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  • Mikey13
    • Započeto
    • Mikey13
    • u Nov 28, 13, 10:27:47 PM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Hello Everyone,

    My name is Mikey and I will do my best to assist you on any matter related to Casino Extreme.

    We are part of RTG group since 2000.

    We offer 24/7 live support  ,instant payments and for the best bonuses please contact us through LCB as they will always get exclusives from us.

    Kind regards
    Mikey
    Casino Extreme

    Updated 2nd May 2017: Casino Brango added to the LCB list

    Updated 5th April 2019: Casino Adrenaline added to the LCB list

    Updated 19th February 2020: Yabby Casino added to the LCB list

    Pozdrav svima,

    Moje ime je Mikei i daću sve od sebe da vam pomognem po bilo kom pitanju u vezi sa Casino Ektreme .

    Deo smo RTG grupe od 2000. godine.

    Nudimo podršku uživo 24/7, trenutna plaćanja i za najbolje bonuse kontaktirajte nas preko LCB-a jer će uvek dobijati ekskluzivne ponude od nas.

    Srdačan pozdrav
    Mikei
    Casino Ektreme

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  • Melcb
    • Odgovoreno
    • Melcb
    • u Nov 29, 13, 12:11:49 AM
    • Admin 6306
    • Poslednja aktivnost pre 8 sati

    Hvala na objavi od:

    Original engleski Prevod srpski

    Welcome Mikey!

    Dobrodošao Mikei!

  • blueday
    • Odgovoreno
    • blueday
    • u Nov 30, 13, 04:37:55 PM
    • United Kingdom Almighty Member 37999
    • Poslednja aktivnost pre 2 godine

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    Original engleski Prevod srpski

    Welcome Mikey.  Glad to have you here for us all.

    Dobrodošao Mikei. Drago mi je što ste ovde za sve nas.

  • cheetahwind
    • Odgovoreno
    • cheetahwind
    • u Feb 24, 14, 05:15:35 AM
    • United States Super Hero 1061
    • Poslednja aktivnost pre godinu dana
    Original engleski Prevod srpski

    Howdy,

    I signed up at your casino, yet I was surprised that every option listed as a US friendly option.  Really isn't?  When are you guys looking at taking credit card or like a cash transfer direct?

    EcoPayz is non US

    Click2Pay is Non US

    The wire option I'm pretty sure is expensive

    So once again, just trying to find a way to deposit, if it's possible.  Plus live chat hasn't been working either?

    zdravo

    Prijavio sam se u vašem kazinu, ali sam bio iznenađen što je svaka opcija navedena kao opcija za prijateljstvo za SAD. Zaista nije? Kada vi gledate da uzmete kreditnu karticu ili želite direktan transfer gotovine?

    EcoPaiz nije SAD

    Click2Pai nije SAD

    Opcija žice za koju sam prilično siguran da je skupa

    Dakle, još jednom, samo pokušavam da pronađem način za deponovanje, ako je to moguće. Osim toga, ni ćaskanje uživo ne radi?

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Feb 24, 14, 05:23:21 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Hi Cheetahwind ,

    Yes we do offer Visa card for your country but before you can use it ,verification is required .

    Please do understand that this is a security measure .

    If you need any help or assistance please do not hesitate to contact me.

    Kind regards
    Mikey

    Zdravo Cheetahvind,

    Da, nudimo Visa karticu za vašu zemlju, ali pre nego što možete da je koristite, potrebna je verifikacija.

    Molimo vas da shvatite da je ovo bezbednosna mera.

    Ako vam je potrebna bilo kakva pomoć ili pomoć, ne ustručavajte se da me kontaktirate.

    Srdačan pozdrav
    Mikei

  • deathorclash
    • Odgovoreno
    • deathorclash
    • u Feb 24, 14, 11:37:23 AM
    • United States Jr. Member 51
    • Poslednja aktivnost pre 6 godina

    Hvala na objavi od:

    Original engleski Prevod srpski

    Thanks for this information.  I always found support to be great here.  So it is good to know I can still play here again. 

    Hvala na ovoj informaciji. Ovde sam uvek smatrao da je podrška odlična. Zato je dobro znati da još uvek mogu da igram ovde.

  • cheetahwind
    • Odgovoreno
    • cheetahwind
    • u Jun 28, 15, 06:12:59 PM
    • United States Super Hero 1061
    • Poslednja aktivnost pre godinu dana
    Original engleski Prevod srpski

    Good evening,

    I was wondering I have made my first deposit via bit coin.  Now since I have deposited via bit coin, I was informed in another thread that I could withdrawal via bit coin as well.

    It this true, and where would I find this withdrawal option.  Just was wondering.

    I found the deposit process to be easy, and am hoping the withdrawal process if I can get there will be just as easy.

    Plus with bit coin are verification documents required, or not since it's a crypto currency?

    Dobro veče,

    Pitao sam se da li sam napravio svoj prvi depozit putem bitcoina. Pošto sam deponovao putem bit coin-a, obavešten sam u drugoj temi da mogu da povučem i putem bit coin-a.

    Da li je to tačno, i gde bih našao ovu opciju povlačenja. Samo sam se pitao.

    Otkrio sam da je proces depozita lak i nadam se da će proces povlačenja, ako uspem da stignem, biti isto tako lak.

    Osim toga, uz bit coin, da li su potrebni dokumenti za verifikaciju, ili ne pošto je to kriptovaluta?

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Jun 28, 15, 07:02:29 PM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana
    Original engleski Prevod srpski

    Good evening

    Glad to hear you have used and found  Bitcoin deposit method easy.
    For withdrawal via BITCOIN you need to send a request to the casino support  via either mail or live chat. 
    In your request you need to provide the BITCOIN address where you want your withdrawal to be processed.

    The withdrawal is then  process in  less than 24 hours from  the moment you contact support.
    We are in process of integrating it so that the withdrawal is INSTANT just like deposit but at this time the best we can do is 24 hour from request.

    P.S no forms needed for BITCOIN as you said it is crypto currency  a.k.a  virtual currency

    Dobro veče

    Drago mi je da čujem da ste koristili i smatrali da je metoda Bitcoin depozita laka.
    Za povlačenje putem BITCOIN-a potrebno je da pošaljete zahtev kazino podršci putem pošte ili ćaskanja uživo.
    U svom zahtevu morate da navedete BITCOIN adresu na kojoj želite da se obradi vaše povlačenje.

    Povlačenje se tada obrađuje za manje od 24 sata od trenutka kada kontaktirate podršku.
    U procesu smo integracije tako da povlačenje bude TRENUTNO kao i depozit, ali u ovom trenutku najbolje što možemo da uradimo je 24 sata od zahteva.

    PS nisu potrebni obrasci za BITKOIN jer ste rekli da je to kripto valuta ili virtuelna valuta

  • mapluche
    • Odgovoreno
    • mapluche
    • u Jun 28, 15, 07:04:46 PM
    • Mexico Super Hero 1644
    • Poslednja aktivnost pre 2 godine
    Original engleski Prevod srpski

    I prefer neteller.. smiley

    Više volim mreže.. smiley

  • keza
    • Odgovoreno
    • keza
    • u Jun 28, 15, 11:14:57 PM
    • Australia Full Member 198
    • Poslednja aktivnost pre 3 godine
    Original engleski Prevod srpski

    Hi Mikey, Im new to the casino, ive signed up 2 weeks ago and have not deposited yet as i was trying to send my Verification documents to you's but it keeps bouncing back, i replied back to an email that was sent from you guys but that still didnt work either, is there another email address i can use to try and get my Documents to you's?

