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FREE SHIPPING ON ORDERS OVER $250 WITH CODE SHIP25

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Shipping policy

Shipping & Delivery

We aim to fulfill all orders as soon as possible. We offer free UPS ground shipping on select orders. We offer a cost-based shipping system. Domestic orders are shipped via UPS Ground. International orders are shipped via either USPS Priority or UPS World Expedited. Customers will be notified of a proper tracking number for your order once it has been fulfilled. The following timeline can be utilized strictly as a guideline for estimate delivery times:

  • Domestic: UPS Ground / 1 – 5 business days
  • International: USPS Priority l / 3 – 5 business days
  • International: UPS World Expedited / 3 – 5 business days

Free Shipping will only apply to orders with shipping up to $20.

During sales please expect longer fulfillment times. Sales include our Happy Hour Sale, Flash Sales, Set Seasonal Sales and Fear of God releases. Please allow for an extra 3-5 Business Days for fulfillment on these specific circumstances. Otherwise, our normal fulfillment time is 24-48 hours.

Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our international customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared through customs and arrive in your hands in a proper time frame.

For International Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to The Better Generation, we are under no obligation to issue a refund and you forfeit the items.
 
For Domestic USA Orders: If you refuse your package/s based on either not being able to retrieve from UPS access point or after multiple attempts to be contacted by UPS per their protocol, and then it is returned to The Better Generation, we will issue you a refund for the item/s only and keep the shipment fee for restock.  If you would like to then have it resent back out you will be charged a shipping fee.