their feelings and thoughts with other
girls whom they had not met before. They used the full
range of expressive icons the interface provides so they
apparently did not feel it impolite or inappropriate to ask
questions, to signal sadness, or even occasionally to
express anger about events and characters in the novel.
Although they created and did not delete a few private
annotations, generally those marks differed from shared
ones only by virtue of the fact that they often included no
note.
Some of the visible patterns in participants’ use of the
annotation and sharing features are no doubt colored by the
fact that the children in the study did not know each other
before the study began as well as by the fact that we had so
few participants. Under those conditions it was difficult to
achieve the kind of intensity and density of virtual presence
it probably takes to keep children eagerly returning to look
for new annotations in the book. Although they did
occasionally answer each other’s questions or respond to
another’s expression of delight or sadness about something
happening in the book, these instances were more sporadic
than we had predicted. In this respect, the results of this
study differ from those in last year’s work with our own
young design partners. Our team members know each
other well because they work together for three hours a
week 26 Saturdays a year. So they actively looked for new
notes from their buddies. In the current study, we saw
much less of that behavior. Although this study’s
participants stressed the fun of writing notes and of selfexpression, they were silent about the experience of reading
notes others had left. Their feedback indirectly supports our
tentative conclusion that tools like Alph will be most
interesting and fun when members of Internet Reading
Groups already share social connections and interests.
At the same time, the reading pathways show these
participants dividing their time and attention between the
novel and the sociable environment Alph supports. We
don’t of course have any information about how these same
participants, or any children in this age range, read physical
books. For all we know they flip to future pages and look
back at pages already read with some frequency. Yet our
general understanding of the kind of reading that is
intended to be engrossing and immersive—the kind of
reading to which adults would have young adults
aspire—depicts readers’ progress through a book as a
largely linear business of turning pages one at a time in a
forward direction [1]. Our two studies of sociable literacy
in practice with Alph suggest that such tools might well
alter the practice of reading in a number of ways. Adults
may feel deeply ambivalent about these changes even if
sociable and dynamic reading environments help a wired
generation move toward the advanced literacy practices
post-industrial societies require.
Both the sociable features of Alph and the reading
pathways children employ deserve further study with larger
groups of participants. A more detailed analysis of reading
pathways will yield a more nuanced picture of reading
practices and also of the ways readers might manage the
oscillation between the narrative space of the book and the
personal and social spaces of the annotations. Finding
strategies for studying more facets of reading in the wild,
including more detailed observations of the physical and
social conditions in which reading online takes place, is
sure to reward the effort such studies will require.
In particular, we need to have a clearer picture of the role
adults play in structuring the reading practices of our young
adults. In this study, we see some hints of a clash of
cultures in the rules governing children’s use of computers
at home and at school. Books after all are simple, onepurpose objects offering highly constrained and stylized
interactivity. It is unlikely that either school personnel or
parents would have restricted our participants if they had
wanted to read East in paper form. But computers open a
whole world, and possibly a more dangerous world, of
social practice, of multi-tasking, of attention divided
between interactions with a work of fiction and interactions
with friends, family, or even strangers.
That some adults will feel uncomfortable with an openly
sociable practice of literacy may signal the kind of change
that disruptive technologies tend to bring. Re-envisioning
reading and re-inventing the book may bring a generational
divide into sharper focus. At the same time, this tension
underscores the imperative to bring children into the design
process, so that the technologies we adults build will be
culturally suited to the world our children inhabit.
In building Alph with guidance from our contextual inquiry
and our intergenerational design team, we intended to
explore ways to bring books into the wired environments
that our young adults call home. Both our own research and
studies like Lenhart and Madden’s [9] demonstrate that
digital natives gravitate toward and live within an always
on, always connected world. If we want them to read
novels like Pattou’s East because we believe that kind of
reading experience is vital to developing sophisticated
literacy skills, we will need to situate East and its ilk in the
milieu young adults inhabit.
Alph represents one probe into what sociable literacy,
interactive literacy, might mean. As a community of
researchers and developers and as a society, we will need
many more such probes and more extensive studies of
reading in the wild in order to design a world with
sophisticated literacy practices for our children, at least if
it’s to be a world they will want to call their own.
AKNOWLEDGMENTS
Support for this research was provided by NSF grant EIA0203323 and by gifts from the Robert W. Deutsch
Foundation. We owe a special thanks to the CorvallisBenton County Public Library for joining us and making
this excellent adventure possible and to our five
participants. Our deepest gratitude, as always, goes to the
18 young people who have participated on our
Intergenerational Design Team over the past four years and
who continue to teach us to read differently.
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