    Zdravo Mikei, ja sam nov u kazinu, registrovao sam se pre 2 nedelje i još nisam uplatio novac jer sam pokušavao da vam pošaljem dokumente za verifikaciju, ali on se stalno vraća, odgovorio sam na e-poštu koju ste poslali od vas, ali ni to još uvek nije uspelo, da li postoji još jedna adresa e-pošte koju mogu da koristim da pokušam da vam dostavim svoje dokumente?

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Jun 29, 15, 03:16:08 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana
    Original engleski Prevod srpski

    Dear Keza ,

    Hope you are well ,

    You may use our alternative email address which is  casinoextreme@gmail.com .



    We apologize on any inconvenience caused.

    Sincerely
    Mikey

    Draga Keza,

    Nadam se da si dobro ,

    Možete koristiti našu alternativnu adresu e-pošte koja je casinoektreme@gmail.com.



    Izvinjavamo se zbog eventualnih neprijatnosti.

    S poštovanjem
    Mikei

  • keza
    • Odgovoreno
    • keza
    • u Jun 29, 15, 04:30:39 AM
    • Australia Full Member 198
    • Poslednja aktivnost pre 3 godine

    Hvala na objavi od:

    Original engleski Prevod srpski

    Dear Keza ,

    Hope you are well ,

    You may use our alternative email address which is  casinoextreme@gmail.com .



    We apologize on any inconvenience caused.

    Sincerely
    Mikey



    Thank you Mikey smiley

    Draga Keza,

    Nadam se da si dobro ,

    Možete koristiti našu alternativnu adresu e-pošte koja je casinoektreme@gmail.com.



    Izvinjavamo se zbog eventualnih neprijatnosti.

    S poštovanjem
    Mikei



    Hvala ti Mikei smiley
  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Jun 29, 15, 04:31:57 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana
    Original engleski Prevod srpski

    You are welcome Keza smiley

    Sincerely
    Mikey

    Nema na čemu Keza smiley

    S poštovanjem
    Mikei

  • trayber
    • Odgovoreno
    • trayber
    • u Sep 09, 15, 03:17:35 PM
    • United States Jr. Member 53
    • Poslednja aktivnost pre 3 godine

    Hvala na objavi od:

    Original engleski Prevod srpski

    I have to give props to Casino Extreme for a withdrawl I made yesterday via bitcoin. Simon in support walked me through the entire process. I play at some bitcoin casinos where bitcoin withdrawl is instant so I wasn't expecting it to be fast given they say it can take up to 24 hours but I was amazed just how fast Casino Extreme payout was. I had the money within 30 minutes of making the withdrawl. This is the only RTG casino I will play at. Thanks to the team for making a great user experience on my first withdrawl.

    Moram da dam rekvizite Casino Ektreme-u za povlačenje koje sam napravio juče preko bitkoina. Simon u podršci me je vodio kroz ceo proces. Igram u nekim bitcoin kockarnicama u kojima je povlačenje bitkoina trenutno, tako da nisam očekivao da će to biti brzo s obzirom da kažu da može da potraje i do 24 sata, ali sam bio zapanjen koliko je brza isplata Casino Ektreme. Imao sam novac u roku od 30 minuta od podizanja. Ovo je jedini RTG kazino u kojem ću igrati. Hvala timu što je napravio odlično korisničko iskustvo prilikom mog prvog povlačenja.

    Ocenjen:
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  • cheetahwind
    • Odgovoreno
    • cheetahwind
    • u Apr 23, 16, 01:27:45 PM
    • United States Super Hero 1061
    • Poslednja aktivnost pre godinu dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Howdy Mikey, I hope all is well.

    Yet I'm hoping you can shed you some light on what's going on with your bit coin processor.  It would appears as if for at least the last 3 weeks if not longer.  That your experiencing issues with your deposits happening automatically.

    So then after a few confirmations I have to go chasing down live chat to get my deposit credited.  Which yes everytime I am getting credit for my deposit.  Yet I feel I shouldn't have to send an e-mail or go into live chat to get credit.

    So has something broken permanently where this is going to be a common occurrence from this point out, or are you in the process of working on a fix?  I love extreme, but I feel waiting longer than 20 minutes to 2 hours for a deposit.  Especially when there are plenty of other bit coin accepting sites out there that offer way faster available for deposits.

    Zdravo Mikei, nadam se da je sve dobro.

    Ipak, nadam se da ćete moći da vam bacite svetlo na ono što se dešava sa vašim procesorom bit kovanica. Činilo bi se kao da najmanje poslednje 3 nedelje ako ne i duže. Da se problemi sa vašim depozitima dešavaju automatski.

    Dakle, nakon nekoliko potvrda, moram da krenem u jurnjavu uživo da bih dobio moj depozit. Što da svaki put kada dobijem kredit za svoj depozit. Ipak, osećam da ne bi trebalo da šaljem e-poštu ili ulazim u ćaskanje uživo da bih dobio kredit.

    Dakle, da li se nešto trajno pokvarilo gde će to biti uobičajena pojava od ove tačke, ili ste u procesu rada na popravci? Volim ekstremno, ali osećam da čekam duže od 20 minuta do 2 sata na depozit. Naročito kada postoji mnogo drugih sajtova za prihvatanje bitcoina koji nude mnogo brže za depozite.

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Apr 24, 16, 05:25:31 PM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

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    Original engleski Prevod srpski

    Hi Cheetahwind ,

    My apologies on a late response ,

    That’s true ,apparently this problem is much bigger than we thought so .Our developers are working hard to fix this ,however  some of them are going through most of them are not .As always I would suggest you to contact us every time you make a deposit so that we can verify and process it immediately .That is the best we can do ,I was told that this problem should be fixed by the end of this week .

    Once again I apologize on any inconvenience caused.

    Will keep you updated .

    Sincerely
    Mikey

    Zdravo Cheetahvind,

    Izvinjavam se zbog kasnog odgovora,

    To je tačno, očigledno je ovaj problem mnogo veći nego što smo mislili. Naši programeri naporno rade da to poprave, međutim neki od njih prolaze kroz to većina njih nije. Kao i uvek, predlažem vam da nas kontaktirate svaki put kada napravite depozit tako da možemo odmah da ga proverimo i obradimo. To je najbolje što možemo da uradimo, rečeno mi je da bi ovaj problem trebalo da bude otklonjen do kraja ove nedelje.

    Još jednom se izvinjavam na eventualnim neprijatnostima.

    Držaće vas u toku.

    S poštovanjem
    Mikei

  • finallyfinally
    • Odgovoreno
    • finallyfinally
    • u Jun 18, 16, 12:59:03 AM
    • United States Full Member 161
    • Poslednja aktivnost pre 4 meseca

    Hvala na objavi od:

    Original engleski Prevod srpski

    First of all, I have to say I feel guilty for not praising the way Casino Extreme adopted Bitcoins for both deposits and withdraws.  I made my first deposit when they had just introduced bitcoin and since then have had a few nice runs winning $2,000+ and having the withdraw approved and in my wallet within minutes.  Never waited more than a minute for support to respond via live chat.

    Here's some evidence for those who are (rightfully) skeptical:
    (note the time stamps)




    I highly recommend playing there.

    That being said, I ran into an issue last week that made me shake my head.  Not enough to make me stop giving them action, but worth bringing up I think.

    I deposited on 6/6 monday and lost it

    Friday I won $20 in a free slot tournament , which I blew pretty quick.

    Then over the weekend they had the 60 free spins promotion, and I managed to clear the playthrough for a little under the $50 max cashout.  I went to ask them to convert it as if I withdrew and re-deposited it  to remove the cap so i could keep playing (I've done this before no problem) and found out because I won the slot tournament (which was free) I was ineligible for the free spins.

    I knew that you couldn't redeem multiple free chips back to back without a deposit, but didn't realize the tournament win would count. 

    If I would have withdrawn the $20 then redeposited it before losing it, I would have been able to keep the winnings from the weekend promo. 

