Salesforce Live Agent Usage Statistics

Top 10k

Top 100k

Top 1m

All Internet

Engage your customers and prospects online in real time. with Salesforce Live Chat tool.

https://www.salesforce.com/au/service-cloud/features/live-agent/

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Salesforce Live Agent Customers

Get access to data on 72,567 websites that are Salesforce Live Agent Customers. We know of 15,634 live websites using Salesforce Live Agent and an additional 56,933 sites that used Salesforce Live Agent historically and 8,224 websites in the United States.

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Popular Complementary Technologies

Salesforce Live Agent websites that are also using other technologies.

Multinational Company sites using Salesforce Live Agent
81 Salesforce Live Agent websites that are also using Multinational Company.
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Salesforce sites using Salesforce Live Agent
12,787 Salesforce Live Agent websites that are also using Salesforce.
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Salesforce Commerce Cloud sites using Salesforce Live Agent
860 Salesforce Live Agent websites that are also using Salesforce Commerce Cloud.
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PowerReviews sites using Salesforce Live Agent
167 Salesforce Live Agent websites that are also using PowerReviews.
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Bazaarvoice sites using Salesforce Live Agent
588 Salesforce Live Agent websites that are also using Bazaarvoice.
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Content Square sites using Salesforce Live Agent
364 Salesforce Live Agent websites that are also using Content Square.
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salesforce.com, inc. Revenue

Technology install base can be used as a financial source of Alternative Data.

Revenue data is sourced from a third party we provide no warranties of accuracy.

Salesforce Live Agent Awards

3rd most popular in the Top 10k sites in Live Chat category.
3rd most popular in the Top 100k sites in Live Chat category.
9th most popular in the Top 1 Million sites in Live Chat category.
18th most popular in Japan in Live Chat category.
20th most popular in Australia in Live Chat category.

Salesforce Live Agent Location Market Share and Movement

Full Market Share Report

Technology	Won	Lost
Zopim	1,025	93
LiveChat	713	137
Zoom Video Conferencing	613	299
Rocket Chat	607	13
Hubspot Messages	567	116

Salesforce Live Agent Competitors and Similar

Brevo Live Chat
15,496 live websites

Provide Support
15,281 live websites

Clare.AI
16,560 live websites

Apple Business Chat
14,052 live websites

MyLiveChat
13,993 live websites

Live Reception
18,063 live websites

Olark
18,135 live websites

Free Call
12,947 live websites

Pure Chat
18,465 live websites

Chatway
12,558 live websites

Collect.chat
11,742 live websites

Leadster
9,711 live websites

Forethought
9,312 live websites

Replain
9,119 live websites

Cliengo
9,106 live websites

Element.io
9,099 live websites

Callibri
22,210 live websites

LivePerson
8,977 live websites

Venyoo
8,945 live websites

LiveHelpNow
8,915 live websites

Freshdesk Chat
22,804 live websites

Klarna On Site Messaging
23,443 live websites

Channel
24,308 live websites

LandBot
6,746 live websites

Chatra
24,524 live websites

Drift
24,543 live websites

RedHelper
6,673 live websites

Goftino
6,637 live websites

Weply
6,445 live websites

Botpress
6,371 live websites

Download Lead List

Get a list of 72,567 websites using Salesforce Live Agent which includes location information, hosting data, contact details, 15,634 currently live websites and an additional 388,114 domains that redirect to sites in this list. 56,933 sites that used this technology previouslyand 8,224 websites in the United States currently using Salesforce Live Agent.

