If for any reason you are unhappy with a product you purchased, you can return the unopened package to us for a full product refund. If the product is opened or damaged we will issue a refund equal to the cost of the smallest size we sell in that product. We will not issue refunds for any return shipping costs.
To begin the return process, please email or call us notifying us of your intention and order information. When you mail the product back to us, please include the order’s invoice with the parcel, so we can identify what order it is connected to.
The product(s) must be postmarked within 90 calendar days of when the order first shipped.
We highly recommend that you use a traceable shipping provider.
RETURNS NOT ACCEPTED FOR COMMERCIAL/BULK ORDERS(such as orders containing 10kg+ items)