ACM Transactions on Computer-Human Interaction, 2015
Video chat systems such as Skype, Google+ Hangouts, and FaceTime have been widely adopted by fami... more Video chat systems such as Skype, Google+ Hangouts, and FaceTime have been widely adopted by family members and friends to connect with one another over distance. We have conducted a corpus of studies that explore how various demographics make use of such video chat systems in which this usage moves beyond the paradigm of conversational support to one in which aspects of everyday life are shared over long periods of time, sometimes in an almost passive manner. We describe and reflect on studies of long-distance couples, teenagers, and major life events, along with design research focused on new video communication systems—the Family Window, Family Portals, and Perch—that explicitly support “always-on video” for awareness and communication. Overall, our findings show that people highly value long-term video connections and have appropriated them in a number of different ways. Designers of future video communication systems need to consider: ways of supporting the sharing of everyday ...
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing - CSCW '14, 2014
ABSTRACT Planning a wedding is arguably one of the most complicated collaborative tasks people ev... more ABSTRACT Planning a wedding is arguably one of the most complicated collaborative tasks people ever undertake. Despite the commonplace use of technologies in "wedding work," little research has looked at this from an HCI perspective. Based on an interview study, we illustrate how technology is used to deliver the sought-after fantasy and a practical, yet entertaining, affair. We identify four ways that technology helps people do this: (a) by allowing much of the practical planning work to become "invisible;" (b) by easing navigation through the delicate rules of family configurations made manifest in the guest list; (c) by helping create a spectacle-like event that adroitly balances excess and realism; and (d) by documenting the wedding in ways that allows re-experiencing the magic after the event. The paper concludes by discussing the implications of this pursuit on social graphs, place, and photography, contributing to the literature on technology and major life events.
This work contributes to the field by not only assessing grounded reactions to current technologi... more This work contributes to the field by not only assessing grounded reactions to current technologies but also using these responses to uncover research and design considerations for new technologies (see the ���Related Work in Pervasive Recording Technologies��� sidebar for more information). ... Method People's understanding of encountered recording technologies���in particular, when considering privacy, security, and control of data���is a highly contextualized, personalized, situated concern. Thus, this study focused on maximizing data collection
ACM Transactions on Computer-Human Interaction, 2015
Video chat systems such as Skype, Google+ Hangouts, and FaceTime have been widely adopted by fami... more Video chat systems such as Skype, Google+ Hangouts, and FaceTime have been widely adopted by family members and friends to connect with one another over distance. We have conducted a corpus of studies that explore how various demographics make use of such video chat systems in which this usage moves beyond the paradigm of conversational support to one in which aspects of everyday life are shared over long periods of time, sometimes in an almost passive manner. We describe and reflect on studies of long-distance couples, teenagers, and major life events, along with design research focused on new video communication systems—the Family Window, Family Portals, and Perch—that explicitly support “always-on video” for awareness and communication. Overall, our findings show that people highly value long-term video connections and have appropriated them in a number of different ways. Designers of future video communication systems need to consider: ways of supporting the sharing of everyday ...
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing - CSCW '14, 2014
ABSTRACT Planning a wedding is arguably one of the most complicated collaborative tasks people ev... more ABSTRACT Planning a wedding is arguably one of the most complicated collaborative tasks people ever undertake. Despite the commonplace use of technologies in "wedding work," little research has looked at this from an HCI perspective. Based on an interview study, we illustrate how technology is used to deliver the sought-after fantasy and a practical, yet entertaining, affair. We identify four ways that technology helps people do this: (a) by allowing much of the practical planning work to become "invisible;" (b) by easing navigation through the delicate rules of family configurations made manifest in the guest list; (c) by helping create a spectacle-like event that adroitly balances excess and realism; and (d) by documenting the wedding in ways that allows re-experiencing the magic after the event. The paper concludes by discussing the implications of this pursuit on social graphs, place, and photography, contributing to the literature on technology and major life events.
This work contributes to the field by not only assessing grounded reactions to current technologi... more This work contributes to the field by not only assessing grounded reactions to current technologies but also using these responses to uncover research and design considerations for new technologies (see the ���Related Work in Pervasive Recording Technologies��� sidebar for more information). ... Method People's understanding of encountered recording technologies���in particular, when considering privacy, security, and control of data���is a highly contextualized, personalized, situated concern. Thus, this study focused on maximizing data collection
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Papers by Mike Massimi