Site Totals

Total Live: 15,634
388,114 additional website redirects^?.
USA Live Sites: 8,224
Live and Historical: 72,567

Top 1m: 0.57%
5,745
Top 100k: 2.19%
2,193
Top 10k: 4.28%
428

Countries

United States: 8,224
Australia: 864
United Kingdom: 776
Netherlands: 606
Canada: 537
Germany: 483
Italy: 267
France: 252
Brazil: 246
Japan: 244
Spain: 238
Switzerland: 151
India: 140
.co: 133
Mexico: 114
China: 111
Sweden: 95
Belgium: 95
New Zealand: 82
Portugal: 78
Turkey: 69
Finland: 59
Austria: 58
Denmark: 54
Norway: 53
Poland: 51
Indonesia: 51
.io: 49
Ireland: 48
UAE: 44
Singapore: 39
Chile: 39
Czech Republic: 38
South Africa: 34
Vietnam: 34
Peru: 33
Argentina: 31
Romania: 31
Philippines: 28
Israel: 27
Thailand: 26
Hungary: 24
South Korea: 23
Ecuador: 23
Malaysia: 21
Slovakia: 21
Croatia: 20
Hong Kong: 18
.me: 17
Egypt: 17
Luxembourg: 17
Lithuania: 17
Slovenia: 17
Russia: 17
Estonia: 14
Iceland: 13
Anguilla: 13
Dominican Republic: 13
Panama: 13
Serbia: 12
Jordan: 12
Malta: 11
Greece: 11
Latvia: 11
Ukraine: 11
Saudi Arabia: 10
Pakistan: 10
Taiwan: 9
Kuwait: 9
Puerto Rico: 8
Costa Rica: 8
Bulgaria: 8
Guyana: 7
Bahrain: 7
Kenya: 6
Uruguay: 6
Tanzania: 5
Cocos Islands: 5
Guatemala: 5
El Salvador: 5

Financial

AMER: 9,200
ANZ: 946
ANZUK: 1,722
APAC: 1,724
ASEAN+3: 579
ASEAN+5: 1,554
ASEAN+6: 1,665
ASIAN TIGERS: 191
AUKUS: 9,864
BASIC: 531
BRIC: 514
BRICS: 548
CANZUK: 2,259
CIVETS: 213
CLMV: 36
EMEA: 3,942
FRIT: 519
FRITES: 757
IMEA: 411
LATAM: 565
LATCAR: 586
MART: 288
MEA: 271
MENA: 211
MEP: 216
MIKTA: 1,121
MINT: 238
PIGS: 594
SEA: 201
Tiger Cub Economies: 160
VISTA: 219

Group

African Union: 87
Arab League: 111
Asia-Pacific Economic Cooperation: 10,514
Assembly of European Regions: 3,038
Association of Caribbean State Members: 185
Association of Southeast Asian Nations: 201
Bay of Bengal Initiative for Multi-Sectoral Technical and Economic Cooperation: 174
Caribbean Community Members: 13
Caribbean Free Trade Association: 12
Central American Integration System: 53
Central European Free Trade Agreement Members: 19
Club de Paris: 13,417
Commonwealth of Independent States Members: 17
Commonwealth of Nations: 2,559
Community of Portuguese Language Countries: 324
Council of Europe: 3,742
Development Assistance Committee: 13,479
East African Community: 15
Eastern Partnership: 2,639
EC Inner Six: 1,720
EC Outer Seven: 1,265
Economic Cooperation Organization: 85
Eurasian Economic Union: 17
Euronest Parliamentary Assembly: 2,639
European Economic Area: 2,694
European Free Trade Association: 219
European Union: 2,626
European Union, European Economic Area and Switzerland: 2,845
Federation of Euro-Asian Stock Exchanges: 230
G2 Nations: 8,335
G20 Nations: 12,493
G7 Nations: 10,783
Global Governance Group: 622
Group of 77: 1,103
GUAM Organization for Democracy and Economic Development: 13
Gulf Cooperation Council: 77
IBSA Dialogue Forum: 420
International Solar Alliance: 12,253
Interparliamentary Assembly on Orthodoxy: 308
Majority German-speaking states of Central Europe: 692
North Atlantic Treaty Organization: 12,029
Organisation for Economic Co-operation and Development: 13,786
Organisation of Eastern Caribbean States: 15
Organisation of Islamic Cooperation: 291
Organization of American States: 9,330
Organization of Ibero-American States: 881
Organization of the Black Sea Economic Cooperation: 151
Organization of the Petroleum Exporting Countries: 69
Organization of Turkic States: 69
Pacific Alliance: 194
Shanghai Cooperation Organisation: 278
South Asian Association for Regional Cooperation: 163
Southern African Development Community: 41
Southern Common Market: 285
Sovereign states and dependent territories of North America: 8,954
Union of South American Nations: 11
Visegrad Group: 134