    A policy that offers players a pain in the ass workaround should not be in place, in my opinion. 

    I completely understand the "no back to back free chip redemption", I'd even understand if you tacked on a playthrough requirement for any free slot tournament winnings.  But I don't think there should ever be a situation where a player should benefit from withdrawing and redepositing.  It should be automatic.  If the funds are free to withdraw, they shouldn't  have a cap on how much they can win and they should be treated the same as if they were just deposited.

    But seriously, everything else you're doing is great.

    Pre svega, moram da kažem da se osećam krivim što nisam pohvalio način na koji je Casino Ektreme usvojio Bitcoin i za depozite i za povlačenje. Napravio sam svoj prvi depozit kada su tek predstavili bitkoin i od tada sam imao nekoliko lepih serija i osvojio $2,000+ i odobreno povlačenje i u mom novčaniku za nekoliko minuta. Nikada nisam čekao više od jednog minuta da podrška odgovori putem ćaskanja uživo.

    Evo nekih dokaza za one koji su (s pravom) skeptični:
    (obratite pažnju na vremenske oznake)




    Toplo preporučujem da igrate tamo.

    Imajući to u vidu, prošle nedelje sam naišao na problem koji me je naterao da odmahnem glavom. Nije dovoljno da prestanem da im dajem akciju, ali mislim da vredi pomenuti.

    Deponovao sam 6/6 u ponedeljak i izgubio sam

    U petak sam osvojio $20 na turniru sa besplatnim slotovima, koji sam prilično brzo uprskao.

    Onda su tokom vikenda imali promociju od 60 besplatnih okretaja, i uspeo sam da prođem kroz igru za nešto ispod maksimalnih 50 dolara za isplatu. Otišao sam da ih zamolim da ga konvertuju kao da sam ga povukao i ponovo položio da bih uklonio kapu kako bih mogao da nastavim da igram (radio sam to ranije bez problema) i saznao sam zato što sam osvojio turnir u slotovima (koji je bio besplatan) Nisam imao pravo na besplatne okrete.

    Znao sam da ne možete da iskoristite više besplatnih žetona jedan do drugog bez depozita, ali nisam znao da će se pobeda na turniru računati.

    Da sam povukao 20 dolara, a zatim ih ponovo položio pre nego što sam ih izgubio, mogao bih da zadržim dobitak od promotivnog vikenda.

    Politika koja nudi igračima zaobilazno rešenje ne bi trebalo da postoji, po mom mišljenju.

    U potpunosti razumem „bez povratnog besplatnog otkupa žetona“, čak bih razumeo ako biste se pridržavali uslova za igranje za bilo koji dobitak na besplatnim slot turnirima. Ali mislim da nikada ne bi trebalo da postoji situacija u kojoj bi igrač trebalo da ima koristi od povlačenja i ponovnog deponovanja. Trebalo bi da bude automatski. Ako su sredstva slobodna za povlačenje, ne bi trebalo da imaju ograničenje koliko mogu da osvoje i treba ih tretirati isto kao da su upravo deponovana.

    Ali ozbiljno, sve ostalo što radite je odlično.

    Ocenjen:
    Casino Extreme

    5/ 5

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Jun 19, 16, 04:12:09 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Hi  finallyfinally,

    Hope you are well.

    Firstly, I would like to thank you for your kind words, and your recommendation of Casino Extreme. I would also like to expand our gratitude for your feedback. We will carefully consider your suggestions, and as always we will strive to better yours and everyone else’s experience with us. Please contact us directly in Casino Extreme and we will  solve your issue. The player`s enjoyment always comes first at Casino Extreme!

    My personal email is mikey@casinoextreme.com or just PM here every time you need an assistance .

    What we can do is to reverse your balance back so that you can play with no restriction as you requested previously .In that case you will have to wager this amount one time prior to withdrawal.

    Hope this helps.



    Looking forward to hear back from you .

    Sincerely
    Mikey
    Casino Extreme



    Zdravo konačno,

    Nadam se da si dobro.

    Prvo, želeo bih da vam se zahvalim na lepim rečima i preporuci Casino Ektreme-a. Takođe bih želeo da se zahvalim na povratnim informacijama. Pažljivo ćemo razmotriti vaše predloge i kao i uvek nastojaćemo da poboljšamo vaše i tuđe iskustvo sa nama. Kontaktirajte nas direktno u Casino Ektreme i rešićemo vaš problem. Uživanje igrača je uvek na prvom mestu u Casino Ektreme!

    Moj lični email je mikei@casinoektreme.com ili samo PM ovde svaki put kada vam zatreba pomoć.

    Ono što možemo da uradimo je da vratimo vaš balans kako biste mogli da igrate bez ograničenja kao što ste prethodno tražili. U tom slučaju ćete morati da uložite ovaj iznos jednom pre povlačenja.

    Nadam se da ovo pomaže.



    Jedva čekam povratnu informaciju od vas.

    S poštovanjem
    Mikei
    Casino Ektreme



    Ocenjen:
    Casino Extreme

    5/ 5

  • MzCoraE
    • Odgovoreno
    • MzCoraE
    • u Oct 02, 16, 11:03:22 PM
    • United States Sr.Newbie 33
    • Poslednja aktivnost pre 6 godina
    Original engleski Prevod srpski

    Mikey:

    Sometimes I play the Tournaments at Casino Extreme. I used to deposit and play there quite regularly. They only had some rather strange deposit methods such as Bitcoin and something else weird, so I didn't deposit for awhile. Meanwhile I play the Tournaments and notice one night they were again accepting cards. So I make a deposit and play it through.

    I went on about my business and saw somewhere there were free spins available at Casino Extreme. So I put in the code and was denied. Went to Live Chat and asked why I couldn't claim the free spins since I had made a very recent deposit.

    Their rep told me it was because I had been playing the Tournaments. Now mind you, I had played some of the Tournaments PRIOR TO making the deposit. That struck me as being extremely strange. You can play some of the Tournaments for free, but even after making a deposit you can't claim free spins.  I found this rather strange as no other casinos have such a wierd rule.

    My Casino Extreme player id is:  corabets

    Mikei:

    Ponekad igram turnire u Casino Ektreme-u. Ranije sam uplaćivao i igrao tamo prilično redovno. Imali su samo neke prilično čudne metode depozita kao što je Bitcoin i još nešto čudno, tako da nisam uplaćivao neko vreme. U međuvremenu igram turnire i primetim da jedne noći ponovo prihvataju karte. Tako da napravim depozit i odigram ga do kraja.

    Nastavio sam sa svojim poslom i video negde da su besplatni okreti dostupni u Casino Ektreme. Tako da sam uneo šifru i odbijen sam. Otišao sam u ćaskanje uživo i pitao zašto ne mogu da zatražim besplatne okrete pošto sam nedavno napravio depozit.

    Njihov predstavnik mi je rekao da je to zato što sam igrao na turnirima. Imajte na umu, igrao sam neke od turnira PRE nego što sam uplatio depozit. To mi se učinilo krajnje čudnim. Možete igrati neke od turnira besplatno, ali čak i nakon što napravite depozit, ne možete tražiti besplatne okrete. Ovo mi je bilo prilično čudno jer nijedan drugi kazino nema tako čudno pravilo.

    Moj id igrača Casino Ektreme je: corabets

  • MelissaN
    • Odgovoreno
    • MelissaN
    • u Oct 03, 16, 02:54:43 AM
    • Serbia Almighty Member 15546
    • Poslednja aktivnost pre 2 meseca
    Original engleski Prevod srpski

    Hi MzCoraE,

    We're going to contact the casino rep for an explanation when it comes to free spins offer. We'll forward your username too. 

    Zdravo MzCoraE,

    Kontaktiraćemo predstavnika kazina za objašnjenje kada je u pitanju ponuda besplatnih okretaja. Prosledićemo i vaše korisničko ime.

