Digiguide Support

Have a question or need some help?

Get some help
		If you have a question or need some help; whether its a technical problem, a sales query or just a question, then you have come to the right place. Search our knowledgebase or view our tutorials to find a solution to your problem

Search the knowledgebase
		Why not search our knowledgebase. There are hundreds of really useful articles and snippets of information solely designed to help you get to know about and use Digiguide just the way you want. Enter the word or phrase you want to search for and click the Search button below. Here are some answers to common questions: I have a new PC, how do I reinstall Digiguide? Why is the programme information wrong? Where is channel '.....', I cannot find it anywhere? Some of my listings have blank gaps all over the place All the programmes in Digiguide are hours out Why are my listings one hour out and my clock is correct? I get an 'Unable to save user profile because of the following error (5): Access Denied' error Digiguide keeps aborting, crashing or just will not start How do I clear search entries? My settings have been lost, how can I get them back? What is the difference between Digiguide.tv Premium and others

Want to learn more about Digiguide
		We have some great tutorials that will help you get more out of Digiguide. The tutorials are short enough to glance through but they look progressively deeper into each topic. They are a fabulous way to see some of the more powerful features in Digiguide. Click here to browse the tutorials to learn more about Digiguide Click here to browse the Digiguide help topics