Region

Africa: 82
Balkan States: 175
Baltic States: 42
Benelux Union: 718
Central America: 40
Central Europe: 845
CHAPS: 192
East Africa: 15
East Asia: 405
Europe: 3,742
Levant Narrow: 110
Middle East: 206
Nordics: 274
North America: 8,761
Northern Africa: 22
Northern Europe: 364
Scandinavia: 202
South America: 412
South Asia: 163
Southern Africa: 35
Southern Cone: 78
Southern Europe: 663
Sub-Saharan Africa: 60
Western Africa: 5
Western Asia: 208
Western Europe: 2,490

Salesforce Live Agent Future Customers 🔮

These are sites that we think might use Salesforce Live Agent in the future because of their similarity to other sites that already do.

Total Future Customers: 4,242

Countries

United States: 1,814
Germany: 215
United Kingdom: 195
France: 160
Australia: 133
Canada: 108
Netherlands: 101
Italy: 75
Japan: 72
Switzerland: 60
Brazil: 60
Spain: 56
Indonesia: 55
Mexico: 54
Belgium: 50
UAE: 48
India: 45
China: 32
Singapore: 31
Denmark: 31
Chile: 30
Sweden: 23
Israel: 22
Argentina: 22
Portugal: 22
Finland: 21
Poland: 17
New Zealand: 16
.co: 15
Thailand: 13
Malaysia: 13
Hungary: 13
Peru: 12
South Korea: 12
Taiwan: 12
Hong Kong: 11
Ireland: 11
Turkey: 10
Austria: 10
Saudi Arabia: 8
Norway: 8
Russia: 8
Ukraine: 7
South Africa: 7
Anguilla: 6
Ecuador: 6
.io: 6
Czech Republic: 5
Vietnam: 5
Uruguay: 5
.me: 5
Qatar: 4
Philippines: 4
Bulgaria: 4
Kuwait: 3
Romania: 3
Estonia: 3
Latvia: 3
Slovakia: 3
Greece: 3
Morocco: 3
Costa Rica: 3
Guatemala: 3
Luxembourg: 3
Croatia: 3
Lithuania: 2
Oman: 2
Dominican Republic: 2
Venezuela: 2
Bolivia: 2
Kenya: 2
Bangladesh: 2
Panama: 2
Serbia: 2
Iran: 2
Afghanistan: 2
Malta: 2
Slovenia: 2
Paraguay: 2
Reunion: 1
Egypt: 1
Congo: 1
Uganda: 1
Pakistan: 1
Senegal: 1
Tunisia: 1
Armenia: 1
Cote d'Ivoire: 1
Cambodia: 1
Jordan: 1
Sri Lanka: 1
El Salvador: 1
Cameroon: 1
Zimbabwe: 1
Honduras: 1
Haiti: 1
Nicaragua: 1
Trinidad: 1
Georgia: 1
Moldova: 1
Lebanon: 1
Belarus: 1
Niue: 1
Kazakhstan: 1
Faroe Islands: 1
Bahamas: 1
Bermuda: 1
Puerto Rico: 1
Antigua: 1
Liechtenstein: 1
Macedonia: 1
Iceland: 1

Salesforce Live Agent is listed as salesforce.com, inc. on NYSE as CRM.

salesforce.com, inc. has some of its business online, meaning non-trackable elements of salesforce.com, inc.'s business is not trackable.

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The information on the website contains general information about web technology usage of publicly traded companies. References to specific securities throughout this website are for informational purposes only and should not be considered as recommendations for purchase or sale.