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Oct 03, 16, 04:31:10 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana
    Original engleski Prevod srpski

    Dear MzCoraE ,

    Thanks for contacing me and apologizes for delay .

    I just checked your account and I see no issue related to the tournaments and the play on them .It could be that someone from support has made a mistake in explaining the reason why you coundt redeem the code in question .This code is an exlusive promotion which requires a deposit prior to use if some other free promotion was  used previously  .That is exactly what happened as the last event on your account is our free weekend promotion.

    When it comes to the tournaments,I know that they are some rules we need to change or improve ,having said that we are tying to prevent an abuse which happens almost daily ,however we are doing the best we can at this point in time.

    Hope this helps and please contact me directly if you have any questions .

    Kind regards

    Mikey

    Poštovani MzCoraE,

    Hvala što ste me kontaktirali i izvinjavam se zbog kašnjenja.

    Upravo sam proverio vaš nalog i ne vidim nikakav problem u vezi sa turnirima i igrom na njima. Moguće je da je neko iz podrške napravio grešku u objašnjavanju razloga zašto biste mogli da iskoristite dotični kod. Ovaj kod je ekskluzivna promocija koji zahteva depozit pre upotrebe ako je ranije korišćena neka druga besplatna promocija. Upravo to se dogodilo jer je poslednji događaj na vašem nalogu naša besplatna vikend promocija.

    Kada su u pitanju turniri, znam da su to neka pravila koja treba da promenimo ili poboljšamo, pošto smo rekli da se obavezujemo da sprečimo zloupotrebe koje se dešavaju skoro svakodnevno, ali dajemo sve od sebe u ovom trenutku.

    Nadam se da će vam ovo pomoći i kontaktirajte me direktno ako imate bilo kakvih pitanja.

    Srdačan pozdrav

    Mikei

  • themoglitch
    • Odgovoreno
    • themoglitch
    • u Nov 11, 16, 01:44:37 PM
    • Canada Newbie 3
    • Poslednja aktivnost pre 7 godina
    Original engleski Prevod srpski

    Hi,

    Ive lurked on this forum for a couple years, finally time to make account!

    I have had a great experience with casinoextreme since registering recently but due to a misunderstanding I am kinda bummed at the moment.

    Last week I made a deposit with a bonus and cleared it.  I decided i wanted to keep playing without the max cashout so I talked to support and they withdrew and re-deposited $410 in my account.  They confirmed that this bonus free deposit would be eligible for cashback if I lost it.

    I was under the impression that cashback could be claimed anytime in the same month, and I didn't feel like playing more at the time so I decided to save it for another time.

    Today I decided to claim it and was expecting 20% cashback without restrictions other than a 4x max cashout but I was informed that it was only valid for 7 days - so I missed the deadline by like 12 hours!  I asked them to consider an exception for me but the manager declined my request :(  


    They did give me a small freechip with 30x that i lost, but im hoping maybe the forum rep here can help me out with the cashback from the $410 deposit since they seem so reasonable and generous in previous posts.  I could of sworn that the cashier had a notice saying something like "Remember cashback can be claimed on all bonus free deposits all month!" but when I checked, it doesn't say "all month".  Does anyone else remember it saying that?  Maybe I'm crazy.  It's possible. :)

    Zdravo,

    Vrebao sam na ovom forumu nekoliko godina, konačno je vreme da se obračunam!

    Imao sam sjajno iskustvo sa casinoektreme-om otkako sam se nedavno registrovao, ali zbog nesporazuma trenutno sam pomalo zbunjen.

    Prošle nedelje sam napravio depozit sa bonusom i očistio ga. Odlučio sam da nastavim da igram bez maksimalne gotovine pa sam razgovarao sa podrškom i oni su povukli i ponovo deponovali $410 na moj račun. Potvrdili su da će ovaj bonus besplatni depozit ispunjavati uslove za povrat novca ako ga izgubim.

    Imao sam utisak da se povraćaj novca može zatražiti bilo kada u istom mesecu, i tada mi se nije dalo više da igram pa sam odlučio da ga sačuvam za neki drugi put.

    Danas sam odlučio da ga zatražim i očekivao sam povrat novca od 20% bez ograničenja osim 4k mak cashout-a, ali sam obavešten da važi samo 7 dana - tako da sam propustio rok za otprilike 12 sati! Zamolio sam ih da uzmu u obzir izuzetak za mene, ali je menadžer odbio moj zahtev :(


    Dali su mi mali besplatni čip sa 30k koje sam izgubio, ali se nadam da bi mi možda predstavnik foruma mogao pomoći sa povraćajem novca od depozita od 410 dolara jer se u prethodnim postovima čini tako razumnim i velikodušnim. Mogao bih da se zakunem da je blagajnik imao obaveštenje koje kaže nešto poput "Zapamtite da se povraćaj novca može zahtevati na sve bonus besplatne depozite tokom celog meseca!" ali kada sam proverio, ne piše "ceo mesec". Da li se još neko seća da je to pisalo? Možda sam lud. To je moguće. :)

  • MelissaN
    • Odgovoreno
    • MelissaN
    • u Nov 12, 16, 04:10:12 AM
    • Serbia Almighty Member 15546
    • Poslednja aktivnost pre 2 meseca

    Hvala na objavi od:

    Original engleski Prevod srpski

    Oh, that's a shame! Cashbacks usually have some period of time they can be redeemed. You should always have to be aware of that. We're going to contact casino rep to reply here. 

    Oh, to je sramota! Cashbackovi obično imaju određeni vremenski period u kojem se mogu iskoristiti. Uvek treba da budete svesni toga. Kontaktiraćemo predstavnika kazina da odgovorimo ovde.

  • themoglitch
    • Odgovoreno
    • themoglitch
    • u Nov 12, 16, 04:42:26 AM
    • Canada Newbie 3
    • Poslednja aktivnost pre 7 godina
    Original engleski Prevod srpski

    I know, I feel so silly.  I don't know how it got in my head but somehow I was convinced I had untill the end of the month!  Thank you for your help MelissaN!

    Znam, osećam se tako glupo. Ne znam kako mi je to ušlo u glavu, ali nekako sam bio ubeđen da imam do kraja meseca! Hvala vam na pomoći MelissaN!

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Nov 12, 16, 05:57:54 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Hello Themoglitch ,

     

    I just sent you a PM ,it should be fine now .

    Please make sure in the future  to claim this promotion within 7 days ,the chat operators wont be able to make this kind of exceptions ,however I am glad you contacted me here .

     

    Sincerely

    Mikey

     

    Zdravo Themoglitch,

    Upravo sam ti poslao PM, sada bi trebalo da bude u redu.

    Molimo vas da ubuduće zatražite ovu promociju u roku od 7 dana, operateri za ćaskanje neće moći da prave ovakve izuzetke, ali drago mi je da ste me kontaktirali ovde.

    S poštovanjem

    Mikei

  • themoglitch
    • Odgovoreno
    • themoglitch
    • u Nov 13, 16, 09:12:28 PM
    • Canada Newbie 3
    • Poslednja aktivnost pre 7 godina

    Hvala na objavi od:

    Original engleski Prevod srpski

    Just wanted to give a HUGE thanks to Mikey for going out of his way to help me get ~$80 in cashback even though It was only my own stupid fault for waiting more than 7 days to request it.

    This happy ending gets even happier though!

    Of course I couldn't just cash it out.

    I decided to play a little first and see what happened :)

    Well it only took about 3 or 4 minutes to hit this nice bonus round with a 100x added on to the end.

    Got my cashout for over $300 in bitcoin within 2 minutes of asking! Woohoo! TY CasinoExtreme you guys rock!

