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YouView Box

YouView on Sony

YouView Box

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YouView on Sony

About YouView on Sony

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Accessibility

Accessibility Features

Channels

Error Messages

Guide

On Demand

Parental Controls & PIN

Popular Solutions

Fix for YVM102

It seems your box has lost touch with your router. Try these steps and we’ll help you reconnect:

Reset your remote control

If your remote starts acting up, try resetting it. Pick your remote:

Useful Contacts

Having trouble? Here are a list of useful contacts.

Useful Contacts

Fix for YVM302

Looks like we’re not getting enough signal from your aerial at the moment.

Missing freeview channels

If you’re missing Freeview channels from your guide, it’s likely to be a result of a signal issue. Try these steps and we’ll see if we can recover your missing channel(s):

Get in touch

Need more help? Visit our full contacts page here