Vidim da ste već podnijeli žalbu ovdje .
Ali koliko vidim, Petroneli će trebati više informacija od vas. Da li kazino komunicira s vama kada ih kontaktirate? Bilo bi dobro znati zašto stalno otkazuju povlačenje.
I can see you already submitted the complaint here.
But as far as I can see, Petronela will need more info from you. Does the casino communicate with you when you contact them? It would be good to know why they keep cancelling the withdrawal.
Učitao sam im sve svoje informacije! Lična karta! Pasoš! Sve račune za dopunu! Režije! G2A računi! Neosurf računi! Sačekaj minutu! Namjerno otežavaju nama igračima! Platforma za smeće! Molim te pomozi mi!
I uploaded all my information to them! Id card! Passport! All the bills to top up! Utility bills! G2A accounts! Neosurf accounts! Wait a minute! They are deliberately making it hard for us players! Garbage platform! Please help me!
Zdravo,
možete li odgovoriti i na ova pitanja, molim vas?
"Jesu li vas obavijestili zašto ne možete povući svoje dobitke? Je li to interni problem sa sistemom kazina ili se odnosi samo na vaš račun?"
Ako jeste, odgovorite na vašu žalbu . Hvala ti.
Hello,
can you answer these questions as well, please?
"Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?"
If so, please respond to your complaint. Thank you.
Hay ima neko veze sa icebetom. Tamo sam osvojio preko 7k, isplaćuju samo 20 do 400 i isplaćeni su 3 puta. Urađeno nekoliko verifikacija. I dobijete 1x 400 nakon nekoliko dana. Ostatak ostaje tamo nakon 1 sedmice. Dobijem e-mail 1200 su otkazani treba da platim 200.
Šta je to?
Hay has someone had something to do with icebet. I won over 7k there, they only pay out 20 to 400 and have had them paid out 3 times. Several verifications done. And get 1x 400 after a few days. The rest stays there after 1 week I get an email 1200 have been canceled I should pay 200.
What's that?
Hay hat jemand mit icebet was zu tun gehabt. Habe dort über 7k gewonnen die lasse nur 20bis400 auszahlen habe 3x auszahlen lassen. Mehrere verifizierungen durchgeführt. Und nach paar Tagen 1x 400 bekommen. Rest bleibt dort nach 1 Woche bekomme ich ne Email 1200 wurden storniert ich solle 200 auszahlen.
Was solln das ?
Imajte na umu da je ova tema vezana samo za Casinoin.
Da li biste mogli da komentarišete ovaj kazino u odgovarajućoj temi, molim?
https://casino.guru/icebet-casino-review#tab=js-tab-discussion
Moram reći da bi njegova reputacija mogla biti bolja:
Kindly note, that this thread is bound to the Casinoin only.
Would you mind commenting on this casino in the proper thread, please?
https://casino.guru/icebet-casino-review#tab=js-tab-discussion
Have to say that its reputation could be better:
nedelju dana ili vise mi nisu poslali 1600€ koliko sam zaradio i kazu mi da je odobrenje uradjeno sa njihove strane, promovisali su isplate ali provajder koji prima isplate ima problem i kasni. Odbijaju da daju bilo kakve dodatne informacije i stalno govore da će problem uskoro biti otklonjen. U međuvremenu, sajt normalno prihvata depozite, a nemaju čak ni baner upozorenja da imaju tehnički problem sa isplatama.
Smiješno je to što sam napravio 3-4 isplate normalno sa njih iznose između 400-800€ i nisam imao problema, ali čim sam tražio 1600€ (4 neispravna zahtjeva) onda su počeli da traže ovjeru kartice računa itd. koje ranije nisu tražili!!
Osećam prevaru i ne znam šta da radim
for a week or more they have not sent me €1600 that I have earned and they tell me that the approval has been done on their side, they have promoted the withdrawals but the provider that receives the withdrawals has a problem and is late. They refuse to give any additional information and keep saying that the problem will be fixed soon. Meanwhile the site accepts deposits normally and they don't even have a warning banner that they have a technical problem with withdrawals.
The funny thing is that I have made 3-4 withdrawals normally from them amounts between 400-800€ And I had no problem, but as soon as I asked for 1600€ (4 broken requests) then they started asking for certifications of card accounts etc. which they had not asked for before!!
I smell fraud and I don't know what to do
εδώ και μια βδομάδα και παραπάνω δεν μου στέλνουν 1600€ που έχω κερδίσει και μου λένε πως έχει γίνει η έγκριση από την μεριά τους, έχουν προωθήσει τις αναλήψεις αλλά ο πάροχος που εχογν για τις αναλήψεις έχει πρόβλημα και καθυστερεί. Αρνούνται να δώσουν οποιαδήποτε επιπλέον πληροφορία και όλο λένε ότι σύντομα θα αποκατασταθεί το πρόβλημα. Εν τω μεταξύ το site δέχεται κανονικότατα καταθέσεις και δεν έχουν καν ένα warning banner ότι έχουν τεχνικό πρόβλημα με αναλήψεις.
Η πλάκα είναι πως έχω κάνει 3-4 αναλήψεις κανονικά από από αυτούς ποσά μεταξύ 400-800€ Και δεν είχα θέμα, αλλα μόλις ζήτησα 1600€ (4 σπαστά αιτήματα) τότε άρχισαν να ζητάνε πιστοποιήσεις λογαριασμών καρτών κτλ που δεν είχαν ζητήσει πριν!!
μυρίζομαι απάτη και δεν ξέρω τι να κάνω
Zdravo,
odgovorio sam ti:
https://casino.guru/forum/complaints-discussion/cazinoin-ate-me-30600-euros#post-30888
Ponekad kazina traže dalju provjeru kada igrač zatraži veći iznos povlačenja. Nije to tako neobično, to je samo neka vrsta dalje provjere.