    Samo sam želeo da se OGROMNO zahvalim Mikeiu što se potrudio da mi pomogne da dobijem povrat od ~$80, iako je to bila samo moja glupa greška što sam čekao više od 7 dana da to zatražim.

    Ovaj srećan kraj ipak postaje još srećniji!

    Naravno da nisam mogao samo da ga unovčim.

    Odlučio sam da se prvo malo poigram i da vidim šta se desilo :)

    Pa, trebalo je samo oko 3 ili 4 minuta da se pogodi ova lepa bonus runda sa 100k dodatim na kraju.

    Dobio sam gotovinu za više od 300 dolara u bitkoinima u roku od 2 minuta od pitanja! Voohoo! TI CasinoEktreme vi momci rock!

  • residenceNelis
    • Odgovoreno
    • residenceNelis
    • u Jul 16, 17, 05:49:54 AM
    • Netherlands Sr. Member 408
    • Poslednja aktivnost pre 2 dana
    Original engleski Prevod srpski

    Dear Casinoextreme (Mikey) i also have a slight problem with the casino,

    The casino is sending me emails regarding instant withdrawals which contains the following info;

    We at Casino Extreme have always been proud of our Live Cashier Feature. The fact is that when we say Instant Withdrawal, we really mean INSTANT Withdrawal

    Put us to the test and deposit €25 today and receive €75 top-up. Once you meet the play through on the deposit, request your first instant withdrawal of up to €1000, sit back and watch the magic of Casino Extreme where Instant means Instant !

    If your withdrawal is not processed instantly upon you request via live chat or telephone, we will send your deposit, winnings and add extra 100 back to your original account no questions asked.

    • All Casino Extreme promotions are subject to General Terms and Conditions
    of the casino as well as terms and conditions of the specific promotion.

    Any withdrawal that is processed within 10 min after the request via Live Chat or Telephone is known as an Instant withdrawal.

    Thats ofcourse a great thing if they are so sure to keep the 10 minutes timeline! and yes they do 2 withdrawals i got in less than 9 minutes, but my 3th withdrawal about 2,5 week ago, took 29 minutes, after i requested it i was online in chat after 1 minute, so it makes 28 minutes, the agent who was in chat told me he couldn't find documents, i told him i am fully verified on when i joined he told me that's not possible and kept telling me that, i asked him once again please check carefully and all of a sudden he found the documents, this can happen ofcourse, but it delayed my withdrawal 28 minutes and if im stricht and follow the rules its much more then the 10 minutes that are promised and promoted for the moneyback offer, so i would like to ask mikey can u help me out with this, i guess im right and i can claim this reward?

    if u need more from me let me know, a pm from me should also be in you're inbox,

    Thankyou

    Niels

    Dragi Casinoektreme (Mikei) i ja imam mali problem sa kazinom,

    Kazino mi šalje e-poštu u vezi sa trenutnim povlačenjem novca koji sadrži sledeće informacije;

    Mi u Casino Ektreme-u smo uvek bili ponosni na našu funkciju Live Cashier. Činjenica je da kada kažemo Trenutno povlačenje, zaista mislimo na TRENUTNO povlačenje

    Probajte nas i uplatite 25 € danas i dobijte dopunu od 75 €. Kada završite sa igrom na depozitu, zatražite svoje prvo trenutno povlačenje do €1000, sedite i gledajte magiju Casino Ektreme gde Instant znači Instant!

    Ako se vaše povlačenje ne obradi odmah na vaš zahtev putem ćaskanja uživo ili telefona, poslaćemo vaš depozit, dobitak i dodati dodatnih 100 na vaš prvobitni račun bez pitanja.

    • Sve Casino Ektreme promocije podležu Opštim uslovima i odredbama
    kazina kao i odredbe i uslove posebne promocije.

    Svako povlačenje koje se obradi u roku od 10 minuta nakon zahteva putem ćaskanja uživo ili telefona naziva se trenutno povlačenje.

    To je, naravno, sjajna stvar ako su tako sigurni da drže vremensku liniju od 10 minuta! i da, rade 2 povlačenja, dobio sam za manje od 9 minuta, ali moje treće povlačenje pre oko 2,5 nedelje, trajalo je 29 minuta, nakon što sam to zatražio bio sam na mreži u ćaskanju nakon 1 minuta, tako da je to 28 minuta, agent koji je bio u ćaskanju mi je rekao da ne može da pronađe dokumente, rekao sam mu da sam potpuno verifikovan kada sam se pridružio on mi je rekao da to nije moguće i stalno mi je to govorio, još jednom sam ga zamolio da proveri pažljivo i odjednom je on pronašao dokumente, ovo se naravno može desiti, ali je odložilo moje povlačenje 28 minuta i ako sam striktan i poštujem pravila, to je mnogo više od 10 minuta koji su obećani i promovisani za ponudu za povraćaj novca, pa bih želeo da pitam Mikei-a da li možete pomozite mi sa ovim, pretpostavljam da sam u pravu i mogu li dobiti ovu nagradu?

    ako vam treba još od mene, javite mi, i pm bi trebalo da bude u vašem prijemnom sandučetu,

    Hvala vam

    Niels

    Ocenjen:
    Casino Extreme

    4.8/ 5

  • residenceNelis
    • Odgovoreno
    • residenceNelis
    • u Jul 16, 17, 06:39:51 AM
    • Netherlands Sr. Member 408
    • Poslednja aktivnost pre 2 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Hi guys,

    I have spoken with mikey, and this case is solved, and i have been compensated!

    Very great fast and professional from mikey!

    Sorry if i post my complaint to fast! all solved!

    Zdravo momci,

    Razgovarao sam sa Mikeijem, i ovaj slučaj je rešen, a ja sam nadoknađen!

    Vrlo brzo i profesionalno od Mikeija!

    Izvinjavam se ako objavim svoju žalbu na brzo! sve rešeno!

  • MelissaN
    • Odgovoreno
    • MelissaN
    • u Jul 16, 17, 07:23:12 AM
    • Serbia Almighty Member 15546
    • Poslednja aktivnost pre 2 meseca

    Hvala na objavi od:

    Original engleski Prevod srpski

    Glad to hear that! Mikey is very efficient and professional. 

    Enjoy! 

    Drago mi je da to čujem! Mikei je veoma efikasan i profesionalan.

    Uživati!

  • TGLENND
    • Odgovoreno
    • TGLENND
    • u Aug 14, 17, 02:23:31 PM
    • United States Jr. Member 50
    • Poslednja aktivnost pre 13 sati
    Original engleski Prevod srpski

    Just to be clear, U S players can use visa after verification. Is the withdrawal time fast like my UPAYCARD.

    Samo da bude jasno, igrači iz SAD mogu koristiti vizu nakon verifikacije. Da li je vreme povlačenja brzo kao moja UPAICARD.

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Aug 15, 17, 07:17:13 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Hello TGLENND,

    US players can use only Master Card after verification, unfortunately Visa is currently not available. Withdrawal time is always the same, after requesting in cashier section and through email or our friendly live chat support, we need few minutes to process your requested withdrawal. Instant withdrawal methods for US players are UPAY and Bit coin.

    If you have any questions or issues we can help with, please do not hesitate to contact us directly, as our friendly Support team is available 24/7.

    Have  great day.

    Sincerely

    Mikey

    Zdravo TGLENND,

    Američki igrači mogu koristiti samo Master Card nakon verifikacije, nažalost Visa trenutno nije dostupna. Vreme povlačenja je uvek isto, nakon zahteva u odeljku za blagajnu i putem e-pošte ili naše prijateljske podrške za ćaskanje uživo, potrebno nam je nekoliko minuta da obradimo vaše traženo povlačenje. Metode trenutnog povlačenja za igrače iz SAD su UPAI i Bit coin.

    Ako imate bilo kakvih pitanja ili problema sa kojima možemo da vam pomognemo, ne ustručavajte se da nas kontaktirate direktno, jer je naš prijateljski tim za podršku dostupan 24/7.

