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xPress: Rethinking Design for Aging and Accessibility through an IVR Blogging System

Authors:

Robin N. Brewer,

Anne Marie PiperAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 1, Issue CSCW

Article No.: 26, Pages 1 - 17

https://doi.org/10.1145/3139354

Published: 06 December 2017 Publication History

Abstract

Although many older adults are active online, certain age-related disabilities, such as late-life vision impairment, make sustaining online participation difficult. Motivated by the need for accessible online spaces for people experiencing vision impairment in older adulthood, we developed xPress, a voice-based online blogging community. Through a 10-week deployment with seven older adults with acquired vision loss, we analyze how this type of online community enables connecting with peers, sharing experiences, and offering social support in new ways. The design of xPress also highlights the importance of human voice in accessible social platforms and reveals expectations around community participation. We discuss designing for age and disability through the lens of intersectionality and offer design considerations for similar voice-based online communities.

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Cited By

Emara IHaller B(2024)“It’s weird for the people who aren’t used to it. And I want to make it less weird”: Blindness community bloggers as legitimate voices of their lived experiencesNew Media & Society10.1177/14614448241229424Online publication date: 23-Feb-2024
https://doi.org/10.1177/14614448241229424
Emara I(2024)Knocking on doors: The use of blogging sites by visually impaired people in the USA preliminary studyConvergence: The International Journal of Research into New Media Technologies10.1177/13548565241261963Online publication date: 14-Jun-2024
https://doi.org/10.1177/13548565241261963
Bassey EMcGrath CTeachman GCaxaj S(2024)Applying intersectionality in vision impairment research: A scoping reviewBritish Journal of Visual Impairment10.1177/02646196241261626Online publication date: 27-Jul-2024
https://doi.org/10.1177/02646196241261626
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Index Terms

xPress: Rethinking Design for Aging and Accessibility through an IVR Blogging System
1. Human-centered computing
  1. Accessibility
    1. Accessibility systems and tools

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 1, Issue CSCW

November 2017

2095 pages

EISSN:2573-0142

DOI:10.1145/3171581

Editors:
Clifford Lampe
University of Michigan
,
Jeff Nichols
Google
,
Karrie Karahalios
University of Illinois Urbana-Champaign
,
Geraldine Fitzpatrick
Vienna University of Technology
,
Uichin Lee
KAIST
,
Andres Monroy-Hernandez
Snap Inc.
,
Wolfgang Stuerzlinger
Simon Fraser University

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Published: 06 December 2017

Published in PACMHCI Volume 1, Issue CSCW

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Cited By

Emara IHaller B(2024)“It’s weird for the people who aren’t used to it. And I want to make it less weird”: Blindness community bloggers as legitimate voices of their lived experiencesNew Media & Society10.1177/14614448241229424Online publication date: 23-Feb-2024
https://doi.org/10.1177/14614448241229424
Emara I(2024)Knocking on doors: The use of blogging sites by visually impaired people in the USA preliminary studyConvergence: The International Journal of Research into New Media Technologies10.1177/13548565241261963Online publication date: 14-Jun-2024
https://doi.org/10.1177/13548565241261963
Bassey EMcGrath CTeachman GCaxaj S(2024)Applying intersectionality in vision impairment research: A scoping reviewBritish Journal of Visual Impairment10.1177/02646196241261626Online publication date: 27-Jul-2024
https://doi.org/10.1177/02646196241261626
Alharbi RLor PHerskovitz JSchoenebeck SBrewer R(2024)Misfitting With AI: How Blind People Verify and Contest AI ErrorsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675659(1-17)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675659
Brewer RAnkenbauer SHashmi MUpadhyay P(2024)Examining Voice Community UseACM Transactions on Computer-Human Interaction10.1145/363515131:2(1-29)Online publication date: 5-Feb-2024
https://dl.acm.org/doi/10.1145/3635151
Lei YMa SSun Y(2024)Unpacking ICT-supported Social Connections and Support of Late-life Migration: From the Lens of Social ConvoysProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642898(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642898
Li JWaycott J(2023)“I feel like I’m getting younger”: Investigating the social connections of older handicraft vloggers on the social platform BilibiliProceedings of the 35th Australian Computer-Human Interaction Conference10.1145/3638380.3638381(257-265)Online publication date: 2-Dec-2023
https://dl.acm.org/doi/10.1145/3638380.3638381
Sin JCandello HClark LCowan BLee MMunteanu CPorcheron MVölkel SBranham SBrewer RChaves AJaber RLazar A(2023)CUI@CHI: Inclusive Design of CUIs Across Modalities and MobilitiesExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3573820(1-5)Online publication date: 19-Apr-2023
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Pednekar SDhirawani PShah RShekokar NGhag K(2023)Voice-Based Interaction for an Aging Population: A Systematic Review2023 3rd International Conference on Intelligent Communication and Computational Techniques (ICCT)10.1109/ICCT56969.2023.10075801(1-8)Online publication date: 19-Jan-2023
https://doi.org/10.1109/ICCT56969.2023.10075801
Senteio CChancellor RBrewer RGray LThreats M(2023)Strategies for Conducting Critical Research in Information Science by Designing Social Justice Research Informed by IntersectionalityProceedings of the Association for Information Science and Technology10.1002/pra2.87260:1(833-835)Online publication date: 22-Oct-2023
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