Hello,
I replied to you:
https://casino.guru/forum/complaints-discussion/cazinoin-ate-me-30600-euros#post-30888
Sometimes casinos ask for a further check when the player requests a higher withdrawal amount. It's not so unusual, it's just a kind of further verification.
Zdravo prijatelju i ja imam malu svotu od 197 eura a nisu je ubacili. cekam vise od 10 dana
Hello friend, I also have a small amount of 197 euros and they haven't put it in. I've been waiting for more than 10 days now
Γεια σου φίλε και σε εμένα ένα μικρό ποσό 197 ευρώ και δεν τα εχουν βάλει.πάνω από 10 μέρες τώρα περιμένω
Imam sve papire i verifikacione papire koje su tražili.
i have provide any paper and verification paper they have asked.
i pretpostavljam da ćeš dobiti isti odgovor... čekaj da se problem riješi ok?
and i guess you get the same answer… wait for the problem to be solved ok?
και φαντάζομαι παίρνεις την ίδια απάντηση… να περιμένεις να λυθεί το πρόβλημα σωστα;
Da, isto kažu, pričamo, nisam igrao u koje prevarante. Igram onlajn 15 godina, prvi put mi se desilo ovako nešto.
Yes, they say the same thing, we're talking, I haven't played in which scammers. I've been playing online for 15 years, it's the first time something like this has happened to me.
Ναι το ίδιο λένε μιλάμε δεν έχω παίξει σε ποίο απατεώνες.παιζω 15 χρόνια ονλινε πρώτη φορά μου συμβαίνει κάτι τέτοιο.
Ni meni se to nikada nije desilo. Nadam se da Guru može pomoći jer sam zaista očajan. I nista drugo i legalno ne mozes loviti da ih pregazis.. pojeces vise para nego profita.
It has never happened to me either. I hope Guru can help because I am really desperate. And nothing else and legally you can't hunt to run them over.. you will eat more money than profits.
Και εμένα δεν μου έχει ξανατύχει. Ελπίζω ο Γκουρού να βοηθήσει γιατί πραγματικά είμαι απελπισμένος. Και όχι τίποτε άλλο και νομικά δεν μπορείς να κυνηγήσεις για να τους τρέξεις.. περισσότερα λεφτά θα φας από τα κέρδη.
Zdravo prijatelju i ja imam malu svotu od 197 eura a nisu je ubacili. cekam vise od 10 dana
Hello friend, I also have a small amount of 197 euros and they haven't put it in. I've been waiting for more than 10 days now
Γεια σου φίλε και σε εμένα ένα μικρό ποσό 197 ευρώ και δεν τα εχουν βάλει.πάνω από 10 μέρες τώρα περιμένω
Ni meni se to nikada nije desilo. Nadam se da Guru može pomoći jer sam zaista očajan. I nista drugo i legalno ne mozes loviti da ih pregazis.. pojeces vise para nego profita.
It has never happened to me either. I hope Guru can help because I am really desperate. And nothing else and legally you can't hunt to run them over.. you will eat more money than profits.
Και εμένα δεν μου έχει ξανατύχει. Ελπίζω ο Γκουρού να βοηθήσει γιατί πραγματικά είμαι απελπισμένος. Και όχι τίποτε άλλο και νομικά δεν μπορείς να κυνηγήσεις για να τους τρέξεις.. περισσότερα λεφτά θα φας από τα κέρδη.
Također se nadam da je ovo samo mala komplikacija i da ćemo moći pomoći. Ovaj kazino je licenciran, tako da bi zadnja opcija bila nadležnost, ali mislim da je prerano razmišljati o tome u ovom trenutku.
I also hope that this is just a small complication and we will be able to help. This casino is licensed, so the last option would be the authority, but I think it's too early to think about it at the moment.
Kazino me je na početku tražio za certifikacijske papire (kartica, lična karta, selfie) koje sam dostavio i našli su ih u redu. Pokušao sam da podignem novac i onda su mi tražili izvod iz banke. Dao sam i oni su takođe našli da je OK. A onda su krenuli u bajku o problemu sa provajderom povlačenja i da sa njihove strane uspešno prosleđuju zahteve provajderu.
The casino asked me in the beginning for certification papers (card, Id, selfie) which provided by me and they found them OK. I tried to withdraw the money and then they asked me for bank statement. I provided and they found it also OK. And then they started the fairytale for problem with the withdrawal provider and that from their side they have forward the requests to the provider successfully.
Nije tražio od mene verifikaciju. Banka mi je rekla da moraju poslati neke fajlove da bi izvršili transakciju, inače se novac neće pojaviti.
He hasn't asked me for verification. The bank told me that they have to send some files to make the transaction, otherwise the money won't show up.
Δεν μου έχει ζητήσει επαλήθευση.απο τη τράπεζα μου είπανε ότι πρέπει να στείλουν κάποια αρχεία για να γίνει η συναλλαγή αλλιώς δεν θα φανούν τα λεφτά.
Nakon 38 mejlova danas su promijenili svoj odgovor.
Uopšte im ne verujem, ali moram da čekam.
Ali ako to ne urade, stvarno ne znam šta da radim...
After 38 emails today they changed their answer.
I don't trust them at all but I have to wait.
But if they don't do it, I really don't know what to do...
Μετά από 38 mail σήμερα άλλαξαν απάντηση.
Δεν τους εμπιστευομαι καθόλου αλλά είμαι υποχρεωμένος να περιμένω.
Αν δεν τα βάλουν όμως δεν ξέρω τι να κάνω αλήθεια…
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Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
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Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.