    Želim vam divan dan.

    S poštovanjem

    Mikei

  • Vanenhox
    • Odgovoreno
    • Vanenhox
    • u Oct 26, 17, 06:43:21 AM
    • Denmark Sr. Member 262
    • Poslednja aktivnost pre jednog dana
    Original engleski Prevod srpski

    Hi Mikey,

     I had a good experience with a win and a super unbelievable fast cash out. But....then the software would not function and when I tried to uninstall and reinstall the software I got a warning message from my chrome browser that the download had spyware or malware and I should not proceed. After I was invited by casino extreme support to open a new account. 

    I did not do this as that is sort of the number one taboo in the online casino business.

    So I feel kinda stuck I do not want to open a new account and maybe try to play again on the browser based casino and I cannot download the software to see if my old username might work....I might have forgotten my old username even though this only occurred a month or two ago...

    It is a shame because I really like your casino and would definitely deposit and play there again if these problems could be resolved. 

    I believe username was oopseedo

    I can pm my email address if you would like to try and help if the username is wrong

     

    Best regards 

    Vanenhox

    Zdravo Mikei,

    Imao sam dobro iskustvo sa pobedom i neverovatno brzim keš outom. Ali....tada softver ne bi funkcionisao i kada sam pokušao da deinstaliram i ponovo instaliram softver, dobio sam poruku upozorenja od svog Chrome pretraživača da je preuzimanje sadržalo špijunski ili malver i da ne bih trebalo da nastavim. Nakon što me je pozvala kazino ekstremna podrška da otvorim novi nalog.

    Nisam to uradio jer je to tabu broj jedan u online kazino poslovanju.

    Tako da se osećam nekako zaglavljeno. Ne želim da otvorim novi nalog i možda pokušam ponovo da igram u kazinu zasnovanom na pretraživaču i ne mogu da preuzmem softver da vidim da li moje staro korisničko ime može da funkcioniše.... Možda sam zaboravio svoje staro korisničko ime iako se to dogodilo tek pre mesec ili dva...

    Šteta jer mi se zaista sviđa vaš kazino i definitivno bih uplatio i ponovo igrao tamo ako bi ovi problemi mogli da se reše.

    Verujem da je korisničko ime bilo oopseedo

    Mogu vam poslati poruku e-pošte ako želite da pokušate da pomognete ako je korisničko ime pogrešno

    Srdačan pozdrav

    Vanenhok

    Ocenjen:
    Casino Extreme

    4.7/ 5

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Oct 26, 17, 09:31:28 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Hello Vanenhox  ,

    Thanks for your email and apologies on any incoveniennce caused.

    I have sent the details from your account  via PM .

    When it comes to the software ,rest assured everything works fine and it is something RTG needs to change within the settng in order to remove this message. We are not the only ones who have this issue at the moment and unfortunately there is nothing we can do but to wait .

    Once again please accept my sincere apology and let me know if you managed to log in .

    Sincerely

    Mikey

    Casino Extreme 

    Zdravo Vanenhok,

    Hvala vam na poruci e-pošte i izvinjenja zbog eventualnih neprijatnosti.

    Poslao sam detalje sa vašeg naloga preko PM-a.

    Kada je u pitanju softver, budite sigurni da sve radi dobro i to je nešto što RTG treba da promeni u okviru podešavanja da bi uklonio ovu poruku. Nismo jedini koji imaju ovaj problem u ovom trenutku i nažalost ne možemo ništa drugo nego da čekamo.

    Još jednom prihvatite moje iskreno izvinjenje i javite mi ako ste uspeli da se prijavite.

    S poštovanjem

    Mikei

    Casino Ektreme

    Ocenjen:
    Casino Extreme

    5/ 5

  • Vanenhox
    • Odgovoreno
    • Vanenhox
    • u Oct 26, 17, 10:40:47 AM
    • Denmark Sr. Member 262
    • Poslednja aktivnost pre jednog dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Mikey,

    Thanks for the prompt support and solution to my problem.

    I will be playing with you again soon to be sure.

    best regards

    Vanenhox

    Mikei,

    Hvala na brzoj podršci i rešenju mog problema.

    Uskoro ću se ponovo igrati sa tobom da budem siguran.

    Srdačan pozdrav

    Vanenhok

  • Vanenhox
    • Odgovoreno
    • Vanenhox
    • u Oct 27, 17, 01:17:05 AM
    • Denmark Sr. Member 262
    • Poslednja aktivnost pre jednog dana
    Original engleski Prevod srpski

    Hi again Mikey,

    Just a final word...I downloaded the software again without the message about spy or malware appearing at all. 

    So thanks again for the help. Everything seems good to go...

    all the best

    Vanenhox

    Zdravo ponovo Mikei,

    Samo za kraj... Ponovo sam preuzeo softver, a da se poruka o špijunu ili malveru uopšte nije pojavila.

    Tako da još jednom hvala na pomoći. Čini se da je sve u redu...

    sve najbolje

    Vanenhok

  • MelissaN
    • Odgovoreno
    • MelissaN
    • u Oct 27, 17, 03:21:05 AM
    • Serbia Almighty Member 15546
    • Poslednja aktivnost pre 2 meseca
    Original engleski Prevod srpski
    Vanenhox wrote:

    Hi again Mikey,

    Just a final word...I downloaded the software again without the message about spy or malware appearing at all. 

    So thanks again for the help. Everything seems good to go...

    all the best

    Vanenhox

    Glad to hear that it's been sorted out. Thanks for letting us know. 

    Good luck. wink

    Vanenhok je napisao:

    Zdravo ponovo Mikei,

    Samo za kraj... Ponovo sam preuzeo softver, a da se poruka o špijunu ili malveru uopšte nije pojavila.

    Tako da još jednom hvala na pomoći. Čini se da je sve u redu...

    sve najbolje

    Vanenhok

    Drago mi je da čujem da je to rešeno. Hvala što ste nas obavestili.

    Srećno. wink

  • coolsongss
    • Odgovoreno
    • coolsongss
    • u Nov 11, 17, 12:59:19 AM
    • Korea, Republic of Hero Member 718
    • Poslednja aktivnost pre 11 meseci

    Hvala na objavi od:

    Original engleski Prevod srpski

    I haven't played a few months in Casino Extreme, because I had so bad luck in slots.

    Ah, I never had nice winnings. My balances just went down slowlystruggle

    No win with real money, no win again with LCB 20 Chips.

    I am a small roller, so my losses were not big, but, lost many times in a rowlaugh_out_loud

    I think that I will play again soon or later, and I hope that I could get some better luck.

    But, I love your instant withdrawal.

    You are the only casino among RTG with the instant withdrawal, as I knowthumbs_up

    Nisam igrao nekoliko meseci u Casino Ektreme-u, jer sam imao peh u slotovima.

    Ah, nikad nisam imao lepe dobitke. Moje stanje je polako opadalo struggle

    Nema pobede sa pravim novcem, nema pobede ponovo sa LCB 20 čipova.

    Ja sam mali valjak, tako da moji gubici nisu bili veliki, ali izgubljeni mnogo puta zaredom laugh_out_loud

    Mislim da ću uskoro ili kasnije ponovo igrati i nadam se da ću imati više sreće.

    Ali, volim tvoje trenutno povlačenje.

