All star slots is a garbage casino. After spending money on their site, I finally won a little bit of money. I used my cash app card once and my business card in which I used the one time virtual card option because I don't like people having my sensitive info. Now I can't withdraw the money because I don't have a physical card to display it's number which I told them plenty of times that it's a one time virtual card and sent them photos of the real card for verification but they seem to not understand what a virtual card is! I took their verification so many times but the last time I made sure and spoke to customer service about the withdrawal and if my verification was ok in which he told me yes everything is in order except he had to call me on my phone which he did and everything was good. He said my withdrawal should be completed by Tuesday, this was Sunday. Then come Tuesday, no withdrawal they said they were processing the withdrawal...ok cool...a couple days or so later I get a email saying I need to verify my account again, and they need a photo of my card...again, it's a one time use virtual card! I keep explaining this to them but they keep on insisting that I send them a photo of the card with that number! ITS A ONE TIME USE VIRTUAL CARD! So needless to say my winnings are sitting there in stasis! And I cant get my winnings! Casinos like this piss me off. They had no problem taking my money but every problem in the world when it's time for them to pay! Verification should really be done before you're able to pay! So I'm speaking with a lawyer about it now! Oh and I got proof of the support agent telling me everything was good and I'll have my money on that Tuesday...
All star slotovi su kazino za smeće. Nakon što sam potrošio novac na njihovom sajtu, konačno sam osvojio malo novca. Jednom sam koristio svoju karticu za gotovinsku aplikaciju i svoju vizit kartu u kojoj sam koristio opciju jednokratne virtuelne kartice jer ne volim da ljudi imaju moje osetljive podatke. Sada ne mogu da podignem novac jer nemam fizičku karticu da prikažem njen broj za šta sam im mnogo puta rekao da je to jednokratna virtuelna kartica i poslao im fotografije prave kartice na verifikaciju, ali izgleda da nisu shvatite šta je virtuelna kartica! Uzeo sam njihovu verifikaciju toliko puta, ali poslednji put sam se uverio i razgovarao sa korisničkom službom o povlačenju i da li je moja verifikacija bila u redu u kojoj mi je rekao da je sve u redu osim što je morao da me pozove na moj telefon što je i učinio i sve je bilo dobro. Rekao je da bi moje povlačenje trebalo da bude završeno do utorka, ovo je bila nedelja. Onda dođe utorak, bez povlačenja, rekli su da obrađuju povlačenje... ok super... par dana kasnije dobijam e-poštu da moram ponovo da verifikujem svoj nalog i treba im fotografija moje kartice. .opet, virtuelna kartica za jednokratnu upotrebu! Stalno im to objašnjavam, ali oni i dalje insistiraju da im pošaljem fotografiju kartice sa tim brojem! VIRTUELNA KARTICA ZA JEDNOM UPOTREBU! Tako da je nepotrebno reći da moj dobitak leži u stazi! I ne mogu dobiti svoj dobitak! Iznerviraju me ovakva kazina. Nisu imali problema da mi uzmu novac, ali svaki problem na svetu kada im dođe vreme da plate! Verifikacija bi zaista trebalo da se uradi pre nego što budete u mogućnosti da platite! Dakle, sada razgovaram sa advokatom o tome! Oh, i dobio sam dokaz da mi je agent za podršku rekao da je sve dobro i da ću dobiti svoj novac tog utorka...