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Thinking Outside the Box: Non-Designer Perspectives and Recommendations for Template-Based Graphic Design Tools

Published: 11 May 2024 Publication History

Abstract

Many digital graphic design tools provide design templates to help non-designers quickly get started. Users often have assets (e.g. images and text) that they want to incorporate when starting their design. Existing interaction schemes may be insufficient to help users adapt a template to work with their assets and hinder their sense of creativity and productivity. To investigate the effects of templates on non-designer workflows, we conducted a think-aloud design study (N=10) where participants designed posters using one or more templates, followed by semi-structured interviews. Our findings show that while templates help users converge to a final design quickly and partially alleviate the need for tedious decision-making, they may also lead to fixation and frustration when interactions do not support divergent thinking and flexible editing. We present design recommendations for creativity support tools (CSTs) that make use of templates, to address non-designers’ creative and practical needs.

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    cover image ACM Conferences
    CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
    May 2024
    4761 pages
    ISBN:9798400703317
    DOI:10.1145/3613905
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Published: 11 May 2024

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    Author Tags

    1. Creativity Support Tools
    2. Non-Designer Experience
    3. Qualitative Methods
    4. Template-Based Graphic Design

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