    Vi ste jedini kazino među RTG-om sa trenutnim povlačenjem, kao što znam thumbs_up

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    4/ 5

  • Honour Marie Kingi
    • Odgovoreno
    • Honour Marie Kingi
    • u Nov 24, 17, 07:19:56 PM
    • New Zealand Full Member 158
    • Poslednja aktivnost pre 11 dana
    Original engleski Prevod srpski

    Hi there I've recently just signed up to Brango Casino using the link! But unfortunately I was unable too claim the LCB35 no deposit bonus! I contacted live chat - online only to be informed I can't use the code due to not being affiliated with LCB???thumbs_down So I sent her screenshots of my account details, latest activities etc and now the management department are currently investigating my information!!! Annnnyhow...worn_out can u pls make sure my casino registration is linked to my LCB so I can claim future rewards, promotion codes, exclusive bonuses etc 

    Thanking u kindly angel

    Zdravo, nedavno sam se prijavio u kazino Brango koristeći vezu! Ali nažalost nisam mogao ni da zatražim LCB35 bonus bez depozita! Kontaktirao sam ćaskanje uživo - samo da bih bio obavešten da ne mogu da koristim kod jer nisam povezan sa LCB??? thumbs_down Zato sam joj poslao snimke ekrana sa detaljima mog naloga, najnovijim aktivnostima itd i sada odeljenje za upravljanje trenutno istražuje moje informacije!!! Annnnihov... worn_out možete li se uveriti da je moja registracija u kazinu povezana sa mojim LCB-om kako bih mogao da tražim buduće nagrade, promotivne kodove, ekskluzivne bonuse itd

    Hvala vam ljubazno angel

  • tanunax
    • Odgovoreno
    • tanunax
    • u Nov 24, 17, 09:32:34 PM
    • Ukraine Hero Member 621
    • Poslednja aktivnost pre godinu dana
    Original engleski Prevod srpski
    Honour Marie Kingi wrote:

    Hi there I've recently just signed up to Brango Casino using the link! But unfortunately I was unable too claim the LCB35 no deposit bonus! I contacted live chat - online only to be informed I can't use the code due to not being affiliated with LCB???thumbs_down So I sent her screenshots of my account details, latest activities etc and now the management department are currently investigating my information!!! Annnnyhow...worn_out can u pls make sure my casino registration is linked to my LCB so I can claim future rewards, promotion codes, exclusive bonuses etc 

    Thanking u kindly angel

    It is very strange. I think they made a mistake. If you did go to the link with LСB, then everything will be fine and you will be activated this bonus. Good luck!

    Honor Marie Kingi je napisala:

    Zdravo, nedavno sam se prijavio u kazino Brango koristeći vezu! Ali nažalost nisam mogao ni da zatražim LCB35 bonus bez depozita! Kontaktirao sam ćaskanje uživo - samo da bih bio obavešten da ne mogu da koristim kod jer nisam povezan sa LCB??? thumbs_down Zato sam joj poslao snimke ekrana sa detaljima mog naloga, najnovijim aktivnostima itd i sada odeljenje za upravljanje trenutno istražuje moje informacije!!! Annnnihov... worn_out možete li se uveriti da je moja registracija u kazinu povezana sa mojim LCB-om kako bih mogao da tražim buduće nagrade, promotivne kodove, ekskluzivne bonuse itd

    Hvala vam ljubazno angel

    Veoma je čudno. Mislim da su pogrešili. Ako ste ipak otišli na link sa LSB-om, onda će sve biti u redu i biće vam aktiviran ovaj bonus. Srećno!

  • MelissaN
    • Odgovoreno
    • MelissaN
    • u Nov 25, 17, 03:05:57 PM
    • Serbia Almighty Member 15546
    • Poslednja aktivnost pre 2 meseca
    Original engleski Prevod srpski

    You can't get this bonus if you're not linked to LCB,it's also the case with other LCB exclusive promotions, tournaments etc. Let us know what the casino says. You can also provide us with your casino username and we can ask if anything can be done. 

    Ne možete dobiti ovaj bonus ako niste povezani sa LCB, to je takođe slučaj sa drugim LCB ekskluzivnim promocijama, turnirima itd. Obavestite nas šta kaže kazino. Takođe nam možete dati svoje korisničko ime za kazino i mi možemo pitati da li se nešto može učiniti.

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Nov 27, 17, 03:58:43 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Dear Honour Marie Kingi ,

    Hope you are well and apologies on our late response . 

    We have tested the tracking link several times and it worked fine from our side .

    Indeed this coupon is active only thorugh this link but I dont mind you contacting me directly so that we can add your account to LCB affiliation .

    If you have a further questions or need help please let me know .

    All the best 

    Mikey
    Casino Management 

    Poštovana časni Sude Mari Kingi,

    Nadamo se da ste dobro i izvinjavamo se na našem kasnom odgovoru.

    Više puta smo testirali vezu za praćenje i sa naše strane je dobro funkcionisala.

    Zaista, ovaj kupon je aktivan samo preko ove veze, ali nemam ništa protiv da me kontaktirate direktno kako bismo mogli da dodamo vaš nalog u LCB vezu.

    Ako imate dodatnih pitanja ili vam je potrebna pomoć, javite mi.

    Sve najbolje

    Mikei
    Menadžment kazina

  • Delilah
    • Odgovoreno
    • Delilah
    • u Dec 17, 17, 04:25:40 PM
    • United States Sr.Newbie 38
    • Poslednja aktivnost pre 3 godine
    Original engleski Prevod srpski

    Hello Mikey. I'm contacting you through the forum because CS at Casino Extreme usually says you are not in. I have been having difficulty depositing with VISA this month. My deposits are not processed and I get an error message. On the bank's end, I see the deposits debited against my account and then reversed. Today, Nick said to just keep trying, but that doesn't really solve the problem because in the meantime, I cannot play your casino.Thank you for your attention. My user name is delilah9.

    Zdravo Mikei. Kontaktiram vas preko foruma jer CS u Casino Ektreme obično kaže da niste u igri. Imao sam poteškoća sa deponovanjem preko VISA ovog meseca. Moji depoziti nisu obrađeni i dobijam poruku o grešci. Na strani banke vidim da su depoziti zaduženi sa mog računa, a zatim poništeni. Danas je Nik rekao da samo nastavim da pokušavam, ali to zapravo ne rešava problem jer u međuvremenu ne mogu da igram u vašem kazinu. Hvala vam na pažnji. Moje korisničko ime je delilah9.

  • MelissaN
    • Odgovoreno
    • MelissaN
    • u Dec 18, 17, 04:47:48 AM
    • Serbia Almighty Member 15546
    • Poslednja aktivnost pre 2 meseca
    Original engleski Prevod srpski

    Hi Delilah,

    Mikey has been notified. He'll reply shortly and I hope everything will be sorted out soon. 

    Zdravo Delilah,

    Mikei je obavešten. Uskoro će odgovoriti i nadam se da će se sve uskoro rešiti.

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Dec 18, 17, 12:11:26 PM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Dear Delilah,

    I am so sorry to hear that ,

    I am not on chat but my email pitboss@casinoextreme.com or mikey@casinoextreme.com is always avaialble . Apologies for the inconveniennce caused ,that said I have made some changes which should work however it is always a chance that the card could be denied . It is impossible to work with the processor who accepts 100% of transactions and most probably why all your attempts ended up being unsucesfull .

    Can you please try again today and let me know if the change helped if not I will discuss fruther with our processor . 

    If you dont mind ,the easiest is to move forward via PM here of via email through emails.


    All the best.

    Mikey

    Casino Extreme 

    Draga Delila,

    Tako mi je žao što to čujem,

    Nisam na ćaskanju, ali moja e-pošta pitboss@casinoektreme.com ili mikei@casinoektreme.com je uvek dostupna. Izvinjavam se zbog neprijatnosti koje su nastale, jer sam napravio neke izmene koje bi trebalo da funkcionišu, ali uvek postoji šansa da kartica bude odbijena. Nemoguće je raditi sa procesorom koji prihvata 100% transakcija i najverovatnije zbog čega su svi vaši pokušaji završili bezuspešno.

    Možete li pokušati ponovo danas i javite mi da li je promena pomogla, ako nije, dalje ću razgovarati sa našim procesorom.

    Ako nemate ništa protiv, najlakše je da idete dalje preko PM-a ovde ili putem e-pošte putem e-pošte.


    Sve najbolje.

    Mikei

    Casino Ektreme

    Ocenjen:
    Casino Extreme

    5/ 5

  • Delilah
    • Odgovoreno
    • Delilah
    • u Dec 18, 17, 09:26:41 PM
    • United States Sr.Newbie 38
    • Poslednja aktivnost pre 3 godine

    Hvala na objavi od:

    Original engleski Prevod srpski

    That worked, Mikey! Thank you again for your good customer service!

    To je uspelo, Mikei! Hvala vam još jednom na dobroj usluzi za korisnike!

  • 2Late4Me
    • Odgovoreno
    • 2Late4Me
    • u Dec 18, 17, 10:19:54 PM
    • United States Hero Member 949
    • Poslednja aktivnost pre 13 dana
    Original engleski Prevod srpski

    Hello Mikey,

    I have a Casino Brango query regarding my instant withdrawal request, deposits made w/verified documentation, etc., Please help me so I can know the accuracy of situation so I can move forward with delayed processing of my instant withdrawal request.  The situation is as follows:

    On 12/15-16/17, I attempted to redeem a current bonus code from the forum (ASGARD), and was told I was not eligible for that code by the 1st chat rep.  She told me she would give me a Welcome Bonus that I was allowed to redeem. However, I was never given the code, which she automatically credited my account with $30 before the chat ended. The wagering was $900 playthrough required with $100 max cashout.

    I have made 2 deposits previously at the Casino Brango and maybe 6/7 at Casino Extreme.  I had a balance of $118.75.  When I tried to process the instant withdrawal, I was told that my deposits could not be found and that I had to make a verification depositis. Although, I submitted the completed confirmation to the reps via Chat, Phone, and Email.  My verification documents were approved. Then the withdrawal status was declined 4 times for different reasons of, $100 max, account needed to be verified, then I needed to make a verification deposit, and I used the same bonus code twice.  Therefore, I can process the instant withdrawal after making amother deposit, which the rep automatically credited to my account. I'll make the deposit if I have to, but it was not my fault that I was credited with the same bonus when I tried to use the one offered in the forum.

    I have been communicating with them in regards to the situation since my instant withdrawal request, and would like to close query, so I can complete the request. 

    I have all confirmations and chat transcripts.

    Thank you for your assistance.

    2Late4Me

    zdravo Mikei,

    Imam upit za Casino Brango u vezi sa mojim zahtevom za trenutno povlačenje, depozitima napravljenim sa verifikovanom dokumentacijom, itd., Molim vas pomozite mi kako bih mogao da znam tačnost situacije kako bih mogao da nastavim dalje sa odloženom obradom mog zahteva za trenutno povlačenje. Situacija je sledeća:

    Dana 15.12.-16.17., pokušao sam da iskoristim trenutni bonus kod sa foruma (ASGARD), i prvi predstavnik za ćaskanje mi je rekao da ne ispunjavam uslove za taj kod. Rekla mi je da će mi dati bonus dobrodošlice koji mi je dozvoljeno da iskoristim. Međutim, nikada mi nije dat kod, koji je automatski dodala na moj račun sa 30 dolara pre nego što se razgovor završio. Klađenje je bilo potrebno za prolazak od 900 dolara sa maksimalnim isplatom od 100 dolara.

    Ranije sam napravio 2 depozita u Casino Brango i možda 6/7 u Casino Ektreme. Imao sam stanje od 118,75 dolara. Kada sam pokušao da obradim trenutno povlačenje, rečeno mi je da moji depoziti nisu pronađeni i da moram da izvršim verifikaciju depozita. Iako sam popunjenu potvrdu poslao predstavnicima putem ćaskanja, telefona i e-pošte. Moji dokumenti za verifikaciju su odobreni. Zatim je status povlačenja odbijen 4 puta iz različitih razloga, najviše $100, račun je trebalo da bude verifikovan, zatim sam morao da izvršim verifikacioni depozit i dva puta sam koristio isti bonus kod. Zbog toga mogu da obradim trenutno povlačenje nakon što napravim glavni depozit, koji je predstavnik automatski pripisao mom računu. Uplatiću depozit ako moram, ali nisam ja kriv što mi je pripisan isti bonus kada sam pokušao da iskoristim onaj ponuđen na forumu.

    Komuniciram sa njima u vezi sa situacijom od mog trenutnog zahteva za povlačenje i želim da zatvorim upit kako bih mogao da dovršim zahtev.

    Imam sve potvrde i transkripte razgovora.

    Hvala na pomoći.

    2Late4Me

    Ocenjen:
    Casino Extreme

    2.5/ 5

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Dec 19, 17, 04:39:01 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    You are very welcome :) 

    Let me know if you have any questions or need help .

    Sincerely

    Mikey

    Casino Management 

    Vi ste veoma dobrodošli :)

    Javite mi ako imate pitanja ili vam je potrebna pomoć.

    S poštovanjem

    Mikei

    Menadžment kazina

  • 2Late4Me
    • Odgovoreno
    • 2Late4Me
    • u Dec 19, 17, 05:30:07 AM
    • United States Hero Member 949
    • Poslednja aktivnost pre 13 dana
    Original engleski Prevod srpski
    Mikey13 wrote:

    You are very welcome :) 

    Let me know if you have any questions or need help .

    Sincerely

    Mikey

    Casino Management 

    Hi Mikey, was this reply for my query.  If so, what are my instructions?

    Thank you

    2Late4Meangel

    Mikei13 je napisao:

    Vi ste veoma dobrodošli :)

    Javite mi ako imate pitanja ili vam je potrebna pomoć.

    S poštovanjem

    Mikei

    Menadžment kazina

    Zdravo Mikei, ovo je bio odgovor na moj upit. Ako jeste, koja su moja uputstva?

    Hvala vam

    2Late4Me angel

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Dec 20, 17, 05:30:33 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana

    Hvala na objavi od:

    Original engleski Prevod srpski

    Hi 2Late4Me ,

    Thanks for contacting us and apologies for keeping you wait ,

    Wow ,what a timing because you posted at the same time I replied to previous querry which is why I didnt' say your post . Glad you sent me a personal message.

    It should be all good know ,I have sent you a PM too .

    Thing is that our support have no power to remove or jump over some rules which is why the most important step is to contact management directly on pitboss@casinoextreme.com 

    All the best !

    Mikey

    Casino Extreme 

    Zdravo 2Late4Me ,

    Hvala što ste nas kontaktirali i izvinjavamo se što ste čekali,

    Vau, kakav tajming jer ste objavili u isto vreme, ja sam odgovorio na prethodni upit, zbog čega nisam rekao vaš post. Drago mi je što ste mi poslali ličnu poruku.

    Trebalo bi da bude dobro znati, poslao sam i tebi PM.

    Stvar je u tome što naša podrška nema moć da ukloni ili preskoči neka pravila, zbog čega je najvažniji korak da kontaktirate menadžment direktno na pitboss@casinoektreme.com

    Sve najbolje !

    Mikei

    Casino Ektreme

    Ocenjen:
    Casino Extreme

    5/ 5

  • Mikey13
    • Odgovoreno
    • Mikey13
    • u Dec 20, 17, 05:37:50 AM
    • Serbia Casino Rep 574
    • Poslednja aktivnost pre 8 dana
    Original engleski Prevod srpski

    Hello 2Late4Me ,

    Ohhhh ,I am sorry this was a reply to previours querry . 

    Sincerely

    Mikey

    Zdravo 2Late4Me ,

    Ohhhh, žao mi je što je ovo bio odgovor na prethodni upit.

    S poštovanjem

    Mikei

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